--- title: "Vendasta Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vendasta Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/168614/Vendasta-Platform/" page_type: "product" language: "en" --- # Vendasta Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vendasta ## What is Vendasta? Resell the industry-leading review management software to your local business clients by partnering with Vendasta. Our all-in-one solutions help businesses build and take control of their online reputation. Ensure your clients get more reviews, show up where customers are searching, and gain customer insights to drive their revenue. Provided by you—the trusted reputation expert. ## What is Vendasta used for? [Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 163 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price $99 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vendasta?[Manage this product listing](https://www.g2.com/products/regain-nsf-to-pst-converter-software/claim_requests/new?auto=true) ## Vendasta Overview Updated August 2026 AI summary Vendasta provides cloud-based tools for businesses of all sizes to manage online reviews, reputation, marketing analytics, and vendor relationships. It supports campaign management, review monitoring, response management, and local SEO, with features for negative feedback handling and sentiment analysis. Organizations can also access a marketplace of vendors and centralized support, integrating marketing and review management in a single platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vendasta 4.4 (163) VS. [4.5 (6,255)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $99 Other, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (163) Ease Of Use 4.3 (6,136) Value For Money 4.4 (149) Value For Money 4.2 (5,094) Customer Service 4.6 (154) Customer Service 4.4 (5,259) ## Vendasta alternatives Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (2,326)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (6,111)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168614/Vendasta-Platform/alternatives/) ## FAQs about Vendasta Overview ### What problems does Vendasta solve? Vendasta solves scattered agency operations, limited service capacity, and slow lead-to-sale workflows by centralizing CRM, client reporting, fulfillment, billing, and white-label digital marketing tools. Marketing agencies, consultants, media sellers, and small business service teams use it to package services, surface client needs, automate onboarding, and scale without hiring large specialist teams. Answer based on 122 reviews Overview ### Which roles and teams benefit most from Vendasta? Vendasta is most used by agency owners, founders, presidents, and other executives who need to manage client services, sales pipelines, and scalable growth. Marketing consultants, creative directors, and business development teams rely on it to deliver white-label solutions, streamline campaign workflows, and strengthen client retention and upsell opportunities. Answer based on 163 reviews Overview ### What company size and industries is Vendasta built for? Vendasta is sold through channel partners and is built mainly for small businesses, which make up 99% of reviewers, especially in Marketing and Advertising at 78%. It also serves agencies, media companies, financial institutions, telecoms, and ISVs, with limited use among Information Technology and Services at 4% and Internet at 2%. Answer based on 163 reviews Features and Usability ### What are the key features of Vendasta? Vendasta includes core agency tools like CRM, email marketing, task management, billing and invoicing, and a white-label client portal. Differentiating features include the Marketplace for reselling services, Snapshot Report for prospect audits, review management, and customizable dashboards with reporting and integrations for Facebook, Google, and Google Analytics. Answer based on 98 reviews Pricing ### How much does it cost and what fees or limitations are included? Vendasta starts at $99/month for the Starter plan, with Professional at 649/month and Premium at 1279/month; a free trial is available. Starter includes 1 seat and 10 Snapshot Reports, while higher tiers add seats and vendor access. Reviewers say plan choice is flexible, but pricing, packages, and add-ons can be confusing. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Vendasta integrate with? Vendasta integrates with JoomlaLMS and also connects to AgencyAnalytics, ClickUp, FreshBooks, QuickBooks Online, Spectrio, Zapier, Zendesk Suite, and monday.com AI Work Platform. These integrations span learning platforms, analytics, accounting, support, automation, and work management, covering the main third-party systems referenced for Vendasta. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on Vendasta? Vendasta offers in-person training, live online sessions, webinars, documentation, and videos, plus guided support during setup. Reviewers say sales teams and experienced users usually get productive quickly, while beginners, admins, and teams rolling it out company-wide often need more time because the platform can feel overwhelming at first. Answer based on 53 reviews Getting Started and Support ### What customer support options does Vendasta offer, and how do users rate the experience? Vendasta offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as responsive, patient, and helpful during onboarding, training, and troubleshooting. Some reviewers report slower issue resolution, inconsistent follow-through, and frustration when dealing with bugs, cancellations, or unanswered requests. Answer based on 118 reviews Client support ### How good is Vendasta customer support? Vendasta provides hands-on customer support with account managers, live help, coaching, and setup guidance that many agencies find valuable. Marketing consultants, small business teams, and white-label resellers often like the responsive advice and training resources, though some users report slow follow-up, unresolved issues, or frustrating cancellation and billing support. Answer based on 46 reviews ## Who uses Vendasta? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,212 Review Management reviews Not all Review Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Vendasta supports **Review Request** and **Review Monitoring**, helping businesses ask customers for reviews and keep track of new feedback across channels. However, it does not include **Feedback Management**. Instead, it offers **Negative Feedback Management** (**53%**) and **Surveys & Feedback** (**42%**), which give teams other ways to capture customer input and respond to issues before they affect public ratings, helping businesses improve customer experience and protect brand reputation. Review Request 4.4 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 4.4 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.2 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Surveys & Feedback 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Campaign Tracking 4.1 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Track the performance of marketing campaigns across multiple channels. Performance Metrics 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Vendasta 78 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Keyword Rank Tracking: Track positioning in search engines over time - Keyword Tracking: Track and monitor a specific set of keywords - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Multi-Vendor: Designed for multiple vendors - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reordering: Accept and track repeat orders - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Returns Management: Track and facilitate returns of products sold - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Audit: Identifying problems across various website data points that can prevent the site from ranking on Google and other search engines - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Vendor Payment: Process payment to vendor(s) for goods/services received - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (163) 4.4 Based on 163 reviews ## Pricing Value for money 4.4 (149) Free Trial [View pricing plan details](https://www.capterra.com/p/168614/Vendasta-Platform/pricing/) Starter $99.00 Other,Per Month It includes: - 1 Team Member Seat - 10 Snapshot Reports /month - Essential software to attract, convert, and engage more clients. - CRM, marketing forms, automations, local SEO & ad reporting, scheduler, and more. - Unlimited client accounts and users! - White-label and customizable desktop and PWA mobile app. - Automated recurring client payments and subscriptions. - Seamlessly match your brand with our white-label and customizable desktop and PWA mobile app. - Access Vendasta’s products and fulfillment services - we handle websites, ads, listing claims, and more. - Access to APIs & Webhooks - integrate anything! Professional $649.00 Other,Per Month It includes: - 5 Team Member seats - 25 Snapshot Reports /month - 3rd-party wholesale Marketplace with hundreds of vendors – meet all of your client’s needs with software and services from best-in-class companies. - Customize the URL domains of your client's Business App login portal to match your business. - Yesware sales enablement software for your team. Do meaningful email outreach at scale. - Close more deals with an upgraded CRM for your team. Lead scoring, pipeline customization, performance reports, and more. - Get a bird's eye view of your company operations with included default Premium Reports. - Fulfill services for your clients at scale with project management software. Premium $1,279 Other,Per Month It includes: - 10 Team Member seats - 50 Snapshot Reports /month - Unlock Multi-Location Business App, and sell to brands, franchises, and any high-budget businesses with more than one location. - Leverage volume discounts on products and services in Vendasta's Marketplace. - Manage a high-performing team with customizable reports, sales goals, forecasting, and leaderboards. - Translate and customize the language of the software to anything you want with Weblate. - Control how your clients login to Business App with Single Sign-On. - Subdivide the platform into Markets (sub-brands). Three markets are included. Purchase as many additional as you wish. Custom Enterprise Custom quote available It includes: - \# of Seats: Contact Us - \# of Snapshot Reports: Contact Us - Custom quantity of included team member seats. - Custom quantity of included products and services from Vendasta's Marketplace. - Custom quantity of Vendasta's sales and prospecting tools, including Snapshot Report and Yesware. - Priority support, workflow automations support, API integration support, and in-market training. - Invoiced billing with flexible billing terms (i.e. Net10) Value for money 4.4 (149) 4.4 Based on 149 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Spectrio](https://www.capterra.com/p/144450/Spectrio/)[ AgencyAnalytics](https://www.capterra.com/p/158746/Agency-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (154) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (154) 4.6 Based on 154 reviews ## User reviews Overall rating 4.4 Based on 163 reviews Filter by rating 5(112) 4(32) 3(6) 2(3) 1(10) Mentioned topic Sorted by most recent AN Anonymous User Owner Marketing and Advertising ### "Overpromised, Underperformed, and Unresponsive" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 11, 2025 I chose Vendasta because I was looking for a single platform to manage all of my agency clients. It seemed to offer everything I needed, and the sales team convinced me to give it a try. To test the platform, I set up my own business first—a business where I’ve personally done all the marketing, SEO, and web design. I know the digital footprint well. Vendasta’s snapshot report immediately flagged dozens of serious errors that were simply not true—everything from failing grades for SEO to claiming I had only 8 backlinks (I used Yext for backlink creation, which is the exact same tool Vendasta uses). It couldn’t even detect my active Yelp and Facebook accounts, both linked directly to my Google Business Profile. I contacted support multiple times, providing proof that the data was wrong. Instead of resolving the issue, support eventually stopped responding. When I decided to cancel, I was sent a form requesting account information they already had. I filled it out—twice—and my account still isn’t canceled. I was also promised a refund by my rep, which I have yet to receive. For a platform that markets itself as an all-in-one agency solution, the inaccuracies, lack of accountability, and poor follow-through were unacceptable. Pros The concept of having all agency tools in one platform was appealing. If it had worked as advertised, the convenience could have been valuable. Cons The platform’s data was highly inaccurate from the start, even for a business I know inside and out. Support offered guesses instead of solutions, then stopped responding. Canceling was made unnecessarily difficult, requiring repeated forms and follow-ups, and the refund I was promised never arrived. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Raheim B. CEO Marketing and Advertising ### "Terrible Vendasta is a Scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 2, 2025 Pros Nothing at all I literally can’t stress enough how much of a scam Vendasta is. They won’t write the content that the promised they won’t build the links that they promised the software and reputation management services won’t work at all! Total scam artists buyers beware. Cons Everything the won’t build the links that they promised, the reputation management software won’t work, the content they promised to write won’t be written, the list goes on and on. These folks are the worse. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Anup P. CEO Executive Office ### "Not a great experience so far" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 8, 2025 No support being received in spite of multiple follow-ups. Cons Very complicated for a beginner as its very overwhelming with barely any handholding Alternatives considered [HighLevel](https://www.capterra.com/p/177156/HighLevel/) Reasons for choosing Vendasta I thought this was a more value for money solution with better support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FV Florent V. CDO - CMO Marketing and Advertising ### "Vendasta review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2024 Pros What's i like the most about Vendasta, is the fulfilment center process and the market place. Cons For now I didn't experience anything least about Vendasta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Benjamin H. CEO Marketing and Advertising ### "Vendasta Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 My overall experience is very positive. This company works to ensure you have the tools needed for success in your own digital marketing adventures. Pros Vendasta offers everything needed in the Digital Marketing business. Cons I haven't found anything yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KD Kelly D. Onboarding Support Marketing and Advertising ### "Customer Support Rockstar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2024 This product is not only incredibly user-friendly but also boasts an intuitive design that makes it a breeze to use. Its performance and reliability are unmatched, making it an excellent choice for anyone looking to enhance their experience. Beyond its ease of use, it's a fantastic option to recommend to others. Whether for professional use or personal enjoyment, its top-notch features and seamless functionality make it a standout choice that you'll be eager to suggest to friends, family, and colleagues alike. Pros This product is not only incredibly user-friendly but also boasts an intuitive design that makes it a breeze to use. Its performance and reliability are unmatched, making it an excellent choice for anyone looking to enhance their experience. Beyond its ease of use, it's a fantastic option to recommend to others. Whether for professional use or personal enjoyment, its top-notch features and seamless functionality make it a standout choice that you'll be eager to suggest to friends, family, and colleagues alike. Cons No email address provided in the sales info. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Chandler B. CEO Marketing and Advertising ### "The only platform you need to scale your digital marketing agency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2023 I recommend it to any every agency, marketing consultant, and side-hustler. Pros It gives you access to the top digital marketing companies in the world. Now I don't have to try and find/hire employees because Vendasta gives me access to experts all in one place. Cons It is robust. It does take some time learning and figuring out how to exactly implement it. Reasons for choosing Vendasta Vendasta offers a wider range of options than any of their competitors. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Anirudh D. Videographer E-Learning ### "Business optimization with ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 26, 2023 It is a great platform for people who want to start their business online and find SEO friendly features. Pros 1\. It offers a variety of pricing plans making it easy to choose from.2. It offers sales and marketing support to the users. 3. It helps users to sell their products to local businesses. Cons 1\. It is very complex to set up business with it.2. It was taking a lot of time to load even with good connection.3. There are limited customization options in it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 1, 2023 Thank you for sharing your thoughts and experiences with Vendasta! We appreciate your feedback and are delighted to hear that you find value in our platform. It's great to know that you appreciate the variety of pricing plans we offer, as well as our sales and marketing support. We're committed to providing flexible solutions that cater to different business needs and offering the assistance required for growth. Thank you for choosing Vendasta, and if you have any more feedback or suggestions in the future, please feel free to reach out. We're here to support your business goals. Francois B. CEO Marketing and Advertising ### "Love the fact that all tools are in one place. Unparalleled." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 6, 2023 Fantastic. I don't know of a better platform. There are a few things I would love to see improved, but overall the experience is as close to perfect as I'm going to find. And I have hope they will improve on those last issues. Pros We’ve been using Vendasta for over a year and we absolutely love it. It is the perfect solution for a digital marketing agency. Also a perfect solution for many other industries now that I think about it. The fact that all tools are in one place. Unparalleled. And many aspects of the system are customizable and fully white label.One of the most significant benefits in using Vendasta has been the dedicated support from our Vendasta account manager,\[sensitive content hidden\]. We have been meeting every single week for over a year to go over every possible business opportunity and help guide us in the right direction. He is always there to support us and our unique marketing needs. I would give Vendasta and \[sensitive content hidden\] 11 stars out of 10 stars, if I could.Thank you Vendasta, and thank you \[sensitive content hidden\]!! Cons Too many add-ons that should be included in the base price. Integrations and reporting should be more customizable. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) There is no comparison between Vendasta and Monday. We just used Monday to stay coordinated as a team, and for that Monday was great. But Vendasta is now our entire software solution and solves so much more than task management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rick S. President Management Consulting ### "Best Customer Service Anywhere" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2023 They never cease to amaze me with new features and products that help my clients. Pros The new AI features are amazing. We are just beginning to explore and use these features. Social Media Marketing Pro is simply outstanding. By using this and linking to our customer's website posts, we effectively improve customer's Google Business Profile rankings pushing them into the Google 3-Pack. Cons There is so much to learn, but so little time. Thanksfully, we have the support of \[sensitive content hidden\], our Account Manager to assist. She is very accessible and always willing to go beyond the call of duty to help us! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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