# FRISS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FRISS Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more. Source: https://www.capterra.com/p/168551/FRISS --- # FRISS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FRISS ## What is FRISS? FRISS is the leading provider of Trust Automation Solutions for P&C insurers. Real-time, data-driven scores and insights give instant confidence and understanding of the inherent risks of all customers and interactions. Based on next generation technology, the Trust Automation Platform allows you to confidently manage trust throughout the insurance value chain – from the first quote all the way through claims and investigations when needed. ## What is FRISS used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FRISS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.friss.com&name=FRISS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FRISS 4.4 (7) VS. [4.9 (14)](https://www.capterra.com/p/10021163/Flagright/#reviews) Starting Price $1 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (7) Ease Of Use 4.8 (14) Value For Money 4.0 (5) Value For Money 4.8 (14) Customer Service 3.8 (6) Customer Service 5.0 (14) ## FRISS alternatives Highest Rated [4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168551/FRISS/alternatives/) ## FAQs about FRISS Overview ### What company size and specific industries is FRISS built for? FRISS is designed for property and casualty insurers in personal and commercial lines, as well as leasing companies. It fits organizations in the insurance sector and adjacent financial services businesses that need fraud detection and risk management support across both consumer and commercial operations. Features and Usability ### What are the key features of FRISS? FRISS offers AI and machine learning for fraud detection, anomaly detection, and predictive analytics, plus real-time monitoring, alerts, and reporting. It also includes case management, audit trail, custom fraud rules, compliance management, geolocation, and workflow management for insurance fraud and risk assessment. Integrations ### Which third-party tools and platforms does FRISS integrate with? FRISS connects natively to Duck Creek Suite, Guidewire, IDITSuite, Keylane Axon, and Polonious. These insurance and case-management platforms cover core policy, claims, and fraud workflows, giving FRISS integration options across major systems used in underwriting and investigations. Getting Started and Support ### What training and onboarding options does FRISS offer? FRISS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars allow guided learning remotely, and documentation offers written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does FRISS offer? FRISS provides email/help desk, FAQ/forum, knowledge base, and phone support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Monitoring 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and report on everything that happens within the system or network Anomaly Detection 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify unusual behavior Check Fraud Detection 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Detection of fraudulent checks to prevent financial losses Custom Fraud Rules 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Rules that can be customized/created based on business requirements for fraud prevention Financial Transaction Approval 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Approve legitimate financial transactions after reviewing for fraud or other risks Activity Tracking Track and document all activities across devices, networks, and other systems FRISS 35 features Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Rules that can be customized/created based on business requirements for fraud prevention Record customer information, purchase history, and other notes Discover and connect variety of data sources to the application for analysis Ability to handle large datasets Graphical representation of data Approve legitimate financial transactions after reviewing for fraud or other risks Intended to be used by insurers Identify and prevent suspicious activity Monitoring employee behavior for suspicious activity to detect internal fraud Observe and track the demand, usage, progress or quality of a system, product, or user Predict future data based on historical data sets Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.0 (5) Basic $1.00 Other, Value for money 4.0 (5) 4.0 Based on 5 reviews ## Integrations [ Guidewire](https://www.capterra.com/p/173704/InsuranceNow/)[ Duck Creek Suite](https://www.capterra.com/p/181105/Duck-Creek-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (6) 3.8 Based on 6 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RJ Rick J. Acceptant Insurance ### "Verbetering in risicomanagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 5, 2023 Prettige samenwerking! Pros Meer inzage in de risico'sHeeft ons geholpen in risicomanagement Cons Externe databronnen hebben soms storing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2023 Thanks for your review Rick - much appreciated and let's keep up the pleasant cooperation! CA Carlos Alberto M. Director de Compliance Insurance ### "Reflexiones" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2022 Excelente producto que contribuye al lograr lo objetivos del area antifraufe. Pros El monitoreo del siniestro durante toda su vida. La integracion de bases externas, la mineria de datos y el Neteork Viewer Cons Hasta el momento nada que objetar, las respuestas a nuestras dificultades, se resuelven en plazos logicos. Reasons for choosing FRISS Por ser un producto direccionado al mercado asegurador Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2022 Gracias Carlos - much appreciated. We love working with you too! AL Anne Luut D. hoofd Speciale zaken Financial Services ### "Goede ondersteuning van onze werkzaamheden" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2022 goed systeem om fraudezaken vast te leggen naast je eigen systeem Pros alles goed vastleggen voor een goede dossieropbouw Cons rapportage mogelijkheden kunnen beter. We zijn hier wel mee bezig maar duurt allemaal redelijk lang Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2022 Thanks Anne Luut - we're happy to hear about this and look forward to keep delivering value! MN Maurits N. business analyst Insurance ### "Great ideas, but then..." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 15, 2022 \- Implementing the FRISS check for our business lines has been a struggle: business ending up in privite, bad coding, no detailed designs, many bugs, a monstrosity called the QISWrapper... - Another thing is that I understood that Keylane and FRISS started discussing a new draft for the entire Architecture. The client a.s.r. was not invited to take part. - it is a hassle to retrieve the xml-messages that FRISS receives and sends out. This makes analysis extremely difficult Pros I think that at the most conceptual level FRISS provides a useful service. Cons Architecture of the solution: a.s.r. wants to check both private individuals and business customers. The FRISS platfrom offered limited functionality for this in our set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2022 Hi Maurits, thank you for your feedback! We've forwarded your input to the team to work on and look forward to keep delivering value to our long term fruitful cooperation! MN Maarten N. Productmanager Insurance ### "." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 22, 2021 . Pros Eenvoudige tool, overzichtelijk en maakt in 1x verbinding met meerdere datapartijen. Cons Kennis bij FRISS over de inrichting van de beslisregels. Dat zijn er meer dan 1000 en vrij complex. Binnen FRISS is de kennis over waarom de klant in het verleden bepaalde keuzes heeft gemaakt niet altijd aanwezig en dat zou ik wel verwachten. Reasons for choosing FRISS . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 23, 2021 Thanks for the review Maarten - much appreciated. I'll forward your feedback to the team. SW Scott W. Operations Manager Law Enforcement ### "A testimonial for Polonious" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2019 I am a senior level manager in a nationwide investigations company and have been the designated point person/program manager during rollout and implementation of the web-based application Polonious. As most firms, all of our employees/investigators are spread out across the nation. In order to operate efficiently and in accordance with today’s security requirements, we made the move to Polonious at the beginning of 2019 and are 7 months into use. We found that the implementation/transition into operation was efficient and smooth. Our staff took to it like second nature because for the most part, how you would think a certain function operates is, indeed, the way that it operates. It is very user friendly and was easy to manipulate and tailor to our company’s needs. Our investigators learned and began operating in it without very little training or in-service. We are just now beginning to realize the potential that the software has and have begun realizing direct benefits, such as real-time operation. We are no longer bound to the need for large office space with mounds of space for paperwork and reports and video storage and it has allowed us to cut our brick and mortar overhead tremendously. Everything we do from intake to invoicing, financial reporting and beyond is now all housed in one place that easily accessed by our managers and field personnel alike. We are now able to on-board new personnel and have them set up with caseloads that they access immediately, allowing us Pros The software is functional and intuitive Cons There is nothing about this software we don't like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chad C. President/Owner Security and Investigations ### "Good Investigations Software Case Managment" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 28, 2018 I have used several different case management programs. I would say Pims falls in the middle of the pack. Pros The program is easy to navigate and has a fluid response. Everything is easy to find and cases are easy to setup. Cons I do find some cases disappear for some reason when they are no complete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168551/FRISS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.