# Page 13 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of GMass

## Showing most helpful reviews

Showing 301-325 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MOW

Mylon Oderson W.  
CEO / Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### " I had never seen anything like it prior to using Gmass"

April 30, 2019

5.0

If I were to summarize my use of the Gmass application, I would summarize it as saying that it was fun for me to use. I had never seen anything like it prior to using Gmass, it was an experiment. For a while, I still had no idea what it was or what it did but as I continued to play with it the more it made sense to me. I've since grown to depend upon Gmass and I would therefore recommend it to anyone doing business or running email campaigns in Gmail. Gmass is a natural and highly effective way to maximize your Gmail experiences. The Gmass application integrated into Gmail, causes Gmail to be set apart with many outstanding functions, features and benefits that cannot be achieved any other mail client and I, therefore, recommend Gmass for Gmail.

Pros

The fact that it was integrated into Gmail, it allowed me to create multiple email campaigns and track every aspect of the campaign including links.

Cons

Troubleshooting and Support; I had an issue where the application seemed to malfunction and I tried looking for a fix and but became frustrated having to search and troubleshoot.

Review Source

VR

Verified Reviewer  
Founder/CEO  
Accounting  
Used the software for: Less than 6 months

### "GMass Review "

October 18, 2023

5.0

Pros

The fact that my emails with my company links don't end up in Scam folder

Cons

Nothing yet as I just started using it.

Alternatives considered

[Mergo](https://www.capterra.com/p/233691/Mergo/)

Review Source

JR

John R.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Two thumbs up for Gmass"

November 10, 2019

5.0

Overall I must say that I am impressed with the functionality of GMass, its customer support and it seems to offer a range of services that will likely fit most peoples mass emailing needs whether you're a beginner or an expert.

Pros

What I like most about Gmass is that it has transformed what was for me a daunting task of creating marketing emails and turned it into something as simple as sending a regular email in gmail, but with many more recipients! The fact that it made the task easy has allowed me to focus more on the content and message and worry less about the delivery. I found MailChimp a bit too cumbersome and MS Outlook/Word/Excel mail merge lacking in features. Gmass feels much more organic as though it has always been a part of gmail and it seems to have been integrated seamlessly with other Google apps like Drive storage. What I think is great about it is that Gmass gives any user (even the novice like me) the ability to immediately start creating credible and trusted email campaigns. For that, I give it two thumbs up.

Cons

I found creating custom tracking domain a bit tricky to set-up. I still do not know how my advanced DNS setting work, but they do. If they had a few Youtube video tutorials, it might have helped. I also wish the test email button would send an email that included a sample of the merged fields that way I know that I placed them correctly before the final send-off. Also, maybe it's just me, but I do not see a way to embed images. When you upload an image to the body of the email, it is shown as a file attachment and does not get hidden.

Review Source

CR

Cordelia R.  
OWNER  
Banking  
Used the software for: Less than 6 months

### "Great Product GMass #1"

November 3, 2023

5.0

So far it has been holding up to it's name and delivers just wast it promises.

Pros

I like that it is user friendly and very easy to get around.

Cons

There really isn't anything I don't like about GMass that I know of yet.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

The price and trying to figure out how to use it.

Review Source

HLC

Hainzel Llanely C.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "GMASS is EXTREME!"

March 18, 2023

5.0

Perfect Email Marketing Solution especially for Cold email

Pros

After days and days of looking for a perfect email cold marketing solutions, I finally the best and easiest to use! GMASS IS MASSIVE! I like how cheap it is! I like how easy it is to use and I love how I can send thousands of emails without having to pay hundreds and thousands of dollars. For a starting digital agency owner like me, especially for someone who doesn't actually live in the US with currency exchange rate ration of $1 to P55, this is a great help!I cannot phantomized how grateful I am to have stumbled upon GMASS!Thanks to the company and the developer!

Cons

Nothing! I just love Gmass! I've tried other app or providers but they are just too expensive and their compliance sucks!

Reason for choosing GMass

Price, ease of use and the capability to send messages

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)[Saleshandy](https://www.capterra.com/p/177200/SalesHandy/)[Overloop](https://www.capterra.com/p/239218/Overloop/)

EXPENSIVE plus they have strict compliance!

Review Source

VR

Verified Reviewer  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Amazing thing "

June 10, 2023

5.0

Using this for my 2 businesses. Great deliverability and what is the most important - usability! I am not an email marketer but \[sensitive content hidden\] and for me it's the best option!!

Pros

deliverability and usability very easy for beginner

Cons

integrations if you do not have time to set all up it is the best solution

Review Source

AO

Alexander O.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "From bulk emails to personalized emails"

December 25, 2022

5.0

Gmass is an amazing tool for the price. We use the cheapest plan and it works perfectly for us. We can send emails to our +5000 contacts for $20. With Activecampaign this cost $99

Pros

Gmass allows us to send personalized emails to our +5000 contacts email list.

Cons

There are so many powerful features on Gmass that free training could help people to find out all the features.

Review Source

RV

Reecha V.  
BDM  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "EMail Marketing campaign "

June 27, 2023

4.0

so far it is good as I am receiving reply, support team is also active to solve queries but I am still learning

Pros

1) User friendly2) customizable 3) detailed reporting 4) reports for scheduling , sending ,opened , clicked emails etc

Cons

1) Complex for beginners 2 )limitation for sending emails

Review Source

ND

Neal D.  
CEO  
Entertainment  
Used the software for: 1-2 years

### "Great for the basics and fast to learn"

January 20, 2022

5.0

Pros

Its direct integration natively within the Gmail UI makes it super smooth. It's very easy to send auto followups, link to preexisting google sheets and track responses and link clicks.

Cons

It's not flashy or pretty like some email systems, and it does spam your secondary inbox with notifications of red receipts and clicks. But that only gets in the way when I go searching my history for a specific email address.

Review Source

JB

Jordi B.  
SEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the easiest tools in the market"

April 22, 2023

5.0

Very useful tool to automate your outreach strategy and specially for follow ups. Support team is also very quickly and everything is explain in detail so you don't need too much time to set up your first campaigns.

Pros

It's very easy to set up and very intuitive. You have all the tutorials to see how it works. Especially the follow-up feature is working so well.

Cons

Could get expensive if you want to add the tool for more than 3 - 4 emails

Review Source

Nathaniel C.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Gotta love Gmass"

February 17, 2020

5.0

I'm able to automate my client contact and correspondence

Pros

The accessibility and affordability are unreal

Cons

Not being able to send follow up emails as separate emails rather than replies

Alternatives considered

[Yesware](https://www.capterra.com/p/136698/Yesware/)

Reason for choosing GMass

Gmass' accessibility is unmatched

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

The difference in value and affordability

Review Source

dL

dennis L.  
COO  
Marketing and Advertising  
Used the software for: 1-2 years

### "If you want scalable direct outreach, here you go. DO NOT BECOME A SPAM LORD."

January 3, 2023

5.0

Pros

Easy, Fast, Deliverable, Customizable. You can deliver a campaign to who you want, how you want.

Cons

It's excellent. You just need to create a filter for the warm-up

Review Source

BB

Brian B.  
Owner  
Construction  
Used the software for: 6-12 months

### "A simple easy to use tool"

August 16, 2023

5.0

Pros

The simplicity of importing lists and sending out a campaign

Cons

They need some easy to use/find templates

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

List imports were difficult with Mailchimp

Review Source

CP

Chris P.  
Agent  
Entertainment  
Used the software for: Less than 6 months

### "Easy and Effective "

April 22, 2024

5.0

Pros

Easy to use, effective tool, that's great for personalizing mass emails.

Cons

The cost is a bit higher than I'd like it to be.

Review Source

VR

Verified Reviewer  
Digital Regional Organizer  
Political Organization  
Used the software for: 2+ years

### "Love it!"

August 16, 2022

5.0

Love this product.

Pros

A must have for any digital strategists. Sending our group emails are super easy.

Cons

That you have to pay for the follow up features.

Reason for choosing GMass

The price is perfect 🥰!

Review Source

CM

Cory M.  
Owner  
Graphic Design  
Used the software for: 1-2 years

### "Probably the best EVER!"

October 15, 2021

5.0

I can send an email to thousands of people on a whim. I can't really do that with other platforms. it has to be planned, designed, etc. I write like I regularly write and send it to one of my lists.

Pros

Gmass is so easy to use and collect metrics for. I think from deployment, payment, and launching your first mass email to a pre-made list could be under 5 minutes. It's so fast and easy.

Cons

Honestly, if it had more features, it might Be nicer, but it also might weigh it down a bit. The best thing about this is the simplicity, and adding more features would need to be deployed tactfully.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Simplicity of use, expense. I don't even understand some of the wording used on the other platforms. Where's my "LIST" and how do I send them a message? That's all I want.

Review Source

VR

Verified Reviewer  
会社員  
Information Technology and Services  
Used the software for: 2+ years

### "かなり便利なGmailの拡張機能"

February 14, 2023

5.0

Pros

受信者には個別で送付されたような内容で一斉送信できる。一度に多くのクライアントとメールのやり取りをする際に便利。また、トラッキングにも対応しており、クリック数やオープン数を確認することができる。営業的にも返答率の算出にかなり役立つ機能が無料で使えるので助かっている。

Cons

クリック数やオープン数が正確な数値なのか確認しづらい。また、メールの個別フォルダではなく、視覚化して管理できればなおいいかと思う。ＣＳＶへのエクスポートでもいいので対応してもらえればありがたい。

Review Source

Jason F.  
Broker / Owner  
Real Estate  
Used the software for: 2+ years

### "The one software I would never want to be without"

June 16, 2018

5.0

Pros

Ease of use! This software is super easy to set up and begin using for anyone of any tech experience level. I love that it connects with Google Sheets so seamlessly

Cons

The only thing bad about the product, at least for me, is that everyone is finding out about it ;-) It was once my little secret - haha!

Review Source

CC

Callan C.  
Account Manager - Dallas  
Sporting Goods  
Used the software for: Less than 6 months

### "Easy to Use & Great Management Tool"

May 15, 2024

5.0

Pros

Easy to use with easy to follow direction. Great tool for managing clients and sending mass emails that seem individualized.

Cons

Nothing to write yet. Love using it as of now.

Review Source

Ina M.  
social network manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "one of the easiest and best email sending extension "

November 11, 2022

5.0

Overall experience is that gmass is so easy to set up and use. You just need to create a email list in google sheet and connect it and with just one click you can send mass emails.

Pros

Gmass is so easy to use and it is very helpful for email marketing and tracking. Also I like the most that gmass has ability to reach out to alot of people with just few clicks and ability to track who opens or clicks and alot of more analytics and reports.

Cons

price :) price could be lower especially for team deal ;)

Review Source

Janine S.  
CEO & Founder  
Legal Services  
Used the software for: 2+ years

### "Marketing emails straight to the inbox!"

December 31, 2018

5.0

Pros

I've been using Gmass since it started about 3 years ago and I can confidently say that it has grown my business tenfold! Our company was just getting started on marketing emails when we came across this new Gmail plugin Gmass. It was a bit overwhelming at first to figure out because there are so many features but there is no simple dashboard to learn. You have to read through blog posts and take notes but once you get the hang of it, it's well worth the time! And whenever I've had trouble with a campaign, the customer support has been right on top of it. Thanks to the executive!

Cons

I'd love to see a dashboard with a simple UI.

Review Source

VR

Verified Reviewer  
Consultanat  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Take the time to learn it"

June 6, 2023

4.0

I'm happy now that I understand it.

Pros

The learning curve is made so much easier by their blog. If you have issues just go to the blog. It all comes together when you understand how its built and all of the protections that are added for your own sake.

Cons

I didn't expect to spend as much time learning it.

Review Source

AH

Alex H.  
business development manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "I love GMASS - It's made me over 20,000 pounds"

February 3, 2023

5.0

Very easy to use and I would recommend to anyone.

Pros

the automation features are so useful and the follow up features and incredibly powerful.

Cons

nothing, I haven't had any issues with it.

Alternatives considered

[Mailshake](https://www.capterra.com/p/164705/Mailshake/)

Reason for choosing GMass

Pricing and ease of use

Review Source

SB

Stephanie B.  
Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "great add-on that makes sending emails a breeze"

December 31, 2023

5.0

Pros

super easy to use, which makes one less tasks difficult

Cons

so far no cons, used it for years and it has been straight forward

Review Source

DS

David S.  
Publisher  
Publishing  
Used the software for: 2+ years

### "Gmass"

September 20, 2021

5.0

Pros

I cannot even begin to explain how much I love this software. I need to send out personalized emails for marketing all the time and Gmass is the best way to do this. I love the ease of use for Gmass.

Cons

Easy to use. I love how easy it is to use Gmass.

Review Source

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