# Page 24 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of GMass

## Showing most helpful reviews

Showing 576-600 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

John G.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "Gmass Is Awesome for email marketing with Gmail"

April 6, 2019

5.0

It works great

Pros

I love using Gmass with Gmail. I have used many different email platforms and this is way better in so many ways. Using Gmass with Gmail has opened up so many more possibilities to market my DruglessPractitionerAcademy.com Community and I am having so much fun doing it! Thanks Gmass for being so awesome!

Cons

the limit of the daily emails.

Review Source

DR

Daryn R.  
Illustrator  
Design  
Used the software for: 1-2 years

### "Good Tool for Freelancers"

March 28, 2019

4.0

This extension has been really helpful for reaching out to many clients at once without sacrificing personalization.

Pros

GMass has been an excellent tool for me as a freelancer. It allows me to send personalized promotional emails to clients. The extension is pretty straightforward and the customer support team is very responsive. Overall, well worth it if you need to send mass emails often.

Cons

The only thing that I find challenging about this extension is scheduling the sending time. It works very well when you choose a standard schedule, but I have not found it easy to use a custom time and date.

Review Source

Bret K.  
Inside Sales Agent  
Insurance  
Used the software for: Less than 6 months

### "Amazing Add On!"

August 1, 2019

5.0

Pros

this thing has made my job so much easier. I love that it automatically sends out individual emails instead of 1 email to every address. people generally don't like their emails shared with strangers. a ton of great settings to make your emails personal.

Cons

nothing yet! I've just begun to use it but I love it!

Review Source

Marko S.  
Area Manager  
Computer Software  
Used the software for: Less than 6 months

### "Send personalized email campaigns directly from your Inbox"

June 21, 2018

5.0

Pros

This cool add on integrates directly to your gmail, so all campaigns can be launched from your browser, no external SFs needed. Support for GSheets and personalization makes this a very powerful tool.

Cons

With free version you can send only 50 emails a day, but if you go with a premium it extends to up to 2000!

Review Source

AD

Ansh D.  
DSP Project Head  
Marketing and Advertising  
Used the software for: 1-2 years

### "Perfect software for mass emailing"

August 1, 2022

5.0

Pros

Mass emailing and warm-up feature is the best thing

Cons

Scalability of warm up is very limited and I hope it increases

Review Source

SS

Shruti S.  
Brand Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent Tool"

April 21, 2023

4.0

Good!

Pros

Easy to track and very user-friendly! Will continue to use

Cons

Not able to personalize emails and some glitches while having bigger email lists

Review Source

VR

Verified Reviewer  
Osama Tariq  
Design  
Used the software for: 1-2 years

### "Amazing email Automation tool"

July 28, 2020

5.0

Great experience. They keep improving.

Pros

Mass personalized email to reciepients with auto followup

Cons

Takes time to implement and understand if you are not familiar

Review Source

NM

Nic M.  
Digital Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best dynamic insertion email program on the internet"

April 16, 2019

5.0

Fantastic. Super happy with it.

Pros

easy to use, incredible response rate, lots of engagement. it was incredible.

Cons

i wish it was a little easier to use the smtp function to pass gmail's sending limits

Review Source

IE

Ian E.  
Account Executive - Inside Sales  
Restaurants  
Used the software for: Less than 6 months

### "10/10 Product! Definitely worth the monthly cost"

April 3, 2020

5.0

I started out using the free version of gMass. I work in a job where email outreach is vital to my success and or company provided email outreach product is nowhere near as customizable and efficient as gMass. This product is 100% worth paying for, and has made my job so much easier. 10/10 !!!

Pros

\- Easy to use - Very customizable email campaigns - Auto follow up capabilities - Easy to send mass email campaigns - Easily links to Gmail

Cons

None - I have yet to find a problem with the software.

Switched from

[Cirrus Insight](https://www.capterra.com/p/130188/Cirrus-Insight/)

Needed more customization and mass email campaign capabilities

Review Source

AI

Anthony I.  
CEO  
Online Media  
Used the software for: Less than 6 months

### "Gmass Review"

September 15, 2023

4.0

For my business, it was very effective in marketing and keeping follow-ups on our clients.

Pros

I liked the quick support and the fast replies from the team. The ease of use is simple for non-tech-savvy individuals.

Cons

The pricing is mid-tiered and some of the website is wonky and instructions are rather complex and long.

Reason for choosing GMass

It was an extension rather than software.

Review Source

Anton B.  
CBDO  
Information Technology and Services  
Used the software for: 6-12 months

### "Just love it"

September 16, 2020

4.0

GMass is a really wonderful tool. It is quite cheap, but it gives a lot even on a free account. We have been using it for more than a year because it is simple and gave us all that we need from emailing

Pros

It is really easy and fast. I like its reports and we get customers using it

Cons

You can you use only with gmail and sometimes it freezes a bit

Review Source

VR

Verified Reviewer  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great UX"

April 7, 2022

4.0

Pros

Amazingly simple. For sure Mass mail for dummies, everyone can handle that!

Cons

Some issues with Microsoft Users Testings (went to junk several times).

Review Source

David J.  
Director of Continuing Education and Institutional Research  
Higher Education  
Used the software for: Less than 6 months

### "Great for Mail Merge"

March 22, 2021

5.0

I'm appreciating being able to send out emails to evaluate interest in potential programs or invite individuals to participate in internal research.

Pros

I really like how well it merges with Google Workspace Email and how it allows me to quickly send emails to a group and track the progress of the campaign.

Cons

Nothing I don't like, so far. I would be happier if I had to pay less for it.

Alternatives considered

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reason for choosing GMass

We use Google for mail, and it's the most convenient tool to use with the Google environment.

Review Source

Huw T.  
Co-Founder  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Great bit of kit!"

July 28, 2021

5.0

Pros

Features are complete and easy to use. Really great!

Cons

A little buggy in its interaction with my OS (Chrome)

Review Source

JT

Johnny T.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "You NEED this if your doing cold outreach!!"

April 29, 2020

5.0

Its been great!! I've had no issues so far so haven't had to speak to customer service but i love that a lot of the commands are built-in so you can type a specific email address in and that prompts things like membership changes which is SO handy!!

Pros

Its functionality, the fact it auto saves your automated email sequence so you dont have to copy and paste it in every time, just 1 click and the email is automatically added to the sequence!!

Cons

At the beginning it can be abit confusing with all the new inboxes and the detailed reports coming in regularly but their is plenty of tutorials online and once you get the hang off it you will realize how amazing it is and wonder how you ever managed email outreach or email marketing without it!!

Review Source

JS

Josh S.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I love GMass"

December 29, 2019

5.0

I am able to send out mass emails without the use of a secretary of assistant.

Pros

It saves me so much time every day sending mass emails.

Cons

At this point, it is difficult to think of something I don't like.

Review Source

nO

nancy O.  
Public Relations Specialist  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Efficiency at its Best"

October 19, 2023

5.0

great for efficiency

Pros

The tool has saved me hours of the day. It helped me mass communicate to my target audience while personalizing each email. This allowed me to have time to work on others tasks.

Cons

The set up of figuring out how to install the excel this was a bit challenging. However, i was able to find the tools to read and install.

Review Source

JY

Joel Y.  
Online Entrepreneur  
Animation  
Used the software for: Less than 6 months

### "Budget but great email marketing service!"

October 6, 2021

4.0

Pros

Great UI. Cheap cost. Personally, the deciding factor of using Gmass is that it sends your email directly thought gmail, unlike some other third party apps that might cause your mail to fall into the "spam" or "promotion" inbox. :)

Cons

I was using the free plan for gmass, just a quick reveal about what they meant: "50 emails/day". It literally means you can only set a campaign of 50 emails to send. You won't be able to start a campaign with 1000 emails by changing the settings to "send 50 emails/day". So I had to subscribe to the plan to send unlimited emails.

Review Source

EP

Eugene P.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "The best Email Software"

February 19, 2020

5.0

Pros

Gmass is the best email service out there! Better than MailChimp or Constant Contact for sure!

Cons

User interface....i wish i had a separate application and mobile app as well.

Review Source

KR

Keiran R.  
Business Owner  
Real Estate  
Used the software for: Less than 6 months

### "Exellence of Gmass"

February 1, 2023

5.0

Be able to send hundreds of email with ease & tracking.

Pros

Mail merging, email tracking. The ease of using this product.

Cons

Nothing that I have found. Seems to be a effortless system to use.

Review Source

BP

Brent P.  
President  
Financial Services  
Used the software for: 1-2 years

### "GMass Rocks!"

May 27, 2021

5.0

They are the best cold emailing platform on the market.

Pros

They make it easy to get in inboxes plus their customer service is lightning quick.

Cons

I haven't found anything I don't like yet.

Review Source

ST

Santhosh T.  
BDM  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "It saves Lots of my time anf create more focus on my business other activity"

June 22, 2020

5.0

It saves Lots of my time, and now i fell stress free to reach multiple peoples with hassle-free. and focusing on other works, not wasting the time for reaching multiple peoples with a minimal effort.

Pros

User Interface is awesome and Gmass button embed on gmail is quite amazing, and report generation

Cons

auto followup needs to improve. if its fix, then its 100% fantastic

Review Source

NA

Nick A.  
Co-Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Phenomenal. Value-add for sure."

January 1, 2022

5.0

Pros

Phenomenal. Value-add for sure. Automates stuff the computer is good at so I can focus on what I'm good at.

Cons

The guides could be more detailed. I would love step-by-step gifs, especially varied to each use-case and sub-interaction (meaning each time someone can integrate with different software they show you how it changes the setup & management experience).

Review Source

PJ

Prakash J.  
Postdoctoral Fellow  
Research  
Used the software for: Less than 6 months

### "Awesome Tool!!!"

August 10, 2022

5.0

Pros

I found GMass a really powerful tool which not only saves time but also make campaign professional. Moreover, it is user-friendly for any age-group. I highly recommend people to use it.

Cons

Pricing can be improved as compared to other competitors

Review Source

VA

Vasanti A.  
Director of Public Engagement  
Information Technology and Services  
Used the software for: 1-2 years

### "GMass is always improving and happy to help users"

August 24, 2022

4.0

Pros

The scheduling feature is the thing I've used the most. It's extremely helpful to be able to write them ahead of time and trust that they'll go out when I need them to. They're always working to improve the services and listen to feedback from the users.

Cons

I'm not sure if it's a setting on the recipients end, or on GMass, but sometimes email responses, auto replies, or wrong domain notifications will go to spam instead of the inbox. These things are very important when keeping track of responses. Also, there have been times where an email has said it's been opened, but the recipient doesn't recollect having received the email. Again, this might not be a GMass issue, but the add-on reveals this.

Review Source

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