# Page 20 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of GMass

## Showing most helpful reviews

Showing 476-500 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elmārs B.  
Chef  
Entertainment  
Used the software for: Less than 6 months

### "Easy"

September 26, 2023

5.0

Pros

Easy using GMass extension. Very fast support / customer service.

Cons

Everything I needed works fine and there are no problems for my needs.

Review Source

VR

Verified Reviewer  
Founder  
Computer Networking  
Used the software for: Less than 6 months

### "So easy to use and fantastic for any kind of outreach!"

June 1, 2023

5.0

Pros

I appreciate that it is easy to install, use and deploy. Immediately I installed it I was able to begin using

Cons

Can't think of anything - for now it is meeting up to my expectations

Review Source

LB

Lauran B.  
Acqusitions Director  
Real Estate  
Used the software for: Less than 6 months

### "Great software for bulk messaging and tracking sent emails. "

July 16, 2020

5.0

We pull a lot of lists per week to advertise our services and we are not restricted (like other services) with our list counts. Also, Gmass emails end up in the inbox of our recipients instead of Promotions or Updates.

Pros

I love the GMASS reports and auto follow-ups. It is incredibly easy to link to Google Sheets to send customized emails. The reports generated for a campaign contain very useful information that would be difficult to track without this amazing too! Saves a lot of time. We use it twice a week and it works great for our business!

Cons

Not crazy about the instant reporting as emails are deployed. It seems to conflict with the overall reporting.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

List management and ease of sending

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Personalized emails while sending in bulk"

October 15, 2021

5.0

Gmass has helped save almost 60 mins of work every day.

Pros

The tool is quite easy to use and easy to deploy. it provides all much-needed features like personalization, bulk sending, tracking and scheduling emails for a later date.

Cons

While sending a follow-up email or an email as replies. Gmass should NOT pick an automated responder and reply on top of it.

Review Source

VR

Verified Reviewer  
Marketing Intern  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Gmass great for beginners"

February 10, 2021

5.0

Gmass is incredibly user friendly and especially beginner friendly. I'm new to all of this and Gmass was extremely easy to use and set up for the first time. The dashboard makes it very simple and intuitive to use different features and discover new ones. I don't think I've had something come up that I wasn't able to do in Gmass. Worked perfectly.

Pros

It was great for a beginner. I was able to use this tool to send emails daily with automatic follow-ups. Great for CRM.

Cons

The service can be a little slow at times, but nothing unbearable.

Review Source

John T.  
CTO  
Consumer Electronics  
Used the software for: Less than 6 months

### "2005 Open Rates!"

June 19, 2019

5.0

Getting important email in the inbox and opened is great.

Pros

My last campaign I got 30% open rate! Our normal rate for the same list with MC is about 8%.

Cons

There is a learning curve to over come.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

We use both, Gmass has much better open rates, but is a different animal

Review Source

Molly F.  
Community Engagement Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "An effective tool for daily use"

December 2, 2020

5.0

Pros

GMass has proved to be an effective and necessary tool for my daily marketing and fundraising needs. The program flawlessly integrates with my Gmail and allows me to easily keep track of campaigns and metrics. I used the free program for about a month and recently upgraded to be able to send more emails a day. I have recommended to all my co-workers and also recommend to you reading this!

Cons

I do not have anything that I do not like about this product

Review Source

Timothy B.  
Co-owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "great little tool for marketers"

July 15, 2022

5.0

Pros

best feature is the warm up feature, absolutely brilliant

Cons

a little wonky to get installed, bought with main account and had to "send" it to another gmail...didn't have the correct link to do so but customer support sent the right one and after that it was a breeze

Review Source

VR

Verified Reviewer  
Public Relations Manager  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Works great for all size businesses!"

March 13, 2023

5.0

Pros

GMass has made mail merging a breeze! I also love that it shows me who opens what email and the specific links that are clicked within each email. Highly recommend for any size business!

Cons

No cons here! It's really worked well so far and I'm excited to use it!

Review Source

DW

David W.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Once I learned how to navigate, I loved it"

August 9, 2020

5.0

Honestly, this is a little tough to learn how to use. Which is the only reason I am giving it 4 instead of 5 stars. I am not really software literate. If you are then this is definately a 5 star value for you. Turnaround time from support is a little long, But having said that, once I learned how to naviagate it, I really more than like it It will fill all my needs with ease now. And save me a lot of money every single month.

Pros

Once I learned how to naviagate it, I really more than like it It will fill all my needs with ease now. And save me a lot of money every single month.

Cons

This is a little tough to learn how to use. Turnaround time from support is a little long,

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Zoho was difficult to use and prone to being seen as spam

Review Source

PH

Portia H.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great product and the price makes it a no brainer"

July 22, 2023

5.0

Pros

The ease of use and deliverability of the emails so far.

Cons

nothing yet, except that it is in Gmail so it is limited to the regulations of them

Review Source

CR

Christopher R.  
Sales Specialist  
Semiconductors  
Used the software for: Less than 6 months

### "Great Product for Sending out Bulk Emails"

April 4, 2024

5.0

Its been great and is is saving me so much time to get back to the more important things like deals and money.

Pros

I liked the ability to save myself time by sending bulk emails.

Cons

I wish it wasn't on google spreadsheets but thats about it.

Review Source

IR

Imani R.  
Founder  
Online Media  
Used the software for: Less than 6 months

### "GMass gets the job done! "

July 20, 2023

5.0

I'd definitely recommend GMass for reaching a large number of your target audience members.

Pros

GMass is super easy to install and super easy to use! I was able to email hundreds of contacts in minutes. It was also easy to add customizable fields to my email templates.

Cons

I had to transfer data into Google Sheets from Microsoft Excel. It's not the worst, but it slowed down the process a little.

Review Source

HA

Hratch A.  
Campaign Manager  
Government Administration  
Used the software for: 2+ years

### "I am an avid user of Gmass"

May 3, 2022

4.0

Pros

1) Ease of use, 2) price, 3) Rebate you are offering.

Cons

I would like to have more control of how the final product looks like to the end user.

Review Source

CB

Craig B.  
Webmaster  
Marketing and Advertising  
Used the software for: Less than 6 months

### "GMass is Awesome!"

October 14, 2023

5.0

Pros

I've used Gmass in the past and found Gmass to be very valuable and the cost is very affordable. Highly recommended! 5 Stars!

Cons

I have no complaints about Gmass. All is great.

Review Source

Shayna C.  
Secretary  
Information Technology and Services  
Used the software for: 6-12 months

### "GMass is Awesome! "

May 31, 2021

5.0

It was great, easy to use, and helpful for when I needed to get a ton out to the club I'm part of in a short time. I recommend this to anyone in the beginning stages of marketing; it's also awesome for all fields!

Pros

The features are simple to use, the customization settings are quick to use, the link checkers is a blessing in disguise and the tracking of emails have been a breeze!

Cons

I wish there was more flex with their paid plans, and one feature doesn't work but it's being worked on now.

Review Source

LR

Lester R.  
Director of Business Development  
Construction  
Used the software for: Less than 6 months

### "Very good tool"

September 3, 2023

4.0

Pros

It is easier to use than other platforms. This software allows my company to email many of our stakeholders at once, saving time.

Cons

It has taken a little bit of time to get used to. It is good nevertheless though.

Review Source

VR

Verified Reviewer  
Associate Broker  
Real Estate  
Used the software for: 2+ years

### "Works great"

February 11, 2020

5.0

My overall experience with GMass has been very good.

Pros

I love that if you need to send out mass emails that with the gmass add-on to gmail you can do so without it capping the amount of emails you can send out. I made the mistake of trying to do a mass email without gmass and then I couldn't send any more emails until the following day. With gmass you don't have this issue.

Cons

I don't have anything I dislike about this software. Very useful software for mass emails and have no complaints.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Life Changing"

August 6, 2022

5.0

My overall experience with Gmass has been phenomenal. It was easy to setup and easy to tweak, in order to fit my needs.

Pros

The most impactful feature of gmass is the automatic follow-ups. Once the campaign is setup, the software will continue send follow up emails as long as you want.

Cons

The thing that Gmass is lacking is a mobile app. I would love to be able to check on the status of my campaign while I am not in the office.

Review Source

AD

Antoine D.  
Business developer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Very nice"

April 18, 2023

5.0

Pros

Easy to use, I had no problem and it is very fast

Cons

A bit difficult at the beginning, but once you understand it's super easy

Review Source

IG

Isabel G.  
Administrativa Comercial  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Es muy útil, versátil y completa."

February 8, 2022

5.0

Cuando necesito enviar a varios destinatarios correos profesionales, Gmass genera un ahorro de tiempo muy considerable. Es una aplicación diseñada para la productividad.

Pros

Absoluta admiradora de esta extensión. Es muy útil, versátil y completa. Desde la suscripción gratuita de envío (50/día) hasta la premium (2000/día, 500 si se envía desde cuenta de gmail por la propia limitación de este servicio), es una extensión confiable y segura, que proporciona un servicio profesional de envío de correos.

Cons

Google a veces da problemas para localizar las sheets (no valen excel subidos al drive).

Review Source

TD

Thomas D.  
Gerant  
Performing Arts  
Used the software for: Less than 6 months

### "soft ok mais devient un spam"

December 2, 2023

2.0

Pros

Bon soft, pas le plus evident a prendre en main.

Cons

Gros point négatif sur les emails marketing de gmass. On devient vite la cible de leur propres emails de marketing. On ne peut pas se désinscrire...

Review Source

Rodrigo F.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Didnt believe a tool like this existed"

June 3, 2021

5.0

I started looking for something like this thinking I would not be able to find it. It works great! I have using third party software like mailchimp, configure domains, etc. I want to be able to send marketing emails right from my inbox in Gmail and thats exactly what Gmass does, I love the follow up feature and how I can import lists from google sheets, reports work great too and it has anti Spam and link checker features too. A+++

Pros

Ease of use Use it directly from my gmail inbox Auto Follow ups

Cons

Reports could be a little bit more graphical Havent found a way to import a HTML created from bee free but this may be due to gmail and not gmass

Review Source

ED

Elisa D.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Excellent Product"

September 18, 2020

5.0

Sending out mass emails EASILY without unnecessary design work.

Pros

Easy to use, exact functionality I need. So simple and so many good reminders so you don't make mistakes.

Cons

Um, that I'm not using it right now. I really find it to be so helpful in my job.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I need something fast and easy.

Review Source

EW

Eric W.  
President  
Banking  
Used the software for: 6-12 months

### "Great product"

June 13, 2023

5.0

very positive and easy to use

Pros

easy fast and effective I really like it

Cons

I wish I could drop and paste the emails

Review Source

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