--- title: "ArcTitan Email Archiving Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ArcTitan Email Archiving Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/168612/ArcTitan/" page_type: "product" language: "en" --- # ArcTitan Email Archiving Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ArcTitan Email Archiving ## What is ArcTitan Email Archiving? ArcTitan is an email archiving and email data protection (EDP) solution allowing users to securely archive emails and simply retrieve them. ArcTitan is compliant, fast, secure, and M365 friendly. You can Save up to 75% of email storage space and costs with lightning fast search and retrieval. Significantly enhances Microsoft 365 email Search and Storage functionality with cost and time savings. Your email data is always available, replicated and secure. ## What is ArcTitan Email Archiving used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $4 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ArcTitan Email Archiving 4.7 (20) VS. [4.6 (9)](https://www.capterra.com/p/10010615/BackAgain/#reviews) Starting Price $4 Per User, Per Month Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (20) Ease Of Use 4.7 (21) Value For Money 4.7 (20) Value For Money 4.9 (20) Customer Service 4.8 (19) Customer Service 4.8 (19) ## ArcTitan Email Archiving alternatives Highest Rated [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Email Manager for Microsoft 365](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/) [4.7 (21)](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/) [MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/) [4.5 (24)](https://www.capterra.com/p/168793/MailStore-Server/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168793/MailStore-Server/) [Sharp Archive](https://www.capterra.com/p/250267/Sharp-Archive/) [4.6 (16)](https://www.capterra.com/p/250267/Sharp-Archive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/250267/Sharp-Archive/) [View all alternatives](https://www.capterra.com/p/168612/ArcTitan/alternatives/) ## FAQs about ArcTitan Email Archiving Overview ### Which roles and teams benefit most from ArcTitan Email Archiving? ArcTitan Email Archiving is most used by IT leaders, system administrators, and infrastructure teams that need centralized email retention, fast search, and reliable compliance support. Executives, owners, and administrative or document control teams benefit from easier audit response, message retrieval, policy oversight, and secure long-term record management. Answer based on 20 reviews Overview ### What company size and industries is ArcTitan Email Archiving built for? ArcTitan Email Archiving serves SMEs and enterprise, with reviewers concentrated in small businesses at 85% and Information Technology and Services at 25%. It also appears with midsize businesses at 10% and enterprises at 5%, plus Staffing and Recruiting and Transportation/Trucking/Railroad, each representing 10% of reviewers. Answer based on 20 reviews Features and Usability ### What are the key features of ArcTitan Email Archiving? ArcTitan Email Archiving offers archiving and retention, data retention management, and email management for storing and organizing messages. It also includes eDiscovery, keyword search, full text extraction, audit trail, access controls/permissions, encryption, and compliance management, plus Microsoft Outlook integration, Active Directory integration, and scheduled reports. Integrations ### Which third-party tools and platforms does ArcTitan Email Archiving integrate with? ArcTitan Email Archiving integrates with Google Workspace, Microsoft 365, Microsoft Outlook, and Zimbra Collaboration Suite. It also connects with SpamTitan for related email security and support workflows. These integrations cover common email, productivity, and collaboration platforms used in archiving setups. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does ArcTitan Email Archiving offer? ArcTitan Email Archiving provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference, and videos provide self-paced review. Getting Started and Support ### What customer support options does ArcTitan Email Archiving offer? ArcTitan Email Archiving provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as helpful when questions come up, and setup is reported as straightforward, with the product giving confidence in email compliance and retention tasks. Answer based on 2 reviews ## Features AI summary Based on 121 Email Archiving reviews Capterra data shows that buyers of email archiving software rank the following features as their top priorities: - **Backup and Recovery** (**68%** of reviewers rated this feature as critical) - **Archiving & Retention** (**60%**) - **Automatic Backup** (**55%**) ArcTitan Email Archiving supports all three of the features reviewers rate most highly: **Backup and Recovery**, **Archiving & Retention**, and **Automatic Backup**. Combined, these capabilities help businesses protect email data, keep records accessible for compliance and reference, and maintain consistent backups without manual work, allowing teams to reduce risk and manage information more efficiently. Archiving & Retention 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatic Backup 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss Email Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Secure Data Storage 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Access Controls/Permissions 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Import/Export 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications ArcTitan Email Archiving 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Profiling: Examines, analyzes, and organizes data to create relevant summaries or graphs. - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - Full Text Extraction: Pull information from scanning entire documents - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Keyword Search: Identify specific keywords in documents - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Multi-Location: Manage and support multiple locations - Multimedia Archiving: Archiving documents of different digital mediums - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Policy Management: Create, manage, and track policies and procedures within an organization - Records Management: Ability to record, store, update, and retrieve information - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Storage Management: Store items for a designated period of time - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Topic Clustering: Identify topics to prioritize document research - Version Control: Track revisions and updates made to files and navigate between different versions - Web Archiving: Gathering, storing and preserving data found on the World Wide Web --- Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.7 (20) ArcTitan $4.00 Per User,Per Month Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating 5(13) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tina B. Administrative Manager Staffing and Recruiting ### "PERFECT Solution - ArcTitan " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 28, 2025 My overall experience with ArcTitan Email Archiving has been very positive. The platform is user-friendly, reliable, and does exactly what it's supposed to do. Setup was straightforward, and the support team was helpful whenever we had questions. It’s given us confidence in our email compliance and data retention processes. Pros I really liked how easy ArcTitan was to set up and use. The search functionality is fast and intuitive, making it simple to find archived emails quickly. It also integrates well with Outlook and offers reliable compliance and data retention features, which gave us peace of mind. Additionally, their tech team and agents are top-notch professionals, they were extremely friendly, helpful and attentive! Cons Honestly, there wasn’t anything in particular that stood out as a negative. Everything worked as expected. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Reasons for choosing ArcTitan Email Archiving ArcTitan was exactly what we were looking for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MV Micael V. IT Systems Administrator Transportation/Trucking/Railroad ### "Good product with great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 4, 2024 Great, the onboarding and support was a pleasant surprise Pros It just works and the support is top notch! Cons The user interface could be nicer and more modern Switched from [GFI Archiver](https://www.capterra.com/p/88913/GFI-Archiver/) We were looking for a cloud solution and easier management Alternatives considered [Dropsuite Email Archiving](https://www.capterra.com/p/248145/Dropsuite-Email-Archiving/) Reasons for choosing ArcTitan Email Archiving TitanHQ was more focused on email and overall cheaper Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Karel R. Document Control Construction ### "ArcTitan is a great automatic email archiving system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2024 Overall it's been great, a good peace of mind knowing that our emails are archived and that we can access and restore them with ease Pros Very robust, automatic system, far easier than dealing with Outlook's .PST files, a set and forget email archiving system Cons There was some troubleshooting with setting up the system, I had to open up a few support tickets, and there are some features I'm not quite sure how they work. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mario G. IT Director Fine Art ### "Would use TitanHQ again" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2024 It's been pretty much 'set it and forget it'. Setup was pretty easy, and wall led through the process. Searches work ok. Have not tried yet to upload older emails, but they provide an important facility. Pros It provides a complete solution for email archiving. Cons It can get a little complicated at times, but a necessary evil in dealing with the security requirements. Not particularly fast to work with. Switched from [GFI Archiver](https://www.capterra.com/p/88913/GFI-Archiver/) Old software was outdated and had to be replaced. Alternatives considered [Email Archiving](https://www.capterra.com/p/10010615/BackAgain/) [MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/) Reasons for choosing ArcTitan Email Archiving Support and price were leading factors, and needed to be in compliance. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jorge G. IT Manager Warehousing ### "Great solution to search corporate emails history" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 It has been very helpful to find support on specific questions for follow up. We make querys using our internal refences and get a full history of emails between us and our customers. Pros It's very easy to use and configure. Fast to retrieve information and easy to create customized querys. Cons Once I found an email that I need a copy, I can't forward it to another email. Switched from [MailArchiva](https://www.capterra.com/p/129318/MailArchiva/) MailAirchiva has an older user interfase. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Sean H. IT Consultant Computer & Network Security ### "Great Archiving Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 The support, service, and onboarding has all been fantastic Pros Great pricing structure, and much easier to implement for new clients than it used to be Cons Licenses are to be purchased in blocks of 25 Alternatives considered [Carbonite](https://www.capterra.com/p/223152/Carbonite/) Reasons for choosing ArcTitan Email Archiving Much nicer user interface albeit slightly more expensive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CV Christian V. CEO Information Technology and Services ### "Easy and does what it says" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 3, 2023 Pros Setup is a bit complicated, but then when it's launched all is well.User interface needs to be more intuitive. Cons Setup was a hassle and needs to be simplified Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Callum M. Supportdesk Manager Information Technology and Services ### "ARC Titan for our Clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2023 I like the experience of administering the product for our client. I found it was enough to setup and police with policies that our clients needed. Pros Support are always there to help with any issues and there is a fantastic knowledge base area to find out what we need if we are ever stuck. Cons We've not really hit any issues with the product. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reasons for choosing ArcTitan Email Archiving It was a 3rd party solution. 365 had the emails already. If something happened to Microsoft then it would all have been lost. If it is in 2 places then the data is better protected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Director of Information Technology & Systems Health, Wellness and Fitness ### "Email Archiving Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2022 We had a need to put in place an email archive for regulatory requirements. ArcTitan made it easy by meeting our regulatory needs & offering a competitive price. Implementation was straight forward & support was on hand for any questions we had. Pros Email search is fast and easy with the multiple search options available. If I can't find it, it's not in the archive. Cons None that I can think of. The product just works to our requirements. Alternatives considered [Mimecast Cloud Archive](https://www.capterra.com/p/168613/Email-Archive/) Reasons for choosing ArcTitan Email Archiving Data residency & cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eric B. SVP, Technology Marketing and Advertising ### "Solid Product that delivers Solid Results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 5, 2022 Pros The ease of deployment and integration with our on Prem Exchange environment made deployment and ongoing maintenance a breeze. Cons I only wish the Outlook addin was a bit more developed. Installing to a local workstation or laptop works great, but a large portion of our environment utilizes a RDS farm and the addin doesn't play particularly well there. It works, but requires a reactivation from time to time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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