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Designed for dental staff members in mind with no computer experience to advanced computer users, it is a dental communication solution that helps with reminders, forms and more.

Product Details

OperaDDS helps you fill your schedule with recall reminders, build trust with direct 2-way texting/Email Campaigns, go paperless with HIPAA compliant digital forms that allow easy patient intake and cut down on wasted time with traditional forms. Tired of your monthly fee increasing? Join the thousands of dental practices using OperaDDS for patient & intra-office communication, paperless forms, HIPAA compliant email, and more.

Contact Details

Operability

https://www.operadds.com

Founded in 2014

Located in United States

Starting Price

  • $79.00/month

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

OperaDDS Features

Appointment Management
Appointment Reminders
Charting
Claims Management
Client Management
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
Appointment Scheduling
Calendar Management
Email Reminders
IVR / Voice Recognition
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

OperaDDS Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 10 of 10 reviews

Showing Most Helpful

Showing 10 of 10 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Liz V.
administarative
Medical Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 6, 2017

“Amazing! The personal customer service this company offers is great. ”

OverallI am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.
ProsWe love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.
ConsWe would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.
Reviewer Source 
Source: Capterra
November 6, 2017
Laura C.
Office Manager
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 19, 2018

“OperaDDS is great”

OverallWe have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.
ProsIt works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.
ConsSometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records.
Reviewer Source 
Source: Capterra
October 19, 2018
Verified Reviewer
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2018

“Great software program for a Dental Office”

OverallIt's awesome. Once you have everything set up, it takes care of sending out your patient reminders. It's also HIPAA appropriate for sending patient information to other clinics.
ProsEase of use. Patient reminders sent in a timely manner. Working with OperaDDS personnel is really easy and they resolve any issues quickly.
ConsI have no cons for this software. I never have a problem getting any issues resolved.
Reviewer Source 
Source: Capterra
September 6, 2018
Kersten H.
Clinic Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 30, 2017

“OperaDDS is the most complete communication tool I have ever used!”

ProsAll aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways.
ConsI would love if more offices were using it because we keep receiving non hipaa compliant emails from them
Reviewer Source 
Source: Capterra
October 30, 2017
Megan B.
Treatment Coordinator
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 30, 2017

“Makes my job less stressful!”

ProsNew patients love the fact that they can fill out their forms electronically before their appointments. Front office staff love the fact that we don't have to try and decipher the new patients handwriting like on the old paper forms.
ConsIt would be nice if the information filled out on the electronic new patient forms would automatically populate into Eagelsoft.
Reviewer Source 
Source: Capterra
October 30, 2017
Bryan L.
President
Health, Wellness and Fitness, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 30, 2017

“OperaDDS has been fantastic for increasing case acceptance and making our office more secure!”

OverallIncreased production, higher patient quality and a much more happy team!
ProsI love the secure forms, and walking into each appointment being able to address the patient's chief complaint without having to have them repeat themselves.
Reviewer Source 
Source: Capterra
October 30, 2017
Amy H.
Treatment Coordinator
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 30, 2017

“OperaDDS has made our job so much easier!”

ProsPager makes interoffice communication a breeze. I am able to help address patient questions up at the front without having to run around the clinic looking for answers.
ConsIt would be really nice if the information that new patients fill out on the electronic forms would automatically populate into Eaglesoft.
Reviewer Source 
Source: Capterra
October 30, 2017
Laura C.
Dental Hygiene Admin Assistant
Education Management, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 6, 2017

“Great service, issues are handled almost immediately.”

OverallMaking fewer phone calls as patients can be reminded of their appointments via text or email. Being able to send pt records in a secure manner.
ProsContacting and response from patients for appointments. Sending records to other dental offices is HIPAA compliant!!
Reviewer Source 
Source: Capterra
November 6, 2017
Verified Reviewer
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 1, 2017

“Amazing customer service - always available to answer any and all of our questions!”

ProsThe text/email appointment reminders, which is the main reason we signed up for the software. Hoping to utilize more of the features to their full potential soon.
Reviewer Source 
Source: Capterra
November 1, 2017
Verified Reviewer
Education Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 30, 2017

“The most complete way to provide instant communications in the office that I've ever experienced.”

Overallincreased office efficiency
ProsStaff is able to communicate to all devices from one screen. OperaDDS is simple and does the task that it is intended to do .
Reviewer Source 
Source: Capterra
October 30, 2017