# Page 4 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

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GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of GMass

## Showing most helpful reviews

Showing 76-100 of 1366 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IN

Isha N.  
International Marketing Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Time Saving"

December 12, 2024

5.0

Pros

I have been using Gmass since last few years and it made my job really easy. Being a marketer it helps me alot to promote my product without wasting time on sending it one by one to each clients. I recommend this to everybody.

Cons

I like everything about GMASS. I like GMASS

Review Source

SS

Stephen S.  
Senior Product Manager  
Computer Software  
Used the software for: 6-12 months

### "Effortless Email Sending"

January 15, 2026

5.0

l use GMass for sending out emails to a bunch of users. It's really easy to use, sits directly in my Gmail, and does its job correctly.

Pros

I really like that GMass is easy to use and does its job correctly. It's convenient that it sits directly in my Gmail, which helps streamline sending out emails to a bunch of users. The initial setup was also easy, which is always a bonus.

Cons

I don't like that it creates too many folders. Also, it lags a little bit when trying to get things set up.

Review Source

JF

Jacob F.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "GMASS is Solid!"

November 14, 2025

5.0

Overall my experience was great, once i figured out how to make a list of all my contacts from the contacts page it crushed.

Pros

I liked that it actually worked, its really hard to get past gmails daily limits, and a lot of emails would bounce manually, gmass worked great.

Cons

I thought the setup took a bit of time and it would have been nice if i was guided better on how to create a large email list.

Review Source

FO

Fikayo O.  
Creative Director  
Media Production  
Used the software for: 2+ years

### "I already recommended GMass"

August 12, 2025

5.0

Pros

I like the smooth personalization. I also like the fact that the open reports are separated from my inbox. I already recommended it to my colleague.

Cons

So far, I do not have anything that I do not like about GMass. It meets my needs well. I am okay with it.

Review Source

ZH

Zac H.  
Assistant  
Political Organization  
Used the software for: I used a free trial

### "Gmass is great"

September 3, 2025

5.0

Pros

Gmass is a great product because it allows me to send out hundreds of emails at once. That's why I'm rating it five stars.

Cons

Downloading and setting up GMass was a little difficult. Otherwise the product is great. Five stars.

Review Source

Ali T A.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great platform"

July 23, 2025

5.0

Pros

Great tool to use, saves time and makes marketing my business more efficient and allows me to do more in less time. Not many tools like this out there that you can trust that are easy to use and affordable

Review Source

Heather H.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "12 clicks, send out 500 emails"

January 21, 2025

5.0

in 12 clicks I can send out 500 emails. That's flippin Fantastic! :)

Pros

After working with GMASS for couple of days, I had the email template and email lists setup, now, all that's left is, everyday, I sit down in the morning and in 12 clicks, send out 500 emails

Cons

It's not for everyone, you need some technical skill.

Review Source

YW

Yasmeen W.  
Manager  
Entertainment  
Used the software for: Less than 6 months

### "GMass is powerful, but be prepared to wrestle with it."

June 9, 2025

4.0

I used GMass for a music promo campaign — sending personalized emails to a large list of radio contacts — and while the platform can do what it promises, it made me jump through more hoops than expected. Would I recommend it? Yes — if you have the patience to troubleshoot. But don’t expect it to be plug-and-play.

Pros

That said — once it’s actually set up right, it’s effective. It got my emails out, handled personalization, and avoided spam folders. Just be ready for a steep setup curve, especially if you’re using Google Sheets with any formatting quirks.

Cons

Merge tags and column headers. I got repeated errors even when everything looked right. Turns out GMass is extremely picky — any invisible space, hyperlink, or mismatched tag will break things, but it won’t tell you why. I spent way too much time debugging things like {Station} not matching my spreadsheet, or figuring out that having multiple emails in one cell or even auto-hyperlinked text from Google Sheets could throw off the entire send.

Review Source

NF

Natasha F.  
Administrative Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great tool for sending mass emails direct from Gmail"

October 29, 2025

5.0

It was very easy to install in my Google Workplace, and fairly intuitive to apply to emails. Reports are clear.

Pros

List management was excellent and it was very easy to use! I've saved hours using Gmass instead of importing all the contacts into an email marketing system. Plus, there is no bulk.

Cons

There isn't much I didn't like. It did everything I needed it to do! The interface could be improved, but it's getting better and better. Well done Gmass!

Review Source

JK

Jacob K.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "simple and effective so far"

August 25, 2025

5.0

It's what I needed it for so far. I'm intimidated by mass email campaign tech, so I'm glad that this one is user-friendly.

Pros

I appreciate that it's very user-friendly and simple. It's been very helpful so far. Customer service has been fairly prompt, and it's definitely been helpful.

Cons

The interface seems a bit outdated. I also don't like that the lowest-cost option for customer service is, in my opinion, a bit high.

Review Source

AG

Anita G.  
Artist  
Music  
Used the software for: 6-12 months

### "Helpful and easy to understand gmail add-on"

August 26, 2025

4.0

It's very easy to use! It is simple to install, and has really helped with the efficiency of my email marketing.

Pros

It really does work incredibly well. I miss the bare-bones free version, but if you are looking for a mail-merge service, this one is very user-friendly and the interface works extremely well.

Cons

I think the price is a bit high for the service provided. Perhaps I just don't use it often enough to warrant the monthly price

Review Source

NKC

Nikhil K C.  
Outreach Manager  
Computer Networking  
Used the software for: Less than 6 months

### "Gmass: My favourite mailing tool."

September 10, 2024

5.0

GMass has completely changed how I approach email marketing. Its seamless integration with Gmail lets me send personalized mass emails directly from my inbox, making the entire process simple and efficient. I love the ability to create campaigns using Google Sheets — it streamlines list management and saves me time. The automated follow-ups, email tracking, and scheduling features ensure that my campaigns are always timely and effective. Plus, the detailed analytics give me valuable insights into performance, helping me optimize with every send. Overall, GMass is an excellent tool for anyone serious about email marketing. It’s reliable, easy to use, and packed with features that deliver real results.

Pros

1.It helped me a lot with campaigning. 2.Easy to use integration. 3. Regular updates regarding functionality. 4.Easy to install and function

Cons

1.no immideate support 2. Sometimes gives false opens .

Switched from

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

confusing and really difficult user interface and it makes tough to do a campaign seamlessly.

Review Source

DC

David C.  
Music Producer  
Entertainment  
Used the software for: Less than 6 months

### "GMASS works as intended "

August 22, 2025

5.0

My experience thus far has been positive. I spend less time having to send out emails which allows me to focus on other tasks.

Pros

It makes it very easy to send out emails to a large group of people. I send quite a few emails out per week to a large group of people and this makes it easier than using BCC.

Cons

I don't really have anything negative to say. It works exactly as advertised and allows me to send out a large amount of emails with less hassle.

Review Source

JS

Josh S.  
Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It works well"

April 12, 2025

4.0

I found the experience to be positive for the most part.

Pros

Its efficient and easy to use. It has a very small learning curve.

Cons

It is a bit more expensive than I would like to pay for this sort of product.

Review Source

YB

Young B.  
Sales representataive  
Financial Services  
Used the software for: 2+ years

### "Would recommend"

January 23, 2025

5.0

Loved it, been using it for 7 years and it saves me money on CRMs

Pros

The ease of use, email tracking, automated follow ups and triggers. chef kiss

Cons

Nothing, everything just works, the email follow ups and tracking is my fav feature

Review Source

MR

Martin R.  
Customer Success Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Awesome Email Campaign TooL! "

February 19, 2025

5.0

Pros

The ease of use and personalization. We use it on a daily basis and can send numerous campaign emails.

Cons

Not finding it sooner. There was tools we used before but this has all the bells and whistles we need.

Review Source

VR

Verified Reviewer  
student  
Architecture & Planning  
Used the software for: Less than 6 months

### "Safe and reliable mailing service"

February 22, 2025

4.0

it has helped my complete my tasks and sending about 490 mails daily

Pros

It is reliable and mails don't end in spam

Cons

it is expensive as compared to other mailing services

Review Source

kF

kat F.  
ceo  
Alternative Medicine  
Used the software for: 2+ years

### "best tool ever"

October 24, 2024

5.0

Pros

send large amount of emails in a short amount of time

Cons

The only downside is that if you're managing very large lists, Gmail's sending limits might require you to stagger your emails over time, but GMass handles this limitation well by queuing emails and sending them automatically once limits reset.

Review Source

KI

Kamayah I.  
Independent Sales Professional  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Amazing tool for mass emails"

December 23, 2024

5.0

Loving it! There are even other tools within the product such as email checker and spam checker.

Pros

The ease of use of GMass. I was use Google Streak and GMass is a bit more easier to use in my opinion.

Cons

There appears to be a daily email limit; however, that's an Gmail issue.

Switched from

[Streak](https://www.capterra.com/p/124465/Streak/)

If I can figure the limit daily email send, I will switch from Streak due to ease of use and affordability.

Review Source

NT

Nicole T.  
Chair  
Education Management  
Used the software for: 6-12 months

### "GMass has been a total game-changer. "

April 15, 2025

5.0

GMass has been an incredibly useful tool for our team’s email communication. It’s intuitive, reliable, and saves time with features like mail merge, automated follow-ups, and real-time tracking.

Pros

GMass has been a total game-changer. It makes sending personalized mass emails from Gmail easy and efficient. The mail merge, auto follow-ups, and tracking features save so much time and help us stay connected professionally. Highly recommend for anyone managing outreach at scale!

Cons

ensuring security is clear for access and sending materials without slowing down sending.

Review Source

OB

Orion B.  
Founder  
Consumer Goods  
Used the software for: 1-2 years

### "10/10 recommend"

January 22, 2025

5.0

Really easy to use, intuitive, and fast.

Pros

GMASS is my go to for smaller projects and outreach that aren't large enough to use a full on email platform/crm for. Its consistent and has all the functionality you need to get basic analytics, create short flows, and automate follow ups.

Cons

that its paid, but they gotta make money right?

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

for smaller projects that require email comms and basic tracking it just makes more sense. Its easy to set up in two clicks.

Review Source

DT

David T.  
Travel Concierge  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New User to Gmass"

April 21, 2025

5.0

We recently started using GMass for our travel company's email campaigns, and we’re really impressed so far! It’s easy to use, integrates perfectly with Gmail, and has made managing our outreach so much smoother. The campaign features are powerful, and we love being able to personalize and automate emails directly from our inbox. Highly recommended for any business looking to boost their email marketing!

Pros

It was very easy to set up, I was able to get it set up and send an email in less than 30 minutes

Cons

Figuring out how to get emails into inbox and keeping them out of the spam or promation folder

Review Source

HW

Hannah W.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GMass is a great time-saver!"

January 27, 2025

5.0

I enjoy using GMass to send personalized emails to help market my company's programs.

Pros

I like that it integrates with GMail, which my company already uses for almost everything. And it saves me so much time personalizing emails!

Cons

A bit of a learning curve right at first (I'm not super tech-savvy)

Review Source

FN

Francesco N.  
Hotel Manager  
Computer Software  
Used the software for: Less than 6 months

### "Strumento utile e professionale "

August 16, 2025

5.0

Molto positiva. Ci aiuta quotidianamente nello svolgimento delle campagne e-mail in modo professionale

Pros

Semplicità , efficienza e velocità . Riusciamo ad inviare e-mail e follow up semplicemente e rapidamente .

Cons

Prova gratuita di sette giorni troppi breve per valutare in maniera sufficiente le opportunità e le potenzialità

Review Source

TA

Tuvshinzaya A.  
International Consultant  
Government Relations  
Used the software for: I used a free trial

### "Saves times and energy"

December 22, 2025

5.0

Fantastic, it more than pays for itself. Saved me so much time and energy, I have not tried the support, but it was good to see a livechat option.

Pros

Follow up campaign and the log of records - each email is sorted by whether it was opened/clicked/completed etc - invaluable

Cons

The test email setup is a little bit hidden. I had to search google on how to find and finally test it out.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

Much easier setup than mailchimp and outlook

Review Source

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