# Page 15 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of GMass

## Showing most helpful reviews

Showing 351-375 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ena A.  
Sales Manager  
Import and Export  
Used the software for: 6-12 months

### "GMass is great!!"

October 29, 2021

5.0

Fantastic! I discovered GMass not too long ago, and now I'm not going to stop using it.

Pros

It's great! It offers many functions, such as seeing how many people opened our mail, if they click the links contained there, who really reads the messages, it's great, in a certain aspect it shows you who is interested and who isn't.

Cons

It could be cheaper, although the price is still good.

Review Source

AS

Apurva S.  
Organizing committee  
Events Services  
Used the software for: 2+ years

### "Best Software for email marketing"

October 23, 2021

4.0

Pros

Ease of use, it is super easy to use, as easy as using Gmail

Cons

The Gmail sending limit that the same as the Gmass sending limit

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

VR

Verified Reviewer  
Band Manager  
Music  
Used the software for: 6-12 months

### "Great Customer Service Team"

September 7, 2021

5.0

Pros

I love how easy the extension is to use and how the software walks you through the steps in a very step-by-step understandable way.

Cons

It's not as "pretty" and clutters my mailbox a but with all the folders I can't hide, and it's difficult to completely uninstall from my inbox.

Review Source

Dmitriy R.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "GMass review - perfect instrument for outreach"

February 19, 2021

5.0

So far, I'm happy with it! Thank you, GMass!

Pros

As a digital marketer and agency owner, for me it's critical to reach out to as many potential clients as possible every single day. Moreover, it's really important to use the follow-up sequence to ensure the outreach process goes as it should. Using GMass became an absolute must for me when I discovered this magnificent and powerful tool. The function of retrieving the prospect's name just from the email address was crucial for me to choose this exact instrument for outreach. The amount of time saved using GMass is really incredible - for me personally, it's up to 2-3 hours per working day!

Cons

Yes, it was a bit tricky to get used to the tool for the first time, but when I discovered that they built it tailored to my needs, I just started using it on an everyday basis.

Review Source

VR

Verified Reviewer  
BDR Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool!!!"

May 24, 2022

5.0

Pros

We needed a tool that would allow our team to reach out to a high volume of prospects and sure enough GMass did not disappoint. It is very easy to use, works natively on Gmail, amazing auto-follow up feature!!! We are planning to get a team subscription very soon. Great solution overall :)

Cons

The drafts do not automatically delete, so it could get confusing. I wish it could be fixed.

Review Source

LS

Loretta S.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "GMASS is TOPS!"

March 11, 2019

5.0

GMass allows me to reach over 1300 people with the same message in about 2 minutes. It provides me with a written record of all my transactions, beautifully detailed reports and is so easy to connect to and set up. The cost is also very reasonable and fits into my limited budget.

Pros

My favorite feature is the reports. I can easily see what I sent and when; who's opening and reading my messages; how many of my addresses need to be updated, and any automated responses. I'd have to say ease of use is equally of value to me. SO Easy!

Cons

I love everything about GMASS - don't know how you could improve it!

Review Source

VR

Verified Reviewer  
Managing Partner  
  
Used the software for: 2+ years

### "Effortless, targeted leads by the masses"

June 12, 2018

5.0

Pros

I love being able to enter my lead criteria (e.g.: marketing VPs, NYC area, pharma industry, 10-50 employees, etc.) and then rest assured knowing those are the leads I'm getting. Gmass allows you to enter each of them into customized drip campaigns with full control.

Cons

The only downside is the number of leads you can capture per day, but this is a LinkedIn API issue, not a Gmass issue. On average I've been able to extract about 600-800 leads per 24 hours. I guess I shouldn't be complaining.

Review Source

Can Baran Ü.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Great marketing tool "

April 4, 2019

5.0

It saves me a lot of time and effort, plus lifts the risk of forgetting to re-establish contact with people on my bucket list. Very good value for the money. Highly recommended

Pros

This is a great service with intuitive leads and very easy and pleasant user interface. The extension generates automatic reports on who opened the mail, downloaded attachments, etc. and how many also didn't open together with clues such as full inbox, etc. I loved the follow-up option because it saves me a lot of time to and effort to check back on my target audience, fully customizable follow-up strategy with date setting and possible different texts, too. Planning to continue using GMass, because it's very easy to use and offers great marketing value, coming with the convenience of GMail.

Cons

Nothing in particular that I don't like. Simply beautiful.

Review Source

VR

Verified Reviewer  
Business Development Manager  
  
Used the software for: 1-2 years

### "Super simple extension with useful tools for mass emailing. "

June 12, 2018

3.0

I've used to outreach to potential customers.

Pros

It lives in Gmail which makes it very convenient to use at the time you need it. Also, I love the basic features included in the software such as reporting, auto follow-up for no replies. I'm most impressed by the simplicity of the software. It's got exactly what you need it without the bells and whistles. The integration with Google Drive's spreadsheet is also seamless and I haven't seen it in other similar products.

Cons

I didn't like the automatic Gmass signature in the email at the time. I've started using different mass mailing software so I'm not sure if that's still present.

Review Source

PD

Paul D.  
Chief Revenue Officer  
Computer Software  
Used the software for: Less than 6 months

### "Life Saver"

July 14, 2022

4.0

Just completed my first GMass email campaign. My Head of Marketing is swamped, and I needed the campaign to go out within the hour. Mail merge and email campaigns are second nature to many people... Not me. I'm technically challenged, but GMass was super simple. I found the chrome add-on, downloaded it, followed the instructions, and my first ever email campaign was done in under an hour. The instructions and YouTube videos made the experience frictionless. I love the tool and looking forward to telling my Head of Marketing that I flew solo using my own tool - GMass.

Pros

Easy install, setup, and use. All was done and my first campaign was completed in less than an hour. I'm a technically-challenged executive. The fact that I could do it on my own is credit to GMass' CX/UX focus.

Cons

I've only used the tool once, and it has paid for itself already. Sorry, but I haven't used it enough to have any cons yet.

Review Source

Stanley C.  
Business Developer  
Food & Beverages  
Used the software for: Less than 6 months

### "It save a lot of time and resources"

May 9, 2020

5.0

I have been using about a week now and I say I was skeptical at first but I would say in saving me a lot of time and resources. I'm into Sales and I have a quota per day on the fishing emails, by the way, so having this tool saves a lot of time which I can do something more. Thank you for this honestly. The subscription was all worth it.

Pros

Sending the mails in schedules and tracking the email if it's open by the recipient. It gives you insight if the recipient has an interest or just ignore it.

Cons

I think the only cons will be is when it imports addresses in google sheets and the cells have multiple addresses separate with a comma, it will still import it as is and will be in a red mark, you have click one by one and there's a possibility you'll click the "x" and the recipient will be deleted. Appreciate if it will be automatically detected and separate that.

Review Source

Andrea A.  
Graphic designer  
Design  
Used the software for: Less than 6 months

### "Amazing tool for freelancers and companies"

September 8, 2021

5.0

I like this service because everything is automatic and the only I have to do is reply to the important emails received.

Pros

I like when I don't have to be in the email all day just to send a thousand of emails looking at prospects

Cons

When your emails go to the spam folder and you don't know why the email sent to you is not arriving in the right folder where the received emails are.

Review Source

BD

Brittany D.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "Easy to Setup, Easy to Use, Overall great product! "

January 15, 2024

4.0

Pros

As an operations specialist, I highly value efficiency. I currently use 17Hats as my CRM, Scheduler, Proposals, Contracts, Invoices, Payments and direct emailing. However 17Hats does not have email marketing which is a bummer when running email campaigns to find new leads and clients. I came across Gmass and LOVED the ideas because my Gmail is already connected into 17Hats so now MASS Emails will still show up in my CRM under the contact. I just started using Gmass but the ease of setup, ease of use and amazing reports has made it well worth the monthly investment! Definitely try it out if you are a gmail user and need email marketing.

Cons

I don't like that it does not connect in with my CRM directly.

Review Source

vH

vijay H.  
OWNER  
Arts and Crafts  
Used the software for: Less than 6 months

### "Friendly Software"

March 6, 2022

5.0

Before Some time I was finding a source who can help me for group mailing but I didn't find anything, Then I found a great sources and services from GMASS. I used it and believe me it's having Unbelievable Services giving to their users for group Mailing. Many features here are out of my mind like GMASS Analysis, Tracking, Spam filter and many more amazing Features and it's so User Friendly.

Pros

Many features here are out of my mind like GMASS Analysis, Tracking, Spam filter and many more amazing Features and it's so User Friendly.

Cons

Before Some time I was finding a source who can help me for group mailing but I didn't find anything, Then I found a great sources and services from GMASS. I used it and believe me it's having Unbelievable Services giving to their users for group Mailing.

Review Source

EB

Eli B.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Great tool for Google Environment"

August 19, 2022

5.0

Pros

I like how I can save my past emails as template automatically, cuts down on duplicate campaign time

Cons

I don't like how the reports button in gmail is difficult to filter when you send a high volume of campaigns

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

Less connections, synced directly with google workspace

Review Source

matthew W.  
Credit Repair  
Financial Services  
Used the software for: Less than 6 months

### "I went from not getting clients for weeks to getting clients everyday"

March 27, 2023

5.0

Pros

The fact that they help with automated email templates

Cons

Not anything i dont like about the application just yet. Hoping to keep it that way lol

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Gmass makes mass mail simple"

April 26, 2023

5.0

Pros

I like the google sheets integration the most, this allows me to send mail to all my contacts on one google sheets.

Cons

I haven't found any features that I dislike about the tool yet

Review Source

Chase D.  
Angel Investor  
  
Used the software for: 1-2 years

### "Huge fan of GMASS"

June 15, 2018

5.0

Pros

I love the ease of use, the fact that it's integrated into gmail, and that it helps automate work I used to have to do manually.

Cons

I wish it had a feature to autoscale the number of sends each day, whereas today I have to manually go in and edit the number.

Review Source

Thomas J B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Software For Cold Email Outreach!!"

February 22, 2021

5.0

Pros

Just started using this tool and i am absolutely blown away! For the last 2 weeks I've been trying to find a decent software to send cold email out with and have come up with no luck until i found this software in a forum! The amount of features this software has is crazy and i couldn't be happier with my purchase!

Cons

at the moment I honestly have nothing bad to say about the product... it has met all my standards and plus some for the amount of money i paid

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[SendX](https://www.capterra.com/p/158112/SendX/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Other softwares were way to expensive and didn't give me enough of the features i wanted

Review Source

GD

Ghizlan D.  
affiliate marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Gmass review"

December 4, 2022

5.0

Pros

It's completely scalable. You can send campaigns to as many contacts as you want

Cons

GMass does not come with email templates as part of its service

Review Source

CS

Carly S.  
VP of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GMass is a great tool for mass email communications! "

February 7, 2023

4.0

Great!

Pros

GMass is a great tool for sending mass email communications. I have used GMass multiple times to send mass emails on behalf of a non-profit organization. It is very easy to send a mass email communication using a google sheet. GMass notifies you of emails that bounced back. Also, I enjoy using the analytic tools, the analytics include bounced emails, opened, unopened, replies, timestamps, etc.

Cons

Training materials could be simplified and the platform could be a little more intuitive.

Review Source

aV

amit V.  
digital marketer  
Automotive  
Used the software for: 2+ years

### "Using gmass from last 2 years with out any issues"

July 3, 2020

5.0

Over all it is great experience and it reduced my efforts of sending emails alot.

Pros

I have been using gmass with out any issues from last 2 years.Its seemless integration and user friendly experience made Gmass as my secret weapon for mass emailing for my every day campaigns.Its personalization is a breather for any marketer.

Cons

Opens tracking in the side folders is a awesome feature which gmass have unfortunately removing this created issue for me as i am unable to do real time tracking of the same

Review Source

AJ

Aniket J.  
Sales Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Gmass - Must have tool for Email marketing "

July 25, 2022

4.0

Pros

The email auto follow ups and sequencing plus personalizing emails

Cons

There are no email template designs. It takes time to design and upload HTML code

Review Source

EM

Elias M.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### "100% recommend"

May 8, 2023

5.0

Pros

Would recommend for mass emailing, easy to use and pretty surprised by the few numbers of spam !

Cons

Lots of quality but maybe a better UI, feels a bit old and not really attractive

Review Source

Airi K.  
Marketer  
Internet  
Used the software for: Less than 6 months

### "Great tool to email automation"

March 1, 2022

5.0

Pros

I've tried many similiar tools so far but Gmass is definitely my favourite! It saves me so much time and helps me get lots of work done with just a few clicks and very single setup. I would highly recommend it to anyone who need to send some cold emails on daily.

Cons

I only regret I didn't find this tool earlier

Review Source

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