# Mimecast Cloud Archive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mimecast Cloud Archive Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more.

Source: https://www.capterra.com/p/168613/Email-Archive

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# 

 Mimecast Cloud Archive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Mimecast Cloud Archive

## What is Mimecast Cloud Archive?

Email archiving solution for long-term data retention with three tamper-proof encrypted copies protecting your content from data loss.

## What is Mimecast Cloud Archive used for?

[Email Archiving](https://www.capterra.com/email-archiving-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mimecast Cloud Archive

4.8 (13)

VS.

[### MailJerry](https://www.capterra.com/p/231510/MailJerry/)

[4.9 (14)](https://www.capterra.com/p/231510/MailJerry/reviews/)

Starting Price

Contact vendor

Starting Price

$14.9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (13)

Ease Of Use

5.0 (14)

Value For Money

4.7 (9)

Value For Money

4.9 (14)

Customer Service

4.9 (8)

Customer Service

5.0 (14)

## Mimecast Cloud Archive alternatives

[NSF To PST Converter](https://www.capterra.com/p/178656/NSF-to-PST-Converter/)

[4.6 (8)](https://www.capterra.com/p/178656/NSF-to-PST-Converter/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178656/NSF-to-PST-Converter/)

[Arcserve Email Archiving](https://www.capterra.com/p/241818/Arcserve-Email-Archiving/)

[4.5 (2)](https://www.capterra.com/p/241818/Arcserve-Email-Archiving/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241818/Arcserve-Email-Archiving/)

[Sonian Email Archiving](https://www.capterra.com/p/177798/View-Archive/)

[0.0](https://www.capterra.com/p/177798/View-Archive/#reviews)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177798/View-Archive/)

## Pricing

Value for money

4.7 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (9)

4.7

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(11)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Digital Marketing Specialist

Hospital & Health Care

### "Robust Platform but Not Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 4, 2020

Definitely a reliable solution but would require sufficient training for anyone involved.

Pros

I recently explored Mimecast to find a solution for our company's email signature. The beauty of it is its ability to get your signature to work across all devices (computer, tablet, mobile) without any configuration on each device.

Cons

Mimecast has its own set of HTML codes to incorporate certain elements to the email signature, and that makes it more complex as they are not compatible with certain common HTML commands.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Accounts Manager

Information Technology and Services

### "Best mail continiuity product out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 19, 2019

This is any easy sell . It is a premium product with a non-premuim price tag. We could sell Mimecast in any of our solutions and the client could see the immidiate effect in their mailboxes, especially on the spam side.

Pros

As a old Resseler I totaly loved this product. Loved selling it, giving training on it and see it work within my partner base. Everyting and every funvtion just works with this product. As a South african , up and downtime are to big words we use . The mail continuity it brings is fantastic . The archiving helps so much especially with end users who is a bit more "IT impared".The chalkboard training is fantastic and I would recommend any MSP or mail service provider to add this to their product set.

Cons

To be honost , there was none with the product itself. The Mimecast sales teams was just a bit nowhere sometimes.(Account Managers)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

legal secretary

Legal Services

### "Mimecast"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 2, 2019

I haven't had to use it often but when I do it always helps me solve a problem I was having

Pros

Convenient way of backing up emails in case something is deleted.

Cons

Another separate log in from all other programs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dino P.

Talent Acquisition Specialist

Research

### "Easy to use message archiving"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 16, 2019

Pros

Having all my relevant materials in one place, without having to worry about data loss.

Cons

It does not come with a flashy user interface, but it certainly does its job well. No objections.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Support Engineer

Information Services

### "Mimecast cloud archive is the best online storage and security of emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2018

We use the security feature as a primary safeguard against spam and phishing emails. Saved a lot of money and the money of clients thanks to this software. The amount of storage you get is fair considering the price.

Pros

Moderately easy to use interface, many features that you would not expect from a cloud storage software.

Cons

The layout of the website can be confusing for new users. Perhaps a ui overall could assist with navigating the site

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Client Services Manager

Government Administration

### "Mimecast Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2018

Once our end users got accustomed to managing their own spam filter and trained on using the tools, it has been great. It has reduced the need for users to call IT for email related requests as well as allow our organization to meet regulator requirements for email retention.

Pros

We love the features that allow our end-users to search their own mail archives without needing to call IT. We also like that it allows end users to manage their own spam filtering within the app and from the Outlook plugin software.

Cons

It was a lot of work to gather up our organization's email archives and get them loaded into Mimecast

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew R.

Latin America Specialist

Leisure, Travel & Tourism

### "Enterprise email archive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 5, 2018

Every email was accessible making my life much easier when trying to track something that happened with a customer in the past. Great audit trail.

Pros

Easy to use, integrated with MS Outlook, fast, convenient

Cons

The interface could be improved. Advanced search is a little trick for new users to grasp.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Server Administrator

Information Services

### "Solid email archiving solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2018

We deploy this product to businesses that need this for compliance purposes.

Pros

Solid product. Export functionality. Advanced search features. Unlimited retention while you pay for the product.

Cons

Interface is not very intuitive and will take some time to get used to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Alba C.

Customer Service AGent

Marketing and Advertising

### "Excellent!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 24, 2018

Very good tool for work!

Pros

I really like that even if I delete emails from my folders, if I need to see an old email that was sent or received i can always go to Mimecast and search for it and i know that is there.

Cons

Don't have actually anything that can be wrong or dislike about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Matt M.

Systems Administrator

### "Say goodbye to PSTs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 23, 2018

Pros

very intuitive interface on web outlook plugin provides great integration web app works great on mobile

Cons

getting mailbox folder sync working isn't easy you can't change the defaults for searching to "all mail" (defaults to 1 year)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168613/Email-Archive/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)