# Page 14 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of GMass

## Showing most helpful reviews

Showing 326-350 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sridhar B.  
Business Development Manager  
Computer Software  
Used the software for: 2+ years

### "Awesome Application for mass mailing"

January 11, 2023

5.0

Pros

GMass allows you to send huge data, detailed dashboard, likes, dislikes, open ration and so on.

Cons

Dont have a quick response in customer support. They only have an email support

Review Source

JL

Jak L.  
Marketing Director  
Information Services  
Used the software for: 2+ years

### "Amazing"

January 4, 2023

5.0

Pros

Super nice it fully integrates into GMail

Cons

The UI can be a bit complicated to learn at first but it gets much easier

Review Source

Asif A.  
CTO  
Information Services  
Used the software for: Less than 6 months

### " thanks to you GMASS"

September 11, 2021

5.0

6 months

Pros

Concerning a business, GMASS is inconceivably useful with regards to mass reaching leads. We save a great deal of time particularly. What I truly love about GMASS is the reports and auto subsequent meet-ups. In some cases our business gets a bit occupied, and those elements gives us the simplicity of brain that we're not passing up any reactions that should be seen. The client service is incredibly simple to reach too; I've never objected to this since they're now exceptionally useful. I would prescribe this to each business since I track down this important for deals. Much thanks to you GMASS!!!

Cons

no easy to use and simple in customization

Review Source

VR

Verified Reviewer  
Agent  
Real Estate  
Used the software for: Less than 6 months

### "Gmass worked well with Gmail. "

January 3, 2024

5.0

Pros

just did a bulk send of 1,200 contacts. All emails were sent very quickly, individually as well. I really like the additional analytics Gmass provides where I can see who opened my emails, blocked me, clicked on any and what links, etc. Also it has a cool feature where you can follow up with that original list and it provides options to either follow up with everyone, those who opened, those who responded, etc. Very glad I found this solution to bulk email, worth every penny.

Cons

N/A

Review Source

LB

Lisa B.  
Supervising Agent  
Insurance  
Used the software for: 6-12 months

### "Huge time saver!"

September 10, 2022

5.0

Finding GMASS was a game changer for my business. I can't even count the hours it save me. It's so easy and so professional and I love that I can track the opens and clicks.

Pros

I just love how easy it is to use. I love the time that this saves me. I can send hundred of email out to reach people immediately, where as it would take days with my 50 email daily limit otherwise

Cons

There is absolutely nothing that I don't like about this add-on. I believe everyone should be using it.

Review Source

MD

Manisha D.  
MArketing Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "An amazing Tool"

August 19, 2023

5.0

Amazing

Pros

Automation and reliability, ability to schedule follow-ups, and also email validation. The other best part is the ability to send campaigns right from Gmail and also the ability to transfer my subscription to any other Gmail or Gsuite account.

Cons

One would be a slightly high price as compared to other alternatives, also that the service of Email auto warmup is unavailable for now. Rest feels great to me.

Review Source

JB

Jeremiah B.  
loan officer  
Accounting  
Used the software for: 1-2 years

### "Get Gmass change your life"

October 19, 2023

5.0

Pros

everything is perfect from scheduling, trigger responses the list doesn't end

Cons

none that we have found yet so far everything has been perfect

Review Source

Sehaj S.  
Founder  
Translation and Localization  
Used the software for: 1-2 years

### "By far the best tool for entrepreneurs"

November 13, 2021

5.0

Pros

Ease of use and the functionality of the software

Cons

Limitations in personalization of templates.

Review Source

EO

Estefano O.  
Architect  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very practical and timesaving tool!"

October 8, 2021

5.0

Eventhough, I love this tool cause allows really personalized emails if you make an effort on the quality of your recipient list, and automate the tests A/B is really great. Hope you keep improving it!!!

Pros

It saves a lot of time. When I intalled the extension the first time I thought it would be a difficult tool, but just reading a couple of their blog posts I was quickly hooked. It's simple and works with gmail, so it's great to not have to link domains etc with another "new platform" in order to have corportate email. Also the functions are so usefull.

Cons

Just a couple of issues I had: 1. the warm-up tool is sending me a lot of messages per day, and despite is supposed to dissapear after some minutes, they aren't, so I have to do it manual. 2. I don't know why but in the free plan I couldn't send any email, when I tried to send my first campaign of 20 recipients in 1 day (when limit is 50 per 24h), the app didn't allow me, I had to choose a paid plan, so I did cause I wanted to try it. And 3. Using the paid plan is great, but the statistics of the campaigns are not accurate, I received some bounce emails from the campaign and it is not appearing on the board.

Review Source

Brent R.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Customer Review "

August 27, 2022

5.0

Pros

G-Mass is a great tool, I use the free vision for a few months and the experience was a good one. I was able to track my email clicks and open rate and other great tracking tools any email marketer will need to run there day to day email business.

Cons

Any con to this product will be is. It's strictly email marketing and no other online services link Getresponse has to help with online marketing

Review Source

DD

Dorothy D.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "GMass is great for marketing! "

July 12, 2022

5.0

Amazing, it is cheap and provides all the tools needed to have a successful outreach.

Pros

Best extension I've used for cold emailing. Love the spam solver, helped me work out the best way to get a high email deliverability rate.

Cons

Can't think of anything that I dislike!

Review Source

Zachary S.  
CEO  
  
Used the software for: 1-2 years

### "Gmass is amazing, it allows me to save so much time sending out email to lists of candidates."

May 31, 2018

5.0

Automating my emails to the point where I actually freed up a good chunk of my time.

Pros

I can automate my emails with ease, it allows me to save so much time sending out emails to lists of candidates and basically automate the entire process.

Cons

The UX takes a lot of getting used to and there is a learning curve. Other than that I really have no gripes with the software.

Review Source

DD

Derek D.  
COO  
Financial Services  
Used the software for: 6-12 months

### "The best in email marketing"

May 29, 2020

4.0

I've worked in several Bay Area and New York startups from $0 to $2 billion also started and sold a marketing firm, thus I have used several email products this is the easiest and best in terms of simplicity, support, and execution. I can't recommend it highly enough.

Pros

It is so easy to use the importing list, sending customized messages at scale. Also, like the new feature where you can even customize attachments at scale.

Cons

Can't think of any. I really like that I can use it inside Gsuite

Alternatives considered

[Ortto](https://www.capterra.com/p/131879/Autopilot/)

Reason for choosing GMass

It is so simple that it' inside your Gmail.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It is too hard to use

Review Source

VR

Verified Reviewer  
IT Engineer  
Information Services  
Used the software for: Less than 6 months

### "Best bulk email campaign"

September 22, 2021

5.0

GMass has been a great tool very easy to use. I love how this tool so easily integrates with gmail and works so smoothly

Pros

I love how this tool so easily integrates with gmail and works so smoothly

Cons

Followup is a separate paid service which makes it an additional payment

Alternatives considered

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)

Reason for choosing GMass

GMass has been a great tool very easy to use. I love how this tool so easily integrates with gmail and works so smoothly

Review Source

GL

Grant L.  
Program Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "The Best Product For Any Event Specialist or Program Manager"

August 26, 2022

5.0

Powerful and impacting. Makes my life 100% easier.

Pros

I love it is easy to integrate and learn, scheduling emails which includes automating follow-ups and doing A/B testing and to receive automated reports and data to analyze with my team members.

Cons

I would love to see how GMASs can have templates for donor, partnership or even promotion asks. However, this relates to my work as a Program Manager.

Review Source

SL

Sapph L.  
Email strategist  
  
Used the software for: 2+ years

### "Easy way to send personalized emails to lists of prospects or contacts"

June 13, 2018

5.0

Pros

It lets you send personalized emails (mail merged from contact lists in Google Sheets) via Gmail, up to 2000 contacts/day for trusted G Suite users. Gmail has much higher deliverability than email marketing platforms, which translates into higher open rates. A lesser known useful feature of Gmass: you can also set up and send a drip nurturing email sequence to prospects and automatically stop it for any prospect based on their behavior (opened a link, replied to the email, etc.). This essentially works the same way as more expensive outreach automation tools, only there is a deeper learning curve with Gmass because you have to set up everything via its interface directly inside Gmail.

Cons

It would be helpful to have the most up-to-date email open, click, unsubscribe and bounce metrics integrated with the Google Sheets of contacts the email was sent to. Instead of receiving email updates with these metrics.

Review Source

LL

Lauren L.  
Owner/ Email Outreach  
Financial Services  
Used the software for: 6-12 months

### "Gmass is Powerful"

March 19, 2023

5.0

I need to be able to talk to hundreds of decision-makers every day. Gmass makes that possible.

Pros

I love the automation features and the ability to scale outreach fast. I love that this tool has helped make my business so much better.

Cons

I wish Gmass still had an email warmup feature.

Review Source

SS

Shyam S.  
Sales Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Gmass Review"

November 23, 2022

5.0

Pros

Gmass is a Lifesaver tool for sending bulk Campaigns without worrying about follow-ups and tracking. It is very easy to use, also It's flexible for scheduling campaigns. You can also view your detailed email track reports.

Cons

It's not user-friendly. It will be better if you change the UI/UX in future.

Review Source

Alexander S.  
Local Consultant  
  
Used the software for: 1-2 years

### "I've had the best experience with gmass personally. Easy to use, plenty of functions, great"

June 13, 2018

5.0

I got the benefit of extremely helping with my email marketing thus leading me to be in contact with thousands of local businesses

Pros

The fact that I can use it with my gmail account so the deliverability rates are extremely high and reliable.

Cons

I honestly don't have any complaints. They even updated it so you can't accidently send out bulk emails to separate accounts

Review Source

JE

Jeremy E.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The best mass mailer"

October 11, 2022

5.0

Pros

Easy, effective, high-deliverability email service

Cons

Payment and email address association is flimsy

Review Source

MR

Myles R.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great piece of software"

October 9, 2023

5.0

It has allowed me to focus on the day to day job as a recruiter and not having to spend hours manually emailing prospective clients and candidates is very helpful

Pros

It frees up a large chunk of my time thanks to the automation features and allows me to focus on my main job

Cons

Genuinely cannot fault it currently having used it for a month now

Review Source

TG

Tony G.  
OM  
Building Materials  
Used the software for: Less than 6 months

### "GMass is an amazing Gmail add-in "

February 3, 2023

5.0

Fantastic

Pros

GMass is an amazing Gmail add-in that has completely transformed the way I manage my email. It's user-friendly and has made my email campaigns so much more efficient and effective. With GMass, I can easily create professional mass emails and track their performance with real-time analytics. The scheduling feature is a game-changer and allows me to reach my audience at the right time, every time. Overall, I highly recommend GMass to anyone looking to streamline their email marketing efforts.

Cons

Not Signing up sooner the interface with Gmail is amazing

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Interface with Google Gmail

Review Source

JD

Jay D.  
Development Director  
Fund-Raising  
Used the software for: 2+ years

### "I use Gmass for my non-profit fundraising campaigns"

April 24, 2022

5.0

The auto follow-up feature almost guarantees that recipients will see my email.

Pros

I fundraise professionally for a non-profit and I use GMass whenever we have a big fundraising campaign. GMass helps my emails land in their primary inbox where I know they will see it, and it allows me to send thousands of emails without causing Gmail to flag my account, disable it, or mark my emails as spam. It can customize every email with details like first name, last name, or custom fields, it can track clicks and opens, and it can send auto-followups, which make a huge difference. I highly recommend this tool over other mailing services!

Cons

Gmass's user experience could be a bit more joyful. It's very bare-bones.

Reason for choosing GMass

I chose Gmass because Gmass helps me land in the recipent's primary inbox.

Review Source

mP

momir P.  
head of marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "10/10"

September 26, 2023

5.0

Pros

Ease of use, all-in-one solution, a lot of tools for email checking.

Cons

That its an extension, so the UI is very limited, idk if that can be improved, but that's the only thing.

Review Source

CE

Can E.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love it!"

October 10, 2023

5.0

great!

Pros

Excellent Tool. Even better blog. High quality posts that have helped me set up things like A/B-Testing and Tracking Domains... Love it!

Cons

Gmail can be slow at times, but that is eaaasily made up with the time saved

Review Source

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