# Page 9 | GMass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is GMass the right Personalization solution for you? Explore 1366 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168452/GMass/reviews

---

GMass

4.8 (1366)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 9 - Reviews of GMass

## Showing most helpful reviews

Showing 201-225 of 1366 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jasmine L.  
Developer  
Internet  
Used the software for: 2+ years

### "It has always been reliable !"

April 12, 2024

5.0

Pros

It is so useful when I need to mass send an email to lots of recipients.

Cons

It seems the report generation was not quite accurate about the opening of the mail by recipient. It sent me a report when I open the mail that I sent by myself.

Review Source

EJ

Emy J.  
Business Development  
Oil & Energy  
Used the software for: Less than 6 months

### "Gmass for Everything"

May 20, 2024

4.0

i would rate at a 8 out of 10. A very unique tool with regular updates that keep you ahead of the game

Pros

The regular update to features and ease of use makes this a very sales go-to tool

Cons

Though pricey ( which is worth its cost); for now, I can't find anything much negative. just to update the system on bounced and rejected mail.

Reason for choosing GMass

regular updates and seems to be what I was actually looking for at that time

Review Source

PR

Puru R.  
CEO  
Executive Office  
Used the software for: 1-2 years

### "Good software for email marketting"

June 22, 2024

5.0

Pros

Easy to use, full of crucial feature, good support

Cons

could be Finicky sometimes, a lot of emails go to spam,

Review Source

AM

Abigail M.  
account manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Awesome experience"

June 20, 2024

5.0

Pros

Very easy to use and such a powerful tool

Cons

there is nothing that i have disliked about gmass yet

Review Source

RAJ KUMAR B.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Review of GMass"

June 6, 2024

4.0

Pros

It is very easy to install and easy to use. It has various features which makes me easy to do my work in mass base.

Cons

Sometimes reporting features give trouble however it is a fantastic software to use.

Review Source

Jacob C.  
Head of Customer Success  
Telecommunications  
Used the software for: 2+ years

### "Super Affordable way to bulk send through G-Suite"

May 13, 2024

4.0

Pros

It was fairly quick to get set up & got the job done for our initial bulk emails that we needed to send out. Pricing is great.

Cons

It's not a very scalable solution, and will need to be replaced as the company grows. Contact management is also done inside of Google contacts, and you need to paste each email address to send to.

Review Source

SW

Susanna W.  
Career Coach  
Individual & Family Services  
Used the software for: I used a free trial

### "Super easy Gmail integration "

May 5, 2024

5.0

Pros

GMass allows users without workspace accounts to personalize and track mass email campaigns. It integrates easily with Google Suite tools, including Google Sheets.

Cons

Nothing so far. With further use, there may be things that appear glitchy. I'd read other reviews for a more critical perspective.

Review Source

AJ

Alex J.  
Head of agency  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really easy to use"

June 3, 2024

5.0

Pros

It is really easy to use and really automatized.

Cons

I really like everything of Gmass. Is really intuitive.

Review Source

VR

Verified Reviewer  
Managing director  
Financial Services  
Used the software for: 6-12 months

### "GMASS efficient way to email marketing"

May 8, 2024

5.0

Pros

integrated with Google sheet, easy to use and set up.

Cons

More feature of tracking and email template

Review Source

AR

Alijah R.  
Broker  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Excellent for Marketing "

May 30, 2024

5.0

Pros

I love this product. It’s efficient and very easy to use. I’m able to send over 500+ emails weekly with just a few clicks of a button.

Cons

I wish there wasn’t a restriction on how many emails I can send at a certain time.

Review Source

AA

Abhishek A.  
CEO  
Architecture & Planning  
Used the software for: 1-2 years

### "Great Email Marketing tool"

December 16, 2022

5.0

My overall experience has been great. I have been scheduling email campaign through Gmass and I have not faced any issue.

Pros

The best part about GMass is the email campaign scheduling. I can schedule many campaigns at the same time and all goes through well.

Cons

Sometimes my emails have been responded however it has not been recorded by Gmass. This is a drawback of the software.

Review Source

Brittnie S.  
Reputations Manager  
Construction  
Used the software for: 2+ years

### "Game Changer"

May 11, 2023

5.0

That I am able to send out 1000s of emails at a time and not have wait 24 hours. We have hundreds of customers and want to be able to reach all of them with different information. With GMass I can schedule different campaigns and still reach all of my customers the same day.

Pros

That I am able to send out 1000s of emails at a time and not have wait 24 hours

Cons

Integrating my APIs were a little difficult

Review Source

AG

Adina G.  
Executive Director  
Apparel & Fashion  
Used the software for: 1-2 years

### "Tired of losing to spam"

May 31, 2024

5.0

Pros

I love that I can personalize emails and keep them out of spam

Cons

Nothing so far. Pretty easy to use. I can’t think of anything negative.

Review Source

ME

Marta E.  
Head of Talent  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Easy to send personalized mass email campaigns"

May 20, 2024

5.0

Pros

Super useful tool to send personalized mass email campaigns directly from Gmail. I chose it for the integration with Google Sheets and it didn't disappoint - super easy to populate merge tags directly from a Google Sheet!

Cons

Would be nice to have more design formatting options for emails.

Review Source

CD

Cara D.  
Director of Growth and Development  
Insurance  
Used the software for: Less than 6 months

### "GMass is AWESOME"

August 29, 2022

5.0

I have had an increase of interviews since using GMass and it has helped tremendously with my recruiting efforts.

Pros

I love the automatic responses because I don't have to think about checking in with people who haven't replied back. GMass takes the work out of this step and does it for me.

Cons

I was having a problem looking like spam because I hire for multiple states and send anywhere from 1000-1500 emails weekly to candidates that have posted their resume to me. If you're not computer savvy you would have trouble figuring out how to change your domain and use the add ons that helps with this area.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing GMass

I chose GMass because it better suited my needs. It looks more personal than business-y. I didn't have hardly any responses with Constant Contact and I found that when I emailed people through that platform, my emails ended up in their promotions option and they wouldn't see it.

Switched from

[CATS](https://www.capterra.com/p/45814/CATS/)

People weren't seeing my emails and so I wasn't receiving responses or interview set ups. The customer Support team wasn't helpful in fixing my problem either so I started looking for another way to email candidates and this is WAY better and I'm glad the other program stopped working for me or I may not have discovered Gmass.

Review Source

BA

Britteny A.  
Regional Sales Director  
Animation  
Used the software for: 1-2 years

### "I love GMass!!"

April 29, 2024

5.0

Pros

The personalization and customer support

Cons

I have nothing bad to say about using Gmass

Review Source

JP

Jordi P.  
Marketing Director  
Public Relations and Communications  
Used the software for: Less than 6 months

### "100% recommended"

May 27, 2024

5.0

Totally recommended. One of my key tools. Very useful, fast and well integrated.

Pros

Easy to use and powerful. Very well integrated.

Cons

I think that there is no mobile version os the app

Review Source

Prem B.  
Growth Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Schedule Mass Emails Campaigns With Automatic Follow up Emails"

June 12, 2022

5.0

For lead generation, Gmass is the best alternative email marketing platform. We can easily mass merge emails and schedule email campaigns with Gmass to generate interested customer inquiries. If we send emails to our clients using Gmail software, we can send one email at a time, and if we send multiple email recipients to email CC, it shows all customers how many email subscriber emails were sent. It is not a professional approach. So, with Gmass, we can easily send bulk emails while dynamically hiding client information from unknown users.

Pros

GMass is the best solution for our company. We can easily send large quantities of personalised emails with just a few clicks using GMass Merge. Schedule Sends allow us to space out our sends so that we don't overwhelm our recipients, and Key Email Campaign Reports provide us with valuable insights into the performance of our campaign. The Email Outreach and Promotions features make it simple to reach out to new leads and customers. When it comes to sending cold emails, the GMass feature ensures that our messages are always professional.

Cons

GMass mail merge does not require the installation of any additional software. We must install a Google Chrome extension and apply it to our existing Gmail account. It protects our email campaigns from spam.

Alternatives considered

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[Mailmeteor](https://www.capterra.com/p/187305/Mailmeteor/)

Reason for choosing GMass

This tool handles email deliverability, email lookup, email verification, as well as open and read rates for emails sent via Gmail or G-suite. To be honest, there are so many tools that this replaces or improves that I recommend it to anyone who sends emails. Who doesn't need a little extra help getting into their inbox these days?

Review Source

Bhushan L.  
Marketing Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple Email Marketing and Monitoring Tool"

September 11, 2019

4.0

GMass helped me send multiple campaigns with ease and this tool has a higher value proportion as it has many features for very good price. Highly recommended for startups and small businesses.

Pros

GMass is a simple online email marketing and monitoring tool, As it's been almost 7 months I started using this surprisingly I made the best use of this tool and got quality prospects using campaign reports from GMass. There are some significant features which are quite important for all marketers to understand their target audience and get higher open and conversion rates. They are: 1. Campaign Report: Here I can understand how many people have opened my mail and clicked the links inside it, this feature helped me filter my relevant target audience to generate quality leads. 2. Automated Followups: This feature saved me lot of time by scheduling followup messages to all the prospects with a customized email message with different time intervals. 3. Send as a new message: This helped me show my message to my customer without being left out in followed message in the thread, this helps marketers to use a various unique subject line with similar content to make user open the email ( A effective way to A/B test mail campaigns )

Cons

There is nothing much I didn't like about the tool but while I was running some email campaigns I have tried adding First Name script to send the emails with my customer's first name but most of the times the script didn't work and because of that some of my emails went to spam. This is the one thing I want GMass to fix.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GMass

I have compared several services like MailChimp and other CRM services but I found gmass very cost-friendly and very easy to use.

Review Source

AK

Ajay K.  
Hr recruiter  
Human Resources  
Used the software for: I used a free trial

### "Easy to use "

May 13, 2024

5.0

Pros

I like the features of making work easy and affordable

Cons

Least thing is pricing only it's a bit costly

Review Source

TK

Trey K.  
Co-Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use and great support when your stuck"

May 3, 2024

5.0

Pros

It is simple to use and their support documentation is incredible going into complete detail of everything you can do with it.

Cons

Nothing really. It's very simple to use and its priced right.

Review Source

Meena M.  
co founder  
Furniture  
Used the software for: 1-2 years

### "master of mail marketing "

June 13, 2023

5.0

Moreover, G Mass Services also provides detailed analytics of my mails, which helps me track the performance of my campaigns. This has helped me make informed decisions about my marketing strategies and improve my conversion rates.Overall, I would highly recommend G Mass Services to anyone who wants to streamline their mail marketing campaigns and make them more effective. It has definitely made my life easier and saved me a lot of time and effort.

Pros

I have been using G Mass Services for the past year and I must say that it is one of the best mail marketing Google extensions available in the market. The best part about this extension is that it is very easy to use and cost-effective.

Cons

With G Mass Services, I can easily schedule my weekly mails and be free from the hassle of manually sending them. The interface is user-friendly and I can easily customize my mails according to my requirements.

Switched from

[Mail Merge for Gmail](https://www.capterra.com/p/10004609/Mail-Merge-for-Gmail/)

due to customer support

Review Source

Madhanraj S.  
Business Development Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Valuable Asset with Exceptional Support Team Despite Some Limitations"

April 18, 2023

4.0

Pros

I have been utilizing the GMass tool for over five years, and it has proven to be a valuable asset for sending mass emails through our Gmail account. Despite these limitations, I would like to give five stars to the exceptional external support team that has been very helpful in addressing my queries and concerns.

Cons

I have encountered some issues, such as emails landing in spam when sent through Sendgrid and follow-ups not being sent at the scheduled time. We cannot customize the followup emails and can insert attributes in the email

Review Source

VR

Verified Reviewer  
Senior Comms Specialist  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Great mail merge tool to send individual emails personalized and track your results"

June 22, 2022

5.0

using GMass I can automatically send individual emails to a database of dozens of contacts, adding attachments on each email and then getting reports on emails being opened, clicks and replies.

Pros

It helps you set up email campaigns and deliver individual and personalized emails to your database, making communications far more effective. Pretty easy to use too, just add the extension, open your spreadsheet with the contacts you want to reach out to, create your email message (with images and attachments, a beauty) and add the fields you want for personalization and instead of hitting send hit GMass... Individual emails will go out and you'll be able to track which addresses actually opened your email. Great tool!

Cons

Its tricky at first to load your spreadsheet with the database, but once you read the help pages you'll get around it.

Review Source

James B.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Leaves you shaken but not stirred"

September 21, 2023

5.0

it has left me truly shaken but not stirred

Pros

It's so easy that even James Bond can use it! Emails look authentic and look like you wrote them rather than a bulk sender.

Cons

There is nothing negative about it. I'd recommend it to anyone

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is impossible to use

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.