--- title: "OperaDDS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OperaDDS Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/168531/OperaDDS/" page_type: "product" language: "en" --- # OperaDDS Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OperaDDS ## What is OperaDDS? OperaDDS helps you fill your schedule with recall reminders, build trust with direct 2-way texting/Email Campaigns, go paperless with HIPAA compliant digital forms that allow easy patient intake and cut down on wasted time with traditional forms. Tired of your monthly fee increasing? Join the thousands of dental practices using OperaDDS for patient & intra-office communication, paperless forms, HIPAA compliant email, and more. ## What is OperaDDS used for? [Dental](https://www.capterra.com/dental-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OperaDDS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.operadds.com&name=OperaDDS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OperaDDS 5.0 (13) VS. [4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $79 Per Feature, Per Month Starting Price $199 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (13) Ease Of Use 4.5 (214) Value For Money 5.0 (11) Value For Money 4.1 (201) Customer Service 4.8 (12) Customer Service 3.9 (208) ## OperaDDS alternatives [4.6 (53)](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (214)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168531/OperaDDS/alternatives/) ## FAQs about OperaDDS Overview ### Which roles and teams benefit most from OperaDDS? OperaDDS is most used by dental office managers, treatment coordinators, and clinic administrators who oversee scheduling, patient communication, and daily front-desk workflows. Dentists and practice owners use it to support treatment planning and operational oversight, while administrative teams rely on it to streamline records, coordination, and practice efficiency. Answer based on 13 reviews Overview ### What company size and specific industries is OperaDDS built for? OperaDDS is designed for dental practices of any size, from small offices to larger multi-location teams, and for staff ranging from beginners with little computer experience to advanced users. It is built for the dental industry, where communication tools such as reminders and forms are part of daily operations. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of OperaDDS? OperaDDS offers appointment management, calendar management, and call reminders for scheduling, plus confirmations/reminders and SMS reminders for patient outreach. It also includes client and patient management, records management, medical history records, contact database, forms management, and communication tools such as email management, live chat, chat/messaging, and a client portal. Getting Started and Support ### What training and onboarding options does OperaDDS offer? OperaDDS provides live online sessions and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos allow self-paced review of product steps and features. These training formats are the options listed for OperaDDS in the catalog. Getting Started and Support ### What customer support options does OperaDDS offer? OperaDDS provides email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback is available about support quality, response times, or common frustrations, so the support experience cannot be described beyond these listed channels. ## Features AI summary Based on 1,624 Dental reviews Capterra reviewers highlight these as the features buyers care about most when choosing dental software: - **Patient Records Management** (**56%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) OperaDDS includes **Patient Records Management** and **Appointment Management**, so dental practices can keep patient information organized and manage scheduling from one system. However, it does not include **Treatment Planning**. Instead, it offers other highly rated features such as **Charting** (**57%**) and **Confirmations/Reminders** (**57%**), which help practices document clinical details and reduce missed visits, providing teams with better visibility into patient care and daily operations. Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Client Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients OperaDDS 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Reminders: Reminders sent via phone voice recordings - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Email Management: Manage, store and organize emails within the system or via third-party apps - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical History Records: Records of patients' medical history - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Physician Management: Track and organize physician schedules and pertinent information - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - SMS Reminders: Reminders sent via SMS/text message - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 5.0 (11) Free Trial Free Version Basic $79.00 Per Feature,Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 5.0 Based on 13 reviews Filter by rating 5(13) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WM Whitley M. Office Manager Hospital & Health Care ### "OperaDDS is the hidden gem in dental - offering ease of use for practice, patients and security." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 13, 2022 We are so thrilled to have this software. It's modern, reduces paper waste, reduces time wasted in the office with patients filling our new patient paperwork constantly. It has saved us money - time, and has been such a pleasant experience with almost all of the representatives I have talked to. Even though we do not utilize every aspect of OperaDDS (since we are a small prosthodontic office) if we ever do expand, I would use this company first based off their honesty and responsiveness. We love you guys! Pros Our initial integration process was a little bumpy since we have a very secure IT company that helps to keep our office secure - with that being said - OperaDDS went above and beyond to make things right for our office. Almost everyone I talked to had a great attitude when helping with this process. Going electronic with our new patient paperwork has been essential in saving us time (which is the best feature of this product) but patients love being able to read and fill out the paperwork at home. 99% of patients are able to figure out how to complete this paperwork on their own. It is easy to import and organize ahead of time. The pricing is excellent considering the amount of time we are saving. If new patients are not filling out paperwork ahead of time, this is usually a good sign of a patient might no show, which saves us even more time and money. This product is invaluable, and if some patients aren't able to use it at home on computer, iPad or phone, they can complete it on iPad in the office. Patients can import their insurance cards ahead of time which saves time when patients don't always know what insurance they carry. We are so pleased with the ease of use and how much time we have saved with this software. We LOVE it. Cons Integration was not as smooth as we hoped, but the company made that issue right by offering to not only fix the issue but give us two months free. I was not very happy with the billing department (a mistake was made on OperaDDS side) and when I tried to speak to billing about it - their representative was very rude and would not actually take my conversation and emails with another one of their representatives in to account in order to resolve the issue. I was really unhappy with the billing manager's attitude. Other than that, no other issues. Reasons for choosing OperaDDS Best price, easiest integration, clean look, ease of making our own paperwork. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GC Gayle C. manager Health, Wellness and Fitness ### "Opera DDS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 Inexpensive, secure way to remain HIPAA compliant. Pros Ability to quickly and securely send HIPAA protected information to other offices. Cons Would like to be able to integrate software into my Outlook emails Reasons for choosing OperaDDS It remained the most cost effective means of utilizing email encryption Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM stan M. dentist Hospital & Health Care ### "opera" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 14, 2020 With the present pandemic, opera DDS makes curbside checkin possible without any delays. Pros The integration was easy. Transition from clip board to electronic was a breeze. Patients cooperate and saves front office time. Cons I am very pleased so far with the application that I can not think of anything that needs improving. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Stephanie R. Catering Manager Hospitality ### "Software that keeps me organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 14, 2020 The software allows us to efficiently communicate with clients and streamline the process of collecting information. Pros This software helps me stay organized and communicate efficiently with our clients. Cons It was a challenge to learn the system however after a few months of working with it I felt i've mastered it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Laura C. Office Manager Medical Practice ### "OperaDDS is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2018 We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff. Pros It works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics. Cons Sometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Liz V. administarative Medical Practice ### "Amazing! The personal customer service this company offers is great. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2017 I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better. Pros We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices. Cons We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Laura C. Office Manager Medical Practice ### "Great service, issues are handled almost immediately." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2017 Making fewer phone calls as patients can be reminded of their appointments via text or email. Being able to send pt records in a secure manner. Pros Contacting and response from patients for appointments. Sending records to other dental offices is HIPAA compliant!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User General Dentist/Owner ### "Amazing customer service - always available to answer any and all of our questions!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2017 Pros The text/email appointment reminders, which is the main reason we signed up for the software. Hoping to utilize more of the features to their full potential soon. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Megan B. Treatment Coordinator ### "Makes my job less stressful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2017 Pros New patients love the fact that they can fill out their forms electronically before their appointments. Front office staff love the fact that we don't have to try and decipher the new patients handwriting like on the old paper forms. Cons It would be nice if the information filled out on the electronic new patient forms would automatically populate into Eagelsoft. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kersten H. Clinic Administrator ### "OperaDDS is the most complete communication tool I have ever used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2017 Pros All aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways. Cons I would love if more offices were using it because we keep receiving non hipaa compliant emails from them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168531/OperaDDS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.