# Page 2 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GMass the right Email Tracking solution for you? Explore 1383 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168452/GMass/reviews --- GMass 4.8 (1383) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 26th, 2026 # Page 2 - Reviews of GMass ## Showing most helpful reviews Showing 26-50 of 1383 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicholas S. Developer Entertainment Used the software for: 1-2 years ### "Seamless, thorough Mass Mailing from the comfort of your GMail window" August 1, 2025 5.0 Makes sending mass emails for small businesses, startups, and organizations a breeze, from the comfort of your GMail browser window. Any user, from low-tech to amateur dev to more experienced dev can make powerful use of the feature set that GMass offers, for a fraction of the cost of a commercial mass-mail tool like Mailchimp. It is easy to integrate with Google Sheets, and easy to implement through the GMail extension and add-on. Maintaining an address list in Google Sheets was crucial for our organization. Online documentation is thorough, and the company provides multiple examples that should cover practically any use case that you are attempting to accomplish. Tech support is quick and efficient. After vetting many comparable services, we have come back to GMass again and again! Pros Easy integration with Gmail Good tech support options Thorough documentation & use cases Expandability and customizable to our needs Secure using the Gmail interface Cons This is not so much about GMass as it is about Google: You are limited to GMail's daily sending limits (500 for individual accounts; 2,000 for workspace). GMass gives you some ideas for working around this, but it's best to consider staying within the posted limits. It does not include pre-built email templates or an "email builder" like you would see in a marketing tool like SquareSpace. You are limited to what you can compose in GMail, or by building an email with HTML and importing the raw HTML in yourself. (Embedding images are another issue.) There are workarounds to both raw HTML emails and embedding images, though, and the GMass team has a thorough article about the methods you can use. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing GMass Feature set matched our needs, intergration with Google was a huge plus, price was competitive with these other services. Review Source Varun P. Strategy Founder Office Financial Services Used the software for: Less than 6 months ### "Effortless, high‑deliverability Gmail outreach" October 28, 2025 5.0 GMass has become the default for outbound and nurturing, consistently lifting open and reply rates while saving hours each week for the team.​ Setup takes minutes, the reporting is actionable, and the tool is reliable for daily execution across both small tests and large campaigns Pros GMass makes Gmail outreach remarkably easy, with quick setup, smooth Google Sheets mail merge, and strong personalization that lets campaigns scale without feeling robotic.​ Auto follow‑ups, smart scheduling, and reply tracking keep conversations moving while maintaining solid deliverability and clear analytics for fast decisions.​ The workflow fits right inside Gmail, so teams get powerful campaign features without switching tools, which speeds up execution and collaboration. Cons The learning curve around Gmail sending limits and warm‑up can feel confusing initially, especially when ramping new domains or larger lists.​ Occasional quota or API delays can push a send, and clearer in‑app alerts with one‑click reschedule would make those moments smoother.​ More built‑in templates and a lighter composer would be nice‑to‑have, but these are minor compared to the productivity gains. Review Source Sam K. Licensed Real Estate Salesperson Real Estate Used the software for: I used a free trial ### "Helpful for Efficient and Effective Email Marketing!" October 28, 2025 5.0 So far I have had a really positive experience with GMass. It has made my email marketing follow-up super efficient, and easily allows me to manage lists of clients and potential leads for my real estate business. Pros I appreciate how easy it is to install and use, as well as the seamless integration with the Gmail platform. Cons I never like having to pay for something, but in this case, for me, the service seems worth it, as I have become a lot more efficient and organized in my work. Review Source AD Ann D. Publicist Entertainment Used the software for: Less than 6 months ### "Time-Saving, Affordable and Easy to Use Email Marketing" November 10, 2025 5.0 I have had a great experience using GMass, it's saved me a lot of time on pitching, reporting and following up on leads. Pros This year, I started my own business and was looking for a way to send mass emails through Gmail with analytics about who exactly was engaging with our pitches. Many of these services can be extremely expensive, but GMass has great value for it's monthly fee, even as we continue to grow. I like how easy it is to use and how it's integrated into Google Drive for easy contact management. It's easy to see who is clicking and opening our emails, cutting time off reporting and improving insights into where our focus should be. Cons I don't have any complaints about GMass, but it can sometimes take a while to send a large batch of emails. Switched from [Streak](https://www.capterra.com/p/124465/Streak/) The price increased to where I couldn't afford it anymore and it was a service focused on CRM, which we do not need. Review Source VR Verified Reviewer Founder Retail Used the software for: Less than 6 months ### "Fast, easy, and effective outreach tool" November 30, 2025 5.0 My overall experience with GMass has been excellent. I was able to set everything up in minutes and start sending personalized outreach right away. The tool is easy to use, very flexible, and has helped me generate real customer responses, sales, and reviews without spending hours doing manual work. It has quickly become one of the most valuable tools in my workflow. Pros I love how easy and fast GMass is to set up. I was able to get my first personalized outreach campaign running within minutes. The customization options are great, and it integrates smoothly with Gmail so there is nothing new to learn and everything just works. It has already saved me a lot of time and has become one of the most efficient tools in my workflow. Cons There is not much I dislike so far. The interface can feel a little dense at first because there are many features, but once you understand where everything is, it becomes much easier to use. A bit more built-in guidance for new users would be helpful, but it has not slowed me down. Review Source NK Nishant K. Sr. Client Partner Computer Software Used the software for: Less than 6 months ### "Must have toll for Email sequencing " October 23, 2025 5.0 Fantastic and it is easy to use and i would recommend everyone to use it . I was facing issues with apollo and was not sure whether emails are landing properly or not. Pros It is easy to use and Great UI and UX and i can quickly add the spreadsheet and great toll for personalized experience. Cons Nothing identified yet it was seamleass and i must recommended it for professional using it . it can make the things easier for anyone using it. Review Source MN Mark N. No Specific title Health, Wellness and Fitness Used the software for: Less than 6 months ### "GMass - makes mail merge in Gmail easy to do! " July 21, 2025 5.0 After recently integrating GMAS into my workflow for mail merges, my experience has been overwhelmingly positive. The platform streamlines email communication and adds valuable tracking functionalities that elevate campaign effectiveness. Pros Ease of use, helpful tutorials, ease of connecting to a sheet with mail merge data. The campaigns dashboard is fantastic to see stats including clicking on links. Cons Price - feel it is a bit pricy. It did take a bit to understand some of the more refined features. Once tested, it was easy to use. Switched from [Mailmeteor](https://www.capterra.com/p/187305/Mailmeteor/) To difficult to use and wasn't creating the results I was looking for. Review Source JR Jesus R. Affiliate Mgmt Entertainment Used the software for: 1-2 years ### "I like GMASS" July 23, 2025 5.0 Pros It just works! Super easy to set up, and sending large campaigns with Gmail is so simple now. I love how fast and smooth everything is. No tech skills needed, anyone can use it Cons Honestly, nothing bad so far. Everything works great for me. Maybe the interface could look a bit more modern, but that’s not a big deal Review Source Avrodeep H. Digital Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Effortless Email Outreach with Smart Automation" July 14, 2025 5.0 Effortless Email Outreach with Smart AutomMy overall experience with GMass has been excellent. It's simple, fast, and incredibly effective for sending personalized email campaigns straight from Gmail. As a digital marketer, I use it regularly to reach out to clients, send newsletters, and automate follow-ups — all without switching platforms. GMass saves me hours of manual work and delivers strong results in terms of open and reply rates. The mail merge, scheduling, and AI-powered tools make it one of the most efficient email outreach tools I’ve used. It's reliable, easy to learn, and perfect for growing a business through email marketing. ation Pros \-Easy mail merge with Sheets -Smart auto follow-ups and personalization -Clean interface, no steep learning curve Cons \-Limited analytics visualization -Could use better UI for campaign overview - mostly text-based, so creating heavily designed or branded email templates requires external tools or HTML knowledge. Review Source MK MOHAN K. Business Manager Computer Software Used the software for: 2+ years ### "Best Outeach Tool" April 4, 2025 5.0 Best Tool for outreach with ease interface Pros GMass allows personalized mass emailing directly from Gmail – perfect for scaling outreach. Automates follow-ups based on recipient behavior (opens, clicks, replies). Sends emails as individual threads – no bulk email look, increasing open rates. Tracks real-time metrics like opens, clicks, replies, and bounces. Supports Google Sheets integration for contact management and segmentation. Offers powerful A/B testing to optimize subject lines and content. Helps maintain high deliverability with built-in email warm-up features. Saves time by automating drip campaigns with a few clicks. No learning curve – works right from your Gmail interface. Ideal for SoftVolt to run lean, effective, and data-driven campaigns across staffing and services. Cons No such Cons, except the limit, if you exceed limit by up to 5000/day its good. Review Source RB Rene B. Partner Information Technology and Services Used the software for: Less than 6 months ### "Intercom Series capability at a fraction of the complexity" May 22, 2026 5.0 Pros GMass has become my default mail merge tool for interview recruitment outreach. I've run two separate campaigns with it and both went smoothly. Quick setup, reliable sends, useful reporting. For a sole Researcher who doesn't need an enterprise platform, it hits the right balance of simplicity and capability. Cons The sequence logic is less sophisticated than what I had access to in Intercom Series previously, but that's an unfair comparison given the price difference. For my use case, the simpler model is actually a feature, not a limitation. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing GMass I needed something lightweight after using Intercom Series at a B2B startup. GMass gave me the same core capability, mail merge, follow-ups, tracking, at a price point and complexity level that suits a sole researcher running short-term campaigns. Review Source Lee B. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Efficiency at its best!" March 9, 2026 5.0 It makes it so easy to follow up with my clients. It was so easy to use and it came with a tutorial to set up. Pros Very easy to use with Google Sheets. Makes it very easy for me to see what clients are being emailed and which emails bounced back. Cons I would like to be able to automatically remove addresses that bounced back from the campaigns I send out. Review Source BJ Barbara J. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple and easy marketing tool" October 9, 2025 5.0 Sending out email campaigns to our growing contact list has been easy and stressfree. . Pros The affordability, simplicity and ease of use. I like the capability of creating individualized/customized email campaigns for our audience. Cons Nothing yet. . Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing GMass affordability and unlimited contacts, unlimited outgoing emails Switched from [Flodesk](https://www.capterra.com/p/207268/Flodesk/) individualized email campaigns, unlimited audience and unlimited outgoing emails Review Source JL Jorge L. Sales associate Financial Services Used the software for: 1-2 years ### "Great Experience " December 12, 2025 5.0 Amazing experience, it has simplified a lot of procedures on my end, it has helped me organize my data and reach out to some clients that I have forgotten and they come back to me. Pros What I LOVE the most from G Mass is that I can set up templates, I can organize my leads in google sheets and integrate it with G MASS to send an email campaign. Cons So far I have not had any type of issues where it has lead me to think that G MASS is a bad provider of software solutions, on the contrary, everything about this platform has worked out perfectly fine for me. Review Source LK Levi K. Head Coach Education Management Used the software for: Less than 6 months ### "Coach Levi" October 27, 2025 5.0 My overall experience has been excellent. GMass has made my athlete and parent outreach so much easier to handle. The ability to send individualized messages, track opens, and manage replies right from Gmail has been a huge help for my recruiting and training communication. Pros I really like how simple GMass makes it to send personalized email campaigns straight from Gmail. It helps me manage outreach easily and keeps all replies organized in one place, which saves me a ton of time compared to other platforms. Cons There’s honestly not much I dislike. It takes a little time to get used to all the features at first, but once you understand how it works, it runs smoothly and does exactly what it promises. Review Source Dr. Manohar G. Assistant Professor Education Management Used the software for: Less than 6 months ### "Smart Extension with efficinecy" July 13, 2025 5.0 it is good extension compared to other extension in the market, features like multisend is the best. Pros Nice extension with seamless and smooth work flow without much efforts. good for companying work of conferences. Cons Real time tracking is not up to the mark, even if you press the sent emails of yours it will shown in openings. Switched from [Mailsuite](https://www.capterra.com/p/164512/MailTrack/) features in gmass like multi send, scheduling Review Source KS Katarina S. phd student Education Management Used the software for: Less than 6 months ### "Great Help for Emailing Surveys" July 9, 2025 5.0 If you're looking for an easy way to send survey emails and get a clear picture of their performance, you should definitely try this extension. Pros What I like most is that besides sending bulk emails for my surveys, I can also see how many people opened the email. This insight is a huge benefit for me. It's also great that I can see how many people clicked on the link in the email. This lets me send reminder emails only to those who haven't clicked yet. Installation was very easy, and the app quickly connected with my Gmail. Everything can be managed right from Gmail, and it works well with Google Drive spreadsheets. Cons It's not always clear to me which link within an email is being tracked for clicks, if you are. having multiple link there. Also, I'm not entirely sure how GMass knows which column in my spreadsheet contains the email addresses, but it seems to detect it automatically, which is a good thing. Review Source MG Michael G. Publicist Media Production Used the software for: Less than 6 months ### "Solid platform with great features" September 26, 2025 4.0 It's a really handy service for how I need to use mass mailing. The auto follow ups will be a life saver, and the personalised emails feel easy to use, not allow errors. You can easily make a lot more errors using free versions of gmail mail merges using sheets. Pros I like the UI, the additional features (spam test), email validation and also the follow up feature. Cons I can't get my head around the extra mailing (over 2000 emails) using SMTP mailing. I also think it is vague to say that gmail may allow you to send more without that. Switched from [Yet Another Mail Merge](https://www.capterra.com/p/168100/Yet-Another-Mail-Merge/) I needed more functionality and also needed to send more emails. Review Source HL Harshad L. marketer Accounting Used the software for: 1-2 years ### "best had good use " August 16, 2025 5.0 Pros gmass very friendly user interface and very secure and best and has potential top grow in the market Cons limit is very low also not that pricing to compare with other even good value then that is the point Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) price is very low there fore i shifted from it Review Source Rob D. Comms Director Automotive Used the software for: Less than 6 months ### "GMass is worth it" August 4, 2025 5.0 I was surprised how many features we get for the cost. The integration with Google Sheets is a time saver. Customer service is very responsive. Pros I'm so glad I found GMASS. It's does more than I need at this moment and it's quite a value over the alternatives. The dev team is always adding new features and appreciates user feedback. Highly recommend. Cons I've used GMASS for two months and I currently have no CONS regarding how we implement it for our org. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost. Our list was growing and we did not need the added functionality of MC. Review Source GV Gust V. Junior Associate Biotechnology Used the software for: Less than 6 months ### "Super useful" May 20, 2026 5.0 Great. Only thing i'd add is the ability to change campaign titles in the dashboard because now they're just the subjects of my emails Pros Integrated within gmail so no extra apps or websites needed, ability for plain-text emails instead of formatted Cons It's quite an old UI, takes some time to figure out. Can be made a little sleeker, but overall still really good Review Source EZ Emmanuel Z. IT Consultant Government Administration Used the software for: Less than 6 months ### "GMass is Great, Incredibly fast output" September 2, 2025 5.0 Fast and Easy. Just connected a google sheet, drafted a letter, assigned data information, and last press the GMASS red button to send. Pros Gmass is great for fast sending of bulk email to clients. Just connect Google sheet, draft a letter , assigning data and press the RED Gmass button and Viola. Problem solved. Cons Need to subscribe all email in the group to send GMASS email. Gmass should have a group discount for google workspace group users Review Source PL Parth L. Sales Manager Marketing and Advertising Used the software for: Less than 6 months ### "Gmass - Best email Marketing tool" March 11, 2026 5.0 Its one of the best email marketing tool in the web. It is value for money and best for data management. Pros Gmass is the best email marketing tool I have ever used, It is value for money and best for data management. Cons Nothing, Gmass is best email marketing tool I have ever used,. It is value for money and best for data management. Review Source OG Orion G. Owner Real Estate Used the software for: 6-12 months ### "Gmass is really an amazing tool!" July 17, 2025 5.0 its a 10 out of 10. We use this tool everyday. We have 3 accounts currently and probably will get more as we scale. Pros So easy to use and the follow up campaigns! Everything connects with Google sheets. We send hundred of offers a day with Gmass Cons Not much downside with Gmass. It's super easy to use. They have spam filter testing to make sure your emails hit your potential clients inbox Review Source DK Dawid K. Music Producer Music Used the software for: 2+ years ### "Using it since 2017" March 13, 2025 5.0 Using it since 2017 mainly for sending bulk emails to large list of subscribers with variety of possible options that comes along with it(send as replies, send from csv etc...) Pros I've been using it since 2017, and even tho I tried couple of other similar apps along the way none of them was that much powerful in terms of all the possible options/settings you can involve in each campaign. This is really great all-in-one engine that's gona help you with sending big campaigns to your subscribers and maintaining high-delivarability and as customized as possible. The fact that the app itself is still evolving is making it even better. Cons The only one bad thing I could say about it - bc this is not a bad thing for me really personally - that it could be a little overwhelming for beginner users to use it properly, but that's only due to the variety of options it gaves you. And the gmass blog/support is gonna teach you anything you need yo know and answer all your questions anyway. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.