--- title: "Symantec Email Security.cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Symantec Email Security.cloud Software - reviews, pricing plans, popular comparisons to other Security Awareness Training products and more." source_url: "https://www.capterra.com/p/168448/Email-Security-cloud/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Symantec Email Security.cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec Email Security.cloud ## What is Symantec Email Security.cloud? Symantec Email Security.cloud is an email security software from Broadcom that provides cloud-based protection against email threats like phishing, spam, malware, and data loss. The software secures email communication through advanced threat protection, encryption, data loss prevention, and archiving while integrating with Microsoft Exchange. ## What is Symantec Email Security.cloud used for? [Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) Top alternative Featured Overall rating Based on 159 user reviews Reviews sentiment Positive 90% Neutral 9% Negative 1% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec Email Security.cloud?[Manage this product listing](https://www.g2.com/products/symantec-email-security-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec Email Security.cloud 4.5 (159) VS. [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting Price Contact vendor Starting Price $6 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (159) Ease Of Use 4.8 (562) Value For Money 4.1 (121) Value For Money 4.9 (518) Customer Service 4.3 (112) Customer Service 4.9 (516) ## Symantec Email Security.cloud alternatives [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) [iQ.Suite aaS](https://www.capterra.com/p/253181/iQSuite-aaS/) [0.0](https://www.capterra.com/p/253181/iQSuite-aaS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253181/iQSuite-aaS/) ## FAQs about Symantec Email Security.cloud Overview ### What problems does Symantec Email Security.cloud solve? Symantec Email Security.cloud solves inbox clutter, phishing exposure, malware-bearing attachments, and business email compromise risks by filtering suspicious messages, scanning links and attachments, and quarantining threats for review. IT administrators, security teams, and employees handling confidential client, financial, or time-sensitive communications benefit from safer email workflows and less manual spam triage. Answer based on 99 reviews Overview ### Which roles and teams benefit most from Symantec Email Security.cloud? Symantec Email Security.cloud is most used by IT administrators, network administrators, support specialists, and technicians who manage email threat filtering, spam control, and user access. Office managers, owners, and customer service teams benefit from safer daily communications, while software professionals and engineers rely on protected email for operational coordination and incident notifications. Answer based on 159 reviews Overview ### What company size and specific industries is Symantec Email Security.cloud built for? Symantec Email Security.cloud is designed for organizations of any size that need email security, especially enterprises and mid-market companies with IT professionals, IT security teams, CIOs, CTOs, and IT managers. The vendor description does not specify particular industries, so its intended audience is defined by job roles rather than sector. Features and Usability ### What are the key features of Symantec Email Security.cloud? Symantec Email Security.cloud includes core email security features such as spam filtering, anti-virus scanning, and email attachment protection. It also provides phishing and malicious-link detection, spam quarantine, allow/block lists, and policy management for controlling unwanted senders and messages. Data loss prevention and reporting support oversight of sensitive email traffic. Answer based on 60 reviews Limitations ### Does it slow down email or computer performance? Symantec Email Security.cloud provides continuous email scanning, but scan speed and search performance can slow daily work. Some users find it runs quietly without disrupting email access, particularly after setup. Others report delayed message delivery, slow searches, lengthy scans, and heavier system load, especially on devices with limited available resources. Answer based on 23 reviews Getting Started and Support ### What customer support options does Symantec Email Security.cloud offer, and how do users rate the experience? Symantec Email Security.cloud offers email/help desk support. Users report that support can be prompt, fast, and helpful, particularly for routine assistance. However, some users cite limited help for self-service implementations, long hold times, repeated password resets, and difficulty getting assistance with password-related questions. Answer based on 26 reviews Security ### How well does it block spam and phishing emails? Symantec Email Security.cloud reduces unwanted messages and phishing attempts while helping legitimate mail reach inboxes. Small business teams and IT administrators value its background filtering, malware checks, message tracking, and sender controls. Some users still encounter spam or find legitimate messages in quarantine, so regular review of filter settings remains important. Answer based on 38 reviews Security ### How does Symantec Email Security.cloud handle data security and access control? Symantec Email Security.cloud uses spam filtering, malware and virus scanning, and harmful-link detection to protect email communications. It can prevent data loss and help control sensitive data, while administrators manage security filtration through a control center and review virus and threat analytics. Users can release quarantined messages, though safe content may occasionally be flagged and scans can be slow. Answer based on 54 reviews Features and Usability ### How customizable are its email filtering rules? Symantec Email Security.cloud offers customizable email filters that help organizations block spam, viruses, unauthorized senders, and suspicious messages. Administrators appreciate the straightforward setup and multiple filtering levels, while users value warnings for malicious email. Some teams need more granular per-user rules, improved advanced scanning, and careful tuning to avoid blocked legitimate messages. Answer based on 26 reviews ## Features AI summary Based on 1,078 Security Awareness Training reviews Capterra data shows that buyers of Email Security rank the following features as their top priorities: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) Symantec Email Security.cloud supports all three of the features reviewers rate most highly: **Threat Response**, **Email Attachment Protection**, and **Threat Protection**. Together, these capabilities help businesses detect and block malicious content, respond more quickly to email-based threats, and protect users from harmful attachments, allowing teams to maintain safer inboxes and reduce security risks across the organization. Threat Response 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Email Attachment Protection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Threat Protection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Spam Blocker 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Email Filtering 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Reporting/Analytics 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Symantec Email Security.cloud 17 features ### All Features - Allow/Block List: Lists of domains/addresses that are allowed / rejected - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Encryption: Convert data into a code for security - Filtering: Find & retrieve relevant data or documents - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.4 (159) 4.4 Based on 159 reviews ## Pricing Value for money 4.1 (121) Value for money 4.1 (121) 4.1 Based on 121 reviews ## Support, customer service and training options Customer Service 4.3 (112) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (112) 4.3 Based on 112 reviews ## User reviews Overall rating 4.5 Based on 159 reviews Filter by rating 5(91) 4(52) 3(15) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Information security engineer Computer & Network Security ### "Best email security product in market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2024 Pros \-ease of installation -ease of use -spam , impersonation ,malwwre detection, -Spf, d Marc characteristics Cons \-false positive and false negative detection is wuite more sometime Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Luca C. system engineer Information Technology and Services ### "Must be improved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 19, 2021 The system works fine. Pros The security features are quite good. Few false positive Cons The cynic engine must be improved. Data protection criterias should me increased Reasons for choosing Symantec Email Security.cloud Because Symantec offered me a strong sandbox engine Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Cyber security manager Banking ### "Symantec email security" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 29, 2021 Pros We use symantec email security product to prevent malicious mails, spam or phishing mails. In general, it fulfills these three features quite well. Cons I cannot change the format of the logs sent to the siem product, which causes the logs to be defined extra on the siem side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Issac P. Officer Automotive ### "A really powerful email security cloud solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2021 Very useful as it protects system from unwanted threats through adware and malware originating from email Pros Ease of setup Quarantine email notification Security filtration control in control centre of website Analytic report of viruses and other threats Cons Lags the delivery of email Sometimes found to block useful email s Filtration of email requires considerable amount of optimisation bases on more use cases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL Iana L. content review Information Technology and Services ### "Good way to secure my email" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 22, 2020 My overall experience with Email Security.cloud is a great one. Pros I like all the softwares that provide security for me in the online world and this one is one of my favorite to secure my email Cons I would add some features but in general I love it as it is. I am using a trial version but I will keep using it in the future too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Paige M. Superintendent Construction ### "Great Security" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 19, 2020 Overall, I have had great success with this product. Pros This security has been on my computer for sometime. I like that it filters through emails and locates the same emails or troublesome emails. Cons One thing you have to be cautious with is that sometimes it filters through emails that you need. If they aren't from someone in the contact list they may consider them as spam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nosiviwe M. Manager and Founde Apparel & Fashion ### "I recommend you use Email Security.cloud " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 23, 2020 Only thing I can say it's worth the price having top grade security at a low price that is a huge bargain. If you don't believe me try it for yourself. I promise you won't regret I only have good things about this software. Pros It was really easy to use it really helped me from receiving spams and viruses it always warns me. I always feels safe using this software no third part can access my things. I am really happy it's affordable anyone can buy it. Cons It can be really slow while scanning but that can be easily fixed this software is almost the ideal software to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mohamed M. Sr. UC Consultant Information Technology and Services ### "good protection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2020 Pros very good application for securing your business Cons nothing everything and all features i like it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CO Courtney O. Owner Writing and Editing ### "Major slow down" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 October 7, 2020 While it does do what it is supposed it, the throttling of my system makes this a subpar product. Pros When it is all said and done, Symantec covers multiple bases when it comes to their security. Jack of all trades. Cons The issue with being a jack of all trades is that you are a master of none, of course. Any symantec product I have used has always slowed my system to a crawl. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Brian C. cofounder Food & Beverages ### "How safe is safe?" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 12, 2020 It is just there and running in the background. I don't have much to complain. Pros I think there is a certainty of security using this software considering some of the information in the e-mails are confidential. Cons I don't know if it is worth the cost because I don't know how effective the software is. Perhaps, a report generated on a weekly or monthly basis will help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168448/Email-Security-cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SpamTitan vs Symantec Email Security.cloud](https://www.capterra.com/compare/168436-168448/SpamTitan-vs-Email-Security-cloud)