# Page 23 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of GMass

## Showing most helpful reviews

Showing 551-575 of 1366 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

Joe G.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Pretty Impressive and User Friendly Platform"

July 7, 2021

5.0

Pros

Not only that it is a very well-thought-out platform but it is supported by well-documented blogs. The blogs by the \[SENSITIVE CONTENT\] are easy to understand and are a gold mine for anyone playing in the cold emailing landscape. \[SENSITIVE CONTENT\]knows what he is talking about and have done a pretty impressive job building GMass. Users of GMass can rest assured that they are in safe hands. The system manages my inbox neatly with folders and labels far better than I could have imagined. Above all, it is a seamless and user-friendly platform that can handle some big loads if you are planning high volumes.

Cons

Nothing pretty much. The platform is robust.

Review Source

TJ

Tom J.  
Board Member  
Education Management  
Used the software for: Less than 6 months

### "GMass 1st Impressions"

April 12, 2023

5.0

Non Profit fund raising

Pros

Value and ease of use, along with tracking

Cons

It's not a big deal but was curious how to shut down if I didn't want to use for a while. Had to email support.

Reason for choosing GMass

It focused on just mass mailings

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Seemed that GMass was easier to implement and had basic antilithics.

Review Source

Jamal B.  
Area Sales Manager  
Medical Devices  
Used the software for: 6-12 months

### "Highly recommend Gmaaa"

December 27, 2022

5.0

Pros

Easy to use and very efficient. The email tracking is my favorite part as am able to follow every detail

Cons

A lot to play around with but easy to figure out

Review Source

Jared W.  
Owner  
Music  
Used the software for: 6-12 months

### "Save yourself hours with this simple tool"

June 18, 2020

5.0

I've almost been using it for a year. Was very happy to learn such a tool existed. I was wasting a lot of time before coming across this software.

Pros

Very easy to install, very easy to use, and it goes above and beyond to ensure you don't hit the wrong send button

Cons

Limitations on the free version can be frustrating, but I understand why they exist. The paid version is well worth it.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "There are a lot of other options out there"

August 22, 2022

3.0

Pros

It is very easy to use and it is linked to Google (Gmail). Which means that basically anyone having a Gmail address or using Google as a mail provider can use Gmass. It is kind of a no-brainer tool, you ca use it to blast emails and you can also access some follow-up tracking information afterward. Being able to schedule emails also is a good feature.

Cons

It is quite expensive I think for the small number of features it offers. And also I am not sure about security as anyone literally can use it. We can be easily listed as SPAMs.

Review Source

JU

Jude U.  
Editor in Chief  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesome tool"

April 24, 2019

5.0

Gmass is Just what I have been looking for. I don't know why it took me this long to discover it, but I am very glad I finally did. It is very easy to use. It gives lots of useful reports on emails sent; such as delivered, opened, clicked and bounces. I love the fact that I can choose the number of emails to send per day and do follow ups on email sent automatically. I was not even looking for the follow up feature when I purchased Gmass. However the conversion on the follow ups is worth every cent. Did I mention that Gmass is ridiculously affordable?

Pros

Send bulk emails through gmail Choose the number of recipient per day Automate follow up emails send email from email list on google sheet get reports on a delivery, open rate, clicks and bounces easy to use

Cons

I would love if it has an email validator. However, it gives a report on bounces.

Review Source

Daniel G.  
Founder  
Internet  
Used the software for: 2+ years

### "Gmass is the perfect emailing compliment—HIGHLY RECOMMEND"

February 4, 2019

5.0

Fantastic.

Pros

Gmass allows marketers and sales folks to automate a part of the emailing process without sacrificing the perceived quality of emails. I highly recommend. The interface takes a little learning (as it's embedded into gmail), but it's pretty intuitive for the complexity it's trying to pull off.

Cons

Not much. I like everything about it and don't have anything negative to say.

Review Source

PN

Phil N.  
Marketing  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Want to wreck your sender reputation? Use GMass."

July 8, 2023

1.0

Pros

Affordable, relatively easy to set up, integrates with Gmail.

Cons

I had an old email list so I used their "Verify emails before sending" option and sent an email to just 90 people on the list. All 90 emails went out (i.e. their "verifier" found no issues with the emails) but 30 of them bounced back. Prior to sending the email, I tested it with their spam solver and the email got into something like 13 out of 15 test inboxes. After sending the email, it now goes into 13 of 15 spam boxes. Long story short, their email verifier doesn't work and using GMass to send just 90 emails has changed my email reputation from good to spammer. On top of that, they won't give me a refund, although that's inconsequential compared to the damage done to my sender reputation.

Review Source

AS

Allison S.  
Owner  
Insurance  
Used the software for: 6-12 months

### "The ability and functionality that GMass delivers was a game changer for my business!"

June 20, 2018

5.0

Has allowed my business to grow since it's inception. Has changed the dynamics of our abilities to mass communicate!

Pros

I love the ability to build upon it's platform, the ease of integrating it into GMail and what my business was currently doing and expanding too! GMass has become an essential function of our marketing tools and it's ability to easily connect to our databases that we manage through Drive.

Cons

I have yet to find anything that would discourage me from utilizing GMass. Issues I have run into have been resolved in reasonable amounts of time given the support chain. If you are not the type of person to "DIY" an issue i.e. read and troubleshoot from blog posts, and want to integrate this software; then I would only suggest to be aware support will only come in email form or from reading through others experiences! It's abilities to take the "sending & scheduling & follow-up" into more an automatic flow is also a great tool!

Review Source

Tisse M.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Simple, Powerful, & Effective"

February 8, 2021

5.0

Pros

The best thing about GMass is that my emails are no longer ending up in people's spam folders! That kept happening with other services and I couldn't seem to stop it. And I like the ease with which it connects to my Google Spreadsheets.

Cons

Occasionally, someone's virus detection flags an email if the link tracking has been enabled.

Review Source

RP

Roshinee P.  
Europe Regional Head  
Events Services  
Used the software for: 1-2 years

### "Simplest bulk emailing tool present"

April 10, 2021

5.0

Overall experience has been great. I continue to use it regularly for any campaigns/ retargets that I do

Pros

Extension in inbox makes the tool handy. Replying on the same thread to the last conversation is one of the unique features gmass offers when compared to other mail merge tools.

Cons

If it offers reporting and integration on google sheet- it would be good. Such integrations are offered in other mail merge tools. Links/ photographs that we copy paste as templates need to be vetted with test emails before sending as it sometimes end up being sent with some encrypted links and images.

Review Source

DP

Dennis P.  
Owner  
Internet  
Used the software for: I used a free trial

### "100/100"

October 4, 2023

5.0

Extremely Impressed.

Pros

Everything about this extension is perfect. Simple, but extremely effective.

Cons

none

Review Source

SC

Sohaib C.  
md  
Airlines/Aviation  
Used the software for: Less than 6 months

### "gmass review"

April 3, 2023

5.0

Pros

the fact its email marketing feature is good

Cons

nothiung at all really aj done a good job to opemn

Review Source

CB

Coco B.  
Content Creator  
Media Production  
Used the software for: Less than 6 months

### "Automate & TRIPLE your workflow !!!"

July 31, 2022

5.0

GREAT!! and excellent customer service

Pros

I purchased Gmass about 2 months ago. I send tons of emails every month and it takes forever to do it manually. Gmass allows me to double my workflow by sending emails on autopilot. It also has a function where it automatically follows up if the person that I emailed has not responded to my initial email. One of my favorite features of Gmass is that it allows me to see who has opened my emails/the amount of people, who clicked, and who did not take action.

Cons

Honestly, there wasn't anything that I disliked about the product

Review Source

JI

John I.  
Director  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "So far, so good"

May 7, 2023

4.0

I am new to the tool. It has been brilliant so far. I will recommend it

Pros

The convenience and ease of use, cost efficiency

Cons

Recently signed up. Not yet discovered what I do not like

Review Source

JP

Jessica P.  
Marketing Specialist  
Financial Services  
Used the software for: 6-12 months

### "Gmass Review"

June 21, 2022

3.0

Pros

What I like that most about this software is how easy it is to create a template

Cons

What I like the least about this software is that it has to come directly from each email platform and not one bigger platform

Review Source

VR

Verified Reviewer  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very Useful"

April 5, 2020

5.0

Pros

It really made our work easier, on different levels. Processes take less time now and we are thus able to work more efficient.

Cons

It overwrites other tracking software, and it if a spreadsheet is adjusted, it has to be reloaded as a new campaign. If you do not reload it, it sticks with the first version of the spreadsheet.

Review Source

VG

Vassilis G.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great tool for reaching to hundreds/thousands of people at once"

May 30, 2022

5.0

Pros

Great tool for reaching hundreds/thousands of people at once whilst personalising the email to each recipient, whilst tracking their activity!

Cons

A bit difficult to use at times. Would be great if they had some ideas about sales emails, tips, etc.

Review Source

Matthew I. S.  
Founder  
Insurance  
Used the software for: 2+ years

### "Great Product - Increases Efficiency"

June 24, 2020

5.0

Really happy, longtime, paying customer. The time it saves me easily pays for itself even if I only need it a few times per year!

Pros

We are able to create flexible and customized emails quickly and at scale with minimal hassle and no errors.

Cons

Wish it was possible to convert an active email draft to send via Gmass from list in a google sheet after starting the draft as a regular 1-1 email.

Review Source

AD

Alex D.  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "GMass is a needed tool for small businesses"

August 8, 2022

5.0

We have had no problems with gmass

Pros

The ability to reach people at scale and grow our business

Cons

It was a tad confusing to understand at the very beginning but the info available on the site make it extremely easy

Review Source

sR

shivam R.  
associuate operation manager  
Banking  
Used the software for: Less than 6 months

### "Gmass Review"

April 28, 2023

5.0

Pros

Personalize feature of emailing is best

Cons

Don't take entire thing into one excel sheet

Review Source

NP

Nikki P.  
Marketing Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Better Email Coversions"

October 30, 2020

5.0

Pros

Absolutely love the Gmass extension. We signed up with Gmass so we could see if this tool would reduce the emails that were landing in the spam or promotion inbox. It definitely did. Gmass has helped us take our email marketing to the next level because our opens and click throughs have increased. It is easy to use and offers great tracking reports. Highly recommend.

Cons

So far so good. The only thing that isn't my favorite is the way you add contacts.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because my emails were getting kicked to spam.

Review Source

SA

Sajid A.  
PM  
Accounting  
Used the software for: Less than 6 months

### "A very very easy to setup and just in few click a bulk emails to send using gmail"

January 8, 2021

5.0

I really appreciate and thanks to the team that made us an easy way to send email and very easy to setup

Pros

When i was searching for bulk email using GSuite or Gmail i was tired to paying for different site like pabbly.com and others but when I found here the Gmass it was really amazing and very sample and easy to use just in a couple of clicks you can send 2K emails directly and the report I really like because it was 99% real so the first time I see the real report even Mailchimp can't give the actual. but thanks to GMASS to have such a system for doing easy and quick marketing. thanks again

Cons

I like everything of this software and all features are amazing

Reason for choosing GMass

Easy to setup, real report, cheap price, easy to send

Review Source

Fabian S.  
Channel SE  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent free product. Even better paid one."

December 21, 2020

5.0

I only recently started using GMass on recommendation from a colleague. I'm constantly having to email hundreds of contacts and GMass has saved me hours per month and, as a bonus, has given me visibility and reporting capabilities that I never dreamed possible. I really like that they keep making improvements and adding features. Just a few days ago, I got an email stating that they'd added conditional content capabilities. This totally changes everything for me and it's a feature I can see myself using daily. Even the free features were awesome but I opted to get the paid version so that I could expand my reach within my contact list.

Pros

The ability to email large groups and gain visibility into their individual interactions is invaluable.

Cons

The only feature I wish it has was an independent CC list.

Review Source

EA

Egor A.  
Head of Content  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best value for money, best overall"

November 28, 2023

5.0

Pros

Out of all the options for email marketing it seems to be the one that provides the most complete service for the least money. It is simple and comprehensive.

Cons

Nothing so far. Maybe if it were able to automatically scrape just emails from a sheet in a simpler way it would be nicer, but this is hardly a concern.

Review Source

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