# Page 2 | LoopUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is LoopUp the right Web Conferencing solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168543/LoopUp/reviews --- LoopUp 4.6 (125) [View alternatives](https://www.capterra.com/p/168543/LoopUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 2 - Reviews of LoopUp ## Showing most helpful reviews Showing 26-50 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer IT manager Program Development Used the software for: 2+ years ### "Excelente proveedor de telefonía en Teams" August 6, 2025 5.0 Excelente, de principio a fin, fácil transición y la sensación de que estás ante un equipo profesional increíble. Pros Su equipo comercial y técnico, te informan perfectamente y tienen una atención excelente, es fácil de integrar en teams. Cons Técnicamente ninguna, en la parte de accounting costó un poco por como gestionan los pagos a veces por adelantado. Pero cambiando a otras formas de pago automáticas ningún problema Review Source VR Verified Reviewer Director of Education Technology Education Management Used the software for: Less than 6 months ### "Excellent service!" March 19, 2026 5.0 I had a smooth and flawless implementation from when I met the sales rep at a conference to full release to my users. Pros Great service, very flexible, and excellent communication. I was coming from an operator connect system, so this was a much smoother set up. Cons I have no complaints. My organization is pretty small, but they were able to get everything completed during down time so my users saw no change. Review Source RB Randle B. Legal Technologies Advisor Law Practice Used the software for: 2+ years ### "A great and easy to use conference tool" April 9, 2020 4.0 My experience is generally fantastic with LoopUp. When Covid-19 hit hard, the calls were occasionally dropping out where other conference softwares weren't experiencing that issue. Sometimes people have difficulty joining and get rejected a few times, but on the whole it's super easy, simple, quick and versatile. The meeting recordings sometimes fail for unkown reasons and that can be frustrating, but support are always really great at answering questions and doing the best they can to help. Pros The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly. Having the ability to set up multiple conference rooms means you never run the risk of overlapping calls and the wrong participants joining the wrong room. The call quality is good and the screen sharing function is easier to use than most conference software. The ease with which you join the conferences is unparalleled (it calls you, you press 1, and you're in) - no typing in meeting codes, no typing participant IDs, no meeting passwords. LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers can use it with relative ease, it is seamless and fast. It's got one click meeting recording, doing both audio and video, so you can send that out to participants afterwards as a bonus. Cons The call lag / ping / delay isn't as quick as some other providers, meaning you can sometimes talk over or at the same time as others. There isn't a chat function or the option to raise your hand to ask a question. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) It was the IT team's decision, not mine. Review Source CD Colleen D. Account Director Facilities Services Used the software for: 2+ years ### "I love LoopUp!" June 20, 2019 5.0 For all the different conference lines and screen-shares I have utilized, LoopUp seems to be the most user friendly and at the same time fully functional. Pros One of the most common things about a conference call is that there is always someone with a ton of background noise that is not paying attention. I love that with LoopUp it identifies who that person is so I can mute their line to cut out the noise and continue my call. Cons I would not necessarily say this is a con, but one recommendation I have for the LoopUp team - when I create a calendar invite and utilize the Outlook insert feature, it is somewhat confusing to those on my invite how to join. There does not need to be more than 1 call in number and the meeting room code should be listed after the phone number. Additionally, I have a ton of users that are unable to utilize the link because of firewall issues specific to my client, but I don't think that can be overcome. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Company-wide decision - out of my hands. Review Source MP Mark P. Senior Technical Analyst Financial Services Used the software for: 1-2 years ### "Loopup - One Year In" March 21, 2019 4.0 Loopup gives us the ability to collaborate with other businesses globally and share screens to aid in discussion. It frequently provides better call quality than the competition or direct phone. I happily recommend loopup to colleagues in other industries. Pros Loopup is useful for gathering people all in one place at one time. Call quality is solid and viewing a screenshare does not require an additional program to download and install, unlike Skype etc. Names can be defined when dropping in via the weblink so it is clear to see who is on the call. The ability to directly mute noisy people on the call is also a plus. Cons Sometimes kicking off a loopup call or joining a loopup call can take a while, potentially due to server load. Also, screen sharing can occasionally drop out without notification so if you haven't seen the green box around the primary display disappear you could be talking for a while without realizing it has stopped. Review Source MH Madeleine H. Project Manager Human Resources Used the software for: 2+ years ### "Great for connecting internationally " May 17, 2019 5.0 I use it daily to speak with multiple colleagues or clients at once. Would recommend as an easy to use and reliable conference call system. Pros I work remotely and my colleagues and clients are in countries all over the world. I like that I can set up a loop up conference line in minutes to connect with anyone in the world. The call quality is always high. It is also helpful that the project code can be assigned in the portal so that finance can allocate charges appropriately without my additional input. Cons The new web layout is less easy to use than the previous design. The scroll down list of countries isnt programmed that well (ie cant type in United Kingdom, have to scroll all the way to bottom) Review Source RR Roshan R. Senior Consultant Financial Services Used the software for: 1-2 years ### "take on LoopUp" March 1, 2019 5.0 Along side being a consultant, i am even a corporate trainer. Loopup has made my life easy, i can truly rely on LoopUp to set up my training sessions. Pros Ease of Access: I can connect to my meeting in mater of minutes, through laptop or cellphone. I can dial through my desk phone or direct a call on my cellphone. Setting up a meeting with my counterparts from other part of the world has become so easy, just need the loopup details. Can record my meeting and can even share my desktop to give a presentation Cons The option through which you can mute the attendees of a meeting. At times it works and at times it doesn't . But I believe it's really good feature - if it can be made more accurate it can do wonders, especially on call where there are many attendees. Review Source BK Bob K. IT manager Information Technology and Services Used the software for: 2+ years ### "Loop up for meeting has worked Great for out employees!" March 25, 2022 5.0 Pros The outlook and meeting integration has been easy and excellent! Cons Enterprise level subscription cost can be a little high. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing LoopUp Easy of use Review Source BB Brad B. Sr. Associate, Business Management Financial Services Used the software for: 2+ years ### "LoopUp Uses" June 25, 2020 4.0 I am happy with LoopUp. It provides everything I personally need to communicate and do my job. Pros It's super easy to use and add the extension into MS Outlook to setup meeting. Cons Allowing others to present their screen in meetings was sometimes met with difficulty passing control to them. Review Source TB Todd B. Software Architect Financial Services Used the software for: 2+ years ### "LoopUp - Quick and Easy Setup for Conference Calls" February 21, 2019 5.0 We needed a conference solution for our company that offered the needed functionality at a more competitive price. The ease of use and ability to add on as needed made it convenient for us as a company to use this as a solution. LoopUp worked with us a partner and built out a solution to fit our needs. Pros Loopup is very easy to setup and allows the options of voice only calls or Desktop Sharing. Installation is simple and gives the option to use only a dial in, web browser or an app from your smart phone! It is intuitive and has great sound quality/performance. Cons Overall it is a great solution. The team is ready to support any questions and work through issues as needed. It does the job! Review Source CC Camille C. IG Analyst Legal Services Used the software for: 6-12 months ### "Loop Up for Staff" February 21, 2023 5.0 LoopUp integrates nicely with other tools. Pros I work at a major law firm where attorneys rely heavily on LoopUp for conference calling. It is important that it is as functional and easy to use while in office, as well as working remotely. I appreciate how user friendly LoopUp is. Cons You will need to adjust your sound settings to the conference tool you are using at that given time. I work in between five manners of conferencing daily, depending on the team I am working with. Review Source AO Abi O. Global Transformation Architect Financial Services Used the software for: 1-2 years ### "LoopUp Usage" April 24, 2020 5.0 As per Pros, the experience has been great and we will continue to use loopup Pros The product is great for team collaboration, sharing, video and audio conferencing meetings. We've used loopup for over 5 years now and find it easy and simple to set up. The ability to link into the outlook calendar is a great feature as well. Cons In some regions where broadband quality isn't great, loopup screen sharing is often an issue so perhaps the data payload usage could be improved to guarantee better experience where internet quality is poor Review Source BL Bill L. Sales Manager Emeritus Transportation/Trucking/Railroad Used the software for: 2+ years ### "Loopup across the Hawaiian Islands" March 15, 2019 4.0 We have a weekly sales meeting with all of the sales reps throughout the Hawaiian islands. We use Loopup. It enables us to discuss the latest trends in the freight industry and how to best address them. With having input all at the same time, the differing perspectives are then worked on collectively. We also have a quarterly meeting with our sales team on the mainland. Since our market is primarily the Hawaii and W. coast region the feedback has been very positive. Pros Ease of use. Standardization of the call times and numbers helps to set a pattern of weekly communication that is beneficial to all of our sales team . And, leads to the change to say to rep A, “ please stay on the line after the meeting for further input “...etc... I like it. Cons Occasional would cut off some queries or conversation Review Source AW Alisha W. Marketing Coordinator Real Estate Used the software for: 1-2 years ### "Great Tool to Allow Remote Teams to Stay Connected & Work Seamlessly " November 4, 2020 5.0 I've had great experience with LoopUp, especially during the pandemic. It has been a useful tool and allowed us to work remotely, but stay connected and communicate seamlessly. Pros I like that you're able to see who's speaking. The host can mute any participant. The ease of being able to share a screen with participants. There is also a call log that is sent to the host at the end of every call. Cons I wish there was a way to have multiple meeting rooms, just in case two different conference calls need to be scheduled at the same time. Review Source AL Aleah L. real manerger Management Consulting Used the software for: 2+ years ### "LoopUp" February 1, 2023 5.0 I love it very much i made a lot of money with it and to me it's worth it Pros Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!! Cons it takes quite a while to get your earning Review Source VR Verified Reviewer Deskside Support Specialist - Teamlead Law Practice Used the software for: 6-12 months ### "Strong Enterprise Level Conference Call Application" September 27, 2019 5.0 We wanted to modernize our conference calling and still our teams to focus on the client but providing an easy to use, reliable tool for hosting calls. Pros LoopUp is a user-friendly conference call application that provides easy integration for Outlook and standard conference units. Call quality is very high, and it's easy to organize to bring in the external participants. Further, LoopUp takes data security seriously which is a plus for our organization. Cons No overall cons of using LoopUp. From time to time we notice slowdowns on the web and there have been 'hiccups' that require restarting meetings. Review Source LH Linda H. Plant Scheduler Medical Devices Used the software for: 2+ years ### "Weekly scheduling meetings" June 14, 2019 5.0 I use loopup for my weekly scheduling meetings. I like the ease of being able to use the codes to call in from anywhere , home , etc. and that all callers have an access code and can call in from anywhere also. I've worked from home on several occasions and can do my meeting from there. It's a great tool. Pros I like that everyone needed for the call- in has the ability to call in from anywhere. You get everyone on the call that's needed and they don't have to leave their work area or office to run to a room for a meeting. It saves a lot of time especially associates that are in another state etc. Cons It was kind of hard to navigate at first but only took one or 2 tries to be able to get the hang of it. Review Source VR Verified Reviewer Analyst Real Estate Used the software for: 6-12 months ### "Almost perfect " March 22, 2019 5.0 Helps a lot working with offices that are spread across Europe and reduces the need to do physical meetings Pros Easy to use even for outside users. I can send a link to outside users and I do not need to give them an explanation on how to use the service. No need to dial in and it knows my phone number (no need to type the number each time) Cons The call quality is not always great, you can hear some background noises if there are many people on a call. Possibility to invite someone on a call (if he's late or if you want to call different people at different times); Review Source MT Mamta T. Personal Assistant Financial Services Used the software for: 2+ years ### "Smooth Operator" June 20, 2019 4.0 Pros It is very easy to use and and quick to create invites with the functionality provided. Cons The link to see who is on the call takes a while to load in comparison to other web pages so I do believe this issue lies with Loop Up Review Source VR Verified Reviewer Sales Market Research Used the software for: 1-2 years ### "LoopUp Review" May 17, 2019 4.0 Overall my experience with LoopUp is great. I've had very few issues with screenshares and it's a reliable platform. Pros I like that LoopUp calls you for meetings and many of my clients like that feature as well. It's easy to do a screenshare myself and for others to share their screens too. Cons I don't like that there isn't an audio through the computer function. I do have clients who ask about it often. Review Source GA Giovanni A. Consultant Logistics and Supply Chain Used the software for: 6-12 months ### "Good basics, needs more features" October 28, 2020 5.0 Some nice extra features, but at times buggy and lacking some other features many would consider essential. Pros Dial-out is a great feature, as is the option to pre-set some meeting rooms with special settings (e.g. recording, lecture mode). Cons First-time users (e.g., clients) are disoriented by the interface; experienced call drops on multiple occasions. Being browser-based, you risk showing the attendee list when you start sharing your screen (you need to have that window open to start a screenshare). Would would be great to add a video feature. Review Source SS Sabita S. Partner Law Practice Used the software for: 1-2 years ### "Wonderful, Easy Conference Calls" October 14, 2020 5.0 We switched to LoopUp over a year ago and everyone in the firm loves it. Pros LoopUp calls each participant, so no need to enter/remember numbers and passwords. Just click the link and LoopUp calls you! Cons Honestly, it is easy to use (for old and young alike), great call quality, and great visibility into who is on the line. No complaints. Review Source SB Shishir B. Architect Information Technology and Services Used the software for: 2+ years ### "Using LoopUp" March 22, 2019 4.0 Good so far Pros Easy to use. Easy to get people on calls from a multiple regions and organizations Cons Call quality sometimes is poor. Also, many times, the calls get disconnected Review Source AD Andrew D. Associate Director Banking Used the software for: 6-12 months ### "LoopUp review" June 16, 2019 5.0 Far better than the typical conference call system, but still needs a couple of enhancements Pros Very intuitive to use, always reliable and call quality is clear. Best feature is being able to mute certain people to deal with feedback and background noise. Cons No integration with iPhone contacts. You shouldn't have to type names into the meeting room every time. Review Source LD Leo D. VP if Operations Food Production Used the software for: 2+ years ### "Team Calls" November 25, 2020 5.0 Beneficial Pros Ease of use especially that users go not need a subscription in order to use Cons Doesn’t support video, which is helpful during CoVID Review Source Similar Products Featured