# ArcTitan Email Archiving Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ArcTitan Email Archiving Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more.

Source: https://www.capterra.com/p/168612/ArcTitan

---

# 

 ArcTitan Email Archiving Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ArcTitan Email Archiving

## What is ArcTitan Email Archiving?

ArcTitan is an email archiving and email data protection (EDP) solution allowing users to securely archive emails and simply retrieve them. ArcTitan is compliant, fast, secure, and M365 friendly. You can Save up to 75% of email storage space and costs with lightning fast search and retrieval. Significantly enhances Microsoft 365 email Search and Storage functionality with cost and time savings. Your email data is always available, replicated and secure.

## What is ArcTitan Email Archiving used for?

[Email Archiving](https://www.capterra.com/email-archiving-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Compliance](https://www.capterra.com/compliance-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$4

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ArcTitan Email Archiving?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.titanhq.com&name=ArcTitan Email Archiving)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ArcTitan Email Archiving

4.7 (20)

VS.

[4.6 (9)](https://www.capterra.com/p/10010615/BackAgain/#reviews)

Starting Price

$4

Per User, Per Month

Starting Price

$4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (20)

Ease Of Use

4.7 (20)

Value For Money

4.7 (20)

Value For Money

4.9 (19)

Customer Service

4.8 (19)

Customer Service

4.8 (18)

## ArcTitan Email Archiving alternatives

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Email Manager for Microsoft 365](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/)

[4.8 (20)](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/)

[MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/)

[4.5 (23)](https://www.capterra.com/p/168793/MailStore-Server/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168793/MailStore-Server/)

[Vaultastic](https://www.capterra.com/p/155144/Vaultastic/)

[4.5 (22)](https://www.capterra.com/p/155144/Vaultastic/#reviews)

Starting price

$329.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155144/Vaultastic/)

[View all alternatives](https://www.capterra.com/p/168612/ArcTitan/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Archiving & Retention

5.0 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Data Import/Export

4.3 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Automatic Backup

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Data is backed up automatically to prevent data loss

Backup and Recovery

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Secure Data Storage

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

ArcTitan Email Archiving 52 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

Examines, analyzes, and organizes data to create relevant summaries or graphs.

Ability to restore deleted, hidden, or lost data from an email server/system

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Protect sensitive data for digital privacy

Manage and store data in a database

Plan and implement business continuity measures in case of unforeseen events

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Finding, identifying and collecting information for legal proceedings

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

Pull information from scanning entire documents

Compliant with HIPAA, which sets standards for sensitive patient data protection

Identify specific keywords in documents

Looking at data from different sources and finding possible duplicates, or identical matches

Retrieval of embedded metadata that is present within a file

Manage and support multiple locations

Archiving documents of different digital mediums

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage, and track policies and procedures within an organization

Ability to record, store, update, and retrieve information

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Regulations on a company's internal process when dealing with financial reporting

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Store items for a designated period of time

Set up connections to third-party platforms to improve business processes

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identify topics to prioritize document research

Track revisions and updates made to files and navigate between different versions

Gathering, storing and preserving data found on the World Wide Web

Get Advice

We can help you find the software with the features you need.

Features

4.6 (20)

4.6

Based on 20 reviews

## Pricing

Value for money

4.7 (20)

ArcTitan

$4.00

Per User,Per Month

Value for money

4.7 (20)

4.7

Based on 20 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (19)

4.8

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 20 reviews

Filter by rating

5(13)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TB

Tina B.

Administrative Manager

Staffing and Recruiting

### "PERFECT Solution - ArcTitan "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 28, 2025

My overall experience with ArcTitan Email Archiving has been very positive. The platform is user-friendly, reliable, and does exactly what it's supposed to do. Setup was straightforward, and the support team was helpful whenever we had questions. It’s given us confidence in our email compliance and data retention processes.

Pros

I really liked how easy ArcTitan was to set up and use. The search functionality is fast and intuitive, making it simple to find archived emails quickly. It also integrates well with Outlook and offers reliable compliance and data retention features, which gave us peace of mind. Additionally, their tech team and agents are top-notch professionals, they were extremely friendly, helpful and attentive!

Cons

Honestly, there wasn’t anything in particular that stood out as a negative. Everything worked as expected.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reasons for choosing ArcTitan Email Archiving

ArcTitan was exactly what we were looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Micael V.

IT Systems Administrator

Transportation/Trucking/Railroad

### "Good product with great support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 4, 2024

Great, the onboarding and support was a pleasant surprise

Pros

It just works and the support is top notch!

Cons

The user interface could be nicer and more modern

Switched from

[GFI Archiver](https://www.capterra.com/p/88913/GFI-Archiver/)

We were looking for a cloud solution and easier management

Alternatives considered

[Dropsuite Email Archiving](https://www.capterra.com/p/248145/Dropsuite-Email-Archiving/)

Reasons for choosing ArcTitan Email Archiving

TitanHQ was more focused on email and overall cheaper

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Karel R.

Document Control

Construction

### "ArcTitan is a great automatic email archiving system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 12, 2024

Overall it's been great, a good peace of mind knowing that our emails are archived and that we can access and restore them with ease

Pros

Very robust, automatic system, far easier than dealing with Outlook's .PST files, a set and forget email archiving system

Cons

There was some troubleshooting with setting up the system, I had to open up a few support tickets, and there are some features I'm not quite sure how they work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mario G.

IT Director

Fine Art

### "Would use TitanHQ again"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 12, 2024

It's been pretty much 'set it and forget it'. Setup was pretty easy, and wall led through the process. Searches work ok. Have not tried yet to upload older emails, but they provide an important facility.

Pros

It provides a complete solution for email archiving.

Cons

It can get a little complicated at times, but a necessary evil in dealing with the security requirements. Not particularly fast to work with.

Switched from

[GFI Archiver](https://www.capterra.com/p/88913/GFI-Archiver/)

Old software was outdated and had to be replaced.

Alternatives considered

[Email Archiving](https://www.capterra.com/p/10010615/BackAgain/)

[MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/)

Reasons for choosing ArcTitan Email Archiving

Support and price were leading factors, and needed to be in compliance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jorge G.

IT Manager

Warehousing

### "Great solution to search corporate emails history"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

It has been very helpful to find support on specific questions for follow up. We make querys using our internal refences and get a full history of emails between us and our customers.

Pros

It's very easy to use and configure. Fast to retrieve information and easy to create customized querys.

Cons

Once I found an email that I need a copy, I can't forward it to another email.

Switched from

[MailArchiva](https://www.capterra.com/p/129318/MailArchiva/)

MailAirchiva has an older user interfase.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sean H.

IT Consultant

Computer & Network Security

### "Great Archiving Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

The support, service, and onboarding has all been fantastic

Pros

Great pricing structure, and much easier to implement for new clients than it used to be

Cons

Licenses are to be purchased in blocks of 25

Alternatives considered

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Reasons for choosing ArcTitan Email Archiving

Much nicer user interface albeit slightly more expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CV

Christian V.

CEO

Information Technology and Services

### "Easy and does what it says"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 3, 2023

Pros

Setup is a bit complicated, but then when it's launched all is well.User interface needs to be more intuitive.

Cons

Setup was a hassle and needs to be simplified

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Callum M.

Supportdesk Manager

Information Technology and Services

### "ARC Titan for our Clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 27, 2023

I like the experience of administering the product for our client. I found it was enough to setup and police with policies that our clients needed.

Pros

Support are always there to help with any issues and there is a fantastic knowledge base area to find out what we need if we are ever stuck.

Cons

We've not really hit any issues with the product.

Alternatives considered

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reasons for choosing ArcTitan Email Archiving

It was a 3rd party solution. 365 had the emails already. If something happened to Microsoft then it would all have been lost. If it is in 2 places then the data is better protected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

David H.

Director of Information Technology & Systems

Health, Wellness and Fitness

### "Email Archiving Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 15, 2022

We had a need to put in place an email archive for regulatory requirements. ArcTitan made it easy by meeting our regulatory needs & offering a competitive price. Implementation was straight forward & support was on hand for any questions we had.

Pros

Email search is fast and easy with the multiple search options available. If I can't find it, it's not in the archive.

Cons

None that I can think of. The product just works to our requirements.

Alternatives considered

[Mimecast Cloud Archive](https://www.capterra.com/p/168613/Email-Archive/)

Reasons for choosing ArcTitan Email Archiving

Data residency & cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Eric B.

SVP, Technology

Marketing and Advertising

### "Solid Product that delivers Solid Results"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 5, 2022

Pros

The ease of deployment and integration with our on Prem Exchange environment made deployment and ongoing maintenance a breeze.

Cons

I only wish the Outlook addin was a bit more developed. Installing to a local workstation or laptop works great, but a large portion of our environment utilizes a RDS farm and the addin doesn't play particularly well there. It works, but requires a reactivation from time to time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168612/ArcTitan/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)