--- title: "ArcTitan Email Archiving Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ArcTitan Email Archiving Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/168612/ArcTitan/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ArcTitan Email Archiving Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ArcTitan Email Archiving ## What is ArcTitan Email Archiving? ArcTitan is an email archiving and email data protection (EDP) solution allowing users to securely archive emails and simply retrieve them. ArcTitan is compliant, fast, secure, and M365 friendly. You can Save up to 75% of email storage space and costs with lightning fast search and retrieval. Significantly enhances Microsoft 365 email Search and Storage functionality with cost and time savings. Your email data is always available, replicated and secure. ## What is ArcTitan Email Archiving used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $4 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ArcTitan Email Archiving?[Manage this product listing](https://www.g2.com/products/arctitan/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ArcTitan Email Archiving 4.7 (20) VS. [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting Price $4 Per User, Per Month Starting Price $6 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (20) Ease Of Use 4.8 (21) Value For Money 4.7 (20) Value For Money 4.9 (20) Customer Service 4.8 (19) Customer Service 4.9 (19) ## ArcTitan Email Archiving alternatives [Email Manager for Microsoft 365](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/) [4.7 (21)](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/) [MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/) [4.5 (24)](https://www.capterra.com/p/168793/MailStore-Server/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168793/MailStore-Server/) [Sharp Archive](https://www.capterra.com/p/250267/Sharp-Archive/) [4.6 (16)](https://www.capterra.com/p/250267/Sharp-Archive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/250267/Sharp-Archive/) [Vaultastic](https://www.capterra.com/p/155144/Vaultastic/) [4.5 (22)](https://www.capterra.com/p/155144/Vaultastic/#reviews) Starting price $303.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155144/Vaultastic/) [View all alternatives](https://www.capterra.com/p/168612/ArcTitan/alternatives/) ## FAQs about ArcTitan Email Archiving Overview ### Which roles and teams benefit most from ArcTitan Email Archiving? ArcTitan Email Archiving is most used by IT managers, system administrators, and infrastructure teams responsible for retaining, searching, and recovering business email. IT directors and technology executives use it to support compliance oversight and data governance, while administrative and document-control teams retrieve correspondence for records management, audits, and internal requests. Answer based on 20 reviews Overview ### What company size and industries is ArcTitan Email Archiving built for? ArcTitan Email Archiving is suitable for SMEs and enterprise organizations, with small businesses representing 85% of reviewers and Information Technology and Services accounting for 25%. It also serves MSPs, legal, GDPR compliance, education, and public-sector organizations, while midsize businesses comprise 10% and enterprises 5% of reviewers. Answer based on 20 reviews Features and Usability ### What are the key features of ArcTitan Email Archiving? ArcTitan Email Archiving offers archiving and retention, eDiscovery, keyword search, and full text extraction for email retrieval and review. It also includes audit trail, audit management, role-based permissions, access controls, encryption, and SSL security, plus Active Directory Integration, Microsoft Outlook Integration, and compliance management for records and policy control. Integrations ### Which third-party tools and platforms does ArcTitan Email Archiving integrate with? ArcTitan Email Archiving integrates with Google Workspace, Microsoft 365, Microsoft Outlook, and Zimbra Collaboration Suite. These native connections cover major email and productivity platforms used for archiving and mailbox management across business environments. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does ArcTitan Email Archiving offer? ArcTitan Email Archiving provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning, documentation offers written reference, and videos provide self-paced review. Getting Started and Support ### What customer support options does ArcTitan Email Archiving offer? ArcTitan Email Archiving provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe setup as straightforward and support as helpful when questions arise, while also valuing quick access to archived messages for resolving disputes and confirming past communications. Answer based on 2 reviews ## Features AI summary Based on 121 Email Archiving reviews Capterra data shows that buyers of email archiving software rank the following features as their top priorities: - **Backup and Recovery** (**68%** of reviewers rated this feature as critical) - **Archiving & Retention** (**60%**) - **Automatic Backup** (**55%**) ArcTitan Email Archiving supports all three of the features reviewers rate most highly: **Backup and Recovery**, **Archiving & Retention**, and **Automatic Backup**. Combined, these capabilities help businesses protect email data, keep records accessible for compliance and reference, and maintain consistent backups without manual work, allowing teams to reduce risk and manage information more efficiently. Archiving & Retention 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatic Backup 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss Email Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Secure Data Storage 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Access Controls/Permissions 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Import/Export 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications ArcTitan Email Archiving 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Profiling: Examines, analyzes, and organizes data to create relevant summaries or graphs. - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - Full Text Extraction: Pull information from scanning entire documents - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Keyword Search: Identify specific keywords in documents - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Multi-Location: Manage and support multiple locations - Multimedia Archiving: Archiving documents of different digital mediums - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Policy Management: Create, manage, and track policies and procedures within an organization - Records Management: Ability to record, store, update, and retrieve information - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Storage Management: Store items for a designated period of time - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Topic Clustering: Identify topics to prioritize document research - Version Control: Track revisions and updates made to files and navigate between different versions - Web Archiving: Gathering, storing and preserving data found on the World Wide Web --- Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.7 (20) ArcTitan $4.00 Per User,Per Month Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(13) 4(7) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Robert D. Head of IT Used the software for: 1-3 years ### "Quick and easy Email archiving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2022 We moved form Lotus notes email on premise and needed a way to have access to more mail more easily than in the Outlook 365 environment. We also needed to ensure every email was captured in a single searchable location. Pros It a real set and forget system It was easy to configure and setup. Once the new Cons It was not straight forward to assign different email accounts to other users. Also having to switch accounts to privieledged to do a full archive search could be a little better handled. AM Administrative Manager Administrative Manager Used the software for: Less than 1 year ### "PERFECT Solution - ArcTitan " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 16, 2025 My overall experience with ArcTitan Email Archiving has been very positive. The platform is user-friendly, reliable, and does exactly what it's supposed to do. Setup was straightforward, and the support team was helpful whenever we had questions. It’s given us confidence in our email compliance and data retention processes. Pros I really liked how easy ArcTitan was to set up and use. The search functionality is fast and intuitive, making it simple to find archived emails quickly. It also integrates well with Outlook and offers reliable compliance and data retention features, which gave us peace of mind. Additionally, their tech team and agents are top-notch professionals, they were extremely friendly, helpful and attentive! Cons Honestly, there wasn’t anything in particular that stood out as a negative. Everything worked as expected. SA System Administrator System Administrator Used the software for: Less than 1 year ### "Good simple email archive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 4, 2022 Pros It just works, minimal set up for Office 365 Cons Some users have difficulty finding emails, but they can always be found IS IT Systems Administrator IT Systems Administrator Used the software for: Less than 1 year ### "Good product with great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2024 Great, the onboarding and support was a pleasant surprise Pros It just works and the support is top notch! Cons The user interface could be nicer and more modern SH Sean H. IT Consultant Used the software for: Less than 1 year ### "Great Archiving Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2024 The support, service, and onboarding has all been fantastic Pros Great pricing structure, and much easier to implement for new clients than it used to be Cons Licenses are to be purchased in blocks of 25 MG Mario G. IT Director Used the software for: 1-3 years ### "Would use TitanHQ again" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 19, 2024 It's been pretty much 'set it and forget it'. Setup was pretty easy, and wall led through the process. Searches work ok. Have not tried yet to upload older emails, but they provide an important facility. Pros It provides a complete solution for email archiving. Cons It can get a little complicated at times, but a necessary evil in dealing with the security requirements. Not particularly fast to work with. Lane A. Director of IT Used the software for: Less than 1 year ### "great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2020 great support staff. love the product. we tried to use in place archiving with O365 but it seemed to cause more headaches for end users. arctitan is very simple to use and you can retain emails forever, even after an employee leaves, at no additional cost as arctitan does not charge a license if there is no associated O365 license being used. thats a bonus! Pros very easy to use. much better search tool than Microsoft E-discovery when searching for emails. once in place, users can safely delete, clean up their mailboxes knowing that ArcTitan has a permanent record for them to search. Cons the setup took a little longer than we liked. SM Supportdesk Manager Supportdesk Manager Used the software for: 1-3 years ### "ARC Titan for our Clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2023 I like the experience of administering the product for our client. I found it was enough to setup and police with policies that our clients needed. Pros Support are always there to help with any issues and there is a fantastic knowledge base area to find out what we need if we are ever stuck. Cons We've not really hit any issues with the product. EB Egil B. IT Manager Used the software for: Less than 1 year ### "We are very happy with ArcTitan" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 6, 2020 Very good experience, it works "out of the box" Pros It's easy to use and setup and the mailbox reader work great to import current mailbox Cons The Outlook "Integration" is is difficult to mass deploy to users. MD Managing Director Managing Director Used the software for: Less than 1 year ### "An archive solution above the rest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2018 Pros \- Cost - Features and functionality - Customer Support - The array of on-boarding solutions Cons Nothing bad to say about ArcTitan. The UI is slightly dated, however I believe there is a new improved UI being released as I type this out. [View all Reviews](https://www.capterra.com/p/168612/ArcTitan/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.