GMass

GMass


5 / 5
236 reviews

Who Uses This Software?

Anyone in need of an email marketing solution with email tracking and personalization. GMass will give them better deliverability than other larger solutions.


Average Ratings

236 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.95/month/user
  • Pricing Details
    www.gmass.co/pricing Price is per Gmail or G Suite account.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • GMass
  • www.gmass.co
  • United States

About GMass

Use Gmail to send mail merge campaigns with automatic follow-up emails. Connect to Google Sheets. Personalize. Schedule. Track opens and clicks. Create email lists based on search results. Send emails as replies to the last thread with each person. Set automatic follow-up emails to be sent sequentially until you get a reply.


152006

GMass Features

  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management
  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioral Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalization

GMass Reviews Recently Reviewed!


Capterra loader

GMass was a game-changer for me in the world of email follow ups and automation

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gmass has some amazing features, such as:

1) Easy to program and control auto follow ups. These follow ups go out based on lack of response from receiver and you can set date intervals for sending.

2) GMass links up with google sheets for easy access to emails lists. You can build a list within google sheets and then transfer contact information, and email scripts unique to each contact. It appears to each contact that you are sending the email just to them, but in actuality you are sending emails with one click.

3) Very few errors and well managed. I've only seen a few emails go out that were obviously not synced up correctly. Anytime this happens it's obviously not good, but its very infrequent.

Cons: GMass is almost 100% perfect at what it does, but here are a few drawbacks:

1) it takes a while to become familiar with the controls and layout as it's not super intuitive. The learning curve can be overwhelming for newbies

2) It tried to organize emails and drafts into folders to reduce clutter on gmail, but if you have GMass installed you will have a cluttered inbox. Hard to avoid unfortunately.

I had never seen anything like it prior to using Gmass

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it was integrated into Gmail, it allowed me to create multiple email campaigns and track every aspect of the campaign including links.

Cons: Troubleshooting and Support; I had an issue where the application seemed to malfunction and I tried looking for a fix and but became frustrated having to search and troubleshoot.

Overall: If I were to summarize my use of the Gmass application, I would summarize it as saying that it was fun for me to use. I had never seen anything like it prior to using Gmass, it was an experiment.

For a while, I still had no idea what it was or what it did but as I continued to play with it the more it made sense to me.

I've since grown to depend upon Gmass and I would therefore recommend it to anyone doing business or running email campaigns in Gmail. Gmass is a natural and highly effective way to maximize your Gmail experiences. The Gmass application integrated into Gmail, causes Gmail to be set apart with many outstanding functions, features and benefits that cannot be achieved any other mail client and I, therefore, recommend Gmass for Gmail.

Easy way to send personalized emails to lists of prospects or contacts

Jun 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It lets you send personalized emails (mail merged from contact lists in Google Sheets) via Gmail, up to 2000 contacts/day for trusted G Suite users. Gmail has much higher deliverability than email marketing platforms, which translates into higher open rates.

A lesser known useful feature of Gmass: you can also set up and send a drip nurturing email sequence to prospects and automatically stop it for any prospect based on their behavior (opened a link, replied to the email, etc.). This essentially works the same way as more expensive outreach automation tools, only there is a deeper learning curve with Gmass because you have to set up everything via its interface directly inside Gmail.

Cons: It would be helpful to have the most up-to-date email open, click, unsubscribe and bounce metrics integrated with the Google Sheets of contacts the email was sent to. Instead of receiving email updates with these metrics.

GMASS is TOPS!

Mar 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite feature is the reports. I can easily see what I sent and when; who's opening and reading my messages; how many of my addresses need to be updated, and any automated responses. I'd have to say ease of use is equally of value to me. SO Easy!

Cons: I love everything about GMASS - don't know how you could improve it!

Overall: GMass allows me to reach over 1300 people with the same message in about 2 minutes. It provides me with a written record of all my transactions, beautifully detailed reports and is so easy to connect to and set up. The cost is also very reasonable and fits into my limited budget.

GMass has changed the game for me!

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to stay within Google (Sheets and email). It's really easy to set up and use. I can send personalised emails specific to each type of contact. GMass sends me reports of number of emails open, links clicked, etc. My open rate is around 60% which is insane! GMass effortlessly handles email bounces and unsubscribes. But here's the kicker it allows me to set up auto-followups! This means that a few days after I send an email, if the recipient has not opened it they receive a polite reminder email (which pushes their unopened email to the top of their inbox). Then, a few days later, if they still haven't opened it they receive another polite reminder. What is super-impressive is that I'm receiving considered email replies from contacts as a result of the auto-reminder emails - even though I do not ask for a reply! (I have never received replies like this from bulk emails before) Importantly, the replies are to an individual (not bulk) email, which make managing the replies super easy. (Auto response emails can also be triggered by non-clicks and non-replies - which I have not had a reason to use yet but will soon.) And their support os 5-star!

Cons: I have nothing negative to write about GMass. Thus far it has ticked all the boxes for me.

Overall: It allows me to personalise bulk email campaigns and get about a 60% open rate. Because it is personal (assuming the text is great) I'm finding that people are replying with interest. Importantly it make sense to me!!

Perfect Tool For Mass Email Marketing

Apr 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about gmass is its very user friendly and simple to use but is a very powerful tool,. I've been using this tool to reach out to my clients and it makes sure all my messages get into the inbox and not into the promotional box, spam box.

I also like how easy it is to connect seamlessly with other stmp services, and this gives you the ability to send through the gmass platform, and also use the stmp service to send directly through gmass as well. this is one of my favorite features I love about gmass. I came to gmass with a existing stmp and I was able to plug it in with no problem.

Cons: Havent found nothing I don't like but if I come across something I dont, I will keep you informed.

Overall: Sending emails to my clients that are guaranteed to hit the inbox, this has aloud me to increase revenue on my bottom end and have increased my email open rates by 25%. Also with gmass your email marketing campaigns will be completely fast leaving you more time to do other things inside of your business. you can now schedule multiple days of email campaigns that will guarantee to deliver into your clients inbox without any complaints of spam.

Capterra loader

Integrates Well into GSuite

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pro 1: has a great free version to try out

Pro 2: Reliable delivery

Cons: Con 1: Sometimes throws an error when clicking the Mail Now button, so I schedule the email to go out in a few minutes

Con 2: Would like to use it other browsers, not just Chrome (it's a Chrome extension)

Overall: GMass is fantastic to see if clients open emails, and it also is handy to email small groups of clients. I highly recommend trying this feature.

The best tool for fast email marketing

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can master the tool literally in a few minutes and complete your email marketing campaign very rapidly. For bigger projects is also good, and it helps you a lot tracking the results of your campaign

Cons: More video tutorials beyond simple blog posts

Overall: It really helped me making a lot of fast email marketing campaigns

Capterra loader

The one software I would never want to be without

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! This software is super easy to set up and begin using for anyone of any tech experience level. I love that it connects with Google Sheets so seamlessly

Cons: The only thing bad about the product, at least for me, is that everyone is finding out about it ;-) It was once my little secret - haha!

Capterra loader

Marketing emails straight to the inbox!

Dec 31, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Gmass since it started about 3 years ago and I can confidently say that it has grown my business tenfold! Our company was just getting started on marketing emails when we came across this new Gmail plugin Gmass. It was a bit overwhelming at first to figure out because there are so many features but there is no simple dashboard to learn. You have to read through blog posts and take notes but once you get the hang of it, it's well worth the time! And whenever I've had trouble with a campaign, the customer support has been right on top of it. Thanks to the executive!

Cons: I'd love to see a dashboard with a simple UI.

The ability and functionality that GMass delivers was a game changer for my business!

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to build upon it's platform, the ease of integrating it into GMail and what my business was currently doing and expanding too! GMass has become an essential function of our marketing tools and it's ability to easily connect to our databases that we manage through Drive.

Cons: I have yet to find anything that would discourage me from utilizing GMass. Issues I have run into have been resolved in reasonable amounts of time given the support chain. If you are not the type of person to "DIY" an issue i.e. read and troubleshoot from blog posts, and want to integrate this software; then I would only suggest to be aware support will only come in email form or from reading through others experiences! It's abilities to take the "sending & scheduling & follow-up" into more an automatic flow is also a great tool!

Overall: Has allowed my business to grow since it's inception. Has changed the dynamics of our abilities to mass communicate!

Capterra loader

Gmass is amazing, it allows me to save so much time sending out email to lists of candidates.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can automate my emails with ease, it allows me to save so much time sending out emails to lists of candidates and basically automate the entire process.

Cons: The UX takes a lot of getting used to and there is a learning curve. Other than that I really have no gripes with the software.

Overall: Automating my emails to the point where I actually freed up a good chunk of my time.

Capterra loader

I've had the best experience with gmass personally. Easy to use, plenty of functions, great

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that I can use it with my gmail account so the deliverability rates are extremely high and reliable.

Cons: I honestly don't have any complaints. They even updated it so you can't accidently send out bulk emails to separate accounts

Overall: I got the benefit of extremely helping with my email marketing thus leading me to be in contact with thousands of local businesses

Great marketing tool

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great service with intuitive leads and very easy and pleasant user interface. The extension generates automatic reports on who opened the mail, downloaded attachments, etc. and how many also didn't open together with clues such as full inbox, etc.

I loved the follow-up option because it saves me a lot of time to and effort to check back on my target audience, fully customizable follow-up strategy with date setting and possible different texts, too.

Planning to continue using GMass, because it's very easy to use and offers great marketing value, coming with the convenience of GMail.

Cons: Nothing in particular that I don't like. Simply beautiful.

Overall: It saves me a lot of time and effort, plus lifts the risk of forgetting to re-establish contact with people on my bucket list.

Very good value for the money.

Highly recommended

GMass has changed the way we market!

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly intricate features to track and analyze an outgoing email both before and after send. Easy to use and simple to understand. The even offer an Unsubscribe option that keeps me GDPR compliant.

Cons: This tool should be exposed more to the General public. I happened to stumble accross it completely by accident.

Overall: GMass allows the author of the campaign to maintain focus on the content with standard features that overshadow their competitors. As I've mentioned previously in this review form, I've been in this industry for a number of years and have used many other Email software and services. They cost me THOUSANDS and have taken creative control away from me. GMass simply offers guidance, tips, and opportunities that can be used or not. It's also the most cost-effective as well as the most impactful with detailed analytic data that helps me alter my campaigns based on my customers. My Open rate is nearly 85% out of 1k target campaign.

Effortless, targeted leads by the masses

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love being able to enter my lead criteria (e.g.: marketing VPs, NYC area, pharma industry, 10-50 employees, etc.) and then rest assured knowing those are the leads I'm getting. Gmass allows you to enter each of them into customized drip campaigns with full control.

Cons: The only downside is the number of leads you can capture per day, but this is a LinkedIn API issue, not a Gmass issue. On average I've been able to extract about 600-800 leads per 24 hours. I guess I shouldn't be complaining.

Wish I knew about this sooner!

Feb 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy set up, worked like a charm. Wish I know about it sooner

Cons: I wish bad emails went into a separate folder instead of my inbox

Overall: Was pretty good

Amazing Tool For Your Business

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it's a super easy to use and understand App that you can start using on the same day that you get it.

They help you with advice and tips along the way, while sending mass emails with Gmail in an organized way!

Cons: Not about this software, but I dislike the Gmail sending limits.

Respect this Gmail limits!

Overall: Overall I have a great experience using Gmass.

I use it for my business with my GSuite accounts, and it works great! I contact people in a personal way with a simple click!

Gmass is great!

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It allows me to automate email camapigns to potential candidates or clients with ease. I can do it straight from my company gmail account.

Cons: It has a large learning curve to it. But they have a convenient blog section that covers most of the functions of the system.

Makes mailing simple

Apr 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the idea of bulk mailing while using gmails features. I mean i have to only do what i have been doing since i am using internet.

Cons: The support, i understand you these guys have small team and they cant provide a full fledged support but still if you want to grow you have keep convenience for the users, i am sure every user who is new to Gmass have a plenty of question but instead of asking when we are told to search the topic and read blogs that makes it difficult, they should understand that majority of the users of this service comes from a working background and its not possible for them to read blog of 1000 words every time they want to resolve or understand some features. if they can avail a live chat system i am damn sure everyone will appreciate this.

Capterra loader

Huge fan of GMASS

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the ease of use, the fact that it's integrated into gmail, and that it helps automate work I used to have to do manually.

Cons: I wish it had a feature to autoscale the number of sends each day, whereas today I have to manually go in and edit the number.

Awesome tool

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Send bulk emails through gmail

Choose the number of recipient per day

Automate follow up emails

send email from email list on google sheet

get reports on a delivery, open rate, clicks and bounces

easy to use

Cons: I would love if it has an email validator. However, it gives a report on bounces.

Overall: Gmass is Just what I have been looking for. I don't know why it took me this long to discover it, but I am very glad I finally did.

It is very easy to use. It gives lots of useful reports on emails sent; such as delivered, opened, clicked and bounces.

I love the fact that I can choose the number of emails to send per day and do follow ups on email sent automatically. I was not even looking for the follow up feature when I purchased Gmass. However the conversion on the follow ups is worth every cent.

Did I mention that Gmass is ridiculously affordable?

Gmass Is Awesome for email marketing with Gmail

Apr 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using Gmass with Gmail. I have used many different email platforms and this is way better in so many ways. Using Gmass with Gmail has opened up so many more possibilities to market my DruglessPractitionerAcademy.com Community and I am having so much fun doing it! Thanks Gmass for being so awesome!

Cons: the limit of the daily emails.

Overall: It works great

GMass has helped me generate tens of thousands of dollars for myself and my clients.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can reliably set it and forget it. Once the automated follow ups and schedule are set, it works like a charm. The sendgrid setup is easy and quick as well, which is helpful.

Cons: I don't like the inaccuracy of the open tracking, which is a known issue with iphone users. I don't like the price as a monthly fee, when I don't necessarily use it often enough for that. I don't like that sometimes my images have to be re-added if the draft has been sitting too long, and (at least last time I checked, this wasn't addressed in the FAQ)

Overall: extremely easy to create automated follow ups or just simply schedule an email to send at another time.

Good Tool for Freelancers

Mar 28, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GMass has been an excellent tool for me as a freelancer. It allows me to send personalized promotional emails to clients. The extension is pretty straightforward and the customer support team is very responsive. Overall, well worth it if you need to send mass emails often.

Cons: The only thing that I find challenging about this extension is scheduling the sending time. It works very well when you choose a standard schedule, but I have not found it easy to use a custom time and date.

Overall: This extension has been really helpful for reaching out to many clients at once without sacrificing personalization.

Best dynamic insertion email program on the internet

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, incredible response rate, lots of engagement. it was incredible.

Cons: i wish it was a little easier to use the smtp function to pass gmail's sending limits

Overall: Fantastic. Super happy with it.

Capterra loader

The service I've been needing my entire life...

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that hundreds of emails can be sent at once, all customized is the best part of Gmass. Up until now, I've had to send out either bulk generic emails or if customization was a must, I had to do them one at a time which took hours. But with this, I'm able to do that with a click of a button and move on to other things in my business.

Cons: I'm not a big fan of the fact that opens, bounces and replies are tracked using emails. Especially with the opens, it makes it extremely hard for me to track and make decisions based on open rates.

Overall: I do a lot of prospecting and engaging with my clients via email. This service allows me to do that more seamlessly, saving me time to spend on other aspects of my business.

For regional Sales Reps

May 23, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like reports built in this app - they just awesome. You can track opens, clicks, and etc. right in your Gmail desktop

Cons: I do need creating and using a template as an addon. Lot's of times we need to use a prepared common template and change some. but it is hard to just forward the previous letter because you have to tidy update every tracked link.

Overall: I really need to accurately track every opening and every click. In my case: At first, I do an email campaign and after email. At second, I do cold calling accurately aimed with the assistance of reports from "gmass".

I have about 20 geo regions in Russia on my duty and about 2000 of B2B leads and 500 existing acquired partners summary. Every day I can switch between my regions and focus on 25-100 recipients for my email campaign.

GMass is a super convenient way to covertly email groups in a way that seems personal

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that GMass syncs with Google Sheets and allows for for easy, automatic follow-ups. It does its job of keeping messages personal and customized without allowing the group to know that it's part of a group. Most of all, the plug-in works.

Cons: It's not the most elegantly designed plug-in; it's hard to remember, when you use it occasionally, how to insert conditional items (ie spintax notation);

Overall: it allows me to reach customers and prospects quickly and efficiently while still maintaining a personal connection in each email.

It does exactly what it claims. Brilliantly.

May 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every time I thought "Wouldn't it be good if . . . ?" It does!

It spotted mistakes I made during set up and said "Are you sure?"

Human support got back to me even though I had sorted an issue in the meantime.

Cons: The interface is a bit back end.

I would prefer bigger windows for things like the "Don't send Auto follow ups". Awesome feature by the way.

I needed a 3rd party walkthrough to understand the overall concept. This does exist though.

Overall: I have just completed my first project with GMass. 1400 contacts with a 4 stage email campaign over 9 weeks. I set the whole thing up in 1 day (this included sorting out GMail as I had only used Apple Mail before) and I couldn't be happier with the process.

Finding a gem in the rough

Mar 17, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The wide range of features and cool little easter eggs you can employ all to benefit your campaigns.

Automatic follow ups done right.

Cons: An email signature designer would be the icing on the cake, and perhaps an easier way to work with its API (once it has an API).

Overall: My experience with GMass has only become more positive the longer that I have used.

Love it

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a semi-frequent user of Gmass and simply love it (oh, guess I already said that a couple of times). Seemless to install on Chrome and then voila - it's there in your gmail. It's so cool to attach a Google Spreadsheet with customer names, email addresses, and other info and then to use those to populate emails. Pricing is solid; a complete home-run for me and my business personalized mass emails.

Cons: Nada - seriously, I love it.

Overall: Sending personalized, less spam-looking emails en mass.

Insightful, Easy-to-use

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Besides the fact it connects me to all my clients, GMASS offers insightful statistics regarding the interactions of my sent emails. It allows me to see how many clients opened my message and hit any links, etc.

Cons: There is very little to dislike about GMASS. Besides a random lag once every blue moon, GMASS is really efficient at sending in bulk. I have yet to effectively use the automatic follow up feature as it is not apart of the minimal subscription I have.

Overall: Try the free version, it limits you to 50 emails every 24 hours, but it was revolutionary. It allows you to utilize every feature for free with the limit of 50 emails. Helped me decide to purchase an upgrade.

Essential Service

May 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy daily blasting for regular client outreach.

Cons: Gmail daily outbound email caps. However, Gmass has no control over this.

Must have for Fundraising or Sales

Apr 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track opens and clicks seamlessly in Gmail is by far the best part of this product. The ability to send personalized emails to dozens of people in a single click is also a life saver.

Cons: I have no complaints at this time about Gmass.

Capterra loader

GMass is a bad product!

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No affiliate links in the footer of the mail telling everyone that I'm spying whether they're opening the mail or not!

Cons: I'm a one-person freelancer using the features very minimally. It gets the job done for me pretty well.

Overall: I can track opens and clicks of the mails I send. It tracks everytime the user opens the mail. This is valuable because if I notice someone opening the mail repeatedly I can reckon that they're highly interested in the contents of the mail. This is valuable for proposal mails.

Extremely Useful and Versatile Addon

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy and intuitive to use. It makes engaging with our stakeholders super simple.

Cons: My experience so far has been very positive. The only thing that could be improved upon is the price, but it is still well worth the price.

Exceptionally Powerful for Low Investment

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: When trying to do our first big mailing campaign (nearly 30,000 recipients with almost 200,000 points of personalization), we were really overwhelmed with trying to figure out how we could possibly do this. Enter GMass Mail Merge - I honestly can't believe just easy it has been to use, and how informative the help articles are. With a bit of tweaking here and there, we've been able to create incredible mailers, and plan on using this for a long time to come.

Cons: Very little to dislike so far - seems incredibly robust for the price paid.

powerful mail merge

May 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Am a Mail-chimp user but now have opted gmass which is very easy and not complicated to use The email marketing solutions AND POWERFUL MAIL MERGE system for all campaigns.

Hats off guys

Cons: nothing at all because its very easy to use

Overall: new user

Transforms Gmail

May 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gmass transforms the way you use Chrome. Beyond open tracking, it provides advanced click tracking, without triggering spam filters, and the Mail Merge integration with sheets is unlike anything else available.

Cons: Occasional emails can arrive in recipients spam folders

Overall: I have been able to efficiently send bulk emails to my contacts, while catering content to each recipient and tracking how they engage with my emails.

GMass

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I am a commercial representative of a very large region in Brazil and without doubt this tool of Gmail, GMass was a great help in my work, I can reach many more customers and much faster in my surveys. I am very pleased with my investment.

I have no complaints to make, I am satisfied with the product and the service received.

Cons: I have no complaints to make, I am satisfied with the product and the service received.

Overall: If I were to send emails one by one, I would use a lot of my time and with this tool I get a much bigger return in a much shorter time.

Capterra loader

great for small (or large) mail merges

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Gmass, especially for quick mail merges that only go to a few people. It's as easy as putting email addresses into the "to:" field and hitting the Gmass button.

Cons: No cons, other than I wish I could get a lifetime subscription. Seriously, it's very easy to use and saves me a lot of time each time I have to send the same message to multiple people.

Overall: Easy and quick mail merges.

Works great!

Feb 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Saves hours of time, sends personalized emails including people's names, pulls directly from Google Sheets, assures delivery of emails, auto follow up feature kicks ass, affordable price, great customer service response time.

Cons: Blog isn't as easy to navigate, lots of posts have the same tags so searching by different categories isn't very helpful. Campaign reports and invoice requests aren't aesthetically pleasing. Annoying that emails set up as drafts can only be sent immediately instead of being scheduled. Annoying that emails can't be previewed until saved as drafts.

Overall: Here I was, dreading over the hundreds of emails I was going to manually personalize when a friend told me about GMASS. GMASS saved me dozens of hours of menial work by offering a service at a highly reasonable rate. I ended up sending a few thousand emails for a fundraiser. I am extremely happy with GMASS and recommend it to others interested in saving hours of their time.

Great for email marketing

Mar 07, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: This works great when you have to send a large number of emails and need to see who has read them and who hasn't so you can see the appropriate follow ups and program the next email for those who have open the first one sent.

Great alternative than BCC everyone!

Cons: Had some problems with emails bouncing because accidentally went over limit with auto response follow up email. They should give a warning so you don't schedule them like that.

Overall: Great experienc with Gmass. I love the simplicity of it, how it makes everything look like a normal email!

GMASS MY BEST OPTION

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: THE NUMBER OF OPEN, THE SCHEDULE

GMASS AUTO FOLLOW UP

THE CAMPAING REPORT

Cons: COST

THE 500 LIMIT OF EMAIL PER DAY

some time error message and it try and hit the gmass button again

Overall: Oh my God this good for me and my company to see those that open my invitation to directresearchpublisher.org on my gmail box with the help of gmass that i subscribe to.

I can now monitor those that are interested in our online journals publishing business at directresearchpublisher.org all with the help of gmass directly on my gmail.

thanks to the developer of gmass. I and team love it.

Capterra loader

Seamless software that makes like so simple.

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to now send mass bulk emails without the hassle of using an autoresponder. It is so easy to use. I am able to see the stats of open rates, clicks, etc. I love it!

Cons: I can't really think of any. I would only suggest creating a platform to where we can see stats, options, clicks, to see if any changes can be made to keep emails out of spam. Other than that, I love it!

Overall: My business is able to do something that was so difficult before, but with Gmass is so simple. I wish I would have found this sooner.

Makes everything so easy

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it makes my cold outreach process. Before I would have to spend hours sending and following up on emails, but GMass makes everything so easy.

Cons: I have used GMass for a good amount of time and I don't have anything bad to say about it.

Overall: I absolutely love GMass! I recommend it to all of my friends and business partners.

I Loved This App

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of use.

The detailed blog.

The pricing is competitive.

Cons: The text heavy user interface. I think it could use a few more icons.

Overall: Gmass works straight out of the box. I have tried other apps, but none of them is as simple and straightforward as Gmass. The great thing about Gmass, is that, while keeping things quite simple, it also allows you the necessary level of complexity to have full control over several settings. They don't block you out of certain things. Plus the pricing is really competitive. It provides good bang for your buck. The help articles are also helpful. You can't go wrong with Gmass.

Time Saving & productive

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: saved a lot of my time with fast results

Cons: I cannot say much, because it completed all of my requirements

Overall: greattt

Seamless Integration and Major Time Saver

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Absolutely love this extension, this makes my life sooo much easier! I used Mail Merge with Outlook before, but this is so much more seamless with GoogleSheets. The mini training and information provided on how to use it is super user-friendly and helpful to get a jump start on the tool. The automation and customization/auto follow-up is literally the cherry on top!

Cons: I think that a little more customization would be great.l

Overall: Time saver!!