# Page 12 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of GMass

## Showing most helpful reviews

Showing 276-300 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OA

Ovi A.  
Email Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simplified extension and recommended for starter businesses"

February 6, 2023

4.0

GMass is a capable tool for mass mailing. It's easy to use, simple, and the analytics do their job. I was able to create emails and track their performance quickly, and the reporting tools allowed me to understand better my campaign's performance.

Pros

The software lives in Gmail, which makes it convenient and easy to use. Its main strength is its simplicity, making it look like you are using your regular Gmail to send mass campaigns and not some external software. In a way, its lack of extra features compared to its competitors can be seen as a plus, as it can force users to focus only on the necessary. The integration with Google Sheets was beneficial.

Cons

Google recently announced that it would block software from using its API to warm up emails; since GMass uses Google's API, it has unfortunately made this feature redundant.

Review Source

JA

James A.  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Gmass has a high inbox rate since it's integrated with Gmail!"

December 23, 2022

5.0

Gmass made our email marketing easier, because of it's ease of use and integration with Gmail.

Pros

I like most about Gmass is that i can use the software while opening Gmail at once.

Cons

I need to have more email templates and more functionalities.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

price reasons

Review Source

VR

Verified Reviewer  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Excellent tool"

August 27, 2023

5.0

Pros

Sending campaigns through API is the best part

Cons

Nothing I don't like so far. Some features I haven't used, but they don't get in the way.

Review Source

DP

Dean P.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Gmass is important in my emailing."

August 1, 2023

5.0

Has always just worked, which is more than some softwares I have tried!

Pros

deliverability, tracking, ease of use, follow up

Cons

There are really no issues I can think of.

Review Source

SM

Sreejith M.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Helpful tool for outreach campaigns"

February 15, 2023

4.0

Overall it is a great tool

Pros

This tool is really helpful for managing outreach campaigns like tracking sending followups

Cons

If we can make more ai based system for email templates it will be more good

Review Source

VT

Vernaye T.  
Project Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Simple to set up. Simple to use. "

April 5, 2024

5.0

Pros

It took no time at all to get started. I was able to get up and running without any help, and the one question I had, I was able to get support for very quickly.

Cons

No cons, I'm exceptionally happy with the program as it is.

Review Source

mA

manzoor A.  
Founder  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Perfect for bulk email sending and personalization"

September 17, 2021

5.0

Pros

Being a non technical person I would say GMass is the perfect solutions for my needs. The things that helped me a lot were Follow-ups and Personalization. Earlier I used other platforms for my emails sequences, but they were complicated and many of them would end up in either Promotional or Spam. My work usually requires me to send around 350-400 emails a day and thankfully with Gmass the open rates have increased significantly, which resulted in a lot of clients for my business.

Cons

Everything is fine, but if I had to change somethin it would be that when I save my email in the draft the follow ups disappear and I have create the follow ups again.

Alternatives considered

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing GMass

Less expensive and ease of use

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

ease of use.

Review Source

SL

Spencer L.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best bang for your buck "

June 5, 2023

5.0

I love the simple interface and how everything can be done right inside of Google Workspace. The ability to connect a spreadsheet and have a campaign automatically detect and send emails to new additions to that spreadsheet every day (or another interval you set) is so convenient. The help articles are clear and detailed, and support was quick to get back to me when I had additional questions. It's not the flashiest software out there, but it really has everything you need, and you won't find anything better for the price.

Pros

I love the simple interface, its ease of use, the fact that it's built into Gmail, the automation features, the price, and more. It has everything you need for a great price, and support is super helpful.

Cons

Nothing. Only feature I've seen elsewhere that I think would make a good addition is the ability to add personalization to an image.

Review Source

VR

Verified Reviewer  
Entreprenuer  
Mining & Metals  
Used the software for: 1-2 years

### "Gmass is great extension for mailing."

May 7, 2023

5.0

Pros

Gmass is great extension for mailing. I liked mostly that it addresses and send personally mail to all, that is best features and the bounce rate for bulk email is also very very low. And we can also solve spam issues. And many more i liked it....

Cons

Nothing everything is great as till now

Review Source

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: Less than 6 months

### "straightforward, easy, dynamic, not aesthetic"

February 25, 2023

4.0

ending redundant one by one email sends gives me back time that i can use to focus on really interested clients

Pros

I am really impressed with GMass and all its features, especially for both personal and business projects. I am very satisfied with its performance. The only suggestion I have is to provide more tutorial guidance before launching the first campaign email, as it can be a bit confusing. However, its user-friendly nature made it easy to figure out.

Cons

visually, it feels outdated, even though it is quite up to date and dynamic, after installation, they jump you into a campaign email template and could use a little more step by step show through before that moment

Review Source

DC

David C.  
Head Roaster & Green Buyer  
Food Production  
Used the software for: 6-12 months

### "Easy to launch, reliable"

September 20, 2023

5.0

Pros

How easy it was to quickly launch. Our first email campaign went out the day after we installed.

Cons

Pricing, lack of templates. We're a small company, with lots of B2B customers. None of us are designers, so a template gallery would be nice.

Review Source

SS

Shreyansh S.  
MarkOps Associate  
Staffing and Recruiting  
Used the software for: 6-12 months

### "GMass is one of the best all-in-one mail tracking software"

November 25, 2022

5.0

Pros

I really like the free tools that it provides like the mail warmup tool. Apart from that its reports functionality is really good and to the point.

Cons

Using it is little tough the first time. It should advertise or promote its free tools more.

Alternatives considered

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)

Review Source

Aditya N.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Send you Cold emails from your Gmail"

June 27, 2022

5.0

It is a great tool for scheduling emails to scheduling meetings with the leads or sending any email I prefer GMass as its deliverability is great!

Pros

The software provides many options for bulk cold emails which I prefer the most while sending the Emails as it also bypass the limitations of google

Cons

The user Interface could be better also for all its features it would be great if it has an explanatory video

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing GMass

It has more sending limitation as well as I can do everything from my Gmail account.

Review Source

LG

Lisa G.  
Marketing Coordinator  
Wholesale  
Used the software for: Less than 6 months

### "Great time saver!!"

February 22, 2023

5.0

So far easy to use and install and a GREAT response rate when I have had questions. Highly recommend. I went from the free version to the paid version in the first day I was using it!

Pros

I send a LOT of emails and I just dont' have the time to send out emails individually. This product helps me \*appear\* to be sending out personal emails. It's just a time saver!!!

Cons

My only true concern is it is very robust and I don't know if I have the time or patience to learn all it can do.

Review Source

FW

Fleez W.  
Chief Audio Engineer  
Music  
Used the software for: 1-2 years

### "Very well true"

October 6, 2022

5.0

It’s very crucial in my department So the benefits work well.

Pros

It’s very crucial in my department. We use this a lot.

Cons

It’s very crucial in my department So I have no bad thoughts about it

Reason for choosing GMass

Because they can’t do what gmass do.

Review Source

SM

Sonny M.  
Advocacy Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "One Mail Merge to Rule Them All! GMASS Rules"

August 22, 2023

5.0

Pretty good. There's no other productive that comes close

Pros

Personalization and mail merge is great!

Cons

I didn't like that it was hard to switch between email addresses. So Consulting is a little tougher to switch paid licenses.

Review Source

MD

Michael D.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simply amazing email marketing tool"

November 30, 2023

5.0

Pros

I highly recommend using gmass for start up businesses. brilliant desing and very easy to use

Cons

none other than i wish there were a few more features like the auto follow up for basic membership.

Review Source

RA

Rain A.  
Owner  
Accounting  
Used the software for: 1-2 years

### "GMass is a great tool"

April 25, 2024

5.0

Pros

GMass lets you personalize email content using data from Google Sheets, making your outreach more targeted and delivers inbox .

Cons

Haven't found anything not to like yet. It can always be cheaper :)

Review Source

LS

Lloyd S.  
Administrator  
Music  
Used the software for: Less than 6 months

### "Email Just Got Simpler!"

February 13, 2022

5.0

It's simple to use, and the support that's available is really good. It integrates perfectly with a 3rd party SMTP service, which means I can now send personalised and targeted emails really quickly.

Pros

We've had major issues sending membership emails for the fan club we run, and have tried a variety of options that were just not suitable. That all changed when I happened across GMass. Not only is it priced reasonably, it's simple enough to use, and the help and support that's available has improved my options greatly. I'm really happy with the product, and the support on offer. Highly recommended!

Cons

There is nothing to dislike about GMass, my job just became a lot easier.

Reason for choosing GMass

N/a

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp is extremely limited from a template perspective, unless you pay a premium price for the service. We don't need to use the features available at the upper end of the pricing scale, so needed an alternative which was more fairly priced - GMass is that product.

Review Source

VR

Verified Reviewer  
Principal Analyst  
Market Research  
Used the software for: 2+ years

### "Good software for SMBs for Email Marketing"

November 16, 2022

4.0

Pros

Using Gmail for Mail Merge with Google Sheets, Flexibility of using other email providers using SMTP, and Automatic Follow-up Emails

Cons

Email tracking, more control on the email sending and pausing.

Review Source

NP

Nick P.  
Owner  
Sports  
Used the software for: Less than 6 months

### "I'm impressed with Gmass"

October 24, 2023

5.0

Very easy to pick up and use.

Pros

I've been very impressed with the interaction from the \[sensitive content hidden\], you receive an email a day with tips. Thought it was annoying at first but they really help. I'm a Google sheets and Gmail guy so this fits me REALLY well. Love how the results of the campaign go back into my sheets. Was using Beehiiv, which is good, but will probably move everything over to GMass. Cheaper and just as good for what I need.

Cons

I don't like that I have to link to my Google Sheet each time.

Switched from

[beehiiv](https://www.capterra.com/p/249823/beehiiv/)

Price

Review Source

PR

Parin R.  
AVP  
Information Technology and Services  
Used the software for: 1-2 years

### "Reviewing G Mass after 1 yr of Usage"

March 7, 2023

5.0

I am in Love with the GMass tool. I tried multiple other tools but GMass is so easy with G-Suite that grab my attention to buy the premium solution. My Sales Team is not able to reach out to the Key people in our industry but with Gmass our team got so many appointments. Thanks to GMass.

Pros

Easy to Use and Integration with G Suite.

Cons

AI and Content support for beginners can help.

Reason for choosing GMass

I easily get results in the Free tool. Even my Team finds it Easy to use.

Review Source

Mo C.  
Content Writer & Social Media Manager  
Publishing  
Used the software for: 2+ years

### "Integrates Well into GSuite "

January 8, 2019

5.0

GMass is fantastic to see if clients open emails, and it also is handy to email small groups of clients. I highly recommend trying this feature.

Pros

Pro 1: has a great free version to try out Pro 2: Reliable delivery

Cons

Con 1: Sometimes throws an error when clicking the Mail Now button, so I schedule the email to go out in a few minutes Con 2: Would like to use it other browsers, not just Chrome (it's a Chrome extension)

Review Source

kE

kelechi E.  
CEO  
Online Media  
Used the software for: 6-12 months

### "Easy to use for a beginner with zero budget!"

December 16, 2022

4.0

Pros

The seamless integration with the Gmail software makes GMass eye-catchy. I had zero ideas about setting up email campaigns but being able to do all of that from within my Gmail app was as easy as ice. I could easily access my GMass campaign reports from within my Gmail app! And even on a free plan, GMass allows you to behold stats of your email campaigns like knowing how many people opened and clicked on links from within your email campaigns.

Cons

Customer support is below par and slow to respond to complaints. And most of my email campaigns got flagged as spam in my contact's inbox despite using the in-built spam checker

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Reason for choosing GMass

I had zero budget at the very beginning so the cost was my main reason for opting to use GMass.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

GMass was ideal for me as a beginner without a budget but it couldn't serve better email campaigns when i decided to scale up my online business so i switched.

Review Source

NH

Nestor H.  
ASSISTANCE  
Computer & Network Security  
Used the software for: 6-12 months

### "Marketing autrement "

January 12, 2024

5.0

Pros

C'est un logiciel adéquat aux paysagistes et jardiniers les aidant à rationaliser les fonctions administratives. En marketing cela permet d'avoir les meilleurs plans marketing

Cons

Vu les multiples facettes d'avantages, c'est vrai que les inconvénients ne manquent pas mais très négligeables

Review Source

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