# Page 2 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GMass

## Showing most helpful reviews

Showing 26-50 of 1366 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Varun P.  
Strategy Founder Office  
Financial Services  
Used the software for: Less than 6 months

### "Effortless, high‑deliverability Gmail outreach"

October 28, 2025

5.0

GMass has become the default for outbound and nurturing, consistently lifting open and reply rates while saving hours each week for the team.​ Setup takes minutes, the reporting is actionable, and the tool is reliable for daily execution across both small tests and large campaigns

Pros

GMass makes Gmail outreach remarkably easy, with quick setup, smooth Google Sheets mail merge, and strong personalization that lets campaigns scale without feeling robotic.​ Auto follow‑ups, smart scheduling, and reply tracking keep conversations moving while maintaining solid deliverability and clear analytics for fast decisions.​ The workflow fits right inside Gmail, so teams get powerful campaign features without switching tools, which speeds up execution and collaboration.

Cons

The learning curve around Gmail sending limits and warm‑up can feel confusing initially, especially when ramping new domains or larger lists.​ Occasional quota or API delays can push a send, and clearer in‑app alerts with one‑click reschedule would make those moments smoother.​ More built‑in templates and a lighter composer would be nice‑to‑have, but these are minor compared to the productivity gains.

Review Source

Phil W.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Top Tool in the Toolbox"

July 25, 2025

5.0

GMass shines with its deliverability expertise, offering subtle guidance to implement best practices that boost campaign success. The follow-up system is solid and reliable—set it up once, and it runs seamlessly on its own. Overall, GMass is an intuitive, powerful tool that simplifies email automation while delivering excellent results!

Pros

GMass is a standout in my automation toolkit, offering every feature I need for seamless email campaigns. It makes crafting personalized emails incredibly easy with minimal planning, and the spinner tool provides the option to generate variations—though I haven’t used it yet, I love that it’s there. Their expertise in email deliverability is top-notch, with helpful nudges toward best practices. The follow-up system is reliable: just set it up, forget it, and let it run smoothly. It’s an exceptional tool that simplifies everything!

Cons

Could use more sophistication in followup emails, but then again what is there is so simple and easy and good enough I'm not sure I would even use a more sophisticated followup system. I'd probably put it on my someday list. (Someday never comes)

Review Source

AD

Ann D.  
Publicist  
Entertainment  
Used the software for: Less than 6 months

### "Time-Saving, Affordable and Easy to Use Email Marketing"

November 10, 2025

5.0

I have had a great experience using GMass, it's saved me a lot of time on pitching, reporting and following up on leads.

Pros

This year, I started my own business and was looking for a way to send mass emails through Gmail with analytics about who exactly was engaging with our pitches. Many of these services can be extremely expensive, but GMass has great value for it's monthly fee, even as we continue to grow. I like how easy it is to use and how it's integrated into Google Drive for easy contact management. It's easy to see who is clicking and opening our emails, cutting time off reporting and improving insights into where our focus should be.

Cons

I don't have any complaints about GMass, but it can sometimes take a while to send a large batch of emails.

Switched from

[Streak](https://www.capterra.com/p/124465/Streak/)

The price increased to where I couldn't afford it anymore and it was a service focused on CRM, which we do not need.

Review Source

MN

Mark N.  
No Specific title  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "GMass - makes mail merge in Gmail easy to do! "

July 21, 2025

5.0

After recently integrating GMAS into my workflow for mail merges, my experience has been overwhelmingly positive. The platform streamlines email communication and adds valuable tracking functionalities that elevate campaign effectiveness.

Pros

Ease of use, helpful tutorials, ease of connecting to a sheet with mail merge data. The campaigns dashboard is fantastic to see stats including clicking on links.

Cons

Price - feel it is a bit pricy. It did take a bit to understand some of the more refined features. Once tested, it was easy to use.

Switched from

[Mailmeteor](https://www.capterra.com/p/187305/Mailmeteor/)

To difficult to use and wasn't creating the results I was looking for.

Review Source

SS

Steve S.  
Founder  
Public Relations and Communications  
Used the software for: 1-2 years

### "Gmass is the Gmail master sender"

April 2, 2025

5.0

It is a great tool, which I initially found years ago on Google Chrome, and then added onto our platform, as our workspace works with gmail, and this makes sending out multiple requests or pitches as easy as pushing Send. It even stops you if it thinks you have made a mistake.

Pros

The seamless integration with Google Workspace and the ability to not only send emails but also follow-up on open rates and reporting too.

Cons

The reporting was the most challenging part, as it would be nice to have an LP or destination to view all campaigns to enable quick and effective follow-ups.

Switched from

[Muck Rack](https://www.capterra.com/p/144527/Muck-Rack/)

Wanted to test it out and see if the success rate rivaled the other.

Review Source

VR

Verified Reviewer  
Founder  
Retail  
Used the software for: Less than 6 months

### "Fast, easy, and effective outreach tool"

November 30, 2025

5.0

My overall experience with GMass has been excellent. I was able to set everything up in minutes and start sending personalized outreach right away. The tool is easy to use, very flexible, and has helped me generate real customer responses, sales, and reviews without spending hours doing manual work. It has quickly become one of the most valuable tools in my workflow.

Pros

I love how easy and fast GMass is to set up. I was able to get my first personalized outreach campaign running within minutes. The customization options are great, and it integrates smoothly with Gmail so there is nothing new to learn and everything just works. It has already saved me a lot of time and has become one of the most efficient tools in my workflow.

Cons

There is not much I dislike so far. The interface can feel a little dense at first because there are many features, but once you understand where everything is, it becomes much easier to use. A bit more built-in guidance for new users would be helpful, but it has not slowed me down.

Review Source

Avrodeep H.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Effortless Email Outreach with Smart Automation"

July 14, 2025

5.0

Effortless Email Outreach with Smart AutomMy overall experience with GMass has been excellent. It's simple, fast, and incredibly effective for sending personalized email campaigns straight from Gmail. As a digital marketer, I use it regularly to reach out to clients, send newsletters, and automate follow-ups — all without switching platforms. GMass saves me hours of manual work and delivers strong results in terms of open and reply rates. The mail merge, scheduling, and AI-powered tools make it one of the most efficient email outreach tools I’ve used. It's reliable, easy to learn, and perfect for growing a business through email marketing. ation

Pros

\-Easy mail merge with Sheets -Smart auto follow-ups and personalization -Clean interface, no steep learning curve

Cons

\-Limited analytics visualization -Could use better UI for campaign overview - mostly text-based, so creating heavily designed or branded email templates requires external tools or HTML knowledge.

Review Source

MK

MOHAN K.  
Business Manager  
Computer Software  
Used the software for: 2+ years

### "Best Outeach Tool"

April 4, 2025

5.0

Best Tool for outreach with ease interface

Pros

GMass allows personalized mass emailing directly from Gmail – perfect for scaling outreach. Automates follow-ups based on recipient behavior (opens, clicks, replies). Sends emails as individual threads – no bulk email look, increasing open rates. Tracks real-time metrics like opens, clicks, replies, and bounces. Supports Google Sheets integration for contact management and segmentation. Offers powerful A/B testing to optimize subject lines and content. Helps maintain high deliverability with built-in email warm-up features. Saves time by automating drip campaigns with a few clicks. No learning curve – works right from your Gmail interface. Ideal for SoftVolt to run lean, effective, and data-driven campaigns across staffing and services.

Cons

No such Cons, except the limit, if you exceed limit by up to 5000/day its good.

Review Source

JR

Jesus R.  
Affiliate Mgmt  
Entertainment  
Used the software for: 1-2 years

### "I like GMASS"

July 23, 2025

5.0

Pros

It just works! Super easy to set up, and sending large campaigns with Gmail is so simple now. I love how fast and smooth everything is. No tech skills needed, anyone can use it

Cons

Honestly, nothing bad so far. Everything works great for me. Maybe the interface could look a bit more modern, but that’s not a big deal

Review Source

BJ

Barbara J.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple and easy marketing tool"

October 9, 2025

5.0

Sending out email campaigns to our growing contact list has been easy and stressfree. .

Pros

The affordability, simplicity and ease of use. I like the capability of creating individualized/customized email campaigns for our audience.

Cons

Nothing yet. .

Alternatives considered

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

affordability and unlimited contacts, unlimited outgoing emails

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

individualized email campaigns, unlimited audience and unlimited outgoing emails

Review Source

JL

Jorge L.  
Sales associate  
Financial Services  
Used the software for: 1-2 years

### "Great Experience "

December 12, 2025

5.0

Amazing experience, it has simplified a lot of procedures on my end, it has helped me organize my data and reach out to some clients that I have forgotten and they come back to me.

Pros

What I LOVE the most from G Mass is that I can set up templates, I can organize my leads in google sheets and integrate it with G MASS to send an email campaign.

Cons

So far I have not had any type of issues where it has lead me to think that G MASS is a bad provider of software solutions, on the contrary, everything about this platform has worked out perfectly fine for me.

Review Source

MV

Monika V.  
inside sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Gmass Email Marketing Tool"

July 7, 2025

4.0

Pros

✅ Seamless Gmail integration ✅ Smart follow-up automation ✅ Great deliverability User Friendly Good Results

Cons

⚠️ Limited to Gmail’s sending limits ⚠️ Desktop Chrome only Limitation of 2000/- emails only gets blocked initially

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

User Friendlyness and results from gmass

Review Source

MG

Michael G.  
Publicist  
Media Production  
Used the software for: Less than 6 months

### "Solid platform with great features"

September 26, 2025

4.0

It's a really handy service for how I need to use mass mailing. The auto follow ups will be a life saver, and the personalised emails feel easy to use, not allow errors. You can easily make a lot more errors using free versions of gmail mail merges using sheets.

Pros

I like the UI, the additional features (spam test), email validation and also the follow up feature.

Cons

I can't get my head around the extra mailing (over 2000 emails) using SMTP mailing. I also think it is vague to say that gmail may allow you to send more without that.

Switched from

[Yet Another Mail Merge](https://www.capterra.com/p/168100/Yet-Another-Mail-Merge/)

I needed more functionality and also needed to send more emails.

Review Source

HL

Harshad L.  
marketer  
Accounting  
Used the software for: 1-2 years

### "best had good use "

August 16, 2025

5.0

Pros

gmass very friendly user interface and very secure and best and has potential top grow in the market

Cons

limit is very low also not that pricing to compare with other even good value then that is the point

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

price is very low there fore i shifted from it

Review Source

LK

Levi K.  
Head Coach  
Education Management  
Used the software for: Less than 6 months

### "Coach Levi"

October 27, 2025

5.0

My overall experience has been excellent. GMass has made my athlete and parent outreach so much easier to handle. The ability to send individualized messages, track opens, and manage replies right from Gmail has been a huge help for my recruiting and training communication.

Pros

I really like how simple GMass makes it to send personalized email campaigns straight from Gmail. It helps me manage outreach easily and keeps all replies organized in one place, which saves me a ton of time compared to other platforms.

Cons

There’s honestly not much I dislike. It takes a little time to get used to all the features at first, but once you understand how it works, it runs smoothly and does exactly what it promises.

Review Source

DK

Dawid K.  
Music Producer  
Music  
Used the software for: 2+ years

### "Using it since 2017"

March 13, 2025

5.0

Using it since 2017 mainly for sending bulk emails to large list of subscribers with variety of possible options that comes along with it(send as replies, send from csv etc...)

Pros

I've been using it since 2017, and even tho I tried couple of other similar apps along the way none of them was that much powerful in terms of all the possible options/settings you can involve in each campaign. This is really great all-in-one engine that's gona help you with sending big campaigns to your subscribers and maintaining high-delivarability and as customized as possible. The fact that the app itself is still evolving is making it even better.

Cons

The only one bad thing I could say about it - bc this is not a bad thing for me really personally - that it could be a little overwhelming for beginner users to use it properly, but that's only due to the variety of options it gaves you. And the gmass blog/support is gonna teach you anything you need yo know and answer all your questions anyway.

Review Source

Rob D.  
Comms Director  
Automotive  
Used the software for: Less than 6 months

### "GMass is worth it"

August 4, 2025

5.0

I was surprised how many features we get for the cost. The integration with Google Sheets is a time saver. Customer service is very responsive.

Pros

I'm so glad I found GMASS. It's does more than I need at this moment and it's quite a value over the alternatives. The dev team is always adding new features and appreciates user feedback. Highly recommend.

Cons

I've used GMASS for two months and I currently have no CONS regarding how we implement it for our org.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost. Our list was growing and we did not need the added functionality of MC.

Review Source

EZ

Emmanuel Z.  
IT Consultant  
Government Administration  
Used the software for: Less than 6 months

### "GMass is Great, Incredibly fast output"

September 2, 2025

5.0

Fast and Easy. Just connected a google sheet, drafted a letter, assigned data information, and last press the GMASS red button to send.

Pros

Gmass is great for fast sending of bulk email to clients. Just connect Google sheet, draft a letter , assigning data and press the RED Gmass button and Viola. Problem solved.

Cons

Need to subscribe all email in the group to send GMASS email. Gmass should have a group discount for google workspace group users

Review Source

MN

Manav N.  
Co-founder  
Financial Services  
Used the software for: Less than 6 months

### "Best inbox delivery"

September 22, 2025

5.0

Good but can be better with features like choosing all opens, easier follow up sending and analytics

Pros

The inbox delivery is the best bit, GMass ensures all my emails reach my lead's inboxes and seem very authentic

Cons

The follow up email for users who have opened an email is a pain, I am running a drip and want to be able to pick all users who have opened an email but thats not possible

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Just the fact that Gmass has better inbox delivery

Review Source

CE

Chimamanda E.  
Peer Advisory Leader  
Education Management  
Used the software for: Less than 6 months

### "Get Gmass and save time"

July 23, 2025

4.0

Pros

This is an amazing service! I wanted to just use the free trial to see how much value it would add, and I immediately subscribed once I got my first campaign out and its report back. In particular, I appreciated the bcc feature still working with the merges as well as the ability to still merge replies to certain recipients in the thread from the original campaign. Yet to find any issues since the first bug I encountered, and it has saved me so much time!

Cons

At first, it did seem like there was some bug as the campaign would not actually send despite hitting the correct button several times. The same error about the mail merge tags that I was using kept coming up each time. When it did eventually send, I was thoroughly pleased with the outcome.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Not very convenient for use with gmail; too specialized for the natural email feel I wanted

Review Source

EJ

Ela J.  
Representative  
Construction  
Used the software for: Less than 6 months

### "Great product for mass emailing"

July 22, 2025

5.0

GMass saved me hours of manual follow-up. I set up my first cold email campaign in under 20 minutes, and it performed better than any tool I’ve used before. For email outreach from Gmail, it just works - and delivers results.

Pros

GMass Premium works directly in Gmail, making it incredibly easy to launch personalized campaigns using Google Sheets. It automates follow-ups, tracks opens and clicks in real time, and helps ensure your emails land in inboxes. Setup is quick, and everything runs smoothly without extra tools.

Cons

I dont have many cons for this. The Price point is a bit high, although Gmass does a great job so its worth it.

Review Source

AT

Alexis T.  
Life Coach  
E-Learning  
Used the software for: Less than 6 months

### "Gmass is a true game-changer"

August 25, 2025

5.0

GMass is an incredibly reliable tool that makes email outreach feel effortless. It has a clean, intuitive setup that helps you stay organized and on top of your campaigns without added stress. The platform delivers consistent results and makes scaling your communication easy, whether you’re reaching out to a handful of people or hundreds. It’s a straightforward solution that simply works and has become an essential part of how I connect with my audience.

Pros

What I love most is how seamlessly it integrates with Gmail and lets me send personalized, automated campaigns with powerful tracking and follow-up features, all without needing a separate platform. It saves me hours of work while helping me get better response rates.

Cons

The only downside for me is the learning curve at the very beginning, but once you get the hang of it, it’s a total game-changer.

Review Source

KM

Kevin M.  
Lead Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Great for a beginning email marketer"

November 21, 2025

5.0

So far it has been great. No complaints. They have a great youtube channel you can refer to for easy tips and tricks

Pros

I have reasearched a few email marketing clients. Gmass is great because it integrates with my google workspace.

Cons

As with any new user like myself, you need to have a basic understanding of email marketing. I had to watch a few of their videos for help.

Review Source

TH

Tiffany H.  
Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Fantastic system"

June 13, 2025

5.0

Very user friendly and quick. I integrated it with the google newsletter. I have already recommended this to coaching clients

Pros

It does everything I need to do quickly - Price is very reasonable for all it does. It works very similar to the CRMs out there that end up in spam and costs way too much

Cons

No cons as of yet. It does everything I need it to do. I would recommend this to anyone that is looking for a great email system

Switched from

[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/)

I wasn't getting the results I wanted from the other program

Review Source

Debra H.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Must have tool"

August 2, 2025

5.0

This is a must have tool for anyone doing mass email campaigns. Ease of use is its best feature. Quck delivery time.

Pros

This product is easy to use. Perfect for sending out mass marketing emails with very little bounce back. A must have tool.

Cons

Installation was a bit different. Overall once I got the hang of it, the product worked flawlessly. A great addition.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too complicated to get just a single piece of mail out.

Review Source

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