# Page 3 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of GMass

## Showing most helpful reviews

Showing 51-75 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LVN

Lillian Vale N.  
CEO  
Publishing  
Used the software for: 6-12 months

### "So far...So Great!"

June 20, 2025

5.0

Gmass is working perfectly for marketing my Newly Released book publishing. It comes with tons of new and useful tools and filters!

Pros

It comes with tons of new and useful tools and filters allowing me to maximize my email output daily in order to promote my book publishings.

Cons

The software is user friendly and I have no complaints about using it so far. It allows me to maximize my email exposure.

Review Source

LI

Lawrence I.  
CEO  
Individual & Family Services  
Used the software for: Less than 6 months

### "TOP RATED CRM 2025"

July 2, 2025

5.0

The CRM built into the email provider has been a tool I just became aware of a couple of nights ago. I went researching and discovered this tool and it has already changed the way I market my business. I can truly attack these goals on my own timing and the best part about it. I'm not looking to reinvent the wheel. There is literally no reason to make marketing your business difficult for you if your time is constraint and you don't necessary have a team as of yet. You have to find a way to grow your business & with speed. GMass has made this portion of my business a whole lot easier. Choose Gmass and utilize Google's Workspace to truly excel in marketing your business and get people to really talk to you.

Pros

It responds very similar to a CRM, yet has the interface of a web-tool. I find that very attractive about the app. It demonstrates how accessible the app is to utilize and very easy to understand.

Cons

The tutorial could've went more in depth about the several other functions that the app comes with. I'll tinker with it, It's not that big of a deal. However I believe if you work on going more in depth of the other functions, that would be great.

Review Source

VR

Verified Reviewer  
Testing Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Great tool for data management!"

January 30, 2026

4.0

It was great and I would highly recommend to anyone working with a lot of data. You have to play around to figure some things out since the videos don't give a lot of specific details.

Pros

Ability to send individual attachments on mass emails. Quickly able to set up email templates and individualize mass emails.

Cons

The instructive videos could have given a little more detail on how to set up spreadsheets and attach links from Google Drive.

Review Source

RT

Ravi T.  
Partner  
Insurance  
Used the software for: Less than 6 months

### "It supercharges your work"

January 28, 2026

5.0

It's amazing to see how it solves a big mailing problem so seamlessly. I would keep subscription forever.

Pros

Bulk emails & all them go to Primary & not promotions. it's value for money & supercharges your outreach.

Cons

I think hubspot integration would be a great idea. But if it's not there i wouldn't care. this Gmail wraparound works well.

Review Source

RS

Rehan S.  
CMO  
Events Services  
Used the software for: Less than 6 months

### "Simple and effective tool for bulk emailing"

October 2, 2025

5.0

I'm having great experience using Gmass everyday the tool sends emails on my behalf and do the follow ups which is awesome.

Pros

simple and easy emailing tool the interface is clean so it's easy for you to figure out options for setting up the tool.

Cons

there should be more simplified interface for follow ups there are lot of options like link click, no reply, no response etc so need more simple and easy follow up system.

Review Source

JF

James F.  
Author  
Mental Health Care  
Used the software for: Less than 6 months

### "Lowest-price option is, for me, good enough for a 10,000 recipient sales campaign."

August 1, 2025

4.0

It allows me to make an e-mail sales campaign without much fuss. GMass keeps track of 'bounces', opt-outs, clicks. If a person opts out, GMass keeps track of this if i use the same e-mail list again.

Pros

It covers all my needs for a medium-sized e-mail campaign involving a lot of 'cold' e-mails. 10,000 recipients spaced out over a month.

Cons

I got used to it after a couple of hours exploring it. It's not 100% user-friendly but it is 100% worth it when you finally get there.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Reason for choosing GMass

increased features and increased number of emails

Review Source

SP

Sam P.  
Manager, National Corporate Partnerships  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "A must have tool for outreach "

May 21, 2025

5.0

Great. Easy. Affordable. Integrated right into GMAIL for ease of use and very user friendly. A must have for cold or mass outreach.

Pros

Affordability and integrated right into gmail. Also a great work around when salesforce crm tools are just to pricey for a small organization or non-profit.

Cons

It does not work to add emails to salesforce automatically to track outreach. Making a feature to relate all the mass emails to salesforce as you can when sending one off would be very helpful.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

This feature became too expensive for our organization

Review Source

VU

Vladislav U.  
Web Developer  
Computer Networking  
Used the software for: Less than 6 months

### "Great tool for personalized email outreach"

September 5, 2025

5.0

Overall my experience has been very positive. GMass is reliable, simple to use, and helps me send personalized campaigns at scale. It’s a great tool for anyone doing cold email.

Pros

GMass makes it so easy to run personalized outreach directly from Gmail. I really like how the automated follow-ups save me time and make my campaigns more effective.

Cons

The interface can feel a little basic, and setting up advanced features takes a bit of trial and error. But once you get used to it, everything runs smoothly.

Review Source

BO

Bamidelle O.  
CEO  
Facilities Services  
Used the software for: 2+ years

### "Gmass is the best way to market with sending cold emails"

March 17, 2025

5.0

All emails were delivered to inbox and I was able to win some contracts, in fact very big ones.

Pros

I really like the personalization style.

Cons

I am resubscribing right now to Gmass, this shows I have enjoyed my time on the software since I started using it 2 years ago.

Review Source

JS

Jano S.  
Founder  
Accounting  
Used the software for: 6-12 months

### "Jano Swart Review"

May 16, 2025

5.0

10/10 experience. Gmass has really upped my performance and reach and also allowed me to increase my income as a freelancer

Pros

The ease of access. The ability to send bulk outreach with ease.

Cons

I have had 0 problems with Gmass. The only thing I'd like to add is that when I open an email I sent, it shouldn't tell me that "FirstName opened your email."

Review Source

Alysson R.  
Author  
Education Management  
Used the software for: Less than 6 months

### "Useful, but not wonderful"

July 27, 2025

4.0

Pros

To send emails from multiple accounts is a very useful tool. The support is not so quick, but very prestative.

Cons

They promise that, but don't expect that you be able to send more than 500 emails per account without a SMTP server.

Review Source

KJ

Katie J.  
Business Development  
Food & Beverages  
Used the software for: Less than 6 months

### "10/10 - absolutely love"

January 28, 2026

5.0

Pros

Easy to run and track email campaigns at scale. I can personalize, follow up strategically and get clear insight into what’s driving responses.

Cons

Nothing to be honest, I can't think of anything else I'd want to have on the platform. Maybe a way to merge campaigns?

Review Source

LT

Lukáš T.  
Sales Rep  
Construction  
Used the software for: Less than 6 months

### "Great email marketing tool"

June 20, 2025

5.0

Pros

ease of use and personalization possibilities. Pricing ist worth the benefits and the support service a great

Cons

there could be a complete manual to coding the personalizations. finding these among the FAQs is a bit time consuming

Switched from

[Ecomail](https://www.capterra.com/p/215118/Ecomail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

better functions for better pricing especially the personalizations

Review Source

Jeff Y.  
Sales Rep  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use Gmas system"

December 27, 2024

5.0

I was able to have system up and running within the first 15 minutes and did my first email campaign.

Pros

Review I have been using Gmass for approximately a month and it is by far the easiest to use system that I have used for emailing. It has worked extremely well for my campaigns and for follow up. Plus you cannot beat the affordability! I highly recommend Gmass for all business uses for emailing. Jeff Y. Florida

Cons

That I did not find the service sooner.Simple to use!

Review Source

HS

Himanshu S.  
Sr. Business development consultant  
Computer Software  
Used the software for: Less than 6 months

### "GMaas- One of the best email markting tools"

July 10, 2025

5.0

I have used many email platforms, but believe me, this is the best till now...superb user experience made things so easy!

Pros

Easy onboarding...good user experience made the job pretty easy as compare to other tools I have used so far.

Cons

Nothing as of now. The process was smooth, and I would like to have one additional feature If they can introduce "email verification," If GMaas gets us this feature...I am sure this can be the best tool ever.

Review Source

GS

Gopal S.  
Associate  
E-Learning  
Used the software for: Less than 6 months

### "Life saver for bulk emailing "

July 15, 2025

5.0

Excellent experience using gmass. We’ve been using GMass at Kuhiro Class to send out updates, invites, and personalized emails to students — and honestly, it’s been a huge help!

Pros

It works right inside Gmail, is super easy to use, and lets us send bulk emails that still feel personal. The best part? The automated follow-ups and open tracking save us so much time. If you’re running a program or managing outreach like we do, GMass is a total lifesaver. — Team Kuhiro Class

Cons

It is super easy to use, and does not require in depth coding skills to send bulk emails and see the analytics. Everything about it is cool

Review Source

JR

Joey R.  
Chief Growth Officer  
Airlines/Aviation  
Used the software for: 6-12 months

### "Mailchimp Convert"

April 7, 2025

5.0

It has made mass mailing much easier and being that it is integrated directly into Gmail and Chrome it has simplified that workflow for me substantially.

Pros

Easy to install and solid metrics on emails sent.

Cons

Integration sometimes loses connection. Not sure if that has to do with the fact that I am using it with a Gmail business account with higher security restrictions.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is very expensive and is difficult to integrate to different apps.

Review Source

SS

Simran S.  
Product Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Love GMass, best email campaign tool out there!"

May 19, 2025

5.0

Pros

I loved GMass. I strongly suggest going for GMass as a tool for easy and smooth emailing and follow-ups. Really makes my task so easy that I can get my hours of work done in seconds. Gmass is definitely worth it in terms of convenience and time-saving benefits.

Cons

It took some time to setup and understand how to use certain features. Once I googled it and got the hang of it, it was pretty easy.

Switched from

[Streak](https://www.capterra.com/p/124465/Streak/)

Much more expensive than GMass and less features.

Review Source

AP

Aleksandra P.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy bulk emails with a personal touch"

March 5, 2025

5.0

I love sending personalized emails in bulk straight from my Gmail! It really helps keep them out of the spam folder, which is fantastic for marketers like me. Plus, I can easily see who’s opening my emails and clicking on the links. I also set up automatic follow-ups, so I never forget to reach out again. Highly recommend it!

Pros

In my opinion, and it might sound like a cliché, but its ease of use and direct integration with Gmail are key advantages.

Cons

It may be a bit slow when sending large volumes of emails.

Review Source

SG

Subhadeep G.  
Business Strategist  
Management Consulting  
Used the software for: Less than 6 months

### "Faster tool for email marketing"

August 14, 2025

4.0

Pros

Auto integration of template and auto follow up. It also provides tracking tool along with open rates of yoour link and attachements.

Cons

Picture in the email body breaks while sending, it causes problem in case your email has any picture in its body. Also the draft and sent box gets heavy, causes problem in finding other important emails.

Review Source

RV

Rishikesh V.  
Associate software engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "GMass - A all in one tool for your needs "

May 24, 2025

5.0

Great, saved a lot of money and it has helped me to get few calls from recruiters and any other HR's

Pros

best thing is it saves a lot of time and energy as a individual job applier who has a lot of mail id's to send the resume with

Cons

I fee Ui feels like from the early 2010's era , that can be improved and the icons are not self explainatory

Review Source

DB

Danielle B.  
event support  
Sports  
Used the software for: I used a free trial

### "Gmass review"

June 25, 2025

5.0

Good experience, would use again and would recommend. easy to use, great preview to ensure you're happy with the quality you send

Pros

easy to use, did what it promises; analytics were helpful to diagnose issues and identify opportunities; customer support was valuable and prompt with responses.

Cons

limited free trial resulted in batch sending over the 7 day period, but allowed me to test gMass for a small project. would use again!

Review Source

AS

Alainaa S.  
Administrative  
Hospital & Health Care  
Used the software for: Less than 6 months

### "100% recommend GMass!"

August 13, 2025

5.0

Wonderful! The efficiency was top notch!

Pros

The efficiency! Thank you GMass! I was looking for a way to send out mass emails efficiently and GMass most certainly delivered!

Cons

Nothing! GMass delivered in everyway you could imagine! Thank you so so very much GMass!!!!!!!!!!!!!

Review Source

Daniel P.  
Marketing Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Time is Money and Gmass Saves So Much Time"

August 19, 2025

5.0

Overall would recommend this tool to anyone who often deals with mass emailing lots of contacts, useful beyond measure

Pros

Incredible Time Saving tool that can be easily accessed within Gmail webpage itself, easy to use, intuitive!

Cons

Not much to dislike here! Maybe just that I hadn't found out about it sooner, saves incredible amounts of time

Review Source

SR

Syd R.  
Disposition Specialist  
Real Estate  
Used the software for: 1-2 years

### "Great for the price"

July 14, 2025

5.0

Pros

The endless creativity and ease of use. You don't have to send out 500 personalized emails , just one

Cons

I'm not happy that the pricing went up but it is definitely something that is worth the money every month

Review Source

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