# Symantec Email Security.cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Symantec Email Security.cloud Software - reviews, pricing plans, popular comparisons to other Email Security products and more.

Source: https://www.capterra.com/p/168448/Email-Security-cloud/pricing

---

# 

 Symantec Email Security.cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Symantec Email Security.cloud

## What is Symantec Email Security.cloud?

Symantec Email Security.cloud is an email security software from Broadcom that provides cloud-based protection against email threats like phishing, spam, malware, and data loss. The software secures email communication through advanced threat protection, encryption, data loss prevention, and archiving while integrating with Microsoft Exchange.

## What is Symantec Email Security.cloud used for?

[Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)

Overall rating

Based on 159 user reviews

Reviews sentiment

Positive

90%

Neutral

9%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Symantec Email Security.cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.broadcom.com/&name=Symantec Email Security.cloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Symantec Email Security.cloud

4.5 (159)

VS.

[4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/)

Starting Price

Contact vendor

Starting Price

$1.26

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (159)

Ease Of Use

4.4 (562)

Value For Money

4.1 (121)

Value For Money

4.5 (518)

Customer Service

4.3 (112)

Customer Service

4.5 (516)

## Symantec Email Security.cloud alternatives

[4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews)

Starting price

$1.50

Per User, Per Month

Highest Rated

[Trustifi](https://www.capterra.com/p/218859/Trustifi/)

[4.9 (18)](https://www.capterra.com/p/218859/Trustifi/#reviews)

Starting price

$6.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/218859/Trustifi/)

[SpamHero](https://www.capterra.com/p/168948/SpamHero/)

[4.5 (15)](https://www.capterra.com/p/168948/SpamHero/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/168948/SpamHero/)

[iQ.Suite aaS](https://www.capterra.com/p/253181/iQSuite-aaS/)

[0.0](https://www.capterra.com/p/253181/iQSuite-aaS/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/253181/iQSuite-aaS/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Allow/Block List

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Lists of domains/addresses that are allowed / rejected

Encryption

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Convert data into a code for security

Spam Blocker

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Filters used to determine different types of malware threats

Spam Detection

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Detect spam, BOT, or invalid email addresses

Email Attachment Protection

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides protection against malicious attachments.

Symantec Email Security.cloud 17 features

Lists of domains/addresses that are allowed / rejected

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Prevents, detects and removes malware

Safeguard confidential data and meet compliance regulations

Provides protection against malicious attachments.

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Convert data into a code for security

Find & retrieve relevant data or documents

Create, manage, and track policies and procedures within an organization

View and track pertinent metrics to find patterns and gain insights from data

Filters used to determine different types of malware threats

Detect spam, BOT, or invalid email addresses

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Information to prevent, understand and identify cyber threats

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Control system access and/or deliverability for applications and email addresses

Features

4.4 (159)

4.4

Based on 159 reviews

## Pricing

Value for money

4.1 (121)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (121)

4.1

Based on 121 reviews

## Support, customer service and training options

Customer Service

4.3 (112)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (112)

4.3

Based on 112 reviews

## User reviews

Overall rating

4.5

Based on 159 reviews

Filter by rating

5(91)

4(52)

3(15)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Information security engineer

Computer & Network Security

### "Best email security product in market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2024

Pros

\-ease of installation -ease of use -spam , impersonation ,malwwre detection, -Spf, d Marc characteristics

Cons

\-false positive and false negative detection is wuite more sometime

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Luca C.

system engineer

Information Technology and Services

### "Must be improved"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 19, 2021

The system works fine.

Pros

The security features are quite good. Few false positive

Cons

The cynic engine must be improved. Data protection criterias should me increased

Reasons for choosing Symantec Email Security.cloud

Because Symantec offered me a strong sandbox engine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Cyber security manager

Banking

### "Symantec email security"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 29, 2021

Pros

We use symantec email security product to prevent malicious mails, spam or phishing mails. In general, it fulfills these three features quite well.

Cons

I cannot change the format of the logs sent to the siem product, which causes the logs to be defined extra on the siem side.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Issac P.

Officer

Automotive

### "A really powerful email security cloud solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2021

Very useful as it protects system from unwanted threats through adware and malware originating from email

Pros

Ease of setup Quarantine email notification Security filtration control in control centre of website Analytic report of viruses and other threats

Cons

Lags the delivery of email Sometimes found to block useful email s Filtration of email requires considerable amount of optimisation bases on more use cases

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IL

Iana L.

content review

Information Technology and Services

### "Good way to secure my email"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 22, 2020

My overall experience with Email Security.cloud is a great one.

Pros

I like all the softwares that provide security for me in the online world and this one is one of my favorite to secure my email

Cons

I would add some features but in general I love it as it is. I am using a trial version but I will keep using it in the future too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Paige M.

Superintendent

Construction

### "Great Security"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 19, 2020

Overall, I have had great success with this product.

Pros

This security has been on my computer for sometime. I like that it filters through emails and locates the same emails or troublesome emails.

Cons

One thing you have to be cautious with is that sometimes it filters through emails that you need. If they aren't from someone in the contact list they may consider them as spam.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nosiviwe M.

Manager and Founde

Apparel & Fashion

### "I recommend you use Email Security.cloud "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 23, 2020

Only thing I can say it's worth the price having top grade security at a low price that is a huge bargain. If you don't believe me try it for yourself. I promise you won't regret I only have good things about this software.

Pros

It was really easy to use it really helped me from receiving spams and viruses it always warns me. I always feels safe using this software no third part can access my things. I am really happy it's affordable anyone can buy it.

Cons

It can be really slow while scanning but that can be easily fixed this software is almost the ideal software to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mohamed M.

Sr. UC Consultant

Information Technology and Services

### "good protection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2020

Pros

very good application for securing your business

Cons

nothing everything and all features i like it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CO

Courtney O.

Owner

Writing and Editing

### "Major slow down"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

October 7, 2020

While it does do what it is supposed it, the throttling of my system makes this a subpar product.

Pros

When it is all said and done, Symantec covers multiple bases when it comes to their security. Jack of all trades.

Cons

The issue with being a jack of all trades is that you are a master of none, of course. Any symantec product I have used has always slowed my system to a crawl.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Brian C.

cofounder

Food & Beverages

### "How safe is safe?"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

September 12, 2020

It is just there and running in the background. I don't have much to complain.

Pros

I think there is a certainty of security using this software considering some of the information in the e-mails are confidential.

Cons

I don't know if it is worth the cost because I don't know how effective the software is. Perhaps, a report generated on a weekly or monthly basis will help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168448/Email-Security-cloud/reviews/)

Popular comparisons

[SpamTitan vs Symantec Email Security.cloud](https://www.capterra.com/compare/168436-168448/SpamTitan-vs-Email-Security-cloud) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)