# Page 16 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of GMass

## Showing most helpful reviews

Showing 376-400 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jackie S.  
Virtual Assistant / Owner  
Consumer Services  
Used the software for: Less than 6 months

### "great addition to my tech stack"

September 29, 2022

5.0

Pros

The software is easy to use and very detailed. The reporting is amazing and overall it is a great addition to my team.

Cons

Haven't found anything that I dislike at this time.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

landed in the spam folder too often

Review Source

JG

John G.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love GMass"

October 6, 2023

5.0

So far it is great!

Pros

I love how easy it is to connect a contact list using Google Docs.

Cons

Gmail has spam prevention meausres and slows down your sending when you have a list of thousands.

Review Source

AS

Akshar S.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Great Tool for gmail"

December 10, 2022

5.0

Pros

The scheduling, automation, and mail merge with google sheets.

Cons

not much to dislike in this software. It Does what it says it does

Review Source

MD

Max D.  
President  
Real Estate  
Used the software for: 2+ years

### "<3 Gmass!"

March 9, 2020

4.0

<3 Gmass. It's not as easy or as intuitive of the other name-brand email marketing providers, but for the price, flexibility, and no-nonsense, do as I tell it to email marketing power, I really appreciate it. I love how customizable it is, how powerful it is as getting emails to customers' inboxes, and each year it gets better and better. New features are constantly being rolled out, and it gets easier and easier to use. It's definitely an important tool in our email marketing arsenal.

Pros

Good deliverability, relatively quick to send out emails, powerful features for a low price.

Cons

A little confusing/involved to setup, not as intuitive or easy as other email marketing providers, requires a lot of "back end" setting up to send.

Switched from

[Elastic Email](https://www.capterra.com/p/148326/Elastic-Email/)

Emails not getting sent

Review Source

DA

Dilshad A.  
Business Development Manager  
Human Resources  
Used the software for: Less than 6 months

### "I use for Gmass for Email marketing and analysis"

July 13, 2022

5.0

Pros

All the features in the software are extremely useful. Starting from mass emails to auto email warmups. You can import the email list from the google sheet and set up auto emails on scheduled days and even select the receipent on whom to send. Like someone who replied to your previous email won't be getting any further mails.

Cons

Campaign analytics could improve. Since all the campaigns cannot be exported at the same time to an excel sheet which would be very helpful.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

Flexibility

Review Source

VR

Verified Reviewer  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for cold email campaigns "

September 8, 2022

5.0

It was okay using Gmass for my purposes.

Pros

I loved the email warming feature the most. You can easily improve your deliverability with the platform and for free.

Cons

I didn't like the integration with my email account that it needed to work.

Review Source

NT

Nitin T.  
Marketing  
Entertainment  
Used the software for: 6-12 months

### "Great Product Overall"

August 17, 2021

5.0

Fantastic!! Had been using individually and just subscribed for my company and my team.. easy to monitor campaign performance per resource.. Overall this has helped us a great deal in refining our emailing approach, understanding what works, AB Test campaigns and so much more.. Highly recommended

Pros

Been using it for last 6-8 months now and this is a must have tool for me and my team. It's loaded with features, all that you can ask for in an email sending/marketing tool. This is more than that!! Great work!

Cons

Nothing so far! Have been using it for 6-8 months and still exploring features!! It's so loaded with features!

Review Source

Zaine T.  
Youtuber  
Internet  
Used the software for: 6-12 months

### "How GMass Changed My Email Marketing"

February 18, 2021

5.0

Pros

It is super easy and connected to my google sheet which I do not need to download and import every single time when I need to edit, everything is based online

Cons

For this pricing, the interface wise is very compatible with Gmail and google products, but the GUI isn't as amazing as other platforms that serve the same purposes.

Reason for choosing GMass

Their reputation and reviews

Review Source

RA

Richard A.  
Business owner  
Education Management  
Used the software for: Less than 6 months

### "GMass has changed the game for me!"

April 1, 2019

5.0

It allows me to personalise bulk email campaigns and get about a 60% open rate. Because it is personal (assuming the text is great) I'm finding that people are replying with interest. Importantly it make sense to me!!

Pros

It allows me to stay within Google (Sheets and email). It’s really easy to set up and use. I can send personalised emails specific to each type of contact. GMass sends me reports of number of emails open, links clicked, etc. My open rate is around 60% which is insane! GMass effortlessly handles email bounces and unsubscribes. But here’s the kicker … it allows me to set up auto-followups! This means that a few days after I send an email, if the recipient has not opened it they receive a polite reminder email (which pushes their unopened email to the top of their inbox). Then, a few days later, if they still haven’t opened it they receive another polite reminder. What is super-impressive is that I’m receiving considered email replies from contacts as a result of the auto-reminder emails - even though I do not ask for a reply! (I have never received replies like this from bulk emails before) Importantly, the replies are to an individual (not bulk) email, which make managing the replies super easy. (Auto response emails can also be triggered by non-clicks and non-replies - which I have not had a reason to use yet but will soon.) And their support os 5-star!

Cons

I have nothing negative to write about GMass. Thus far it has ticked all the boxes for me.

Review Source

CF

Cesar F.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great product"

April 26, 2023

5.0

It has been a great experience

Pros

How easy it is to use and understand its features.

Cons

i have not had the chance to use other products.

Reason for choosing GMass

Price and ease

Review Source

JY

John Y.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "CEO of Digital Synergy"

October 8, 2023

5.0

So far so good.

Pros

Ease of use and features. Sending mass email out to large groups.

Cons

have not found anything yet but will continue to use the app. is there a way to setup campaigns so i can track later?

Reason for choosing GMass

ease of use since i use gmail

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Ease of use

Review Source

Sergey S.  
Regional Sales Representive  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "For regional Sales Reps"

May 23, 2019

5.0

I really need to accurately track every opening and every click. In my case: At first, I do an email campaign and after email. At second, I do cold calling accurately aimed with the assistance of reports from "gmass". I have about 20 geo regions in Russia on my duty and about 2000 of B2B leads and 500 existing acquired partners summary. Every day I can switch between my regions and focus on 25-100 recipients for my email campaign.

Pros

I like reports built in this app - they just awesome. You can track opens, clicks, and etc. right in your Gmail desktop

Cons

I do need creating and using a template as an addon. Lot's of times we need to use a prepared common template and change some. but it is hard to just forward the previous letter because you have to tidy update every tracked link.

Review Source

DG

Dipency G.  
Real Estate Professional  
Real Estate  
Used the software for: 1-2 years

### "GMass Is Your Best Friend!"

February 19, 2021

5.0

Incredible.

Pros

As a Real Estate Professional, I send out a ton of emails to many clients. I recently ran into an issue where my account got marked as spam after sending out a bulk email to 800 of my clients to let them know about an investment property. After a couple of days of trying to solve the issue, I ran across GMASS! This application is a godsend. With GMASS, I was finally able to send out my bulk emails with no problems. GMASS was also able to resolve my spam account issue. To my surprise, GMASS also allowed me to personalize each email and set up follow-up reminders so the emails don't seem gimmicky or computer-generated. I can't say enough about this app except that I highly recommend this service to anyone in a career field that deals with an egregious amount of emails! It's a simple installation and easy to use. Well worth the investment. It doesn't get any better than GMASS! Go ahead and sign up and see for yourself!

Cons

I have absolutely no complaints about this product or its services.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

The ease of use and integration with Google.

Review Source

Rahel W.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The service I've been needing my entire life..."

February 15, 2019

5.0

I do a lot of prospecting and engaging with my clients via email. This service allows me to do that more seamlessly, saving me time to spend on other aspects of my business.

Pros

The fact that hundreds of emails can be sent at once, all customized is the best part of Gmass. Up until now, I've had to send out either bulk generic emails or if customization was a must, I had to do them one at a time which took hours. But with this, I'm able to do that with a click of a button and move on to other things in my business.

Cons

I'm not a big fan of the fact that opens, bounces and replies are tracked using emails. Especially with the opens, it makes it extremely hard for me to track and make decisions based on open rates.

Review Source

JN

Jeffrey N.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Best Email Marketing Solution"

September 28, 2021

5.0

I've been using GMass for more than 5 years and have had many clients use it for their marketing.

Pros

The perfect alternative is you don't want to be held hostage by the popular autoresponders online. With GMass, I have the freedom to send any message to my list at anytime so I'm in total control.

Cons

It doesn't have all the features you'll find with the popular autoresponders online but the developer is always adding new features.

Review Source

AU

Amaka U.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "great easy email software"

February 8, 2023

5.0

Pros

very easy to get started, so similar to normal gmail so very little learning curve

Cons

i wish it would automatically send emails to people that get added to the googlesheet used as the mailing list

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

easier to use and faster to get started

Review Source

VR

Verified Reviewer  
Civil Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Gmass - Email Add on"

June 22, 2021

5.0

Great.

Pros

It's the best product to send bulk emails.

Cons

Nothing to dislike. Best product of all.

Review Source

EB

Eric B.  
CEO & Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Perfect Tool For Mass Email Marketing"

April 21, 2019

5.0

Sending emails to my clients that are guaranteed to hit the inbox, this has aloud me to increase revenue on my bottom end and have increased my email open rates by 25%. Also with gmass your email marketing campaigns will be completely fast leaving you more time to do other things inside of your business. you can now schedule multiple days of email campaigns that will guarantee to deliver into your clients inbox without any complaints of spam.

Pros

What I like most about gmass is its very user friendly and simple to use but is a very powerful tool,. I've been using this tool to reach out to my clients and it makes sure all my messages get into the inbox and not into the promotional box, spam box. I also like how easy it is to connect seamlessly with other stmp services, and this gives you the ability to send through the gmass platform, and also use the stmp service to send directly through gmass as well. this is one of my favorite features I love about gmass. I came to gmass with a existing stmp and I was able to plug it in with no problem.

Cons

Havent found nothing I don't like but if I come across something I dont, I will keep you informed.

Review Source

AT

Ava T.  
Virtual assistant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly recommended: Gmass"

December 5, 2022

5.0

Gmass is a game changer. Since I still need to send out more emails the next day, I sometimes forget to do follow-ups to accounts that have yet to reply. So its feature of auto-follow-ups makes my work a thousand times easier.

Pros

Before writing this email, I waited for my auto-follow-up emails to be sent first. And we finally found the perfect email platform for our campaign—the thing I loved the most: The auto-follow-up. I was initially scared with this one because it might not identify all replies. But it worked out, and I double-checked the follow-ups, and everything is correct. The second is that it is straightforward to use. And third, the free account warm-up. I did ask their customer support if I could execute my campaign while warming up the account. And they said that they do recommend it to avoid emails going to the spam folder. I highly recommend Gmass!

Cons

The dashboard could use a little organizing. Tho it's pretty straightforward, the team can still upgrade it.

Review Source

SH

Sayble H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "A must have!"

August 1, 2022

5.0

I'm enjoying it and seeing great results with deliverability

Pros

Easy to use, helpful support, lots of helpful articles explaining the features and how to use.

Cons

live support chat for easy problems (for paid plans) would be great, but their support is fine how it is

Review Source

Jose Luis C.  
Editor  
E-Learning  
Used the software for: Less than 6 months

### "Great tool!"

July 12, 2023

5.0

Pros

Gmass is a convenient tool for mass email sending. I like the simplicity and integration with gmail, also allowing you to use SMTP with realtime results.

Cons

Although the interface is good, design wise could be better.

Review Source

Vivek K.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "GMass for staying connected with close group of customers/clients"

January 17, 2022

5.0

Pros

The best part is the ease of use along with the performance. The Open rates and click rates are way too high because of their ability to show up in primary inbox. I believe that this is very powerful for personal branding and community building.

Cons

Ease of use, Analytics, Integration with G-suite etc.

Review Source

PF

Paulo F.  
Manager  
Legal Services  
Used the software for: 6-12 months

### "Simple and work well"

June 23, 2022

5.0

Pros

The process of using the Gmass was easy for me. The sync with Google Sheets and the management of the campaings was a good thing.

Cons

Sometimes it takes some seconds to update the information, but it's more MY problem rs.

Review Source

Sergio Sebastian L.  
account manager  
Food & Beverages  
Used the software for: 6-12 months

### "Best extension ever"

April 16, 2020

5.0

its make a task tahtusually take 2 hrs en less than 5 min.

Pros

I Really love this app, its help to send corporate mails in big group. I usually use this app to rescue info from excel and make personal mails to each custumer in less than 2 min. 5 star extension

Cons

nothing, is really easy to use and user friendly

Review Source

SG

Stephen G.  
Founder  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Easy and Simple to Use"

October 4, 2023

4.0

Pros

I really like how simple this system is. I recommend this to anyone looking for an easy to understand tool and doesn't need all the fancy features that we probably won't use on other systems.

Cons

The only caveat is, I'm unable to know if my emails are landing in the small folder. I believe HubSpot mass email sender shows if you have or not. Hopefully it's a feature that can be added.

Review Source

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