Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

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About Sysomos Platform

Social media marketing platform that comprises of apps that can be used together or as standalone applications. Includes social research engine, social publishing, visual analytics, proactive social monitoring, and social media engagement tools.


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Sysomos Platform Features

  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

Sysomos Platform Reviews Recently Reviewed!

Excellent Twitter social media hashtag tracking tool

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Sysomos is a great tool for understanding the reach of your social media hashtags. It also measures engagement, which not all other tools do.

Cons: Excellent with Twitter, but not much access to other social media sites, such as Facebook, or blogs.

An awesome Social Media Listening tool for Twitter

Feb 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. Strong Twitter Monitoring
2. Effective Real Time Tracking

Cons: 1. Poor customer support
2. Not so good traditional media tracking

Overall: I have been using Sysomos for almost 2 years and it has never failed to surprise me. The tool is fun to work with Twitter data however it lags when we are looking for Facebook, Blogs, Forums and Instagram mentions.
The tool is good for realtime campaign monitoring.
Downside: The customer support is not that responsive when you encounter any issue with tool like data lapse etc.

Overall it is good product when your prime focus is to monitor Twitter conversations on web.