--- title: "Vendasta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Vendasta the right Review Management solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/168614/Vendasta-Platform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Vendasta 4.5 (193) [View alternatives](https://www.capterra.com/p/168614/Vendasta-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Vendasta Ease of use 4.2 Customer Service 4.6 ## Pros and Cons in Reviews Rick S PresidentManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years. “By using this and linking to our customer's website posts, we effectively improve customer's Google Business Profile rankings pushing them into the Google 3-Pack.“ March 29, 2023 RB Raheim B CEOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “Everything the won’t build the links that they promised, the reputation management software won’t work, the content they promised to write won’t be written, the list goes on and on.“ April 2, 2025 KD Kelly D Onboarding SupportMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “Beyond its ease of use, it's a fantastic option to recommend to others. Whether for professional use or personal enjoyment, its top-notch features and seamless functionality make it a standout choice that you'll be eager to suggest to friends, family, and colleagues alike.“ March 29, 2024 Kris M OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I contacted support multiple times, providing proof that the data was wrong.“ August 11, 2025 KD Kelly D Onboarding SupportMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “Beyond its ease of use, it's a fantastic option to recommend to others. Whether for professional use or personal enjoyment, its top-notch features and seamless functionality make it a standout choice that you'll be eager to suggest to friends, family, and colleagues alike.“ March 29, 2024 Kris M OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Support offered guesses instead of solutions, then stopped responding.“ August 11, 2025 Chandler B CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “It gives you access to the top digital marketing companies in the world.“ December 8, 2023 JB Jacob B FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Today, I was just told that I can't embed their meeting booking tool directly into my webpages with HTML and I can't automatically import leads from my native contact forms (Elementor) into their email marketing software.“ June 30, 2022 ## Showing most helpful reviews Showing 1-25 of 193 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Francois B. CEO Used the software for: 1-3 years ### "Love the fact that all tools are in one place. Unparalleled." August 9, 2023 4.0 Fantastic. I don't know of a better platform. There are a few things I would love to see improved, but overall the experience is as close to perfect as I'm going to find. And I have hope they will improve on those last issues. Pros We’ve been using Vendasta for over a year and we absolutely love it. It is the perfect solution for a digital marketing agency. Also a perfect solution for many other industries now that I think about it. The fact that all tools are in one place. Unparalleled. And many aspects of the system are customizable and fully white label.One of the most significant benefits in using Vendasta has been the dedicated support from our Vendasta account manager,\[sensitive content hidden\]. We have been meeting every single week for over a year to go over every possible business opportunity and help guide us in the right direction. He is always there to support us and our unique marketing needs. I would give Vendasta and \[sensitive content hidden\] 11 stars out of 10 stars, if I could.Thank you Vendasta, and thank you \[sensitive content hidden\]!! Cons Too many add-ons that should be included in the base price. Integrations and reporting should be more customizable. Review Source Vadim V. DIRECTOR - ACCOUNT MANAGEMENT Used the software for: Less than 1 year ### "Great Calendar Assistant For Busy Professionals" June 9, 2021 5.0 Great tool with minimal learning curve and excellent results. Pros Round Robin Meeting Schedule. Ability of Clients to schedule the Video Conference with me by themselves. Integration with Different Calendars. New features and enhancements added. Easy of use. Cons Can't think of anything. The software does what it was intended to do and does it excellent. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Superior software and Marketing Services Support " May 18, 2022 5.0 Our agency is absolutely thrilled with Vendasta. It has enabled us to expand our services, increase our capacity and help more people succeed online. Providing the software solutions our clients need to thrive is extremely important to us, we are grateful for our partnership. Pros The software support that Vendasta provide is what really makes the difference for our team. Cons Their software helps me support my clients and community. Review Source Russell B. CEO Used the software for: 1-3 years ### "Competent, mostly" May 13, 2022 4.0 Generally fine but I dislike that I had to create duplicates of appointments in each length to give my clients the option to choose for in person meetings vs phone/zoom. Pros I picked it up on a lifetime deal through Appsumo so the price was very affordable. Cons They do not provide the option for a client to pick different types of meetings for a single appointment link. For example, the customer cannot choose between in person, phone, Zoom, etc. so I had to create redundant appointment types which is very cluttered and unpolished. Review Source VR Verified Reviewer Owner Used the software for: Less than 1 year ### "Overpromised, Underperformed, and Unresponsive" August 12, 2025 1.0 I chose Vendasta because I was looking for a single platform to manage all of my agency clients. It seemed to offer everything I needed, and the sales team convinced me to give it a try. To test the platform, I set up my own business first—a business where I’ve personally done all the marketing, SEO, and web design. I know the digital footprint well. Vendasta’s snapshot report immediately flagged dozens of serious errors that were simply not true—everything from failing grades for SEO to claiming I had only 8 backlinks (I used Yext for backlink creation, which is the exact same tool Vendasta uses). It couldn’t even detect my active Yelp and Facebook accounts, both linked directly to my Google Business Profile. I contacted support multiple times, providing proof that the data was wrong. Instead of resolving the issue, support eventually stopped responding. When I decided to cancel, I was sent a form requesting account information they already had. I filled it out—twice—and my account still isn’t canceled. I was also promised a refund by my rep, which I have yet to receive. For a platform that markets itself as an all-in-one agency solution, the inaccuracies, lack of accountability, and poor follow-through were unacceptable. Pros The concept of having all agency tools in one platform was appealing. If it had worked as advertised, the convenience could have been valuable. Cons The platform’s data was highly inaccurate from the start, even for a business I know inside and out. Support offered guesses instead of solutions, then stopped responding. Canceling was made unnecessarily difficult, requiring repeated forms and follow-ups, and the refund I was promised never arrived. Review Source R Reviewer Coordinator Used the software for: Less than 1 year ### "HORRIBLE company, AVOID" October 20, 2022 2.0 I will never do business with this company again. Nothing but horrible experiences. Customer service is AWFUL they will NOT HELP YOU. Avoid this company if you can - they are terrible to work with and do not deliver on promises. Pros I didn't like much about this software at all... I started an account because I was looking for a (cheaper) alternative to Calendly to save money for my non-profit... THIS is NOT it. For the same features, it charges MORE money than Calendly, is way less user friendly, and the customer support is NON EXISTENT. I deleted my account a month ago and STILL they are charging me every month, and ignoring my every attempt to contact them. I have never had worse service in my life. They are stealing from a non profit and ignoring me. Cons Not easy to use, dashboard is ugly, customer service I would give negative stars if I could ... They are HORRIBLE. They have continued to charge me a huge fee each month, even though my account has been closed forever. I have been attempting to contact them since August (it is now almost November) to recoup the money and request theys top CHARGING ME for an ACCOUNT THAT DOESNT EXIST but they have ignored every single email/phone call. I will have no choice but to contact my bank to stop these charges. I am beyond incensed at this company, who are actively stealing from a Non profit organziation. Review Source DF Diane F. Owner Used the software for: Less than 1 year ### "Why I Partnered with Vendasta" May 4, 2021 5.0 Pros Ease of use, Marketing materials and the access to product experts and training on products. Cons There is always room for improvement for and product and service you provide. What I like most with Vendasta is that they listen to their partners and they are quick to make changes and updates to their products and services to meet their partners needs. Review Source VR Verified Reviewer Sales manager Used the software for: I used a free trial ### "More people More fun" June 30, 2020 5.0 Pros I love that you can add many people to a video call and that when a person wants to enter, a notification is sent as to whether you want them waiting in the room or accept them in. Another feature that i personally like is that we can share screens and view sites at the same time especially during a lockdown which is much needed. Cons I dislike the fact that I have to send a link to my friends in order for them to join and not call them directly instead. Review Source Neysha A. President Used the software for: Less than 1 year ### "Life saver" June 4, 2021 5.0 Pros Although there are many calendar management applications in the market, the Ai function is a key differentiator for me. From reminders to asking to schedule meetings, it is a huge help. Cons Would love to have an app where I can manage from my phone when I am not close to the computer. Review Source VR Verified Reviewer President Used the software for: 1-3 years ### "Great tools" September 8, 2020 5.0 Pros A wide variety of products and services to help clients achieve their goals. Cons Managing the store that clients can see upon login can be a little difficult. Creating products and packages can be a little clunky. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Not a great experience so far" February 12, 2025 1.0 No support being received in spite of multiple follow-ups. Cons Very complicated for a beginner as its very overwhelming with barely any handholding Review Source Ananth G. Assistant Professor Used the software for: Less than 1 year ### "Schedule and automate meetings across multiple conference softwares as a 'giffy' with Zoom.ai " October 26, 2020 5.0 Personally, I felt using zoom.ai gave me peace of mind and happiness. I never had to bother about scheduling, watching the time for a notification and things like that. Especially the automated scheduling feature is a million dollar idea. Kudos to the team of zoom.ai. Pros Scheduling and automating meetings were never so easy. Thanks to Zoom.ai - its features like connecting for a meeting across multiple conference software like Google Meet, Cisco Webex, Zoom.us, Microsoft Teams, Skype and many others is at such ease, fun and feels like purchasing a gift that lasts life-long. The registration to zoom.ai is as well easy and straight forward. Integrating with multiple mail clients like Google Gmail, MS Outlook and blocking calendar - so that preventing multiple calendar bookings is indeed a boom to use zoom.ai Cons One of the only cons of using zoom.ai is its pricing. Zoom.ai though it provides a basic and free account - we can schedule only 3 events for a week's time. I wish if zoom.ai could increase this count to at least 10, it should be great. Review Source Jaleel M. CEO Used the software for: Less than 1 year ### "Lots of potential here but still a way to go" September 1, 2020 3.0 I was able to sign up a client quickly. I lost confidence in the Alpha SEP product because when I had questions, they never answered and my rep from Vendasta failed to reply as well. I question the level of SEO knowledge and if this service is outsourced offshore. I think my question was simple but no reply. No empathy or remorse from Alpha SEO or Vendasta. This was disappointing. Pros I'm pretty experienced setting up software. This was not the worst one I've ever had to set up. Cons It's not always easy to find certain things in the UI/UX. There have been some changes that still need to be made Review Source R Reviewer Researcher Used the software for: Less than 1 year ### "Work from home" May 19, 2020 5.0 Pros Zoom meeting is a very good software which I would recommend for all professionals, students and all the businessman around the world. By using the software we can schedule meetings from home, can have group meetings, video conferences. Another feature of this that I like is that we can even record the meeting for our further future purposes. We can schedule an exact time for our meeting and invite our other participants to the meeting. This facility is very important in occasions where we are out of the country where we cant attend the meeting physically, when we are not physically well and in emergency situations. For example in this Corona pandemic era where the country was locked down for months, we were able to carry on our work from home using zoom. Cons There are not any drawbacks of this app for me. Review Source Ann R. Owner Used the software for: Less than 1 year ### "Great Onboarding and Continued Support" February 19, 2021 5.0 The service and support is great! I never go without an answer or helping hands. Shout out to \[SENSITIVE CONTENT HIDDEN\] Pros Helps me keep my business organized and gives me ways for customers to make immediate purchases. Provides me with a competitive edge. Cons The only thing I would wish for is a Zapier integration. Review Source VR Verified Reviewer Medical student Used the software for: Less than 1 year ### "Zoom review" April 15, 2020 5.0 Zoom has made it easy for us to connect and continue with school! Pros I like this software because it makes it easy to connect, share your screen and make virtual meeting a success. It’s easy to use! Also a great feature of that the host of the meeting can mute everyone to continue with the lecture/ topic, etc.. Cons I wish the time limit for conversations (to upgrade the package) was at a larger number of participants, it is now at any conversation with more than 3 people. Review Source R Reviewer Senior Executive-Business Analyst Used the software for: Less than 1 year ### "Best tool to use if you want to have a video conference" January 21, 2021 4.0 I use this software weekly for my academic work specially to have audio or video conferencing with other team members or collages to discuss assignments and other team work. Overall, very convenient to use and recommend to host your daily conference calls. Pros Very easy to learn and use even for a less tech savvy or a novice user. Not very complex like other team collaboration tools. You can take voice or video calls or even do instant messaging with other team members. Hosting meetings is really easy with Zoom. Cons Not a very advanced tool compared to other similar competitor tools in the market. Still can be considered as one of the best tools specially to host video or audio conference calls. Review Source Dawn Raquel J. VP of Customer Experience Used the software for: Less than 1 year ### "Grows & Scales Business" July 29, 2020 4.0 I was pleasantly surprised how the software has upgraded. The training, customer service, and outreach have exceeded expectations. They understand business pain points and have made leaps and bounds to help combat them. Pros The ability to wrap customers featured services into the offering, and gives a startup equal footing to provide streamline client support. They have certainly come a long way since I originally looked at them four or five years ago. Cons Known integrations (Asana,Trello) to enhance workflow for project management. Review Source Raheim B. CEO Used the software for: 3-5 years ### "Terrible Vendasta is a Scam" April 3, 2025 1.0 Pros Nothing at all I literally can’t stress enough how much of a scam Vendasta is. They won’t write the content that the promised they won’t build the links that they promised the software and reputation management services won’t work at all! Total scam artists buyers beware. Cons Everything the won’t build the links that they promised, the reputation management software won’t work, the content they promised to write won’t be written, the list goes on and on. These folks are the worse. Review Source Beau K. Graduate Assistant to the Dean of the Woodbury School of Business Used the software for: Less than 1 year ### "Very easy to use and reliable" April 14, 2020 5.0 Overall, Zoom has been a pleasant experience. It is extremely easy to schedule meetings and I really appreciate that Pros What I like most about this software is that anyone can use it, including our older generation. After switching to Zoom from Google Hangouts, a lot of co-workers who had trouble in the past are able to log in easily to Zoom. Cons The thing that I like least about this software is that the audio gets distorted a lot. I know it is not my internet because Google Hangouts works perfect for me. Review Source Shelley M. CEO Used the software for: Less than 1 year ### "Great Platform. Allowed me to scale without major investment. " January 20, 2022 4.0 Marketing moves fast and as a marketing consultant, I have felt under huge pressure to be an expert in every field in order to deliver fully integrated campaigns. With Vendasta, I can deliver my strategies with the help of a highly specialised team of experts and have total confidence that my clients are getting both what they need and expect and within a pre-agreed budget, allowing me to focus my expertise where it is most useful. Secondly, having an impartial, second pair of eyes on the business, helping me to grow and win business has been far more valuable than I could have realised. \[SENSITIVE CONTENT\] provides a huge amount of value in terms of helping me to shape out projects, approach potential customers and put my best self forward, while also being a great cheerleader, supporter and, when needed, challenger! Having access to the Vendasta team, fronted by a trusted account handler to guide you through it all is truly one of their greatest achievements. We are launching a new revenue stream for the business this year, and it's entirely down Vendasta's team and services. Pros As a marketer and small business owner, it can be hard to digitise effectively. Vendasta has done the hard work for me by identifying a range of tools and suppliers that suit my business needs and integrating them on a fantastic online portal that I am proud to share with my clients. The online store function makes it easy to create clear products and I really value the input and inspiration of my \[SENSITIVE CONTENT\]. His solutions-orientated approach and wealth of experience really show and his passion for Vendasta is infectious. He has helped me to identify and utilise Vendasta tools and services to add an entirely new revenue stream to my business. Everyone I have dealt with at Vendasta has been top of their game and I look forward to working with them all more. Cons One of the main draws with Vendastas is the one-login dashboard and while Vendasta has some partners I work with already, the API's to integrate existing accounts don't exist yet, meaning I have had to either create secondary accounts or live with additional logins which somewhat defeats the point. Also, the lack of ability to add funds or pay for entire projects in advance, makes it challenging to manage project budgets. Review Source florent V. CDO - CMO Used the software for: Less than 1 year ### "Vendasta review " October 29, 2024 5.0 Pros What's i like the most about Vendasta, is the fulfilment center process and the market place. Cons For now I didn't experience anything least about Vendasta. Review Source Jose do Amaral N. Multilingual Communication Consultant Used the software for: Less than 1 year ### "Launch your own branded end-to-end business with the Platform that democratizes Marketing Automation" October 20, 2020 5.0 Vendasta has helped me immensely with its all-in-one Solution. Using the Snapshot Report, I started to find new business opportunities fast. This also helped me save time and money. All in one Platform. More than just take the guesswork out of market research, the Snapshot Report has been a big boost to discover relevant information to start relevant conversations with my prospective clients. Pros Imagine if you could have your own branded end-to-end commerce platform. You can. With the leader in AI-Driven Marketing Automation. And you start for free. Take some time to study the award-winning Snapshot Report. In a world of so much over-promising, it’s surprising to learn about the Tools developed by Vendasta, the Company that specializes in over-delivering. This extraordinary piece of technology is no exception. It is a marketing needs assessment that reveals a prospect’s performance in multiple categories. You can use the Snapshot Report to discover gaps in their marketing. More than just take the guesswork out of market research, the Snapshot Report will prepare you to start relevant conversations with your prospects. This is an excellent opportunity for the smart Sales Consultant ... To make a Huge DIFFERENCE. Not to make another sale. Vendasta has a robust and intuitive Training Program. With an immensely rich and varied combination of Resources. Content Library, guides, videos, webinars, and also its unique ConquerLocal Academy. What sets Vandasta’s Teams apart from the rest is enough to write an encyclopedia. Vendasta is more effective than 3 MBA’s. It surpasses the scope of measurable results and the threshold of Marketing and Business Education in general. With its powerful combination of Solutions, Vendasta leads eternally grateful clients to exponential growth. And helps elevate the Marketing profession to its well-deserved position in the world. Cons So far, there's nothing I dislike about Vendasta. Review Source Rick W. President Used the software for: 3-5 years ### "Thankful yet what Vendasta needs for us to grow." August 27, 2020 5.0 Overall, we LOVE the Vendasta platform and couldn't have become who we are today without it. We looked at competitive platforms and Vendasta looked the best. Pros It took a little time to understand the architecture, methodology and verbiage. (ie Partner Center, Business Center, Sales etc...) An overview / Intro video that takes a higher level view of the platform, it's 3 main areas and uses , purposes, and then goes deeper into each one would have made for a much smoother onboarding. Luckily there was fantastic support that just answered the chat or calls whenever I needed it during the first few weeks. Cons 1.) I would like to see more branding customization maybe even a vanity URL to the Business Center. At the very least custom Icons and Product Names (not just bundle names) As Vendasta grows my competition more than likely grows and I need to set myself apart. EXAMPLE: When I tried to convert a lead that was already working with an agency but was not satisfied, they saw our Business Suite which looked the same as who they were wanting to leave and that hurt us. Review Source RW Richard W. Sales Director Used the software for: 1-3 years ### "The support from \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] has been invaluable to get the business partnered with Vendasta, lov" January 21, 2022 5.0 Partnering with Vendasta has stepped the services the business can offer without relying on a 3rd party that would tie the Client up for 12 months, regardless of the results. Pros The ability to offer tailored solutions to help my Clients grow their business. Cons Just the time it takes, when time is so limited, need that 25 hour day haha. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.