Average Ratings

21 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About Trend Micro

Antivirus and internet security platform that manages passwords and protects email against scams or daily threats.


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Trend Micro Reviews Recently Reviewed!


I am very fond of Trend Micro Worry-Free Business Security Services.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it works really well. Since we installed and started using Trend Micro we have been well protected. The admin console is easy to navigate and monitor. Getting device components loaded is easy. Tracking down any infection details is simple. Getting automatic alerts of irregular activity makes my job easier.

Cons: One thing I do not like about Trend Micro is that I have had some difficulty in renewing the software. This may be because we need to go through a reseller, but I am not sure. The site could be set up better and have a clearly set path for renew. Also, I have had some issues accessing some of the pages on their site with certain browsers, the layout gets all weird. Not a big thing, just thought I would mention it.

Capterra-loader

Great Antivirus software

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Great Antivirus software if you dislike McAfee and Symantec. This software has a great removal suite for computers and servers that are infected. Helps you easily remove and restore your computer back to life.

Cons: Although this product has saved me time, it's third on my list and wished that the software was more proactive in finding antivirus and malware that Malwarebytes easily picks up.

Overall: Great alternative antivirus and malware software. They have made improvements and keeping an eye on them and what the future holds for this company.

Not the best Antivirus solution I have used But it gets the job done

Apr 20, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Unattended installation works like a charm.
Can access the portal from anywhere
Easy to uninstall and reinstall.
Support is great and easy to contact, also they speak good english.

Cons: Scans can bog down slower computers and even fast computers can notice when scanning.
Unable to apply policy changes to multiple groups. This can be a real hassle when whitelisting multiple folders in windows when you have many groups.
There were months when windows 10 came out that the software would completely hose the computer when logging in and it tooks them a long time to find a solution.
MAC installations don't always go smooth.

We use Trend Micro (Business Security Services) and it does a pretty good job of securing our networ

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Trend Micro was very easy to install on our client computers, both locally & remotely. It doesn't seem to have a lot of overhead that would drain system resources. It is has a good monitoring control panel via a web interface, and was not too expensive when purchasing in bulk for all of our users. A very solid corporate AV.

Cons: It seems like Trend Micro doesn't quite have a finished product yet - but is close. It performs well in monitoring but seems to lack some specific tuning of the scans and functions, like watching for PUP (potentially unwanted programs) installs like some free AV's will even do.

Overall: Feels like it does a pretty good job of monitoring our business network without over-taxing system resources.

Some issues, but does the job well.

Mar 12, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The program runs in the background with out cause interference most of the time. It catches a lot of the "nasty" stuff out their and leaves you feeling protected. Installation was also easy and straight forward.

Cons: Old habits die hard and I prefer to use Internet Explorer , Trend and it did not get along causing issues with freezing or just exiting our of the browser.

Anti-Virus software that takes out computers in my network

Feb 19, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Helps to keep my clients computers safe. helps to block bad URLs, scans for viruses/ malware and helps to clear out infections. Admin panel allows for me to look through everything that was scanned that came up not clean.

Cons: For awhile there was a bad update with Trend that would close out IE and not allow people to use it. The problem would cause it to crash in the middle of working on something and all the users would loss there progress.

Overall: Added protection to myself and my clients computers/network.

Capterra-loader

Easy to install and let let do its job

Apr 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using this for awhile for company virus scanning. It has worked well without getting in the way. The latest version is web based so that is very nice.

Cons: We have had a few problems with uninstalls on a few computers. Updating is a pain when an uninstall/reinstall has to happen to all workstations.

Overall: Set and forget virus scanning

Great antivirus!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. Quick installation.
I like the fact you can install in up to 5 machines! Give you the option to install in your mobile device as well! Would recommend to friends and family!

Cons: Takes a while to scan... I had to manually update a few times. The full scan option takes way too long.. wish it was a bit faster.

Trend Micro has been a valuable and reasonable cost antivirus solution for our midsized office.

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The client seems to be a minimal resource hog in comparison to other clients out there. Only see noticeable delays in my workstations over 5 years old (HP)

Cons: Find client installation a bit more cumbersome then necessary and changing from one server to another can be a bit painful if you don't do all the legwork ahead of time.

Capterra-loader

Had issues with it staying running and often times would need restarted

Feb 01, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Blocks spam like it should when it is working, hides in the background so you don't have to worry about it annoying you like McAfee or Norton.

Cons: Would stop working randomly, would need rebooted quite often. After some updates though, it seems like it has been working fine.

Capterra-loader

It's a great cyber security program. Keeps my devices protected

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does a great job keeping my devices free and clear of viruses, malware, ransomware, or hacking attempts. I also really like that it includes protection for my Android phone for no extra cost.

Cons: The only thing I could think of is it doesn't quite have all the custom features that some of the other antivirus programs have.

Overall: It has kept my computers and devices free of viruses and problems.

I tried Trend Micro as a potential Internet security solution.

Apr 30, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: I have tried a lot of Internet security solutions. I recently decided to switch from the company I had been using for a while and Trend Micro was one of the many companies I tried. I liked most the company's reputation. I had heard of them for years and have seen the product in many stores. Also, they seem to consistently be one of the top rated solutions.

Cons: I personally found that Trend Micro was a little bit slow and that it did not offer all of the features I wanted. Had I not compare it with other products I would likely have found it to be okay. I just ended up finding something that I preferred a little bit more.

Capterra-loader

Average Anti-virus

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The cost is the best thing about Trend Micro. We have several clients that trust it and the overall quality is pretty good for the money.

Cons: Nothing about Trend Micro is cutting edge in the world of security. It's great for that safety net type of protection but feels dated compared to other offerings in the space.

Capterra-loader

Great Anti-virus

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Trend Micro is a great antivirus for money. It has a lot of features and very easy to use. Not to mention it actually catches viruses.

Cons: Canceling service can be a pain, as no one likes to loose customers. They could use better customer service when those times come.

Capterra-loader

It is an option when thinking about equipment protection services

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I do not usually use this type of programs, they seem tedious and they take time away from me. But beyond my desire not to complicate the security of my team worries me, so try this software, which I think is an excellent option, do not consume excessive resources as is the case of other antivirus that monopolize RAM.
It is a discreet program with excellent performance, I recommend it with closed eyes.

Cons: Usually send and put alerts every time without logical reasons, is the only negative point that I see this software.

Capterra-loader

is the best security software

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 100% recommended, without a doubt it is the best security software. When finishing the configuration it is very easy to use it.

Cons: I wish the configuration did not take so long, for the rest I have no complaints about this software.

Overall: With Trend Micro I can have more security. It has a lot of help on any PC to detect and scan.

Worry Free Business Solutions/HES

Apr 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Trend Worry Free business solutions and Hosted Email Security. Setup only took a matter of Minutes, Users were getting AV protection quickly and effectivly

Cons: Customer Service. Like many it is outsourced to India and the language barrier is hard to deal with when talking about technical items.

easy to install

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy installation, covers viruses extremely well, works well in background, inexpensive, bought it for three devices

Cons: nothing so far, cost could have been slightly cheaper but it was still a good buy, would like some additional comments from the manufacturer about the software

This is an excellent PC doctor and virus protection

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used this software for many years to keep my PC's running smoothly. It has helped when other software couldn't.

Cons: The only thing i can say is it seems a bt slow. I'm not sure why, it is probably because it so so thorough.

Overall: This is great software to keep one protected in the current internet atmosphere

Trend Micro is a nice antivirus product with some add ins that are very useful. Works well in busine

May 24, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is pretty easy to use as and maneuver through. The cost is very economical for the price conscious.

Cons: I dislike the protection add ins for Microsoft edge. The mode for games has to be manually enabled.

Overall: Very useful in antivirus and malware.

easy to load , needed to replace kaspersky

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: works well in background, safe compared to kaspersky issues re security.
easy to load from an amazon site.

Cons: occasionally pops up without cause for unneeded notification. nothing else is bothersome with this software..