GMass

GMass


5 / 5
59 reviews

Who Uses This Software?

Anyone in need of an email marketing solution with email tracking and personalization. GMass will give them better deliverability than other larger solutions.


Average Ratings

59 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.95/month/user
  • Pricing Details
    www.gmass.co/pricing Price is per Gmail or G Suite account.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • GMass
  • www.gmass.co
  • United States

About GMass

Use Gmail to send mail merge campaigns with automatic follow-up emails. Connect to Google Sheets. Personalize. Schedule. Track opens and clicks. Create email lists based on search results. Send emails as replies to the last thread with each person. Set automatic follow-up emails to be sent sequentially until you get a reply.


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GMass Features

  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management
  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioral Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalization

GMass Reviews Recently Reviewed!


Capterra loader

GMass was a game-changer for me in the world of email follow ups and automation

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gmass has some amazing features, such as:

1) Easy to program and control auto follow ups. These follow ups go out based on lack of response from receiver and you can set date intervals for sending.

2) GMass links up with google sheets for easy access to emails lists. You can build a list within google sheets and then transfer contact information, and email scripts unique to each contact. It appears to each contact that you are sending the email just to them, but in actuality you are sending emails with one click.

3) Very few errors and well managed. I've only seen a few emails go out that were obviously not synced up correctly. Anytime this happens it's obviously not good, but its very infrequent.

Cons: GMass is almost 100% perfect at what it does, but here are a few drawbacks:

1) it takes a while to become familiar with the controls and layout as it's not super intuitive. The learning curve can be overwhelming for newbies

2) It tried to organize emails and drafts into folders to reduce clutter on gmail, but if you have GMass installed you will have a cluttered inbox. Hard to avoid unfortunately.

Easy way to send personalized emails to lists of prospects or contacts

Jun 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It lets you send personalized emails (mail merged from contact lists in Google Sheets) via Gmail, up to 2000 contacts/day for trusted G Suite users. Gmail has much higher deliverability than email marketing platforms, which translates into higher open rates.

A lesser known useful feature of Gmass: you can also set up and send a drip nurturing email sequence to prospects and automatically stop it for any prospect based on their behavior (opened a link, replied to the email, etc.). This essentially works the same way as more expensive outreach automation tools, only there is a deeper learning curve with Gmass because you have to set up everything via its interface directly inside Gmail.

Cons: It would be helpful to have the most up-to-date email open, click, unsubscribe and bounce metrics integrated with the Google Sheets of contacts the email was sent to. Instead of receiving email updates with these metrics.

Capterra loader

Integrates Well into GSuite

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pro 1: has a great free version to try out

Pro 2: Reliable delivery

Cons: Con 1: Sometimes throws an error when clicking the Mail Now button, so I schedule the email to go out in a few minutes

Con 2: Would like to use it other browsers, not just Chrome (it's a Chrome extension)

Overall: GMass is fantastic to see if clients open emails, and it also is handy to email small groups of clients. I highly recommend trying this feature.

Capterra loader

The one software I would never want to be without

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! This software is super easy to set up and begin using for anyone of any tech experience level. I love that it connects with Google Sheets so seamlessly

Cons: The only thing bad about the product, at least for me, is that everyone is finding out about it ;-) It was once my little secret - haha!

Capterra loader

Marketing emails straight to the inbox!

Dec 31, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Gmass since it started about 3 years ago and I can confidently say that it has grown my business tenfold! Our company was just getting started on marketing emails when we came across this new Gmail plugin Gmass. It was a bit overwhelming at first to figure out because there are so many features but there is no simple dashboard to learn. You have to read through blog posts and take notes but once you get the hang of it, it's well worth the time! And whenever I've had trouble with a campaign, the customer support has been right on top of it. Thanks to the executive!

Cons: I'd love to see a dashboard with a simple UI.

The ability and functionality that GMass delivers was a game changer for my business!

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to build upon it's platform, the ease of integrating it into GMail and what my business was currently doing and expanding too! GMass has become an essential function of our marketing tools and it's ability to easily connect to our databases that we manage through Drive.

Cons: I have yet to find anything that would discourage me from utilizing GMass. Issues I have run into have been resolved in reasonable amounts of time given the support chain. If you are not the type of person to "DIY" an issue i.e. read and troubleshoot from blog posts, and want to integrate this software; then I would only suggest to be aware support will only come in email form or from reading through others experiences! It's abilities to take the "sending & scheduling & follow-up" into more an automatic flow is also a great tool!

Overall: Has allowed my business to grow since it's inception. Has changed the dynamics of our abilities to mass communicate!

Capterra loader

Gmass is amazing, it allows me to save so much time sending out email to lists of candidates.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can automate my emails with ease, it allows me to save so much time sending out emails to lists of candidates and basically automate the entire process.

Cons: The UX takes a lot of getting used to and there is a learning curve. Other than that I really have no gripes with the software.

Overall: Automating my emails to the point where I actually freed up a good chunk of my time.

Capterra loader

I've had the best experience with gmass personally. Easy to use, plenty of functions, great

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that I can use it with my gmail account so the deliverability rates are extremely high and reliable.

Cons: I honestly don't have any complaints. They even updated it so you can't accidently send out bulk emails to separate accounts

Overall: I got the benefit of extremely helping with my email marketing thus leading me to be in contact with thousands of local businesses

GMass has changed the way we market!

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly intricate features to track and analyze an outgoing email both before and after send. Easy to use and simple to understand. The even offer an Unsubscribe option that keeps me GDPR compliant.

Cons: This tool should be exposed more to the General public. I happened to stumble accross it completely by accident.

Overall: GMass allows the author of the campaign to maintain focus on the content with standard features that overshadow their competitors. As I've mentioned previously in this review form, I've been in this industry for a number of years and have used many other Email software and services. They cost me THOUSANDS and have taken creative control away from me. GMass simply offers guidance, tips, and opportunities that can be used or not. It's also the most cost-effective as well as the most impactful with detailed analytic data that helps me alter my campaigns based on my customers. My Open rate is nearly 85% out of 1k target campaign.

Effortless, targeted leads by the masses

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love being able to enter my lead criteria (e.g.: marketing VPs, NYC area, pharma industry, 10-50 employees, etc.) and then rest assured knowing those are the leads I'm getting. Gmass allows you to enter each of them into customized drip campaigns with full control.

Cons: The only downside is the number of leads you can capture per day, but this is a LinkedIn API issue, not a Gmass issue. On average I've been able to extract about 600-800 leads per 24 hours. I guess I shouldn't be complaining.

Wish I knew about this sooner!

Feb 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy set up, worked like a charm. Wish I know about it sooner

Cons: I wish bad emails went into a separate folder instead of my inbox

Overall: Was pretty good

Amazing Tool For Your Business

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it's a super easy to use and understand App that you can start using on the same day that you get it.

They help you with advice and tips along the way, while sending mass emails with Gmail in an organized way!

Cons: Not about this software, but I dislike the Gmail sending limits.

Respect this Gmail limits!

Overall: Overall I have a great experience using Gmass.

I use it for my business with my GSuite accounts, and it works great! I contact people in a personal way with a simple click!

Gmass is great!

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It allows me to automate email camapigns to potential candidates or clients with ease. I can do it straight from my company gmail account.

Cons: It has a large learning curve to it. But they have a convenient blog section that covers most of the functions of the system.

Capterra loader

Huge fan of GMASS

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the ease of use, the fact that it's integrated into gmail, and that it helps automate work I used to have to do manually.

Cons: I wish it had a feature to autoscale the number of sends each day, whereas today I have to manually go in and edit the number.

GMass has helped me generate tens of thousands of dollars for myself and my clients.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can reliably set it and forget it. Once the automated follow ups and schedule are set, it works like a charm. The sendgrid setup is easy and quick as well, which is helpful.

Cons: I don't like the inaccuracy of the open tracking, which is a known issue with iphone users. I don't like the price as a monthly fee, when I don't necessarily use it often enough for that. I don't like that sometimes my images have to be re-added if the draft has been sitting too long, and (at least last time I checked, this wasn't addressed in the FAQ)

Overall: extremely easy to create automated follow ups or just simply schedule an email to send at another time.

Capterra loader

The service I've been needing my entire life...

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that hundreds of emails can be sent at once, all customized is the best part of Gmass. Up until now, I've had to send out either bulk generic emails or if customization was a must, I had to do them one at a time which took hours. But with this, I'm able to do that with a click of a button and move on to other things in my business.

Cons: I'm not a big fan of the fact that opens, bounces and replies are tracked using emails. Especially with the opens, it makes it extremely hard for me to track and make decisions based on open rates.

Overall: I do a lot of prospecting and engaging with my clients via email. This service allows me to do that more seamlessly, saving me time to spend on other aspects of my business.

GMass is a super convenient way to covertly email groups in a way that seems personal

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that GMass syncs with Google Sheets and allows for for easy, automatic follow-ups. It does its job of keeping messages personal and customized without allowing the group to know that it's part of a group. Most of all, the plug-in works.

Cons: It's not the most elegantly designed plug-in; it's hard to remember, when you use it occasionally, how to insert conditional items (ie spintax notation);

Overall: it allows me to reach customers and prospects quickly and efficiently while still maintaining a personal connection in each email.

Capterra loader

GMASS Makes Silent Auction Solicitation Easy

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GMASS made my silent auction solicitation fast, efficient and effective. Also their instant response reports assisted me in cleaning up my email list, by purging those emails that were not able to be delivered and initiating efforts to get correct email addresses. Outstanding. I did get some blocks of emails and thought these were a problem with the site, but that wasnt the case. Because when I sent these notices as a regular email not as GMASS, they were still blocked.

Cons: I found nothing that I did not like about this application.

Overall: I wanted to send out a mass solicitation for our silent auction. GMASS made my life so much easier. Mahalo

Capterra loader

GMass is a bad product!

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No affiliate links in the footer of the mail telling everyone that I'm spying whether they're opening the mail or not!

Cons: I'm a one-person freelancer using the features very minimally. It gets the job done for me pretty well.

Overall: I can track opens and clicks of the mails I send. It tracks everytime the user opens the mail. This is valuable because if I notice someone opening the mail repeatedly I can reckon that they're highly interested in the contents of the mail. This is valuable for proposal mails.

Exceptionally Powerful for Low Investment

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When trying to do our first big mailing campaign (nearly 30,000 recipients with almost 200,000 points of personalization), we were really overwhelmed with trying to figure out how we could possibly do this. Enter GMass Mail Merge - I honestly can't believe just easy it has been to use, and how informative the help articles are. With a bit of tweaking here and there, we've been able to create incredible mailers, and plan on using this for a long time to come.

Cons: Very little to dislike so far - seems incredibly robust for the price paid.

Capterra loader

great for small (or large) mail merges

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Gmass, especially for quick mail merges that only go to a few people. It's as easy as putting email addresses into the "to:" field and hitting the Gmass button.

Cons: No cons, other than I wish I could get a lifetime subscription. Seriously, it's very easy to use and saves me a lot of time each time I have to send the same message to multiple people.

Overall: Easy and quick mail merges.

Works great!

Feb 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Saves hours of time, sends personalized emails including people's names, pulls directly from Google Sheets, assures delivery of emails, auto follow up feature kicks ass, affordable price, great customer service response time.

Cons: Blog isn't as easy to navigate, lots of posts have the same tags so searching by different categories isn't very helpful. Campaign reports and invoice requests aren't aesthetically pleasing. Annoying that emails set up as drafts can only be sent immediately instead of being scheduled. Annoying that emails can't be previewed until saved as drafts.

Overall: Here I was, dreading over the hundreds of emails I was going to manually personalize when a friend told me about GMASS. GMASS saved me dozens of hours of menial work by offering a service at a highly reasonable rate. I ended up sending a few thousand emails for a fundraiser. I am extremely happy with GMASS and recommend it to others interested in saving hours of their time.

Makes everything so easy

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it makes my cold outreach process. Before I would have to spend hours sending and following up on emails, but GMass makes everything so easy.

Cons: I have used GMass for a good amount of time and I don't have anything bad to say about it.

Overall: I absolutely love GMass! I recommend it to all of my friends and business partners.

I Loved This App

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use.

The detailed blog.

The pricing is competitive.

Cons: The text heavy user interface. I think it could use a few more icons.

Overall: Gmass works straight out of the box. I have tried other apps, but none of them is as simple and straightforward as Gmass. The great thing about Gmass, is that, while keeping things quite simple, it also allows you the necessary level of complexity to have full control over several settings. They don't block you out of certain things. Plus the pricing is really competitive. It provides good bang for your buck. The help articles are also helpful. You can't go wrong with Gmass.

Time Saving & productive

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: saved a lot of my time with fast results

Cons: I cannot say much, because it completed all of my requirements

Overall: greattt

Excellent transition tool when your building a more personalised mailing list

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very competitive on price and starts out free with 50 emails per day! This is more than enough to find out if it is useful and to start building a personalised mailing list. It is also very simple to get started and by using spreadsheets becomes very powerful.

Cons: Nothing with the product but by using your main gmail / gSuite powered email you do run the risk of being restricted to spam if you aren't careful. Also be prepared to deal with failed messages when cleaning up your email lists.

Overall: Excellent tool to clean up mailing lists by offering a personalised message to recipients.

Works seamlessly with my prospecting

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the follow up option. It is honestly a game changer, I'm able to schedule all my follow ups without constantly keeping track who opened my email or who didnt open my email.

Cons: Truthfully nothing yet, I've been using it for a month everyday so far and haven't found any issues with it.

Overall: Im able to send out personalized mass emails and it's saving me a TON of time. Working smarter and not harder with GMASS.

Capterra loader

Gmass is the perfect emailing compliment-HIGHLY RECOMMEND

Feb 04, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gmass allows marketers and sales folks to automate a part of the emailing process without sacrificing the perceived quality of emails. I highly recommend. The interface takes a little learning (as it's embedded into gmail), but it's pretty intuitive for the complexity it's trying to pull off.

Cons: Not much. I like everything about it and don't have anything negative to say.

Overall: Fantastic.

Super simple extension with useful tools for mass emailing.

Jun 12, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It lives in Gmail which makes it very convenient to use at the time you need it.

Also, I love the basic features included in the software such as reporting, auto follow-up for no replies. I'm most impressed by the simplicity of the software. It's got exactly what you need it without the bells and whistles.

The integration with Google Drive's spreadsheet is also seamless and I haven't seen it in other similar products.

Cons: I didn't like the automatic Gmass signature in the email at the time.

I've started using different mass mailing software so I'm not sure if that's still present.

Overall: I've used to outreach to potential customers.

A Great Product

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gmass was one of the best investments for my company. I would have to say the ROI is in the thousands. It really exceeded my expectations.

Cons: Nothing I can complain about. Im very impressed with its performance. And the only regret I have is that I didnt do it sooner.

Overall: Fantastic, a great product with a very short learning curve.

Capterra loader

Send personalized email campaigns directly from your Inbox

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This cool add on integrates directly to your gmail, so all campaigns can be launched from your browser, no external SFs needed. Support for GSheets and personalization makes this a very powerful tool.

Cons: With free version you can send only 50 emails a day, but if you go with a premium it extends to up to 2000!

A wonderful tool to save on time and money!

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: gMass has saved me so much time and energy to grow my business. It's features are great and it's easy to use.

Cons: I really don't have anything negative to say about the gMass emailing tool. There's a lot of competitor products out there that are doing to same thing, but at a price I just can't afford.

Capterra loader

Clear and Intuitive

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Oh, wow - a colleague told me about GMass when I was looking for a solution to email a batch of folks smaller than my main email list, but larger than I wanted to communicate with in one sitting. I'm not super-tech-savvy, but I learned everything I needed to know about how to send a mail-merge email to 450 recipients via a Google spreadsheet, with two customizable data points, in about 15 minutes. Clear and intuitive, I'd recommend GMASS to anyone looking to augment their marketing email needs!

Cons: The aesthetics could use a little work. But honestly, it's fine.

Overall: I needed to communicate with a medium-sized audience - GMass saved me hours!

Great for sending emails and getting opens

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like how gmass was to set up and implement. I am seeing great interaction with the emails I have sent to potential clients.

Cons: The need to purchase for advanced features, I understand and am glad I made the jump and got the added follow up features.

Overall: Easy to use and good service

GMASS is great

Feb 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you are a newbie in the world of email marketing this is your go-to starter for a great career. If you are a pro what are you waiting for. GMass is efficient and sleek and makes everything easier.

Cons: It required a little guidance. I received that from a mentor.

Overall: Great!

Capterra loader

it's a very good plugin!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, easy to use... I signed the plan today after a long use for free, i loved! They delivery e-mails like no one do, so i recommend if you have interest in sell more and have a better results, go fast!

Cons: i don't have anything to say here because i loved!

Easy to use bulk email

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I use this app in education to help personalise and get traction on messages to both staff and students. Just having a name at the top of the email makes all the difference!

Cons: So far no barriers. The system works flawlessly.

Must have mail merge app for gmail users

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and functional. Best part is it is compatible with gmail interface so there's no learning curve.

Cons: Can only send a max of 50 emails in 24 hour period with free version.

Overall: Best app for mail merge purposes I could find on chrome store.

Capterra loader

Gmass is awesome!

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gmass makes it crazy easy to get in front of 1000s of potential customers with a single email.

Cons: Everything is good so far! The only thing I would add would be an automated email sequence for unread/unclicked emails.

Wow!

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I like how simple it was to send out an email to a massive list

Cons: The set up took quite some time, once it's setup, it was simple.

Overall: It was so simple to send out an email campaign to loads of people.

Finally a company who created what we have been asking for

Feb 14, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the one to one deliver ability. The ease of auto follow up

Cons: nothing to complain about the product or the service

Overall: finally something that works

Capterra loader

Excellent addition to my email toolbox!

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is simple to use and complements other google tools.

Cons: The only thing I don't like is that I didn't find it sooner. So far, I've had no issues and saved so much time.

Overall: I needed a simple way to communicate and track that communication. I am so glad I found GMASS. It is easy to use, it organizes your communication, and I really appreciate the test email so you aren't flying blind. My volunteers appreciate that communication is more consistent too. I love that is works well with the rest of my tools in gmail. All around very useful tool, thanks.

Capterra loader

I love it!

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The overall simplicity is amazing. Just how it should be.

Cons: There's not anything that I don't like at the moment

Capterra loader

gmass review

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Its easy to use, versatile and simple design

Cons: nothing, although I wish they let you send more emails

Overall: great

Gmass is so easy

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I recommend using GMASS for any email marketing campaign. It's so simple to use & pretty easy to use, I was up and running within minutes of downloading it to my gmail account. I was able to personalize emails to recipients, schedule when the email will be sent, and also will send auto follow ups; it is everything you need for a email campaign.

Cons: I would like to use excel instead of using Google

Very easy to use

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The easy instructions and functionatilty of the tool.

Cons: If I had to choose anything it would be the look of the tool. Its very bare bones but I also don't like when tools have so many bells and whistles you end up not knowing how to use it properly. This tool is different and I like the plain look!

Overall: So far great. I haven't run into any issues and the creater sends regular and insightful emails about how to use the tool.

Great tool for mail merge with Gmail

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It works very well and is easy to setup and use.

Cons: For my purposes, I did not need to receive so many email follow ups

Overall: For every project I work on, I ultimately need to send a mass email out to a group of people. Each one needs to have personalized information. For several years, I have been doing this by hand as I did not know of a mail merge add on. I was very happy when I found GMass as it saved me a bunch of time! So glad I found this great tool to help me compose and send these very important emails.

Capterra loader

Gmass Review

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Gmass is a good tool for sending out emails in bulk. With the free version I am able to send 50 emails at once which is a huge time saver. You can use it on as many account as you wish.

Cons: The thing I don't like about Gmass is that you can not send over 50 emails on a free version.

Overall: My overall experinece is good. The tool is good, fast and easy to use. No learning curve necessery.

Simple to use and learn in a instant

Jun 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you want to get an email marketing software running fast without any hassle, this is it. Look no further.

Cons: Resolving the issues of why a marketing email cannot be sent out, is a huge headache e.g. is it an invalid link? I believe I have fixed all invalid links but why the error still exist?

Overall: zero learning curve.

Amazing little app

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This is an amazing extension with a ton of powerful features! I specifically love the "skip weekends" feature as well as the feature that allows users to throttle the sending of emails! Keep up the great work.

Cons: Currently, I can't find anything about this app that I dislink.

Best for personalized emails to list of prospects

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Gmass allows save so much time sending out emails, as I can use it with my gmail account - delivery rates really hight

Cons: It's not beautiful plugin design, with free version only 50 emails a day

Overall: It's great for small projects and personal use as it's may save you a lot of time

Capterra loader

Gmass mass emails

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: What I like the most is the easy to use if you are not a tech pro

Cons: What I like the least is the software was not free but its fair

Overall: I was able to do a mass media campaign

Does the job

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to use and the amount of documentation on it and how easy it is to learn.

Cons: Nothing really. Everything is working fine and it does the job.

Capterra loader

Amazing way to connect

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: How easy it is to send out so many emails at once.

Cons: I did have to update my contact list to fit GMass specs, but it was really simple.

Overall: Amazing

For internal communication

Dec 27, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: It's easily integrated with gmail. Good for sending email to internal staffs that are less few hundreds.

Cons: It's not for massive email marketing. We use other products for newsletter and other email marketing campaign.

Overall: This is perfect for communicating with several people at the company, like making company announcements. Not a substitute for email marketing software.

Capterra loader

GMass - Gmail bulk mailer

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: GMass worked just as advertised for a bulk mailing I required. Well done!

Cons: All worked well - no complaints or issues.

Overall: Needed quickly a bulk mailing tool for Gmail.

Useful Little Tool

Feb 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I'm able to create an email sequence and send it to multiple customers

Cons: The follow up sequence has to be on the same email

Capterra loader

Exactly what I was looking for

Feb 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a very simple, yet powerful, piece of software. It does exactly what it advertises.

Cons: Nothing I can think of - for what I need to use it for, it is excellent.

Overall: So far so good. As mentioned - it is exactly what a was looking for to help me handle my bulk mailing needs

Incredibly powerful

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: A lot of features packed into this tool, yet very easy to use and incredible documentation. Highly recommend.

Cons: Can be a little bit intimidating at first - hence the need to spend time with the documentation.