# Page 19 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of GMass

## Showing most helpful reviews

Showing 451-475 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Emanuele M.  
Create video that convert  
Marketing and Advertising  
Used the software for: Less than 6 months

### "GMass: A Game-Changing Email Service"

June 23, 2023

5.0

Pros

The platform seamlessly integrates with Gmail, allowing me to effortlessly manage my contacts and send targeted emails to specific groups.

Cons

The function to move in specific lists the leads after you send emails

Review Source

Flora K.  
SE  
Information Technology and Services  
Used the software for: I used a free trial

### "Awesome app"

March 21, 2022

5.0

Pros

It is a great app. Send around 1200 emails all at once

Review Source

NA

Naushad A.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "GMass is very useful"

May 25, 2023

5.0

Pros

GMass has greatly helped my small business generate relevant leads in a short span of time. More importantly; their interface is user friendly, easy to use and the dashboard that shows campaign performance is very detailed.

Cons

Nothing to dislike. Works perfectly for my kind of business.

Review Source

Nikhil A.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Highly effective mass merging tool"

November 24, 2019

5.0

Pros

Easy to use, from startup to actual use and intuitive. No learning curve at all.

Cons

Not relaly much I can think of... The pricing is a little steep for personal users but I did unsubscribe which is my fault!

Review Source

CM

Cody M.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Best Gmail Plugin for Mail Merge & Mass-Emails"

October 31, 2021

5.0

GMass has worked well for our team, we use it primarily in conjunction with Google Sheets to send customized email templates to hundreds of customers & vendors. From the accounting standpoint, 2 great projects to use GMass for would be W9 & 1099 communication to vendors, and accounts receivable collections for companies with a lot of customers. We've been able to train entry-level staff to use the plugin without issue, so it has been great to have something so simple and integrated natively within GMail. Just make sure you are using Chrome!

Pros

GMass is extremely easy to use - installing it took only a couple of minutes and the plugin UI is very easy to follow. I have used 2 other similar programs and GMass is #1 in this category for ease of use. It works great for integrating with Google Sheets and customizing mass email templates.

Cons

There were a few scarce incidents where the plugin failed or would not load in the UI. Generally we didn't even have to contact customer support though, as within an hour or two it would self-resolve. This only happened a few times over the course of 1+ year.

Review Source

Coleman Ting Ho C.  
Co-founder  
Restaurants  
Used the software for: 6-12 months

### "Review"

December 6, 2019

5.0

Super amazing! Saved me so much time.

Pros

I have had some pretty rough experiences with so many services. When I used this extension with Gmass for the first time, it was a breath of fresh air! They have made the process so seamless! It is easy to use, the instructions are made available when you first start using it and they make it clear that they are there to help you every step of the way. I can't recommend this service enough! Thank you!

Cons

I wish the free trial is more powerful and wish it has a few more features.

Review Source

BD

Bri D.  
Marketing Consultant  
Medical Practice  
Used the software for: Less than 6 months

### "GMass - easy, yet comprehensive"

August 17, 2022

4.0

We ran multiple campaigns simultaneously. Setting them up was easy. The reporting was detailed and we could check the status of each campaign at anytime.

Pros

The Gmail add-on was easy to navigate and the reports are very detailed

Cons

Troubleshooting had to be looked up separately. I'd have like a link or info option within Gmail

Reason for choosing GMass

The add-on made it easier to use. Bypassing the daily Gmail limits was important. And it was more cost effective than other tools we considered.

Review Source

VR

Verified Reviewer  
Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Good mailing provider for Executives"

December 28, 2022

5.0

Pros

Very easy to use and we can be fast as well

Cons

Pricing should be in a bit lower side...

Review Source

Jaylen F.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Great product"

August 3, 2022

5.0

Pros

This product is a simple gmail extention!

Cons

I dont really have any complaints about it

Review Source

MS

Matthew S.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great and Easy to Use"

November 8, 2019

5.0

Pros

I use this for emailing our staff. We have an customized CRM for our company that emails customer campaigns. Been using this extension for about a month or so now and I absolutely love it. Works seamlessly with gmail/google apps. I've used it more that a few times for mass email and twice for an automated daily email reminder for our agents. Works perfect and can't imagine working without it.

Cons

If you are sending a lot of emails it times out but, is normal and you just hit the button once more and it works.

Review Source

MG

Mark G.  
beatmaker  
Music  
Used the software for: 1-2 years

### "easily one of the best in its category"

August 18, 2023

5.0

very good.

Pros

What impressed me most about GMass is its seamless integration with Gmail and the ability to personalize mass emails. The user-friendly interface and detailed tracking features have been game-changers for managing my email campaigns effectively.

Cons

honesly nothing.

Review Source

VR

Verified Reviewer  
Artist Manager  
Music  
Used the software for: Less than 6 months

### "GMass Makes My Life Easier! "

February 12, 2021

5.0

GMass has been a breath of fresh air! I would recommend it to everyone,

Pros

The functionality of GMass is so easy to use. It walks you through every step and allows you to send multiple emails at a time without anyone knowing that it's a bulk email. This has saved me so much time and effort!

Cons

There are a few things that I don't like - I can't stop scheduled follow ups when someone replies to me or when they don't reply. If the email is invalid, the auto-follow up still gets sent out. I think that should be detected.

Review Source

Jason W.  
President  
Real Estate  
Used the software for: 2+ years

### "Almost too good to share!"

August 9, 2019

5.0

Steamlined and simple. No frills or unnecessary options. Doesn't feel like they're trying to trick you into paying more and more like other software.

Pros

It works and the free trial is very valuable!

Cons

Navigating the reporting is a little clunky.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Zoho was way too limiting on the free version. With Gmass, I can customize emails using a simple Google Sheet!

Review Source

Maanvir J.  
Digital Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A very handy tool for you email marketing"

June 16, 2021

5.0

It is great.

Pros

I have used many email mergers but GMass is the best thing that I have come to know in my career. It just makes your life way easier. Through GMass, you do not need to go back and forth to follow up with your clients or potential leads. It just does everything on automation. It's a must-try and you should definitely use it.

Cons

Somewhere it stops for 5 seconds when you send emails in huge quantity.

Review Source

sD

shivam D.  
Head Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Mass-mailing Software "

September 16, 2022

5.0

Pros

Being a Marketing person I have used many tools to send mass emails, but GMass is the best, highly recommend it to everyone who is looking for the perfect email marketing tool.

Cons

Better if extension can show the emails from linked in profile like lusa

Review Source

Billy A.  
Business Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Seamless software that makes like so simple."

February 6, 2019

5.0

My business is able to do something that was so difficult before, but with Gmass is so simple. I wish I would have found this sooner.

Pros

I am able to now send mass bulk emails without the hassle of using an autoresponder. It is so easy to use. I am able to see the stats of open rates, clicks, etc. I love it!

Cons

I can't really think of any. I would only suggest creating a platform to where we can see stats, options, clicks, to see if any changes can be made to keep emails out of spam. Other than that, I love it!

Review Source

SP

Saralee P.  
Regional Sales Manager  
E-Learning  
Used the software for: Less than 6 months

### "Gmass is a powerful tool for mail merge"

March 15, 2022

5.0

Gmass has been a true life saver. I recently started using Gmail for work and this has given me tthe opportunity to market and personally reach my clients.

Pros

Gmass is easy to install and use. It enables me to personally reach my clients in an efficient manor. The reporting is key.

Cons

I have yet to encounter any aspect that I don't enjoy.

Review Source

MF

Murillo F.  
Head Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Outbound Marketing "

April 18, 2023

5.0

Pros

Gmass helped me with my deliverability issues. I recommend for Marketing professionals who wants to make outbound marketing!

Cons

I think the user experience on email templates could be mora accurated

Review Source

Jon T.  
Dir  
Publishing  
Used the software for: Less than 6 months

### "Amazing. Simply amazing!"

October 18, 2019

5.0

Really like this product.

Pros

Ease of use and exactly what I needed. I needed to send a bulk email with an attached PDF as well as mail merge. Did everything easily and simply.

Cons

Interface could use a facelift. It didnt match the gmail interface.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp doesnt allow PDF attachments.

Review Source

AW

Adam W.  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "GMass helps you know who has your back and who does not."

October 27, 2020

5.0

Best email tracking and auto-followup plugin for Gmail. Solves all my newsletter and email deliverability issues.

Pros

I have actually been using GMass for years. It had a schedule send feature long before Gmail added it by default. The click tracking is great. It's how I know who actually reads my emails. I save a lot of time by knowing who cares about me and who is pretending. Thanks Ajay!

Cons

I would like more than 50 daily emails on the free trial, but for only $20 a month to upgrade it really isn't that bad.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp has email deliverability issues, a buggy interface, and it's expensive. They are also always messing with features and new rules that just make the whole interaction very irritating.

Review Source

Elaine J. R.  
Chief Learner  
Education Management  
Used the software for: Less than 6 months

### "Superb for small business owners"

July 10, 2020

5.0

For me it's been all about access. I LOVE the fact that each recipient gets what looks like an individual email, so I no longer have to manage the bcc: in an email. I like how easy it is to manage campaigns or fine tuned messaging to different groups of users. I don't consciously use some of the features available to me, though I do like peeking at the results to see what the data tell me, just in case I decide I want to take more advantage. My point is that for a small business owner the fundamentals are sufficient and the potential seems significant when I'm ready to do more.

Pros

Mine is a consulting business though I work with a consortium of like-minded educational consultants whose expertise complements my own. It is easy to install, easy to figure out with good online help, great reporting, and truly useful features for those like myself whose strength is not marketing.

Cons

I haven't yet found any usability factors or features I don't like.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Pharmaceuticals  
Used the software for: 1-2 years

### "Makes everything so easy"

February 15, 2019

5.0

I absolutely love GMass! I recommend it to all of my friends and business partners.

Pros

I love how simple it makes my cold outreach process. Before I would have to spend hours sending and following up on emails, but GMass makes everything so easy.

Cons

I have used GMass for a good amount of time and I don't have anything bad to say about it.

Review Source

NR

Nash R.  
CEO  
Wholesale  
Used the software for: Less than 6 months

### "Best investment for small to medium sized businesses"

October 13, 2023

5.0

I covered the cost of Gmass for the next 10 years in the first 2 weeks of use.

Pros

Works inside Gsuite and is very user friendly and easy to set up.

Cons

Took me a while to find the instructions on how to use it but once I found it, it was easy.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Emails look personalized vs like a flyer or banner.

Review Source

TO

Timothy O.  
Founder  
Internet  
Used the software for: 6-12 months

### "Best tool to send personal, mass email"

October 30, 2020

5.0

We were trying to reach out to personal service providers to join our platform. GMass allowed us to quickly send mass emails while maintaining our credibility.

Pros

Being able to send mass emails from a personal account is an indispensable tool when reaching out to potential users or clients. The credibility of an email coming from a personal account is much better than that of one coming from a marketing or transactional email service.

Cons

Setting up behavior-based campaigns was a bit of a pain, at least relative to other email sending platforms.

Review Source

Marko I.  
SEO Manager  
Veterinary  
Used the software for: Less than 6 months

### "Great outreach tool"

November 22, 2021

5.0

Pros

The ease of use is phenomenal, The features like warming up your email and validating are one of a kind!

Cons

Initially, i thought the price was a bit much, but it turned out the value I got from using it it has been a lot more than I payed

Review Source

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