# Page 18 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of GMass

## Showing most helpful reviews

Showing 426-450 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FB

Filippo B.  
SEO specialist  
Internet  
Used the software for: 2+ years

### "The best tool for fast email marketing"

March 11, 2019

5.0

It really helped me making a lot of fast email marketing campaigns

Pros

You can master the tool literally in a few minutes and complete your email marketing campaign very rapidly. For bigger projects is also good, and it helps you a lot tracking the results of your campaign

Cons

More video tutorials beyond simple blog posts

Review Source

VR

Verified Reviewer  
CEO  
Capital Markets  
Used the software for: 2+ years

### "Best email marketing product out there!"

May 16, 2022

5.0

I love this product and will continue to be a customer

Pros

Good price, easy to use and very effective.

Cons

Took some getting used to but the documentation is great.

Review Source

AM

Allison M.  
Community Leader  
Hospitality  
Used the software for: 2+ years

### "Good for neighborhood secret santa emails"

December 10, 2022

4.0

Pros

I've been using Gmass to send out secret santa assignments for our neighborhood dog gift exchange for four years now and it's great! I use Google forms to collect response, randomize the assignments and then use Gmass to send the emails. I like that it works within the Google suite (I was used to mailmerges in outlook/MS word, but this works very much similarly)

Cons

There's an occasional glitch (this year it missed sending one email so I had to send one of the 77 emails manually), but otherwise great! The free version only allows 50 emails at a time, so I have to subscribe once a year to get it done. Also beware - if you send the test email, that counts towards your 50 emails for free. That's messed me up in the past in years when our list was shorter!

Review Source

VR

Verified Reviewer  
sales rep  
Cosmetics  
Used the software for: Less than 6 months

### "Must Have"

May 16, 2023

5.0

i would recommend this to anyone in sales so you can pitch your items quick and easy

Pros

this is am amazing tool you must have i can do my work a lot faster and get to all my clients easy and discreet possibly and sufficient

Cons

this is an amazing tool i love everything about it

Review Source

AS

Ankush S.  
Account Manager  
Biotechnology  
Used the software for: 6-12 months

### "Best software for cold emails"

January 9, 2024

5.0

Pros

The best thing that I like about gmass is the ability to send multiple emails throughout the day and you can have gaps between them.

Cons

I wish it worked better with outlook but then nothing works better with outlook

Review Source

Matias W.  
BUSINESS DEVELOPMENT ASSOCIATE  
Telecommunications  
Used the software for: Less than 6 months

### "good "

December 23, 2022

5.0

Pros

it is intuitive they have training available online

Cons

nothing its good for email marketing. I like it

Review Source

SG

Shia G.  
consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Gmass helped my business grow"

January 4, 2022

5.0

Pros

Easy to use, and best of it is the auto follow up option

Cons

It might look a bit pricy, but to compare to what you get, it's pretty decent

Review Source

Fallon S.  
Founder and CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "The Best Email Marketing App!"

October 8, 2020

5.0

This has made sending mass email campaigns an absolute dream and it is all right there in my Gmail so I'm not having to go to other sites to see my analytics.

Pros

I'm truly blown away by how amazing this extension is! It has done EVERYTHING that I needed and they even went above and beyond when Gmail stopped my campaign saying I had hit my sending limit. They sent the remaining emails through their STMP and got those important emails out. I cannot recommend this product and their exceptional customer service more.

Cons

I really can't think of anything that I don't like about this integration.

Review Source

VR

Verified Reviewer  
Project Manager, Market Insights  
Market Research  
Used the software for: 1-2 years

### "Mass email system that has potential"

March 6, 2023

3.0

Pros

This tool is easy to use and can be useful from time to time to track the success of a mass email campaign.

Cons

The customizable fields are not easy to find in the beginning. They could work on user-friendliness.

Review Source

Bjorn L.  
Sales  
Financial Services  
Used the software for: I used a free trial

### "deliverability!"

February 4, 2023

4.0

Pros

I love that they understand how to increase deliverability for gmail and google workspace addresses.

Cons

It took me a while to figure out how to launch my first campaign.

Review Source

Gui N.  
Growth Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The Best Features for the Best Price"

September 5, 2022

5.0

Pros

I love GMass because its deliverability is incomparable, considering it uses Gmail itself to send campaigns.

Cons

It doesn't offer the most straightforward user experience, but if you have the patience to master the tool, I guarantee you will have one of the most powerful features for the best price.

Review Source

MB

Mladen B.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "Great for increasing your team productivity"

December 4, 2020

5.0

My team used it for reaching customers, also we used it inside the company for sending mass updates. We like it very much.

Pros

It is very simple to use. It has all mass emailing features that you will need. With free version, you can do much things.

Cons

Nothing. It is all good, it has all features that I need.

Review Source

David H.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Exceptionally Powerful for Low Investment"

January 28, 2019

5.0

Pros

When trying to do our first big mailing campaign (nearly 30,000 recipients with almost 200,000 points of personalization), we were really overwhelmed with trying to figure out how we could possibly do this. Enter GMass Mail Merge - I honestly can't believe just easy it has been to use, and how informative the help articles are. With a bit of tweaking here and there, we've been able to create incredible mailers, and plan on using this for a long time to come.

Cons

Very little to dislike so far - seems incredibly robust for the price paid.

Review Source

DT

Diego T.  
CEO  
Media Production  
Used the software for: Less than 6 months

### "Super super helpful!"

October 16, 2023

5.0

I love it!

Pros

It helped me reaching new clients in a super fast way

Cons

There's nothing I don't like for now, it's super helpful

Review Source

SAF

Shah Ali F.  
Email Marketeer  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Savior for Cold Mailing and Email Marketing"

February 28, 2023

4.0

My experience with Gmass has been great. Indeed it was a savior for me helping me with my bulk email campaign

Pros

I loved the feature if bulk mail sending with options for auto follow ups

Cons

I think the interface could be improved making it more user friendly.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

Because of the various feature it has and its integrity with gmail

Review Source

Esther L.  
Marketing & Content Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great app for marketers who do a lot of personal outreach"

May 9, 2020

5.0

Pros

This app exceeded my expectations. I was pleasantly surprised that it also lets me see the opens, clicks and bounces. And there's even an auto follow-up feature which is really convenient. Saved me so much time too! I would recommend it to any business owner who wants to do personal outreach and stay in contact with their audience/clients. It's really easy to use and the FAQs had clear step by step instructions. I did a mail merge with Google Sheets and it worked perfectly. This is a great marketing app.

Cons

I was skeptical at first. I wasn't sure if it would work. I only wanted an app to help me send out a number of the same emails to different people without using an email marketing app so that I ensure my emails are landing in people's inboxes and not in their Updates/Promo/Spam folders. Nothing that I dislike about the app. It does exactly what I needed it to do.

Review Source

David H.  
Boss  
  
Used the software for: 1-2 years

### "great for small (or large) mail merges"

June 12, 2018

5.0

Easy and quick mail merges.

Pros

I love Gmass, especially for quick mail merges that only go to a few people. It's as easy as putting email addresses into the "to:" field and hitting the Gmass button.

Cons

No cons, other than I wish I could get a lifetime subscription. Seriously, it's very easy to use and saves me a lot of time each time I have to send the same message to multiple people.

Review Source

CB

Christian B.  
Managing Partner  
Real Estate  
Used the software for: Less than 6 months

### "Game Changer"

June 8, 2023

4.0

Pros

GMass is a game-changer for email marketing. With its seamless integration, intuitive interface, and powerful features like auto follow-up and scheduled sending, it has revolutionized my email campaigns. I appreciate the ability to send personalized mass emails directly from Gmail, and the response tracking feature helps me stay on top of my outreach. GMass has simplified and streamlined my email marketing efforts, making it an invaluable tool for anyone looking to maximize their email outreach and engagement. Highly recommended!

Cons

Interface is pretty analog and not beautiful but it seems to integrate with Gmail very easily. Easy to use.

Review Source

Tam A.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I love Gmass"

May 17, 2021

5.0

I've been using it for a few weeks now and decided to invest in the paid plan to send many messages per day, since the 50 per day I was sending on the free plan were getting me lots of responses.

Pros

What I liked MOST about this software was how deliverable my automated emails were. I get right to everyone's primary inbox, no problem.

Cons

I think the SMTP server could be easier to learn.

Reason for choosing GMass

I chose this over hunter.io because it's internal to gmail and therefore the deliverability is better... the email goes to people's primary inbox, not their spam.

Review Source

TJ

Todd J.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Email tool. Have been using it for years."

January 10, 2024

5.0

Pros

It's a must have for hunters, sales and marketing teams! Very easy to use and set up email lists.

Cons

Nothing so far. I'm only limited by gmail.

Review Source

DK

Dinesh K.  
Sales Manager  
Machinery  
Used the software for: Less than 6 months

### "Good One"

April 10, 2023

4.0

Pros

Linking spread sheet with the Gmass for easy usage.

Cons

For example if I send 1000 mails through Gmass. All 1000 mails are shown in the sent list instead of a single mail. This is a big thing they need to work on. @ \[sensitive content hidden\] hope you are doing it. I am reducing a star for it.

Review Source

AM

Ashley M.  
Director  
Education Management  
Used the software for: 6-12 months

### "GMass for Childcare"

November 8, 2020

4.0

Using this software is easy. The setup was a little confusing and the support is just a website so that is a little frustrating. I have to look up every month how to get my bill sent to me so I can turn in the receipt of billing to my finance department since our credit card is automatically charged.

Pros

I like that we are still able to keep our gmail business account to reach our clientele. Our parents are able to receive our mass emails now with this added on software.

Cons

We seem to have clients who are not getting our emails still because their settings reject the email since it’s coming through GMass rather than just gmail.

Review Source

JC

James C.  
sole proprietor  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Using GMass for your email marketing"

September 29, 2022

5.0

Once I set it up, it went pretty good

Pros

It was fairly simple to set up and run, and once set up offered a variety of tools

Cons

I had to watch closely because it has to be set up right.

Review Source

DF

Daniel F.  
Owner/CEO  
Environmental Services  
Used the software for: Less than 6 months

### "Great product!"

March 7, 2023

5.0

It has been great!

Pros

Very easy to use. Very helpful. Helps prevent my emails from being restricted.

Cons

I wish I could build an email list with this software.

Review Source

GM

Gordon M.  
President  
Events Services  
Used the software for: 1-2 years

### "GMass is amazing!"

April 12, 2022

5.0

very good!

Pros

I have been using GMass free edition for gmail for over a year. I love that you have the ability to make the emails personal using the recipients name, if available. I just upgraded because I needed to send out 285 emails at once containing a survey link. All 285 emails were sent and I got a report back that said there were only 3 emails that bounced! I am going to have to send out another 500 emails soon and looking forward to using GMass again! Thanks GMass!!

Cons

at this point, I don't have any dislikes

Review Source

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