# Page 21 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

---

GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 21 - Reviews of GMass

## Showing most helpful reviews

Showing 501-525 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Landon C.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Tool!!"

November 13, 2021

5.0

Pros

This tool and all of the extra tools you get are awesome!! And you can even hook up an SMTP to send even more volume! Or he will let you use his at no extra charge! Who does that??!! I am now landing my emails in the inbox thanks to GMASS!!! Thank you!!

Cons

nothing yet eventhough I have been using it for awhile

Review Source

Shanta A.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Exactly what I needed"

November 8, 2020

5.0

Pros

I am a huge gmal and google drive user. The fact that I can send all my cold emails right through Gmail is a game changer and makes this 1000x easier.

Cons

There is no reporting dashboard and I don't know a way to export reporting data

Review Source

EV

Erick V.  
CEO  
Automotive  
Used the software for: 1-2 years

### "Unexpectedly in love"

March 1, 2023

5.0

simple quick, reliable, awesome. Great reporting too

Pros

I was surprised at how simple it was to use and setup. I'm used to using Outlook in conjunction with Word to send mass emails and the setup is ridiculously stupid for such a legacy software.Gmass was so simple I thought i was missing something. Big shoutout to \[sensitive content hidden\]! this has become my favorite Gmail addon.

Cons

the clutter that gets created in inbox and sent could be managed by automatically archiving into folders

Reason for choosing GMass

Gmass seemed incredibly simple and super non technical for anyone to use.

Review Source

RC

Rahul C.  
SEO  
Media Production  
Used the software for: 1-2 years

### "Really Loved It"

February 19, 2021

4.0

I am using Gmass for more than 1 year, and I love their service because Gmass is easy to use. I am not a technical person so I find it difficult to use technical apps and software. But to use Gmass you do not need to be any expert, it is simple.

Pros

Easy to use Detailed Campaign Report Different level follow-ups

Cons

Their standard plan has not Sequences and follow-ups

Review Source

Pedro C.  
Head de Marketing e Growth  
Management Consulting  
Used the software for: 2+ years

### " I've been a fan of this tool since 2018, Better than a normal e-marketing tool"

April 21, 2021

5.0

Pros

answer rate, UX Gmail, bounse, email validation

Cons

has no automated response, does not have integration with zapier

Review Source

JL

JR L.  
Sales Manager  
Veterinary  
Used the software for: Less than 6 months

### "Super helpful and easy to use "

April 28, 2021

5.0

Getting new product info in front of our full customer list. Engaging with new-to-me clients after taking over for a colleague. Supplement cold calls with ease.

Pros

Super easy to use. From personalizing to importing lists to reviewing data, it has everything I'm looking for and it's super easy to find. I have and will continue to recommend.

Cons

I struggled at first finding the campaign results, but that was a hidden folder that I was able to access/adjust through my Gmail settings, so not a GMass issue. One problem I've run into is personalizing follow-up emails. I believe I'm following the necessary steps but when I write "Hi {FIRSTNAME}," (to pull from my lists), the follow up emails were being addressed as, "Hi {f,". I've stopped personalizing follow ups as a result, which isn't the end of the world since it's kept in the same thread.

Review Source

George E.  
CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great, Easy, Valuable, saves time"

February 13, 2020

5.0

Great tool, saves time, you can add a pause between emails so it helps the domain from too many going out at once. It's great and its easy, scared me in the beginning, because it added a bunch of emails already to be sent with their message, I clicked send thinking it was going to 10 of my contacts, NOPE it was a test email to their team. I love it.

Pros

everything in title, saving time, saves money

Cons

nothing, its a great tools, does what it states

Reason for choosing GMass

its much easier and better, many options

Review Source

VR

Verified Reviewer  
Technology Specialist  
  
Used the software for:

### "Excellent transition tool when your building a more personalised mailing list"

May 31, 2018

5.0

Excellent tool to clean up mailing lists by offering a personalised message to recipients.

Pros

It's very competitive on price and starts out free with 50 emails per day! This is more than enough to find out if it is useful and to start building a personalised mailing list. It is also very simple to get started and by using spreadsheets becomes very powerful.

Cons

Nothing with the product but by using your main gmail / gSuite powered email you do run the risk of being restricted to spam if you aren't careful. Also be prepared to deal with failed messages when cleaning up your email lists.

Review Source

JM

Joseph M.  
Sr. Account Manager  
Telecommunications  
Used the software for: 6-12 months

### "GMass is a super power."

April 26, 2022

5.0

Pros

GMass is a super power. I have found no greater way to connect with my clients at scale with such precision. Using gmass has increased my response rate to client improving their satisfaction and improving my sales. You can get more done in less time with Gmass.

Cons

The price has increased. I do not see new features to justify this.

Review Source

JS

Jason S.  
Broker/Owner  
Real Estate  
Used the software for: 2+ years

### "Wish I knew about this sooner!"

February 18, 2019

4.0

Was pretty good

Pros

Easy set up, worked like a charm. Wish I know about it sooner

Cons

I wish bad emails went into a separate folder instead of my inbox

Review Source

Sarwat Mahdi H.  
Social Media Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easily the Best Application for email marketing."

January 21, 2023

5.0

I've had a wonderful experience altogether. I have been using Gmass to schedule email campaigns, and I have not encountered any major problems.

Pros

With its seamless integration and user-friendly interface, Gmass has been my go-to tool for bulk emailing for all of my daily campaigns. Any marketer can take a breather thanks to its personalisation.

Cons

I wish using the smtp function to exceed Gmail's sending restrictions was a little bit simpler. 

Review Source

Fletcher P.  
Intern  
Renewables & Environment  
Used the software for: Less than 6 months

### "Five Star"

February 6, 2021

5.0

I have loved using GMass and it has really helped me save time when contacting potential leads.

Pros

This software was great, the features included made it very user friendly and provided integrations to Google sheets and also prevents you from sending over the 2000 maximum emails that Google lets you send a day.

Cons

I think that it ran a little slow on my chromebook, although this could just be because my chromebook isn't very good.

Review Source

ES

Edvins S.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Honest review"

May 9, 2023

5.0

Have been returning to this, very simple and overall good way to automate your emails and time.

Pros

Fast, easy to use, does what you think it should, never errors out

Cons

Basic subscription plan should include all functionality

Review Source

Ryan Oneil K.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gmass is a Gamechanger for Gmail and my Life"

June 12, 2020

5.0

I am very thankful for the creation and maintenance of Gmass. It has made my outreach to my close network seemless and you can get really creative with the spreadsheet and personalization. I recommend it to almost everyone I know. Its my secret weapon :-)

Pros

The ability to personalize emails so that I can keep in touch with my close network and they do not feel like they are getting a generic email blast.

Cons

I want to be able to use the follow up feature more but I have not gotten comfortable with it.

Review Source

Anita P.  
Sales Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Tool."

June 6, 2023

5.0

Pros

It is easy to use. I just love this tool.

Cons

Auto follow-ups must be more smooth. nothing else

Review Source

JD

Jasmine D.  
Founder/Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Thank you for creating this resourceful tool"

April 26, 2023

5.0

Pros

We enjoy the ease of templates being available at the click of a button.

Cons

At this time, we feel Gmass works perfectly for our team.

Review Source

Caleb B.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Killer App"

January 22, 2020

5.0

Pros

Honestly, I haven't been able to find another app that works quite like this one. I've been looking around for a while and have tried other options. We need a small scale, targeted way to send emails to potential clients. A first impression is very important to us, so making sure we can easily send emails that specifically address each person is absolutely necessary. We already live in G-Suite, so its integrations are seamless.

Cons

This is not for large scale email marketing. We can't just send out emails to our entire client list. This is a limitation on Google's part though. We don't really want to set up a server or anything, so large scale email marketing with this isn't an option for us. Again, it's not so much a limitation of the app

Review Source

Rohan R.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Gmass is a super easy and super awesome tool for online businesses. "

June 16, 2021

5.0

Gmass has helped me book more appointments for my business. I'm happy to close more deals because of Gmass

Pros

Ease of use, and the way it removes the send option and gives us a chance to check our email before blasting it off.

Cons

User interface could be larger than a small window.

Review Source

BM

Byeongjun M.  
Founder  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best email marketing software I've ever used"

June 3, 2021

5.0

Pros

Done a lot of email marketing due to the nature of my work; GMass saves at least 50% of my time at my office. It works perfectly, whether it's email tracking or auto-followups; I highly recommend this to everyone that needs it for email marketing.

Cons

GMass would not be helpful for tasks that require a human-to-human interaction, such as a personal connection.

Review Source

SP

Sahil P.  
Portfolio Manager  
Fund-Raising  
Used the software for: Less than 6 months

### "Simple, elegant, functional"

November 9, 2023

5.0

Pros

Love the tool and impressive acquisition strategy. Attached are review screenshots. Thanks!

Cons

Nothing for now, probably just increasing the daily limit of 50 mails/day to 75 or 100 would be great on the free account. For the paid one, $20/month or $240/yr is a bit expensive for small businesses.

Review Source

Hannah C S.  
Public Relations  
Music  
Used the software for: Less than 6 months

### "Gmass is great !"

October 8, 2019

5.0

Having a list at the end of the email of who you sent to.

Pros

Gmass is amazing honestly speaking. As a PR I have to always send out email to key industry people so with GMASS i was able to send out about 120 email with no issue. I love the fact that i am able to personalize each email and and it creates updates of who opened and how many was sent which is amazing.

Cons

Not much that i didnt like it was worth it .

Review Source

RSP

Ravi Shanker P.  
Business Manager  
Information Services  
Used the software for: Less than 6 months

### "Makes mailing simple"

April 3, 2019

4.0

Pros

I like the idea of bulk mailing while using gmails features. I mean i have to only do what i have been doing since i am using internet.

Cons

The support, i understand you these guys have small team and they cant provide a full fledged support but still if you want to grow you have keep convenience for the users, i am sure every user who is new to Gmass have a plenty of question but instead of asking when we are told to search the topic and read blogs that makes it difficult, they should understand that majority of the users of this service comes from a working background and its not possible for them to read blog of 1000 words every time they want to resolve or understand some features. if they can avail a live chat system i am damn sure everyone will appreciate this.

Review Source

Mustafa K.  
Ghost Blogger  
Internet  
Used the software for: Less than 6 months

### "GMass Helps Me Do Email Marketing Without Complicating Things"

February 1, 2019

5.0

Pros

The best part about GMass is that it allows me to send out mass emails via Gmail ethically as replies to existing threads. This not only helps increase open rate but also helps gain more replies. This feature alone is worth the price. Kudos the GMass team for creating a tool that's invaluable!

Cons

So far I like everything about it. It could have been made easier to use, but not a big deal.

Review Source

AT

Andrej T.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Perfect tool to start cold emailing"

October 28, 2021

5.0

Very good. Saves a lot of time when sending out a lot of personalized emails.

Pros

It's easy to install. Very clear instructions to set up a campaign and the price is also affordable for those who just start email marketing. Perfect for starting out with cold emailing and sending personalized emails, which hit the inboxes instead of the spam folders.

Cons

Fewer features than other (much more expensive) competitors.

Alternatives considered

[Mailshake](https://www.capterra.com/p/164705/Mailshake/)

Reason for choosing GMass

Cheaper, and easier to set up.

Review Source

QE

Quinn E.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Highly productive tool"

March 1, 2023

5.0

Pros

It's easy to use, user-friendly, time-management, efficiently completes tasks

Cons

It's confusing at times, it isn't always consistent in the information it gives the customer

Alternatives considered

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

Reason for choosing GMass

Higher success rate in the emails deliverability rating

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.