# Page 17 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of GMass

## Showing most helpful reviews

Showing 401-425 of 1366 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head of Marketing  
Banking  
Used the software for: 2+ years

### "Finding a gem in the rough"

March 18, 2019

4.0

My experience with GMass has only become more positive the longer that I have used.

Pros

The wide range of features and cool little easter eggs you can employ all to benefit your campaigns. Automatic follow ups done right.

Cons

An email signature designer would be the icing on the cake, and perhaps an easier way to work with its API (once it has an API).

Review Source

Jim M.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "GMass will make your life easier!"

August 24, 2022

5.0

Email marketing and management.

Pros

Email tracking, marketing and personalization!

Cons

I am a new user, but so far I have not found anything I dislike.

Review Source

Samrat B.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Best Cheap Cold Email Marketing tool"

October 27, 2022

5.0

I had a daily limit of 50 emails but was remarkable. With a cap of 50 emails, you can use all of the features. helped me make the decision to get upgrades.

Pros

Synchronizations with Google Spreadsheet. Automatic Email List Builder Reminder emails.Marketing is based on behavior. Response Control No Sending Limit.

Cons

GMASS has nothing that is cons. With the exception of a rare random latency, GMASS is quite effective in sending in bulk. The automated follow-up option is not included with the minimum membership I have, therefore I have yet to use it properly.

Review Source

Gilbert R E.  
Admin Assistant  
Education Management  
Used the software for: 6-12 months

### "Work From Home Essential"

March 12, 2021

5.0

Love it.

Pros

Yes sending emails are part of the sales and marketing but as a virtual assistant, you need it as well to send lots of comms to your client's customers. gmass makes it possible indeed.

Cons

UI needs to be worked on but thats a tiny issue. Clinically insignificant as it is very usable.

Review Source

KZ

Kate Z.  
Marketing  
Publishing  
Used the software for: Less than 6 months

### "Will continue to use"

July 22, 2021

5.0

I've been using mailchimp, but despite its nice design features, its email sending features are not nearly as detailed or as user-friendly as GMASS's. What I like about GMASS is that it allows for pausing between emails, email verification, and auto follow-up. And I love that you can plug a spreadsheet of contacts into it seamlessly. If emails are blocked, GMASS tells you why with an error code, which is great for problem solving. I'm a fan and will continue to use!

Pros

What I like about GMASS is that it allows for pausing between emails, email verification, and auto follow-up. And I love that you can plug a spreadsheet of contacts into it seamlessly.

Cons

The price is a little steep in my book, but I'll continue to use

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp wouldn't let me manually enter subscribers so I got sick of trying

Review Source

FB

Francois B.  
CEO  
Music  
Used the software for: Less than 6 months

### "A great tool which does what it promises (but for people who are not afraid of tech stuff)"

June 27, 2020

5.0

Conclusion : if you are ok with IT & geek stuff GMass is a wonderful product. i'll keep it for my mass campaigns (B to B) ; i got better deliverability and more clicks / answers than ever ! and i'll keep my former emailing platforms too cause it provides auto-responder features i need for B to C (which Gmass doesn't offer)

Pros

I used Gmass to run a few tests campaigns and two real ones. So far, i can say Gmass does what it says. I tried sending on different kind of email providers > never felt into promotion or spam box. I was surprised and confused at first casue you don't have any dedicated user interface to pilot Gmass, everything is done from Gmail interface i'm a tech guy and i'm focused on automation, tools integrations. I'm glad i can plug on Google Sheet on Gmass (which is fed through Zapier). PROS - deliverability rate (100%) - product developer looks like he's really into tech and since i subscribed, he already had a new feature - nb of features - integrations - documentation and tutorials : since interface is not 100% user friendly, we can appreciate all the doc - price

Cons

CONS - if you like fancy dashboards or fancy user friendly web interfaces ... this is NOT for you . Everything is driven from Gmail . including campaign results. That fits me but i guess it won't be the case for everyone - Same way, some features are designed for people who are not afraid of tech : like Google Sheet filters you can apply at campaign launch etc. No pb for me but again : if you like drag & drop stuff you should go to another product - I had an issue during my first campaign : the reply counter and insights didn't update in real time. it did only after a few days. This issue didn't occur during my 2nd campaignb

Review Source

Joel L.  
Chief Executive Officer  
Hospital & Health Care  
Used the software for: I used a free trial

### "Wonderful Product"

December 23, 2022

5.0

I have had a wonderful experience and look forward to continue using it

Pros

Its quick, easy,and painless. It is super user friendly

Cons

There is nothing i dont like about this product

Review Source

ME

Michael E.  
Owner  
Insurance  
Used the software for: 2+ years

### "Saves Hours of your Time "

September 6, 2020

5.0

I have tons of people to stay in touch and this allows a steady flow to say hello.

Pros

Create campaigns, hook up with sheets in gmail and wait for the results... go do other work as it takes a little time. Steady and consistent wins the race.

Cons

I hate learning anything new. Once you see how they have it organized, follow the excellent directions it becomes second nature.

Review Source

JH

Julie H.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Authentic Blast Emails from Google"

May 2, 2023

5.0

Just starting up and sending to friends and family, my critics! They liked it!!

Pros

The name says it all. Mass email marketing in a snap that is authentic.

Cons

Can't send composed emails that I am working on from my draft box. I'll have to cut and paste.

Review Source

MJ

Maanvir J.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "It's really usefull for all of your email marketing needs!"

December 15, 2022

5.0

Pros

GMass is a great tool for all of your email marketing needs. Whether it is cold outreach, promotional emails or newsletters distributions, my work is running on complete automation. It saves a lot of time.

Cons

As of now, I do not feel like there are any cons with the tool. Everything is going smoothly for me.

Review Source

JB

Jastin B.  
Audio Director  
Music  
Used the software for: 1-2 years

### "On my Gmass"

October 5, 2021

5.0

I've been using the free account of Gmass for some months now and today I finally subscribed. The free account was great and worked for what I needed but today I had a need to submit to over 50 people for my business. Affordable cost for what the application does. Nothing worse than knowing and seeing you were emailed with other people. Makes it less personal. I've enjoyed not spending countless hours in writing each and every email to not make my recipients feel that way. Plus, you get some great data and the option to follow up without writing another email is great too. Gmass is the hidden gem in my business and glad I found it.

Pros

sending multiple emails that feel personal

Cons

I have yet to find something I didn't like

Reason for choosing GMass

I was introduced to the product by a producer community Cymatics and have been hooked ever since.

Review Source

RL

Ron L.  
Senior Buyer's Agent  
Real Estate  
Used the software for: Less than 6 months

### "Great tool, easy to use"

June 19, 2023

5.0

Pros

How simply and effective it was - doesn't have a million buttons to confuse you like other tools - just straight to the point with no hassle

Cons

Not really an issue but it would be nice if i could upload contacts via copy and paste (i.e. a list) rather than excel. not a huge issue though.

Review Source

SW

Sophie W.  
SDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "So far, great. Simple and cost effective"

May 22, 2023

4.0

Great so far.

Pros

It is simple to use and cost-effective compared to others we have used

Cons

I have just started using the product and have not really encountered the cons. I will be back soon

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost

Review Source

KK

Kyriakos K.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best tool ever in email marketing"

April 28, 2020

5.0

Email marketing to a big list is powerful. Your emails do not go to spam folders and you have a lot of replies and sellings. I am very satisfied, Value for money

Pros

easy installation, integration with Gsuite , Google sheets, Google Drive, Google Contacts, I could install my unsubscribers from Mailchimp and uploaded in GMASS, great documentation, it is amazing. It is time saver, a really powerful tool for any business as you can personalize all the emails of your campaign and also track who opened the email. The numbers of open rate are getting higher! Thank you GMass

Cons

It needs time to set it up in the beginning for connectinf with Google sheets appropriately and find how to use the red button Gmass. But then it is a piece of cake.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

CONVID-19 made me think that I pay a lot of such a low rate of email openings

Review Source

LN

Lili N.  
Support Lead Affiliate  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "GMASS is excellent for business"

January 4, 2024

5.0

Absolutely love it, saves tons of time and convert well

Pros

Ability to schedule large volume of emails

Cons

Nothing is disturbing at this stage of my development

Review Source

Sean A.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Cheap and simple software for sending mass emails."

July 7, 2020

5.0

I really like using GMass for email automation, and I haven't had any bad experiences with the company.

Pros

If you need to send out an email newsletter, GMass can work great. I like how it is cheap, very easy to use, and has elements that can change based on the email list you have (for example \[name\] can write out each different persons name).

Cons

Its interface doesn't look that great; however, it is a plugin that works with Gmail, so they have no way around that.

Review Source

Prabu R.  
Copywriter and Consultant  
  
Used the software for: 1-2 years

### "GMass is a bad product! "

April 4, 2018

5.0

I can track opens and clicks of the mails I send. It tracks everytime the user opens the mail. This is valuable because if I notice someone opening the mail repeatedly I can reckon that they're highly interested in the contents of the mail. This is valuable for proposal mails.

Pros

No affiliate links in the footer of the mail telling everyone that I'm spying whether they're opening the mail or not!

Cons

I'm a one-person freelancer using the features very minimally. It gets the job done for me pretty well.

Review Source

MA

Madelyne A.  
owner  
Retail  
Used the software for: 6-12 months

### "GMass essential for small business growth"

November 1, 2023

5.0

Pros

I love that GMass integrates seamlessly with my existing Gmail platform and I didn't have to go to another platform or app to manage. The customer support has been excellent, as well as the depth and breadth of articles on how to install, set up, and use. I went for a specific use and it's exceeded my expectations.

Cons

A lot of their best features are behind paywalls, even though some of them claim to be free to use. Had difficulty accessing so made the decision to test out the premium subscription to see if it's worth the investment. Was a little technical to set up in the beginning.

Review Source

MK

Minhaj K.  
Manager  
Human Resources  
Used the software for: Less than 6 months

### "Good service at less rate"

June 22, 2023

5.0

Pros

Easy to use and send mails. It gives a good reports

Cons

It does not show if mail have gone in spam and also does not indicate many things

Review Source

DT

David T.  
Candidate  
Political Organization  
Used the software for: Less than 6 months

### "I'm so glad I found GMass"

August 29, 2022

5.0

This is a fantastic addition to my marketing campaign.

Pros

This program sets up easy and saves a ton of time when it's used.

Cons

I wish the font color was blue instead of black.

Review Source

AD

Anne D.  
Director of Gift Planning  
Non-Profit Organization Management  
Used the software for: 2+ years

### "My GMASS Journey"

March 17, 2023

5.0

I'm solving the problem of working with volunteers who are sending personal messages that need to go out by the hundreds with customized signatures, which would be impossible without GMASS.

Pros

The features that I like the most are the failsafes to keep you from making a huge blunder with your data and messages.

Cons

I don't like how the fonts and font sizes are not automatically adjusted when the data comes together with the message.

Review Source

KL

Karol L.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great value for money!"

February 7, 2023

5.0

Pros

This tool is all you need when it comes to email automation! It works flawlessly, offers multiple useful features such as email verification before sending, and is really worth the price. Tested for a couple of days and I love it so far!

Cons

There aren't any cons so far. I've tested the software quite deeply and I didn't see any negatives of it.

Review Source

Stephanie N.  
Organized Play Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "Most useful addon for GMail yet!"

February 21, 2020

5.0

Overall I love this add-on and can't imagine not using it now - I email dozens of people each week with similar information and I'd struggled for a long time with GMail native templates, BCC, and just having to be very careful in my own edits. After a couple of mistakes (embarassing, not expensive, luckily), I decided I needed a real mail merge tool that would allow me to use the spreadsheets I was already building for content, not just recordkeeping. This add-on does that beautifully.

Pros

I like that I don't have to BCC dozens of people and then dig through a giant thread to find the responses I'm looking for. Each individual has their own thread, making it easy to follow up and keep track of responses. I also love the analytics available; link clicks, open statistics -- all very helpful when tracking responses in a large group.

Cons

Not always the easiest interface to use. It's restricted by the GMail interface, so not something that likely is easily fixed, but sometimes it's hard to find exactly how to use a nifty feature.

Review Source

AC

Archana C.  
BDA  
E-Learning  
Used the software for: 2+ years

### "Ease of use "

February 24, 2023

5.0

Pros

It offers a range of analytics tools to help track email performance. This includes open rates, click-through rates, and bounce rates which improve overall results of the campaign.

Cons

Nothing that I can think of at the moment.

Review Source

AL

Adam L.  
researcher  
Research  
Used the software for: 6-12 months

### "Gmass the BEST!"

June 22, 2021

5.0

It took only 1min and 32sec to send 250 emails at an instant. It is an outstanding add on to Google service!

Pros

Live report system is a special feature to it. It even enables us to see how many recipients open the email, click the links etc. It is an outstanding add on ever made by Google.

Cons

limitation to send email per day, its limited by Gooogle though.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

expensive

Review Source

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