# Page 3 | LoopUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is LoopUp the right Web Conferencing solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168543/LoopUp/reviews

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LoopUp

4.6 (125)

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Last updated March 24th, 2026

# Page 3 - Reviews of LoopUp

## Showing most helpful reviews

Showing 51-75 of 125 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ED

Eleanor D.  
Personal Assistant  
Financial Services  
Used the software for: 2+ years

### "Great Product"

June 14, 2019

5.0

Pros

I like that I can have multiple calls I like the ease of finding numbers for other countries

Cons

So far there isn't anything I don't like

Review Source

VR

Verified Reviewer  
Senior Creative Manager  
Law Practice  
Used the software for: 1-2 years

### "Much easier to use than WebEx, Zoom and GotoMeeting"

June 7, 2019

5.0

Pros

Enter in the number and the system calls you. No conference codes and optional disabling of music. Also don’t need to guess who is on the line - if they have entered in their name.

Cons

Sometime participants are unable to connect.

Review Source

AK

Aaron K.  
Applications Engineer  
Logistics and Supply Chain  
Used the software for: 2+ years

### "LoopUp"

May 20, 2020

5.0

It is an easy program to use and allows for multiple avenues to facilitate group discussions.

Pros

The ability to connect via call-in number or from a computer. Recording feature worked well and captured all dialogue and screen sharing content. The add in to Outlook is also a nice feature as I can create meeting invites quickly.

Cons

The ability to mute all participants. Would also like to possibly see an integration of polling questions. This would help with educational based webinars.

Review Source

AP

Adam P.  
Purchasing Director  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Solid Functionality "

May 20, 2020

4.0

Overall, LoopUp has been a solid resource for remote meetings, particularly when used with external business colleagues

Pros

Starting meeting via a cellular call, saves phone numbers, easy to use

Cons

Occasional service interruptions, cost of service can discourage customers from using it

Review Source

VR

Verified Reviewer  
Alumni and Client Programs Manager  
Law Practice  
Used the software for: 6-12 months

### "Hassel-free Conference Calling"

February 4, 2019

4.0

Pros

It’s so fast and easy to join a call because the software only requires clicking a link to join. No more dialing long strings of numbers to enter a call. It’s also nice to see who’s on the call which saves a lot of time.

Cons

If not at a computer, there’s really no advantage to using loopup. If hosting a call by dialing in, it can be hard to locate your host number.

Review Source

EW

Ethan W.  
Senior Associate  
Financial Services  
Used the software for: 1-2 years

### "Great Product"

July 2, 2020

5.0

Pros

The ease of use of this product is the best. Dialing is never difficult and having the ability to speak with people around the world without issues is wonderful.

Cons

Would love to be able to share a screen using the software for some of these calls.

Review Source

SR

Steve R.  
L&D Partner  
Real Estate  
Used the software for: 1-2 years

### "Useful"

August 20, 2020

4.0

Works fine if you are using this outside of a company network but we have had a lot of issues with trying to get Loop Up to work inside of the citrix environment we use. Loop Up have tried to resolve but haven't got there for me

Pros

Dead easy to use. Good quality video and like the fact that you don't have to dial in

Cons

The mute option. You cant turn off the voice that tells you that you've been placed on mute. Also cant use it in the citrix environment

Review Source

LO

LeAnn O.  
VP Operations  
Events Services  
Used the software for: 2+ years

### "Good program for hosting conference calls to be recorded or screen share"

July 23, 2020

5.0

In general we have used the system for many years and it has worked well for us. Set up and management is easy.

Pros

We like the recording feature so we want use for editorial interviews and play back the interview for writing purposes.

Cons

I think it is a bit overpriced compared to other options in today's technology advanced world. I also dislike that as an admin I can not download recordings from the portal for other account users.

Review Source

AM

Anup M.  
Data Analytics Consultant  
Management Consulting  
Used the software for: 2+ years

### "Great Conference Calling Software"

October 21, 2020

4.0

Very good, quick and easy to start a meeting and easy to dial in.

Pros

Quick and easy to start a call, easy to dial in via mobile

Cons

Sometimes screen sharing is an issue, requires extra download to share a screen

Review Source

Vinayak S.  
Associate  
Financial Services  
Used the software for: 6-12 months

### "Conference calling "

May 24, 2020

4.0

Easy to connect with stakeholders and collaborate through video call and screen share features

Pros

Very easy sign-in feature and supports adding details like Linkedin profile of people attending. The one click sharing and the screen recording features are also good.

Cons

No feature to notify the meeting organizer if you want to ask a question. Voice quality can be improved

Review Source

AB

Annette B.  
Client Communications Manager  
Facilities Services  
Used the software for: 1-2 years

### "Reliability Issues"

May 20, 2020

2.0

Not great.

Pros

User friendly from a get started and navigation perspective.

Cons

Not reliable, often dropped calls, often had difficulties connecting, limited features, no video conferencing (but that could have been the version we had).

Review Source

VR

Verified Reviewer  
Operations and Compliance  
Investment Management  
Used the software for: Less than 6 months

### "LoopUp review"

September 10, 2019

4.0

Many companies rely on long distance communication to run smoothly. Using LoopUp for easy conference calling is a great way to facilitate this and talk to other people nationally and internationally.

Pros

Since I recently started using LoopUp at my office, I am happy to say that I have found an easy and reliable method of conference calling. I like how you can mute callers and how you are always able to see a list of names of people on the call as well as the name of the person that is speaking. There are multiple different ways you can use to join a conversation. LoopUp is good for all industries.

Cons

I have experienced occasional audio issues during calls – but no big complaints here. LoopUp is a quality service.

Review Source

VR

Verified Reviewer  
Executive Assistant  
Investment Management  
Used the software for: 6-12 months

### "LoopUp is Incredibly Reliable and Easy to Use"

April 16, 2019

5.0

LoopUp makes it super easy to have a conference call. The directions and platform are straightforward, its easy to incorporate into an invite, and we've never had issues with dropped lines, etc.

Pros

It is SO easy to use - especially with the outlook Extension - it autofills right into the invite!

Cons

I haven't run into too many glitches except for a few bugs getting it added to Outlook the first time.

Review Source

DL

Daniel L.  
Account Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Good conference call system"

June 7, 2019

4.0

Pros

Ability to see who is on the call and speaking, as well as muting remotely for any issues

Cons

Screening sharing connectivity is very slow sometimes, takes a bit to boot up and maintain reliability.

Review Source

MA

Matthieu A.  
Associate  
Financial Services  
Used the software for: 1-2 years

### "Loopup\_Review"

March 8, 2019

5.0

I’m having group calls with clients and it works well

Pros

User friendly and reliable service. I have not experienced issues

Cons

Nothing in particular , I have not experienced any issues

Review Source

VR

Verified Reviewer  
Specialist Partner Relations  
Automotive  
Used the software for: 2+ years

### "Conduct Conference Calls with Ease Thanks to LoopUp"

March 22, 2019

5.0

Pros

It is easy to dial in, you are able to see who has joined your conference and screen share is very easy to use and navigate. It is also helpful when logged on to see who is speaking on screen.

Cons

I have experienced some lag time when trying to type in the phone number I would like for LoopUp to call me at to connect to a call. The screen sometimes freezes.

Review Source

VR

Verified Reviewer  
VP of VLSI  
Semiconductors  
Used the software for: 2+ years

### "LoopUP does the needed jobs"

April 16, 2019

5.0

Pros

It is a great service for the conference call, like notes, video, and presentation to share desktop.

Cons

The room key is not user friendly. If I call in the conference by desk phone, then login into the website, I need to ask the owner the room key. It is better to assign a dedicate room key to the host, then everyone will know this room key automatically.

Review Source

aN

alberto N.  
associate  
Financial Services  
Used the software for: 1-2 years

### "God tool for everyday use"

April 29, 2019

5.0

very positive

Pros

overall easy to use and, importantly, to share with other participants

Cons

overall I am positive. I don't have major drawbacks to point out

Review Source

SM

Sarah M.  
Senior Transactions Manager  
Real Estate  
Used the software for: 1-2 years

### "Loop Up"

April 27, 2020

5.0

Pros

I use LoopUp regularly and find it easy to use and of good quality

Cons

Nothing to note here - I have been satisfied throughout

Review Source

MC

Matt C.  
Partnership manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great software, never a time it failed"

June 7, 2019

5.0

Pros

With most software like this, you are reliant on internet connections, however LoopUp is great as you don't need to worry about that, the connection is therefore always easy to make and of really good quality.

Cons

I always press 1 when the hold music comes one, however if that' the biggest problem I will take it.

Review Source

JW

Joan W.  
Conference Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "LoopUp Comments"

June 7, 2019

5.0

We conduct conference calls with our speaker panels for all of our 18 events that we run annually. We need something flexible and easy to use. LoopUp fits our requirements.

Pros

It is easy to use on our laptops and phones. Our conference calls run smoothly.

Cons

A lot of the people on the conference calls have difficulty connecting via the url provided.

Review Source

VR

Verified Reviewer  
Merchandise Assistant for Disney's Aulani, DVC, Golden Oak, and Adventures by Disney  
Entertainment  
Used the software for: 1-2 years

### "Good for Video Conference Calls"

August 25, 2019

4.0

This was the preferred tool for conference calls with one of my partners outside of the company. We used it for all conference calls discussing weekly matters.

Pros

This was easy to dial into without issue. Sound quality is clear and crisp. One can see and receive presentations on the screen without issue.

Cons

I struggled with the dialing options since mine would default to a phone versus my webcamera and computer tools. Otherwise it was a good, stable system.

Review Source

JL

Jonathan L.  
Associate - Real Estate Administration  
Real Estate  
Used the software for: 2+ years

### "LoopUp Teleconference Bridge"

October 14, 2020

5.0

A++++ Summa Cum Laude fantastic - could not be happier or more pleased, and a substantial upgrade over our previous software.

Pros

Very easy to use - never drops the calls, and clear voice quality for all participants.

Cons

There is nothing I dislike about this software.

Review Source

NK

Neena K.  
Fund Accountant  
Accounting  
Used the software for: 1-2 years

### "Reccomended!"

June 7, 2019

5.0

LoopUp has helped me organise calls very quickly. A clear line, ability to record conversations therefore an easy reference to write up minutes of meetings, the host activation is useful to ensure the conference line is not being used by others, an email is received when conference is active which is very useful when you have forgotten about a meeting and the summary of duration of call and numbers at the end of the call is good to have.

Pros

A clear line, ability to record conversations therefore an easy reference to write up minutes of meetings, the host activation is useful to ensure the conference line is not being used by others, an email is received when conference is active which is very useful when you have forgotten about a meeting and the summary of duration of call and numbers at the end of the call is good to have.

Cons

The automatic email produced is confusing to look at.

Review Source

GW

George W.  
Associate  
Investment Banking  
Used the software for: 1-2 years

### "Easiest Conference Call Software Ever"

June 14, 2019

5.0

Pros

Ease of Use Simple Layout of platform online

Cons

No Video Conferencing yet available on LooopUp

Review Source

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