# Symantec Email Security.cloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Symantec Email Security.cloud Software - reviews, pricing plans, popular comparisons to other Email Security products and more. Source: https://www.capterra.com/p/168448/Email-Security-cloud/alternatives --- # Symantec Email Security.cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec Email Security.cloud ## What is Symantec Email Security.cloud? Symantec Email Security.cloud is an email security software from Broadcom that provides cloud-based protection against email threats like phishing, spam, malware, and data loss. The software secures email communication through advanced threat protection, encryption, data loss prevention, and archiving while integrating with Microsoft Exchange. ## What is Symantec Email Security.cloud used for? [Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) Top alternative Featured Overall rating Based on 159 user reviews Reviews sentiment Positive 90% Neutral 9% Negative 1% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec Email Security.cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.broadcom.com/&name=Symantec Email Security.cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec Email Security.cloud 4.5 (159) VS. [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting Price Contact vendor Starting Price $1.5 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (159) Ease Of Use 4.8 (18) Value For Money 4.1 (121) Value For Money 4.8 (17) Customer Service 4.3 (112) Customer Service 4.9 (15) ## Symantec Email Security.cloud alternatives Highest Rated [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [4.9 (18)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) [SpamHero](https://www.capterra.com/p/168948/SpamHero/) [4.5 (15)](https://www.capterra.com/p/168948/SpamHero/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168948/SpamHero/) [iQ.Suite aaS](https://www.capterra.com/p/253181/iQSuite-aaS/) [0.0](https://www.capterra.com/p/253181/iQSuite-aaS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253181/iQSuite-aaS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Allow/Block List 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Lists of domains/addresses that are allowed / rejected Encryption 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security Spam Blocker 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Spam Detection 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Detect spam, BOT, or invalid email addresses Email Attachment Protection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Symantec Email Security.cloud 17 features Lists of domains/addresses that are allowed / rejected Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Prevents, detects and removes malware Safeguard confidential data and meet compliance regulations Provides protection against malicious attachments. Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Convert data into a code for security Find & retrieve relevant data or documents Create, manage, and track policies and procedures within an organization View and track pertinent metrics to find patterns and gain insights from data Filters used to determine different types of malware threats Detect spam, BOT, or invalid email addresses Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Information to prevent, understand and identify cyber threats Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Control system access and/or deliverability for applications and email addresses Features 4.4 (159) 4.4 Based on 159 reviews ## Pricing Value for money 4.1 (121) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.1 (121) 4.1 Based on 121 reviews ## Support, customer service and training options Customer Service 4.3 (112) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (112) 4.3 Based on 112 reviews ## User reviews Overall rating 4.5 Based on 159 reviews Filter by rating 5(91) 4(52) 3(15) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Information security engineer Computer & Network Security ### "Best email security product in market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2024 Pros \-ease of installation -ease of use -spam , impersonation ,malwwre detection, -Spf, d Marc characteristics Cons \-false positive and false negative detection is wuite more sometime Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Luca C. system engineer Information Technology and Services ### "Must be improved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 19, 2021 The system works fine. Pros The security features are quite good. Few false positive Cons The cynic engine must be improved. Data protection criterias should me increased Reasons for choosing Symantec Email Security.cloud Because Symantec offered me a strong sandbox engine Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Cyber security manager Banking ### "Symantec email security" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 29, 2021 Pros We use symantec email security product to prevent malicious mails, spam or phishing mails. In general, it fulfills these three features quite well. Cons I cannot change the format of the logs sent to the siem product, which causes the logs to be defined extra on the siem side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Issac P. Officer Automotive ### "A really powerful email security cloud solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2021 Very useful as it protects system from unwanted threats through adware and malware originating from email Pros Ease of setup Quarantine email notification Security filtration control in control centre of website Analytic report of viruses and other threats Cons Lags the delivery of email Sometimes found to block useful email s Filtration of email requires considerable amount of optimisation bases on more use cases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL Iana L. content review Information Technology and Services ### "Good way to secure my email" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 22, 2020 My overall experience with Email Security.cloud is a great one. Pros I like all the softwares that provide security for me in the online world and this one is one of my favorite to secure my email Cons I would add some features but in general I love it as it is. I am using a trial version but I will keep using it in the future too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Paige M. Superintendent Construction ### "Great Security" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 19, 2020 Overall, I have had great success with this product. Pros This security has been on my computer for sometime. I like that it filters through emails and locates the same emails or troublesome emails. Cons One thing you have to be cautious with is that sometimes it filters through emails that you need. If they aren't from someone in the contact list they may consider them as spam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nosiviwe M. Manager and Founde Apparel & Fashion ### "I recommend you use Email Security.cloud " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 23, 2020 Only thing I can say it's worth the price having top grade security at a low price that is a huge bargain. If you don't believe me try it for yourself. I promise you won't regret I only have good things about this software. Pros It was really easy to use it really helped me from receiving spams and viruses it always warns me. I always feels safe using this software no third part can access my things. I am really happy it's affordable anyone can buy it. Cons It can be really slow while scanning but that can be easily fixed this software is almost the ideal software to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mohamed M. Sr. UC Consultant Information Technology and Services ### "good protection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2020 Pros very good application for securing your business Cons nothing everything and all features i like it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CO Courtney O. Owner Writing and Editing ### "Major slow down" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 October 7, 2020 While it does do what it is supposed it, the throttling of my system makes this a subpar product. Pros When it is all said and done, Symantec covers multiple bases when it comes to their security. Jack of all trades. Cons The issue with being a jack of all trades is that you are a master of none, of course. Any symantec product I have used has always slowed my system to a crawl. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Brian C. cofounder Food & Beverages ### "How safe is safe?" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 12, 2020 It is just there and running in the background. I don't have much to complain. Pros I think there is a certainty of security using this software considering some of the information in the e-mails are confidential. Cons I don't know if it is worth the cost because I don't know how effective the software is. Perhaps, a report generated on a weekly or monthly basis will help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168448/Email-Security-cloud/reviews/) Popular comparisons [SpamTitan vs Symantec Email Security.cloud](https://www.capterra.com/compare/168436-168448/SpamTitan-vs-Email-Security-cloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)