# Page 10 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

---

GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 10 - Reviews of GMass

## Showing most helpful reviews

Showing 226-250 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul K.  
President  
Professional Training & Coaching  
Used the software for: 1-2 years

### "GMass Makes Email Simple"

March 28, 2024

5.0

I've been very pleased with the flexibility of the GMass tool. Their support is quick to respond. Also, the pricing is beyond reasonable.

Pros

I love the simplicity of the GMass tool. I integrate with my database of members to be able to share regular communication at the click of a button.

Cons

Nothing. It's a simple product that packs a punch.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Cost and convenience were the deciding factors.

Review Source

LF

Lorie F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "GMass Makes My Life Easier"

April 19, 2024

5.0

I have been using GMass for several years and love it!

Pros

It is easy to install, use and follow up with my customers. I am able to send out 100+emails simply and in minutes and this saves me both time and stress!

Cons

I haven't found anything as of yet, that I don't like.

Reason for choosing GMass

It was the first Add-On I found and decided to give it a try. I loved it and didn't need to look any further!

Review Source

Marc T.  
Relationship Architect  
Management Consulting  
Used the software for: 2+ years

### "Best Email Cannon for the money BAR NONE"

February 5, 2021

5.0

EXCELLENT overall. The help pages solve any issue. It's WELL-WORTH the time to explore the blog to learn and read about setting things up and all the nooks, crannies and features you might not find EVEN after 3.5 years of using it (GUILTY!!)

Pros

In-depth reporting and ability to set-up email to ensure delivery to inboxes with very sophisticated technical areas simplified to no-brainer level.

Cons

\*Disclaimer: I am the MOST impatient human on the planet\* It would be nice if they had live customer support WOULD have been a complaint but now they addressed that with links to Fiverr pros for GMASS support AND/OR paid per session live support. Also finding the information for FREE just requires a bit of search finesse on Google. "GMASS" plus "whatever you need help with". The pages pop right up and pretty much anything you need is right there. There really shouldn't be a need to contact them.

Reason for choosing GMass

Mostly price/functionality for the money without having to upgrade various levels to get more = pay more.

Review Source

Nurul Aishah G.  
Personal Banker  
Financial Services  
Used the software for: 2+ years

### "The good and the bad"

November 3, 2021

5.0

Pros

It's simple to set up. The directions for setting up a campaign are really simple, and the pricing is also reasonable for people who are just getting started with email marketing. Perfect for cold emailing and delivering customized emails that go straight to inboxes rather than spam drawers. With only one click, we can reach a vast audience. It's beneficial since you can schedule each follow-up ahead of time, and it keeps track of the data you specify.

Cons

I was utilizing Gmass's free plan, and I just wanted to give you a brief explanation of what they mean by 50 emails each day. It indicates that you can only send 50 emails in a campaign at a time. If you choose it, you will not be able to start the campaign with 1000 emails. So I had to get the unlimited email package. There is no way for me to go back if I fail to choose "use duplicate emails," but apart from that, it's fantastic.

Review Source

kK

karan K.  
Digital Marketing Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "User Friendly tool"

December 17, 2022

5.0

My overall experience with GMass has been really positive. It is an incredibly useful tool for managing email campaigns and automating follow-up sequences. It is incredibly user-friendly and makes it easy to automate complex processes. The customer service team is also incredibly helpful, providing quick and thorough responses to any questions I had.

Pros

1\. Powerful and Flexible: GMass is an extremely powerful and flexible email marketing platform that allows users to create and send personalized emails quickly and easily.2. Easy to Use: GMass is easy to use and requires minimal setup. It has a simple drag-and-drop system to create emails and a variety of options for customizing campaigns.3. Automation: GMass allows users to automate their email campaigns so they can stay in touch with their customers without having to manually send out emails.4. Analytics: GMass provides detailed analytics on the performance of each email campaign so users can see what’s working and what needs to be improved.

Cons

1\. Limited Features: GMass does not have as many features as some other email marketing platforms, so users may find it difficult to create more complex campaigns.2. Cost: GMass is more expensive than some other email marketing services, so it may not be the best option for small businesses with limited budgets.3. Lack of Support: GMass does not offer as much support as some other services, so users may need to rely on their own technical knowledge to troubleshoot any

Review Source

CS

Charles S.  
Director of Marketing  
Fine Art  
Used the software for: 2+ years

### "GMass is a Solid System for Mid-Level Companies, Start-Ups and Solo Entrepreneurs"

November 8, 2022

5.0

I can easily launch effective email campaigns to the right audience and keep track of all the data so I can make adjustments to get better. GMass is a refined tool that helps me reach the goals I have for consulting and my own business. Great tool!

Pros

I came back to GMass for Gmail with my new consulting job helping start-ups get going. I also use it for my Fine Art business.The improvements since 2019 have kept GMass on the front edge of delivering splendid results for email marketers. I particularly like these features:> Tight Integration with Gmail> Send Speed Selections> Google Sheet integration> Personalization> email address verification

Cons

Nothing really. There are a couple of complex fixes that can be applied for larger businesses but they were above my API expertise level. I never found that I needed those configurations to get the benefits I needed.

Review Source

BS

Bertram S.  
Financial Professional  
Financial Services  
Used the software for: Less than 6 months

### "GMASS"

November 16, 2023

5.0

Pros

The price is the best part for me! Less than $50 per month you get the same mass emailing options, automation, and tracking for a fraction of the cost! I mean saving thousands!

Cons

I have not found any short coming for this program.

Review Source

Prosper N.  
SEO  
Writing and Editing  
Used the software for: 2+ years

### "Awesome email marketing solution "

February 13, 2023

5.0

Overall, gmass is a very good solution for email marketing. I recommend it if you are getting started with emailing your leads

Pros

One of the main reasons I use gmass is the fact that you can actually connect straight to your Gmail and send emails directly from there with ease.

Cons

Maybe an option to create forms will be appreciated.

Review Source

GS

Gaurav S.  
Director  
Information Services  
Used the software for: Less than 6 months

### "great tool"

May 7, 2024

5.0

Pros

the fact that you can send upto eight followup email

Cons

pricing and Customer support are two thing they should probably improve upon

Review Source

AO

Arianna O.  
Marketing Designer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GMass Simplifies my life"

April 24, 2024

5.0

Overall, my GMass experience has been positive. It has saved me so much time and optimize some of my internal processes for outreach.

Pros

I absolutely love how GMass can sync with a Google Spreadsheet, and uses that spreadsheet for personalization. GMass just makes my life sop much easier and really helps me keep better track of who I've been able to get in contact with.

Cons

It takes a bit of time and worl to figure it out and take full advantage of it's features; however, their help articles are really helpful and detailed.

Review Source

LO

Lauren O.  
Manager  
Public Relations and Communications  
Used the software for: 6-12 months

### "GMass Works"

May 16, 2024

4.0

Pros

It is easy to set up, easy to use, gets the job done

Cons

glitching with images and extension button uninstalls

Review Source

AH

Ariz H.  
Director  
Education Management  
Used the software for: 1-2 years

### "Great product for the price."

January 19, 2024

5.0

It's Great! It lets us do all of our email marketing and course email management.

Pros

It's easy to set up and use. It also works quite well and has lots of functionality that other email systems don't.

Cons

I wish it had a more "app-like" interface. Right now, everything sits inside Gmail, so it's not as intuitive as you would hope.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

The functionality was quite useful when including attachments in emails.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Robly](https://www.capterra.com/p/149327/Robly/)

GMass had more functionality and it works inside the Gmail interface.

Review Source

SM

Sarah M.  
Influencer Partnership  
Internet  
Used the software for: Less than 6 months

### "Gmass is the secret."

August 14, 2022

5.0

I will give 110%.

Pros

AI enabled A/B testing, sequencing and aggregating multiple list in one email, tons of customization, elimination of already sent email without worrying about duplication etc...and there are so many more feature which i haven't tried yet. The product team introduces new feature every other week, it's hard to catch up with them. It's crazy.

Cons

Honestly nothing. I love it. I am power user.

Review Source

Manuel E.  
Tecnic  
Hospital & Health Care  
Used the software for: 1-2 years

### "Buena Opción"

November 14, 2022

5.0

Muy buena solución con el email marketing una alternativa muy buena y recomendable

Pros

Lo mejor es su manejo y funcionalidad sus múltiples opciones para el trabajo diario

Cons

Quizás mas opciones de marketing aptas para cualquier usuario

Review Source

VR

Verified Reviewer  
Digital marketing associate  
Computer Software  
Used the software for: 6-12 months

### "Good email marketing tool to get started"

October 22, 2022

5.0

Gmass is extremely easy to use. For small and medium businesses who don't have time and money to run large scale email marketing campaigns can make use of Gmass.Any layman can get started with it. Go for it.

Pros

Extremely easy to use and simple to setup. Unlike other major email marketing tools, this can be setup in 1 hour and you can get started. You can get started by connecting it to your Gmail account. Integration with Google sheets is another big plus.

Cons

No option to edit the email content once the email follow up campaign is launched. Scheduling the follow ups is difficult because of the bad interface.

Alternatives considered

[Mailmodo](https://www.capterra.com/p/248312/Mailmodo/)

Review Source

TV

Thomas V.  
CEO  
Sporting Goods  
Used the software for: 6-12 months

### "Quality email marketing solution"

April 24, 2024

5.0

Pros

Easy to set up, easy to use, able to fine tune each campaign

Cons

no AI integrations as of yet that could generate text and email campaigns, and track/manage them

Review Source

SBF

Svend Bertil F.  
Senior News Editor  
Internet  
Used the software for: 2+ years

### "The Ultimate Mass Mailing Solution"

January 20, 2023

5.0

Overall, I found GMass to be a great tool for mass mailing. It's easy to use, feature-rich, and the analytics are incredibly helpful. I was able to quickly create emails and track their performance, and the reporting tools allowed me to better understand how successful my campaigns were.

Pros

GMass is a fantastic email marketing tool that makes sending mass emails simple and efficient. It has a user-friendly interface and a wide range of features that make it easy to create and customize emails. With its powerful analytics, I was able to track my campaigns and measure the effectiveness of my emails.

Cons

GMass has some downsides, such as limited customization options and the lack of support for non-Gmail accounts. Additionally, the pricing structure can be a bit confusing and the learning curve can be steep for beginners.

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

GMass stands out from its competitors because of its user-friendly interface, powerful analytics, and wide range of features. Additionally, GMass makes it easier to track and measure campaigns, so you can get the most out of your email marketing.

Review Source

Fadiah R.  
Human Resources Assistant  
Banking  
Used the software for: 2+ years

### "Easy email tracker"

August 24, 2021

5.0

Pros

GMass was extremely beneficial to me. It was simple to use and saved us a load of effort. The cost is fairly reasonable for what you receive. It works well with Gmail and Google Sheets, which is fantastic. I also like how I can easily import a CSV of contacts to the software.

Cons

The report generated could be improved by displaying specifically what follow-ups are planned and the substance of those follow-ups. Also, having a tool to alter and modify any automatic follow-up scripts would be fantastic and be very useful for me to manage the email better.

Review Source

Edgar A.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Plan mass email campaigns that include automatic follow-up emails."

December 20, 2022

5.0

More leads, more clients. Simple

Pros

For our company, GMass is the ideal solution. We can send numerous tailored emails with just a few clicks by using GMass Merge. Schedule Sends let us space out our sends so that we don't bombard our recipients, and Key Email Campaign Reports provide insightful data on the effectiveness of our campaigns. The Email Outreach and Promotions capabilities make it simple to get in touch with fresh leads and clients. GMass's feature guarantees that our emails always appear polished when sent as cold emails.

Cons

Although the user interface isn't the easiest to use, if you have a little patience, I promise you'll get one of the most powerful features for the greatest price.

Review Source

Adra Safiya K.  
Human Resources Recruitment Assistant  
Retail  
Used the software for: 2+ years

### "Great additional for email management"

September 6, 2021

5.0

Pros

Gmass is essential for me to managing and personalized email and also for a mass email sender. I can schedule the mass email sending to automatic and set the time for a week worth. The contact list management is also quite good and i can delete the redundant contact list and also the contact list that are not active anymore.

Cons

User will need to spend some time to learn all the feature and tools within the software, as it will quite confusing to use for a novice user. I would like to see a more extend report for the email that are sent so we can have a better analytics information on the campaign performance.

Review Source

VR

Verified Reviewer  
AM Digital Marketing  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "GMass User Review testing and onboarding "

February 8, 2023

5.0

Overall amazing if you want to send bulk emails with less hassle try it once and then if you get results upgrade the package for full potentials.

Pros

This GMass is the best every tool i used to send bulk emails with one click easy to use and the plus point got is it have a browser extension so no need to do signup and other stuff daily just use regular Gmail and send email

Cons

Paid version as for small business they must have kept it free with some limited stuff.

Review Source

pratham P.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Powerful Tool For Tech and Non Tech Person"

September 14, 2023

5.0

very much good and i would like to thanks to G mass team for making a powerful tool like this

Pros

A person who does not having much knowledge of using software can also use Gmass very easily and Can make a better reach and deals for his/her business I would definitely recommend gmass to everyone

Cons

Tracking management, collaboration with sheet for single click mass mail send , different labels to check and track insights

Review Source

sG

shweta G.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "A Must-Have Tool for Outreach"

October 8, 2023

5.0

It was good

Pros

GMass offers powerful tracking and reporting features. I can easily see who has opened my emails and clicked on links, allowing me to gauge the effectiveness of my outreach campaigns. This data-driven approach has helped me refine my strategies and achieve better results.

Cons

While GMass offers a free version with limited functionality, I have found the paid plans to be a bit pricey.

Review Source

Jordan R.  
Author  
  
Used the software for: 6-12 months

### "GMass was a game-changer for me in the world of email follow ups and automation"

June 29, 2018

5.0

Pros

Gmass has some amazing features, such as: 1) Easy to program and control auto follow ups. These follow ups go out based on lack of response from receiver and you can set date intervals for sending. 2) GMass links up with google sheets for easy access to emails lists. You can build a list within google sheets and then transfer contact information, and email scripts unique to each contact. It appears to each contact that you are sending the email just to them, but in actuality you are sending emails with one click. 3) Very few errors and well managed. I've only seen a few emails go out that were obviously not synced up correctly. Anytime this happens it's obviously not good, but its very infrequent.

Cons

GMass is almost 100% perfect at what it does, but here are a few drawbacks: 1) it takes a while to become familiar with the controls and layout as it's not super intuitive. The learning curve can be overwhelming for newbies 2) It tried to organize emails and drafts into folders to reduce clutter on gmail, but if you have GMass installed you will have a cluttered inbox. Hard to avoid unfortunately.

Review Source

JH

Jonathan H.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple and Easy to Implement "

August 17, 2023

5.0

Love it. Simple and easy to use tool for what it is.

Pros

The email verification tool that automatically runs when you add a google sheet with email addresses.

Cons

Just the natural limitations it has to work with inside gmail... 400-500 emails a day is not really a "Campaign" in the current state of email marketing.

Alternatives considered

[lemlist](https://www.capterra.com/p/173776/lemlist/)

Reason for choosing GMass

Price... and I don't need the additional functionality of Lemlist.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.