# Barracuda Message Archiver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Barracuda Message Archiver the right Email Archiving solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168603/Message-Archiver/reviews --- Barracuda Message Archiver 4.7 (17) [View alternatives](https://www.capterra.com/p/168603/Message-Archiver/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of Barracuda Message Archiver Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sam L. Systems Administrator Financial Services Used the software for: 2+ years ### "BMA email archiving is great" April 5, 2019 5.0 I would recommend the Barracuda message archiver to anyone who needs to save all messages in their organization. Also have cloud mirroring to get off appliance for BC/DR. Pros All messages are journaled, deduplication and compression save disk space, dashboard and options Cons Searching is slow, and results are not easy to export, also slow process Review Source JD John D. System Administrator II Insurance Used the software for: 2+ years ### "The Barracuda Archiver provides a easy to email archiving solution that integrates easily." July 31, 2018 4.0 Less stress on main mail server. Easy set up of discovery to comply with retention policy. Easy intergation with Microsoft Exchange, Office 365, or IMAP email. Pros The Barracuda Archiver is a one piece solution that can be intergrated into an email system in about an hour. Pricing depends on storage and there is no charge for additional users. Email or attachments can be stubbed when using Exchange to greatly reduce the size of email on the system. An easy to use interface allows mail users to search for historical email quickly. It is also easy to setup polices for global removal of old email after retention period. Users can be set up based on LDAP directories or Active Directory. Barracuda support was excellent. Cons The device can slow down as it gets full since it is SATA based. Also, depending on the amount of data, recovery can be slow if data needs to be reindexed by the system. There is no automated way to rehydrate (reimport) stubbed email into the system if needed for transition. Review Source SK Stephen K. Director of Infrastructure Legal Services Used the software for: 2+ years ### "6 years of faithful service, great customer support, until..." May 21, 2019 4.0 Barracuda's support has been the best we have ever experienced. The wait times are short, and their staff is based in the US so it was easy to communicate the issues. Overall we were reasonably pleased with the device and the company until our business needs had changed and we had to move to a different platform that provided more advanced tools. (We really didn't​ want to leave) This is where we feel (and perhaps any company​ that provides cloud services) that Barracuda turned evil. We have an on-prem appliance and rotate older emails to the Barracuda Cloud Archive service​. A word of warning, Barracuda does not provide any way​ or tools to extract YOUR data from their cloud service. You can extract in bulk from the on-prem appliance from an​ SMB share. ALSO, if you don't maintain the minimum Energize Updates, they will shut off access​ to your own data stored on the Appliance. About 15 days after expiration, you will no longer be able to perform searches on the on-prem appliance​, although you can still search and export from the cloud. You will have 30 days after terminating the cloud service to extract all your data. Our experience has been the cloud exports take a long time to complete, and they are spotty on the file downloads, sometimes they will not complete and​ you will have to start again. There is more to say about our experience with this process but there is not enough room to explain further. Proceed​ with caution.. Pros The web interface was straight​ forward and it was easy to do searches. We liked the ability of our end users to be able to search their own archives. Cons Sometimes​ searches were slow, large exports were even slower. You could sometimes wait 30-60 seconds for results to come back. It seemed that the database could use indexing. Review Source VR Verified Reviewer System Engineer Banking Used the software for: 2+ years ### "Great and easy to use archiving solution. " May 7, 2018 5.0 This has allowed us to keep out Exchange footprint down to unto 400GB with 8 years worth of email. Pros We started off with the physical appliance and then migrated to the virtual, which was very painless. The search is fast and robust even with 3TB of email in a single appliance. It is rock solid as well. Cons The interface is a little clunky and could use an update. There are a few screens that are not all that intuitive and could use some better explanations. I do wish there was a way to integrate it into Exchange directly for archiving and access. Review Source DG Daniel G. Systems Administrator Hospitality Used the software for: 2+ years ### "Works as Advertised" August 5, 2022 5.0 Works great. Most often I actually use it to determine if an issue I’m working on has happened before (somebody probably talked about it in an email, or logged it in a ticket which sent an email.) Pros It works well and almost never has issues. Emails cannot be deleted, which is great for making sure disgruntled admins can't delete all your backups. Search is robust, fast, and easy to use. Cons GUI feels a bit dated, but otherwise I have no complaints. Review Source Dennis M. Technical Support Analyst Used the software for: 6-12 months ### "Its a good software for storing and archiving the bulky email messages received in an organisation" May 15, 2018 4.0 I no longer worry about providing backup or retrieving important emails sent to our company Pros It eliminates the need for huge space to store the email messages received in a company Offers backup for the received messages and eventual retrieval when needed Cons Barracuda Message Archiver takes some time to sync the past sent and received emails but its efficient when done Review Source VR Verified Reviewer Server Administrator Telecommunications Used the software for: 2+ years ### "Great Email archiver Easy to use " March 13, 2018 4.0 Pros You can setup to archive emails to save space on email server as well as save copies of all emails that come in to be able to search when you need to go back and search and download a copy. Cons Setting up archiver to store a copy of all emails that come in was quite a task and somewhat confusing to me but with the help of support i was able to get it done. Review Source VR Verified Reviewer Director of IT Infrastructure Banking Used the software for: 2+ years ### "Email archiving made easy." July 18, 2019 5.0 Pros setup is straightforward if using O365. implementation is cake. usage is easy as well. downloading a PST is also super easy. Cons MFA sometimes doesn't work sometimes if you're using DUO App (not sure about others). GUI and load times could be a bit better. Review Source CH Cathy H. Lead Help Desk Support Technician Used the software for: 2+ years ### "Barracuda a lifesaver" January 19, 2018 5.0 Pros Barracuda Message Archiver makes quick work of finding email messages. The many search options make it possible to find any email, whether you know the sender or not. Date search, keyword search, sender search, From or To searches all help you obtain the most accurate results. Cons Sometimes it finds too many results. But that is usually when I can't remember an exact keyword to search for. But this really isn't a Con. Review Source Marc L. Senior Systems Engineer Used the software for: 2+ years ### "Emailing archiving for long term storage" April 9, 2018 4.0 Pros Good integration with a Exchange, also can do a cloud backup of the archived to Barracuda cloud as well. Cons It's one of the pricier solutions for email archiving, and you have to size it right or in theory, you could outgrow it. Review Source dM dickson M. accounting assistant Education Management Used the software for: 2+ years ### "barracuda review" January 17, 2020 5.0 managing emails is always hectic especially work emails. at times you need to refer back to previous emails and revisiting them may take you ages but with this application your messahes are properly archived and by just clicking a button, your messages is easily retrieved. some emails are just too good to loose (delete) Pros it is very easy to use and you can easily access your message anywhere anytime provided you have the necessary gadget. it creates space in your gadget Cons i would say so far so good for me in as far as my message archiving is concerned and i havent missed any message whenever i require it. Review Source FC Fabrizio C. IT Desktop Support Used the software for: 1-2 years ### "Excellent product and customer support" March 5, 2018 5.0 Pros The Outlook Add-On works great to search any archived messages Customer support is consistently quick and the technicians are all very knowledgeable Cons Product had an issue where it would hang on a job when syncing some of our email items but support has been great at getting this issue resolved Review Source JD Jadwiga D. Associate Professor of Mathematics Education Management Used the software for: 1-2 years ### "This product is #1." December 29, 2017 5.0 Saves me space & time while I don't even have to think about it. Pros What made me try this product was all of the very high reviews and rating, and they are all well-deserved. This reduces my email storage requirements and makes my life so much easier day-by-day sorting through the hundreds of emails I receive daily. This is a very smart product and I have nothing but the best things to say about it. Review Source JS Jose S. QM Specialist Insurance Used the software for: 1-2 years ### "Barracks review" December 8, 2018 5.0 Very happy with it Pros The software is so easy to use. I can find archived emails with ease. Cons Can't really think of anything I don't like. I am a user so bad nothing to do with setting up the software. Review Source Isabel M. Docente Used the software for: ### "Barracuda Message Archiver permits finding email messages quickly. " March 28, 2018 5.0 Pros Barracuda Message Archiver permits setup to archive emails to save space on email server, also permits save copies of all emails that come in and can search them when need them and download a copy. Cons Barracuda Message Archiver sometimes presents problem in the moment syncing the some articles where it would hang on a job. Review Source VR Verified Reviewer IT Director Automotive Used the software for: 2+ years ### "Barracuda Message Archiver" November 7, 2019 5.0 Pros Once the initial setup is completed, it just works. Retrieving any emails is extremely fast and easy. Cons No cons that we have identified at this point in time. Review Source DF Delaney F. Legal Assistant Law Practice Used the software for: 6-12 months ### "Allows Easy Sharing - Good for Multi-business Contact" April 7, 2021 5.0 Barracuda helps us accomplish securing client records and the transfer of client information appropriately and safely. Good for transfer between businesses. Pros The software is very easy to create an account and to link already existing email accounts to. Allows for good encryption and helpful sharing of files. Cons User interface seemed a little empty overall, can be frustrating to have repeat emails sent, or having copies sent to the same email twice. Review Source Similar Products Featured ## Related categories [Email Archiving](https://www.capterra.com/email-archiving-software/)