Trend Micro

Trend Micro

4 / 5 13 reviews


Average Ratings

13 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About Trend Micro

Antivirus and internet security platform that keeps children safe online and protects email against scams or daily threats.


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Trend Micro Features


Trend Micro Reviews Recently Reviewed!


Not the best Antivirus solution I have used But it gets the job done

Apr 20, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Unattended installation works like a charm.
Can access the portal from anywhere
Easy to uninstall and reinstall.
Support is great and easy to contact, also they speak good english.

Cons: Scans can bog down slower computers and even fast computers can notice when scanning.
Unable to apply policy changes to multiple groups. This can be a real hassle when whitelisting multiple folders in windows when you have many groups.
There were months when windows 10 came out that the software would completely hose the computer when logging in and it tooks them a long time to find a solution.
MAC installations don't always go smooth.

Great antivirus!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. Quick installation.
I like the fact you can install in up to 5 machines! Give you the option to install in your mobile device as well! Would recommend to friends and family!

Cons: Takes a while to scan... I had to manually update a few times. The full scan option takes way too long.. wish it was a bit faster.

Worry Free Business Solutions/HES

Apr 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Trend Worry Free business solutions and Hosted Email Security. Setup only took a matter of Minutes, Users were getting AV protection quickly and effectivly

Cons: Customer Service. Like many it is outsourced to India and the language barrier is hard to deal with when talking about technical items.

This is an excellent PC doctor and virus protection

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used this software for many years to keep my PC's running smoothly. It has helped when other software couldn't.

Cons: The only thing i can say is it seems a bt slow. I'm not sure why, it is probably because it so so thorough.

Overall: This is great software to keep one protected in the current internet atmosphere

easy to load , needed to replace kaspersky

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: works well in background, safe compared to kaspersky issues re security.
easy to load from an amazon site.

Cons: occasionally pops up without cause for unneeded notification. nothing else is bothersome with this software..

Capterra-loader

Easy to install and let let do its job

Apr 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using this for awhile for company virus scanning. It has worked well without getting in the way. The latest version is web based so that is very nice.

Cons: We have had a few problems with uninstalls on a few computers. Updating is a pain when an uninstall/reinstall has to happen to all workstations.

Overall: Set and forget virus scanning

Capterra-loader

Average Anti-virus

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The cost is the best thing about Trend Micro. We have several clients that trust it and the overall quality is pretty good for the money.

Cons: Nothing about Trend Micro is cutting edge in the world of security. It's great for that safety net type of protection but feels dated compared to other offerings in the space.

Some issues, but does the job well.

Mar 12, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The program runs in the background with out cause interference most of the time. It catches a lot of the "nasty" stuff out their and leaves you feeling protected. Installation was also easy and straight forward.

Cons: Old habits die hard and I prefer to use Internet Explorer , Trend and it did not get along causing issues with freezing or just exiting our of the browser.

Capterra-loader

Great Antivirus software

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Great Antivirus software if you dislike McAfee and Symantec. This software has a great removal suite for computers and servers that are infected. Helps you easily remove and restore your computer back to life.

Cons: Although this product has saved me time, it's third on my list and wished that the software was more proactive in finding antivirus and malware that Malwarebytes easily picks up.

Overall: Great alternative antivirus and malware software. They have made improvements and keeping an eye on them and what the future holds for this company.

Anti-Virus software that takes out computers in my network

Feb 19, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Helps to keep my clients computers safe. helps to block bad URLs, scans for viruses/ malware and helps to clear out infections. Admin panel allows for me to look through everything that was scanned that came up not clean.

Cons: For awhile there was a bad update with Trend that would close out IE and not allow people to use it. The problem would cause it to crash in the middle of working on something and all the users would loss there progress.

Overall: Added protection to myself and my clients computers/network.

Capterra-loader

It's a great cyber security program. Keeps my devices protected

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does a great job keeping my devices free and clear of viruses, malware, ransomware, or hacking attempts. I also really like that it includes protection for my Android phone for no extra cost.

Cons: The only thing I could think of is it doesn't quite have all the custom features that some of the other antivirus programs have.

Overall: It has kept my computers and devices free of viruses and problems.

easy to install

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy installation, covers viruses extremely well, works well in background, inexpensive, bought it for three devices

Cons: nothing so far, cost could have been slightly cheaper but it was still a good buy, would like some additional comments from the manufacturer about the software

Capterra-loader

Had issues with it staying running and often times would need restarted

Feb 01, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Blocks spam like it should when it is working, hides in the background so you don't have to worry about it annoying you like McAfee or Norton.

Cons: Would stop working randomly, would need rebooted quite often. After some updates though, it seems like it has been working fine.