# Lotame Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lotame the right Data Management solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168536/Lotame/reviews

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Lotame

4.5 (30)

[View alternatives](https://www.capterra.com/p/168536/Lotame/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lotame

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

BH

Bayazid H

Ad Ops ExecutivePublishing, 201 - 500 employeesUsed the software for: More than 2 years.

“The main interface can get a bit overwhelming because there's so many options and a lot of things going on.“

November 19, 2021

## Showing most helpful reviews

Showing 1-25 of 30 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robert B.  
Managing Director, Digital  
Government Relations  
Used the software for: Less than 6 months

### "Excellent Tool for Our Campaigns"

November 19, 2021

5.0

We utilize Lotame to develop audiences related to public affairs issues. They are critical to building successful, targeted campaigns, as well as powering tracking and analytics.

Pros

The audience modeling and data management tools are fantastic.

Cons

None for us........everything works very well

Review Source

FM

Feliks M.  
VP, Decision Sciences  
Marketing and Advertising  
Used the software for: 2+ years

### "Best of the best"

June 20, 2019

5.0

Has helped us gain a real understanding into who our client's customers are, what their demographic and psychographic compositions are and how we should be reaching them and communicating with them differently based on their personas and shopping stages

Pros

\- Ease of implementation - Ease of use post implementation - Depth of insights we're able to achieve around our customers - Robust 3rd party data options - Product innovation and enhancements - Great customer service

Cons

Really can't think of any. They really listen to our feedback and always accommodate to their best ability.

Alternatives considered

[Oracle Data Management Platform](https://www.capterra.com/p/167000/Oracle-BlueKai/)[Adobe Audience Manager](https://www.capterra.com/p/168311/Adobe-Audience-Manager/)

Reason for choosing Lotame

Flexibility, robust platform, checked off all of the must-haves that we had going into our search

Review Source

VR

Verified Reviewer  
Strategist, Programmatic Media  
Marketing and Advertising  
Used the software for: 2+ years

### "Good platform to utilize"

September 24, 2018

4.0

Pros

forward thinking, and also stable platform to operate

Cons

Maybe needs a bit UI and UX upgrade to make it more user friendly and modern-look?

Review Source

HU

Hernan U.  
Regional Product Director  
Marketing and Advertising  
Used the software for: 2+ years

### "The Power of Data"

November 28, 2019

5.0

Pros

Lotame has helped through the years to succeed in data collection for our partners, the technology they provide is top of the line, and the customer service their team provides is the base of the solid relationship we built through the years

Cons

None so far, we are super engaged with the product, the team and service they provide.

Alternatives considered

[Oracle Data Management Platform](https://www.capterra.com/p/167000/Oracle-BlueKai/)

Reason for choosing Lotame

Back then, the cross targeting capabilities they were developing seemed to be a huge differentiation agains competition.

Review Source

nH

neil H.  
Platform Architect, TRFFK  
Automotive  
Used the software for: 1-2 years

### "Lotame Review"

December 4, 2019

4.0

Pros

The UI is easy to use and it is very sufficient.

Cons

The UI can be a bit slow sometimes, especially when trying to find the behavior in the Audience section.

Switched from

[Adobe Audience Manager](https://www.capterra.com/p/168311/Adobe-Audience-Manager/)

Their customer support was not sufficient enough for our company

Review Source

JG

James G.  
Director of Product, Big Data  
  
Used the software for: 6-12 months

### "Extremely satisfied with the deep expertise and capabilities that Lotame has delivered."

February 25, 2018

5.0

Pros

It's the people plus the product that make this a winning combination for realizing value from a DMP. The expertise at Lotame is incredible and they accelerated our knowledge on how we could use a DMP to streamline our targeted media execution. Audience Creation - very easy and intuitive. Members of our media team are now highly skilled at creating audiences using Phunware, Lotame and third-party data. Having access to other data beyond our first party was an important requirement. Lookalike Modeling - very easy to create models and grow larger audiences from small seed segments. Data Quality - Lotame has shown a deep commitment to improving data quality by removing bots and this is important for media performance. Customer Success - the expertise and support we received during and post-implementation was absolutely outstanding. There is deep focus on the customer requirements and a highly collaborative approach to ensuring customer's are realizing value from the DMP. Prior to selecting Lotame, our company knowledge on how to use a DMP was very low and Lotame accelerated our knowledge. Data Sales - seamless approach to enabling the sale of our data using our DMP account.

Cons

I would like to see more meta-data available when using the product such as descriptions of what the data actually means so its properly interpreted when creating audiences. Exploring the use of any industry standard taxonomies may also improve interpretation of data.

Review Source

Petra C.  
Video Group Head of Ad Solutions at OneFootball  
Sports  
Used the software for: 2+ years

### "Lotame DMP"

November 22, 2021

4.0

Pros

Easy to use platform and fantastic customer support.

Cons

Manual filing of data, but this process would have to be done in any other platform.

Review Source

ST

Steven T.  
Vice President, Personalization & Media  
  
Used the software for: 2+ years

### "Very flexible platform, perfect for our needs."

February 22, 2018

5.0

Personalization, more informed media buying, better targeting, look a like modeling, audience analysis, AB testing framework, reach analysis.

Pros

The flexibility of the product is unparalleled to other DMP's we have worked with. We are able to adapt the product to our clients needs.

Cons

Originally was built more for publishers rather than advertisers but has made lots of strides and is an effective tool for our advertiser clients.

Review Source

Rob S.  
Yield Manager  
Newspapers  
Used the software for: 2+ years

### "A good DMP for various uses"

November 22, 2019

4.0

Pros

We can easily target our 1st party audiences that we collect via Lotame; we can also purchase 3rd party audience segments.

Cons

The tool is vast and has many options. We utilize only some of these. Hopefully in the future we'll be able to put more resources towards more sophisticated use cases.

Review Source

Guido T.  
General Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Lotame"

December 1, 2020

4.0

They are a very important partner for us

Pros

The sorpore team is very good and always attentive to our questions. In addition, the platform is very friendly and the data it has is very good for LATAM.

Cons

It would be nice to have costs in local currency

Review Source

TN

Theresa N.  
Director Business Development  
Newspapers  
Used the software for: 2+ years

### "blah"

September 18, 2018

4.0

We began and used Lotame for ad targeting initially but have migrated to utlization of Lotame for content recommendations. Lotame's willingness to work with us to come up with a model that makes sense for content recommendations was key and we find this is our biggest area of growth. The opportunity to integrate this into our CMS offering has been extremely beneficial as well. Although we have cycled through way too many customer success managers, having a stable and consistent and extremely knowledge and reliable technical support manager has been a factor in us continuing down this path. We are excited about the new product growth Lotame is working on as this will be the first big enhancement in our 3+ years of using Lotame. Small UI improvements have happened which have been helpful as well. For the most part the product have been very stable and reliable with little downtime.

Pros

Flexibility, willingness to work with us, hierarchy of data, multiple ways to collect and use data.

Cons

manual nature of application across our massive list of domains -- a template or standard application would be very helpful. We often find discrepancies between domains.

Review Source

VR

Verified Reviewer  
Senior Sales Engineer | Client Success  
Publishing  
Used the software for: 1-2 years

### "Why you should consider Lotame for you DMP"

September 21, 2018

5.0

lotame has helped us achieve over $1MM in revenue through data sales. leveraging 1st party data, we have been able to outpace the utilization of 3rd party data. support has been excellent no hidden costs

Pros

well priced, excellent customer support, interoperability in the wider martech stack, transparency of cost/features

Cons

interface design and overall ease of use could be improved

Review Source

VR

Verified Reviewer  
Strategic Account Manager  
Publishing  
Used the software for: 1-2 years

### "Customizable Audiences"

January 25, 2019

4.0

Pros

I really like that Lotame's software allows me to create custom audiences to reach my clients' goals. I can hone in on specific demographic information as well as interests and behaviors. It has been an asset in running targeted digital campaigns.

Cons

It can be somewhat difficult to decipher exact audiences you're looking for. A few segments have vague naming, which I feel could be misinterpreted. This may be due to my own beginner's knowledge of the software.

Review Source

VR

Verified Reviewer  
Senior Digital Advertising Planner  
Internet  
Used the software for: 6-12 months

### "Great DMP"

October 4, 2018

5.0

Pros

Very easy to maneuver and generally user friendly. The support team has gone above and beyond to ensure we are successful.

Cons

There isn't much to complain about. Very easy to use.

Review Source

BH

Bayazid H.  
Ad Ops Executive  
Publishing  
Used the software for: 2+ years

### "Great Audience Management Platform"

November 19, 2021

4.0

Pros

The rule builder is a great feature to capture the audiences we want in different ways such as through URL's or Key Values

Cons

The main interface can get a bit overwhelming because there's so many options and a lot of things going on.

Review Source

VR

Verified Reviewer  
Assistant Vice President  
Telecommunications  
Used the software for: 2+ years

### "One of the best DMP in the market"

February 20, 2018

4.0

1\. Optimize media spend and make more effective conversion 2. Collect DMP data and integrate with CRM to targeting the right customers 3. Monetize DMP data in market exchange to generate new revenue stream 4. Connect with many advertising network to distribute awareness to target customers

Pros

It can not only help to optimize media spend that make more effective in conversion but also monetize the DMP data with DMP market exchange. This is the future of revenue.

Cons

1\. Difficult to implement tracking code. Some partner website when put the code in and make the problem with their page. 2. Old user interface used for many years.

Review Source

MV

Murphy V.  
Account Executive  
  
Used the software for: 1-2 years

### "Lotame is extremely user friendly and the support team is amazing. "

May 9, 2018

5.0

Pros

I like that the interface is easy to navigate, it is clear and generates data quickly. A lot of publishers and agencies are familiar with Lotame which makes it easy to sell in.

Cons

I have had issues multiple times with the data it outputs, it is sometimes very inaccurate and then have to wait on support team to fix before getting accurate data.

Review Source

JE

Jahn E.  
Head of Ad Tech  
Media Production  
Used the software for: 2+ years

### "Lotame DMP"

December 1, 2020

4.0

Pros

Doe what DMP should do. Easy to use and implement.

Cons

It was a web centric software so CTV support came a bit later.

Review Source

VS

Vidhan S.  
Senior Director Product Management  
  
Used the software for: 2+ years

### "A very healthy partnership that has helped bring tremendous automation between our platforms"

February 22, 2018

4.0

Pros

Has a wide breadth of features and robust APIs that allow for a full integration. In addition, the team is very responsive in working together to service and fulfill client needs.

Cons

There are opportunities to add pre-emptive monitoring around services and APIs that are business critical

Review Source

KA

Kaleb A.  
Audience Data Analyst  
Publishing  
Used the software for: 1-2 years

### "Lotame - Brilliant DMP"

June 3, 2020

5.0

Provides great insight and analytics into audiences and campaigns

Pros

User friendly utilises different products and tool to be able to manage and activate data in a simple and effective way

Cons

no real problems, I use this dmp every day

Review Source

VR

Verified Reviewer  
Analista de datos  
Marketing and Advertising  
Used the software for: 6-12 months

### "Lotame"

September 18, 2018

5.0

Pros

I enjoy how much better the LDX precision is now. I also like how easy it is to get the data for my APRs.

Cons

Some behaviours seem very niche and the dashboard overall is not the prettiest.

Review Source

MS

Marcos S.  
Publisher Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Lotame: My Top DMP"

May 27, 2021

5.0

Pros

The integration with our business was more than easy and they gave us support every time we needed. Once you walk through the platform, all the features are very intuitive.

Cons

Maybe the UX is kind of old, but it's just a visual aspect, it has nothing to do with features and functionalities.

Reason for choosing Lotame

\[SENSITIVE CONTENT HIDDEN\] convinced us. They were really committed to see our business grow with them.

Review Source

MS

Morgan S.  
Digital Media Supervisor  
  
Used the software for: 1-2 years

### "Use for publishing site"

February 15, 2018

5.0

Pros

Easy to use, great user interface, client support is good. We absolutely love rep who is our main contact.

Cons

Very expensive - and we could probably be moved into a different product package. Ideally, we need this to include client solutions.

Review Source

AL

Allie L.  
Senior Ad Tech Operations, Lead  
  
Used the software for: 2+ years

### "the lotame team is very attentive and helpful! "

February 26, 2018

4.0

Pros

The amount of reach and available audiences. I like the interface for audiences and building out audiences using multiple segments. I like that we can use it to dump client DMPs into it as well.

Cons

The limit it passing back data we are experiencing and the inability to accurately determine the number of users in an audience pool on Lotame that will transfer as an impression on BuzzFeed. The behaviors interface can be tedious.

Review Source

VR

Verified Reviewer  
Team Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Good but need more enhancement"

September 24, 2018

4.0

Pros

Audience reach & quality of audiences are great at lesser cost of acquisition of cookies

Cons

GUI not so great and complex to navigate through

Review Source

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