# Page 8 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

---

GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of GMass

## Showing most helpful reviews

Showing 176-200 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JF

Joshua F.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Cost more than i would like but works well"

September 4, 2024

4.0

It works well, and does not have any glitches.

Pros

It is great to be able to send mass emails directly from gmail.

Cons

I wish there was a cheaper plan before the unlimited plan

Review Source

JN

Jay N.  
GTM Lead  
Computer Software  
Used the software for: Less than 6 months

### "Good overall experience after some initial hiccups"

September 28, 2024

5.0

Great experience - much better than the GMail default mail merge option

Pros

It's been super useful. Further, the support team is super quick and responsive.

Cons

Initially, it threw some errors but got resolved later

Review Source

ZL

Zander L.  
Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "solid tool for mass emails!"

October 23, 2024

4.0

Pros

Great at sending multiple emails at once

Cons

I do wish the free trial lasted a little longer

Review Source

JK

Jena K.  
Marketing Director  
Real Estate  
Used the software for: Less than 6 months

### "Better than mailchimp, constant contact and hubspot combined! "

June 25, 2024

5.0

Its been easy to implement and the results are almost instantaneous.

Pros

While I have used several CRMs such as Hubspot, Salesforce and email marketing tools such as Mail Chimp and Constant Contact, GMass has simplified the process to keep everything within your gmail platform. I started out with the free trial and switched over to the payed version, because the product works...and works well at that! I loved the simplicity of the reporting and follow up features. I would not think twice about using this product!

Cons

The templates sometimes glitched, but it was nothing that pausing the campaign couldnt fix!

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Emails were constantly getting blocked or not sending at all.

Review Source

GA

Gabriel A.  
Country Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Best Solution"

July 19, 2024

5.0

Pros

I love it doe it's user friendly and speed of sending emails. Great solution

Cons

Nothing much comes to mind. I will continue using and recommend

Review Source

VR

Verified Reviewer  
ECA Director  
Education Management  
Used the software for: Less than 6 months

### "Love the polling feature!!"

July 28, 2024

5.0

Pros

I especially love the polling feature in GMass! I've utilized the simple poll function and have received even more responses than I ever did sending out a survey through an external link platform. When it is already in the email, it makes it so much more convenient!

Cons

There are a ton of functions in GMass; which could lead to confusion. However, the extension has been so user-friendly, so if I'm not sure how to make something work it is always a simple Google search.

Review Source

MA

Mohamad A.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "Fibrenew Efficiency"

October 22, 2024

5.0

Great experience! Will use again for my marketing needs.

Pros

Easy and efficient to use and makes life so simple

Cons

Takes a few minutes to figure it out, like maybe 15 minutes but then it's easy.

Review Source

RS

Riley S.  
Singer Songwriter  
Entertainment  
Used the software for: Less than 6 months

### "Worth it..Gmass is Worth it "

October 7, 2024

5.0

It is easy to use ..it is easy to keep track of all the emails sent also

Pros

It saved me countless hours emailing in bulk in a customized way

Cons

monthly subscription..It is a bit expensive for me but it is defintely worth it

Review Source

TV

Tommy V.  
Co-Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Game Changer"

June 19, 2024

5.0

Pros

It is really easy to use. I do a lot of work from Google Sheets and being able to link that to my email marketing without the need for an API is a game changer for me and my team.

Cons

It's very different to it's competitors so took a little while to get used to, but I was over that within a week.

Review Source

MB

Maor B.  
CSM  
Human Resources  
Used the software for: Less than 6 months

### "Great app meets requirements "

December 11, 2024

4.0

Pros

Easy of use, Multiple mail sending, great tool for marketing

Cons

UX\\UI design, the personalization of the emails are not good enough yet.

Review Source

cC

caroline C.  
Territory Manager  
Restaurants  
Used the software for: 6-12 months

### "Love GMASS for Marketing"

July 24, 2024

5.0

Pros

Love, love, love GMASS!! This helps me so much in getting out my email campaigns for work. The automatic follow ups are amazing and the paid version allows you to send more emails on a rolling basis.

Cons

I would love more insight on click rates, time on website, etc

Review Source

LD

Leanna D.  
Admin  
Commercial Real Estate  
Used the software for: I used a free trial

### "Great product, easy to learn"

August 12, 2024

5.0

Pros

Very simple and easy to use. Quick for busy professionals

Cons

Maybe some of the words need explanation for ESL learners

Review Source

HB

Hanna B.  
Performing and Recording Artist  
Music  
Used the software for: Less than 6 months

### "Booking tours is getting easier!"

June 4, 2024

5.0

Just started using this for my booking emails for music touring, and so far, it's working very well. Not the smoothest add on, but it is working for what I need, and is streamlining follow-ups, which is why I chose GMass.

Pros

Scheduling follow-ups, and open and click tracking

Cons

it makes my booking emails go a little slower, but in the end it helps future workflow with scheduling follow-ups.

Review Source

BC

Boris C.  
Marketing Agency Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Been using Gmass since 2018"

July 10, 2024

5.0

Pros

ease of the dashboard. Easy to understand and it meets my goals

Cons

Wish it were still at $19.99, but I understand. It's worth the money

Review Source

James H.  
Founder and Host  
Media Production  
Used the software for: Less than 6 months

### "GMass Review - Email Marketing Tool"

June 15, 2024

5.0

Very positive, and a great tool for email marketing.

Pros

GMass is a great tool for contacting prospective clients, and the volume is great!

Cons

Clarity of their website FAQS on certain questions I had.

Review Source

AB

Antonio B.  
Translator and copywriter  
Translation and Localization  
Used the software for: 2+ years

### "My favorite mail-merge platform"

June 10, 2024

5.0

I love this service and intend to keep using it for the years to come.

Pros

Gmass has been a game changer for my business, and the new with the user multi-user feature is fantastic. Also, I think it has the best UI of its kind.

Cons

I'd wish that the top subscription was cheaper. Still, it provides a lot of value.

Review Source

Delly S.  
Telemarketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "It's an awesome tool to for bulk email marketing "

January 26, 2024

5.0

Gmass is an awesome tool for bulk email marketing, however, could be excellent if it's affordable.

Pros

Gmass is my number one recommendation tool for bulk email marketing. I've always been a great fan of Google's products because they're worthy of trust and truly convert. We've used a few other similar tools in the past but Gmass outbeats them. Our company does a lot of phone calls and from experience, not every deal is closed on the first 2 calls. For clients who may not have time to talk on the phone, I offer options to either get in touch via email or maybe by call later in the day. But most often, reaching out via email is always the best and most effective means to sell our services to them. With more than 700 phone calls per day, reaching out one by one to clients can be very stressful and that's why we use Gmass. It lets us send bulk email campaigns inside Gmail with just one click. I like and recommend it because it supports automation, boosts email deliverability, and allows us to do lots of testing before sending the emails out.

Cons

I'm not responsible for making purchase decisions in my company but, I think it's also very expensive- let's analyze this from an individual perspective, a marketer who's just getting started (probably with a little, limited, or no budget) would have lots of hassles buying this service. Gmass is powered and backed by the world's first and best search engine and it's a more reason why it should be affordable.

Review Source

MB

Maggie B.  
Founding Partner  
Events Services  
Used the software for: 2+ years

### "Great tool for sending quick mass emails!"

June 11, 2024

5.0

Pros

I have been using Gmass for a few years and love everything about it. It makes emails to multiple contacts a breeze and saves so much time. I like the tracking information that it offers after every campaign!

Cons

I don't like that they no longer offer the free version of up to 50 emails/day.

Review Source

BB

Bill B.  
Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Great product"

August 15, 2024

5.0

It is very handy and useful to send emails to large groups. Being able to track who has opened the email and even clicked on links is very helpful.

Pros

Very easy to send mass emails to a large email list

Cons

No issues have come up in my use of the product so far

Review Source

MD

Michael D.  
Real Estate Broker  
Real Estate  
Used the software for: 1-2 years

### "A+ Service"

June 14, 2024

5.0

Pros

Amazing service that provides ease, convience!

Review Source

VR

Verified Reviewer  
Digital Marketing  
Real Estate  
Used the software for: 6-12 months

### "One of a kind "

April 29, 2024

4.0

I enjoy using Gmass, some of the code and logic shown on its UI is something that I enjoy, the automation for sending and splitting campaigns. How can you select the number of emails and triggers.

Pros

I like the simplicity of Gmass, how it is focused on personalization, automation and the needs of people sending email campaigns.

Cons

That it is not a full platform for email marketing but a facilitator.

Alternatives considered

[Mailrelay](https://www.capterra.com/p/155095/Mailrelay/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing GMass

The schedule for emails sent per day and transactional emails. Plus, it is no needed to verify the domains.

Review Source

RG

Raghav G.  
Student  
Information Technology and Services  
Used the software for: 6-12 months

### "Highly recommend"

July 2, 2024

5.0

Pros

Super easy to use and integrate with gmail.

Cons

Sometimes the emails go in spam, which needs to be taken care of.

Review Source

AD

Ajay D.  
Head of Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product "

June 25, 2024

5.0

Pros

The fact that I know when an email has been opened, furthermore, the spam feature is fantastic.

Cons

Some of the features aren't easy to wrap my head around. I need to do some more research into how to use them.

Review Source

Kartina A.  
Owner  
Education Management  
Used the software for: 6-12 months

### "The best email marketing system"

May 13, 2024

5.0

Gmass has help save me lots of times especially when I am still a one man show. It helps me to follow up as I can set it auto plus the beauty part is that I can see who opens and see the email and those who dont open at all. I love this feature so much as now I know what is the real scenario. Gmass is a true investment of saving time & money

Pros

easy to schedule and its goes to client inbox email

Cons

can add on more follow up after campaign ended. means we can restart back the campaign with follow up email.

Review Source

PM

Peri M.  
Real estate agent  
Real Estate  
Used the software for: Less than 6 months

### "Awesome program"

June 3, 2024

5.0

Pros

Ease of use and tracking. I can send a lot of emails at once but they are still sent individually and with somw time in between as to not become spam.

Cons

I havent found any dislikes yet. Just upgraded to a paid account to use it more.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.