# FRISS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FRISS the right Financial Fraud Detection solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168551/FRISS/reviews

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FRISS

4.4 (7)

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Last updated March 13th, 2026

# Reviews of FRISS

Ease of use

4.0

Customer Service

3.8

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chad C.  
President/Owner  
Security and Investigations  
Used the software for: 2+ years

### "Good Investigations Software Case Managment"

November 28, 2018

4.0

I have used several different case management programs. I would say Pims falls in the middle of the pack.

Pros

The program is easy to navigate and has a fluid response. Everything is easy to find and cases are easy to setup.

Cons

I do find some cases disappear for some reason when they are no complete.

Review Source

SW

Scott W.  
Operations Manager  
Law Enforcement  
Used the software for: 6-12 months

### "A testimonial for Polonious"

August 7, 2019

5.0

I am a senior level manager in a nationwide investigations company and have been the designated point person/program manager during rollout and implementation of the web-based application Polonious. As most firms, all of our employees/investigators are spread out across the nation. In order to operate efficiently and in accordance with today’s security requirements, we made the move to Polonious at the beginning of 2019 and are 7 months into use. We found that the implementation/transition into operation was efficient and smooth. Our staff took to it like second nature because for the most part, how you would think a certain function operates is, indeed, the way that it operates. It is very user friendly and was easy to manipulate and tailor to our company’s needs. Our investigators learned and began operating in it without very little training or in-service. We are just now beginning to realize the potential that the software has and have begun realizing direct benefits, such as real-time operation. We are no longer bound to the need for large office space with mounds of space for paperwork and reports and video storage and it has allowed us to cut our brick and mortar overhead tremendously. Everything we do from intake to invoicing, financial reporting and beyond is now all housed in one place that easily accessed by our managers and field personnel alike. We are now able to on-board new personnel and have them set up with caseloads that they access immediately, allowing us

Pros

The software is functional and intuitive

Cons

There is nothing about this software we don't like

Review Source

MN

Maurits N.  
business analyst  
Insurance  
Used the software for: 2+ years

### "Great ideas, but then..."

March 15, 2022

3.0

\- Implementing the FRISS check for our business lines has been a struggle: business ending up in privite, bad coding, no detailed designs, many bugs, a monstrosity called the QISWrapper... - Another thing is that I understood that Keylane and FRISS started discussing a new draft for the entire Architecture. The client a.s.r. was not invited to take part. - it is a hassle to retrieve the xml-messages that FRISS receives and sends out. This makes analysis extremely difficult

Pros

I think that at the most conceptual level FRISS provides a useful service.

Cons

Architecture of the solution: a.s.r. wants to check both private individuals and business customers. The FRISS platfrom offered limited functionality for this in our set up.

Review Source

Response from FRISS

March 21, 2022

Hi Maurits, thank you for your feedback! We've forwarded your input to the team to work on and look forward to keep delivering value to our long term fruitful cooperation!

RJ

Rick J.  
Acceptant  
Insurance  
Used the software for: 2+ years

### "Verbetering in risicomanagement"

October 5, 2023

5.0

Prettige samenwerking!

Pros

Meer inzage in de risico'sHeeft ons geholpen in risicomanagement

Cons

Externe databronnen hebben soms storing

Review Source

Response from FRISS

October 11, 2023

Thanks for your review Rick - much appreciated and let's keep up the pleasant cooperation!

ALD

Anne Luut D.  
hoofd Speciale zaken  
Financial Services  
Used the software for: 2+ years

### "Goede ondersteuning van onze werkzaamheden"

March 16, 2022

4.0

goed systeem om fraudezaken vast te leggen naast je eigen systeem

Pros

alles goed vastleggen voor een goede dossieropbouw

Cons

rapportage mogelijkheden kunnen beter. We zijn hier wel mee bezig maar duurt allemaal redelijk lang

Review Source

Response from FRISS

March 21, 2022

Thanks Anne Luut - we're happy to hear about this and look forward to keep delivering value!

CAM

Carlos Alberto M.  
Director de Compliance  
Insurance  
Used the software for: 6-12 months

### "Reflexiones"

June 22, 2022

5.0

Excelente producto que contribuye al lograr lo objetivos del area antifraufe.

Pros

El monitoreo del siniestro durante toda su vida. La integracion de bases externas, la mineria de datos y el Neteork Viewer

Cons

Hasta el momento nada que objetar, las respuestas a nuestras dificultades, se resuelven en plazos logicos.

Reason for choosing FRISS

Por ser un producto direccionado al mercado asegurador

Review Source

Response from FRISS

June 23, 2022

Gracias Carlos - much appreciated. We love working with you too!

MN

Maarten N.  
Productmanager  
Insurance  
Used the software for: 2+ years

### "."

November 22, 2021

5.0

.

Pros

Eenvoudige tool, overzichtelijk en maakt in 1x verbinding met meerdere datapartijen.

Cons

Kennis bij FRISS over de inrichting van de beslisregels. Dat zijn er meer dan 1000 en vrij complex. Binnen FRISS is de kennis over waarom de klant in het verleden bepaalde keuzes heeft gemaakt niet altijd aanwezig en dat zou ik wel verwachten.

Reason for choosing FRISS

.

Review Source

Response from FRISS

November 23, 2021

Thanks for the review Maarten - much appreciated. I'll forward your feedback to the team.

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