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LoopUp

LoopUp

4.6 (121)
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What is LoopUp?

LoopUp is a premium conferencing solution that makes it easy to host high-quality remote meetings, whether from the office or your desk at home. It's simple to use, doesn't require any training or downloads for guests to join a meeting. LoopUp provides enterprise grade security so you can know exactly who is on your call and safeguard confidential data. Over 7000 business around the world are using LoopUp to ensure their company stays connected both internally and externally.

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How much is LoopUp?

Starting From:
$22 Per Month
Pricing Model: Per Feature
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
LoopUp offers a one month free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality scales with each tier, as outlined below: Professional - $29 per month (billed monthly), $22 per month (billed annually) Power - $59 per month (billed monthly), $44 per month (billed annually) Enterprise: Contact LoopUp for pricing details

LoopUp Features

What solutions does LoopUp provide?

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Key user insights about LoopUp

Based on of verified reviews collected between March, 2018 and July, 2023

Meeting conferencing

Based on 69 reviews
Users appreciate LoopUp for its reliable conference calls and the ease of joining meetings. They find the Outlook integration particularly useful, allowing them to quickly set up and send out meeting invitations. Additionally, the global accessibility and remote collaboration features enable them to connect with colleagues and clients worldwide without any hassle.

Screen sharing

Based on 34 reviews

Reviewers find LoopUp's screen sharing feature easy to use and compatible with mobile devices, making it convenient for presentations. They appreciate the straightforward process of sharing screens and the ability to interact from their phones. However, some users experience connectivity issues and find the feature less user-friendly, especially when dealing with multiple monitors or poor internet quality.

Pros

  • LoopUp is a good software system. I use it regularly and rarely have issues logging in and call quality is always very good.

  • I like the feature of recording the whole meeting and downloading it for reviewing later. Its ease of use and user friendly GUI features are very interesting and saves time.

  • Very good, and good to know that it's a much safer (privacy, data) option compared to other cheaper alternatives out there.

  • Users love the ease with which they can share content and because we've invested in some great conference phones the audio is fantastic - much better than voip over laptop speakers or headsets.

Cons

  • No video possible, sometimes bad connection. Sometimes not usable for some of our clients.

  • I also cannot choose which screen to share if I have multiple monitors. The ringing when people sign into a meeting is AWFUL.

  • Sometimes can be a little difficult signing into the app.

  • The call lag / ping / delay isn't as quick as some other providers, meaning you can sometimes talk over or at the same time as others.

Most Helpful Reviews for LoopUp

Verified Reviewer
Deskside Support Specialist - Teamlead
Law Practice, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 27, 2019

"Strong Enterprise Level Conference Call Application"

Overall: We wanted to modernize our conference calling and still our teams to focus on the client but providing an easy to use, reliable tool for hosting calls.

Pros: LoopUp is a user-friendly conference call application that provides easy integration for Outlook and standard conference units. Call quality is very high, and it's easy to organize to bring in the external participants. Further, LoopUp takes data security seriously which is a plus for our organization.

Cons: No overall cons of using LoopUp. From time to time we notice slowdowns on the web and there have been 'hiccups' that require restarting meetings.

Verified Reviewer
Analyst
Real Estate, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 22, 2019

"Almost perfect "

Overall: Helps a lot working with offices that are spread across Europe and reduces the need to do physical meetings

Pros: Easy to use even for outside users. I can send a link to outside users and I do not need to give them an explanation on how to use the service. No need to dial in and it knows my phone number (no need to type the number each time)

Cons: The call quality is not always great, you can hear some background noises if there are many people on a call. Possibility to invite someone on a call (if he's late or if you want to call different people at different times);

Annette B.
Client Communications Manager
Facilities Services, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
3.0
Features
2.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
May 20, 2020

"Reliability Issues"

Overall: Not great.

Pros: User friendly from a get started and navigation perspective.

Cons: Not reliable, often dropped calls, often had difficulties connecting, limited features, no video conferencing (but that could have been the version we had).

Verified Reviewer
Sales
Market Research, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 17, 2019

"LoopUp Review"

Overall: Overall my experience with LoopUp is great. I've had very few issues with screenshares and it's a reliable platform.

Pros: I like that LoopUp calls you for meetings and many of my clients like that feature as well. It's easy to do a screenshare myself and for others to share their screens too.

Cons: I don't like that there isn't an audio through the computer function. I do have clients who ask about it often.

Verified Reviewer
Senior Creative Manager
Law Practice, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 7, 2019

"Much easier to use than WebEx, Zoom and GotoMeeting"

Pros: Enter in the number and the system calls you. No conference codes and optional disabling of music. Also don’t need to guess who is on the line - if they have entered in their name.

Cons: Sometime participants are unable to connect.