# Page 2 | Vendasta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Vendasta the right Review Management solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168614/Vendasta-Platform/reviews --- Vendasta 4.4 (163) [View alternatives](https://www.capterra.com/p/168614/Vendasta-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Vendasta ## Showing most helpful reviews Showing 26-50 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Benjamin H. CEO Marketing and Advertising Used the software for: 6-12 months ### "Vendasta Review" October 18, 2024 5.0 My overall experience is very positive. This company works to ensure you have the tools needed for success in your own digital marketing adventures. Pros Vendasta offers everything needed in the Digital Marketing business. Cons I haven't found anything yet. Review Source Michael K. Owner Marketing and Advertising Used the software for: 2+ years ### "Vendasta Makes It Easy For Me To Run My Agency" January 27, 2022 5.0 Vendasta has provided the technology and path to take the next steps in growing my agency. Their support has been terrific when needed. Pros Vendasta provides everything I need to run my digital marketing agency. There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace. The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign. Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed. Cons Keeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them. It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients! Review Source Response from Vendasta Technologies February 8, 2022 Thank you for the thoughtful review, Michael! We're so happy to hear you're reaping the benefits of our end-to-end platform experience. We look forward to wowing you through many years to come! JB Jacob B. Founder Marketing and Advertising Used the software for: 6-12 months ### "Vendasta drops the ball on every. single. promise." June 30, 2022 1.0 My overall experience with Vendasta has been horrendous. I do not recommend the platform to anyone. They offered me 6 months of their Teams subscription ($499/month or $3,000 value) after I left my negative review. Do with that information what you will. Pros I no longer feel comfortable endorsing any of the features Vendasta has to offer. At least their SEO vendors have been able to fulfill on their jobs and get my clients on page one, which has made the platform almost pay for itself. Nevermind all the headaches I've suffered as a result. Cons Vendasta promises to do a lot of things: marketing automation, white label, CRM, and task manager. It does NONE of those things. Vendasta is a marketing automation platform that doesn't automate much. Today, I was just told that I can't embed their meeting booking tool directly into my webpages with HTML and I can't automatically import leads from my native contact forms (Elementor) into their email marketing software. Now, I will have to pay for Mailchimp and Calendly on top of Vendasta to perform the same basic tasks. If I had GoHighLevel, this would not be a problem. I strongly encourage you to check out GoHighLevel. From what I've heard from my mentors, it seems to be the software of choice for marketing automation. As for their "white label" features; run FAST in the opposite direction. Both of my experiences hiring their "white glove" team were horrendous; they spent $1,150 to produce $75 in revenue for my client. The next month, I spent $500 to produce $2,775 for them managing their Google Ads on my own. Their "social media posts" went against every single instruction I gave them on our launch call. Thank god that one was a trial run on one of my own accounts; the posts (stock photos with cookie cutter captions) were so bad it would have greatly embarrassed me to deliver them to a client. Nobody should ever pay for Vendasta. I write these reviews so that their sales team can't swindle future agency owners, small and large, like they swindled me. I will not stop Review Source Response from Vendasta Technologies July 6, 2022 It's disappointing to read this review, Jake. We were hoping to help resolve your frustrations after we chatted last, but there's still work to do! We have all of the relevant teams involved in the discussion. Since your initial concerns were raised, we implemented an additional step in our services delivery process to ensure we can produce effective ad copy. There's a lot to catch up on. Our Chief Customer Officer George Leith has been notified and is going to book a call with you after carefully reviewing your feedback. His number is 306-715-4664, or you can reach out to george@vendasta.com if you don't hear from him within a few business days. We have thousands of satisfied partners who have been able to scale their businesses successfully. We wish we could have been a fit for you too. SM Shells M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Platform. Allowed me to scale without major investment. " January 19, 2022 4.0 Marketing moves fast and as a marketing consultant, I have felt under huge pressure to be an expert in every field in order to deliver fully integrated campaigns. With Vendasta, I can deliver my strategies with the help of a highly specialised team of experts and have total confidence that my clients are getting both what they need and expect and within a pre-agreed budget, allowing me to focus my expertise where it is most useful. Secondly, having an impartial, second pair of eyes on the business, helping me to grow and win business has been far more valuable than I could have realised. \[SENSITIVE CONTENT\] provides a huge amount of value in terms of helping me to shape out projects, approach potential customers and put my best self forward, while also being a great cheerleader, supporter and, when needed, challenger! Having access to the Vendasta team, fronted by a trusted account handler to guide you through it all is truly one of their greatest achievements. We are launching a new revenue stream for the business this year, and it's entirely down Vendasta's team and services. Pros As a marketer and small business owner, it can be hard to digitise effectively. Vendasta has done the hard work for me by identifying a range of tools and suppliers that suit my business needs and integrating them on a fantastic online portal that I am proud to share with my clients. The online store function makes it easy to create clear products and I really value the input and inspiration of my \[SENSITIVE CONTENT\]. His solutions-orientated approach and wealth of experience really show and his passion for Vendasta is infectious. He has helped me to identify and utilise Vendasta tools and services to add an entirely new revenue stream to my business. Everyone I have dealt with at Vendasta has been top of their game and I look forward to working with them all more. Cons One of the main draws with Vendastas is the one-login dashboard and while Vendasta has some partners I work with already, the API's to integrate existing accounts don't exist yet, meaning I have had to either create secondary accounts or live with additional logins which somewhat defeats the point. Also, the lack of ability to add funds or pay for entire projects in advance, makes it challenging to manage project budgets. Review Source Response from Vendasta Technologies January 21, 2022 Shells, we sure do appreciate your partnership. We'll be glad to pass this along to the relevant development teams as well as your PDM. This is such a valuable contribution to our growth in serving you! Burhan S. Ceo Marketing and Advertising Used the software for: 1-2 years ### "I have a Love-Hate relationship with Vendasta. It saves me time but also delays me a lot of time " March 18, 2021 1.0 Every day I will run into a platform issue, which delays my work by hours, days, and sometimes weeks. This affects our ability to get results in a timely manner and now we have to apologize to our clients for delays. Sometimes I would have a day filled with tasks and cannot waste any time, but of course, a task that should take 3 minutes on Vendasta ends up running into software issues, you try to fix it and get nothing, so then you call support (some minimum wage employee that reads off a script) well, of course, they tell you they can’t fix it and will need to “investigate” so they tell you will get back to you soon (no timeline). Now they may get back to you the next day or in 3 months (yes it has happened before). Now that whole process, which was supposed to take 3 minutes has now taken 1 hour. Now imagine for every 1 hour you spend on the platform you run into a similar issue. Think about how much time you're going to waste trying to fix it and contacting support. This eventually affects the rest of your day's schedule and now you have to rearrange your tasks. This happens to me every single time I log into vendasta. They have the worst website developers I assume. Because their platform is slow, terribly coded, and causes many delays, it has made it hard for me to train my clients how to use it and also made it hard for me to get anything done that I just decide to avoid​ Pros The website is useful​ for agency owners looking to outsource work, it is reliable, and has price tiers​ for any size agency. Cons As soon as Vendasta​ fixes their website I will delete this review. If review is still here it means nothing much has changed. WHERE DO I BEGIN? I’m writing this review after reaching my breakpoint and patience for Vendasta (1 year and 4 months of holding in all my complaints) I rarely​ ever write negative reviews because the world already has enough of that so I try to only write when I have a great experience, but I think when you pass a certain level of disappointment because the heads of the company are probably beyond persuading to make some changes, you're left to try everything you can in hopes for one the CXO's to get off their high horse and start caring about their consumers. \[SENSITIVE CONTENT HIDDEN\] was asked, are corporate companies giving enough attention to innovation to their product or service and he replied by saying no because most businesses are run by MBA's. He goes on to say how MBAs only work to please the shareholders and not the consumers and all they do is sit in meetings all day. Here is the link to that video for anyone curious: \[SENSITIVE CONTENT HIDDEN\] It seems like Vendasta is having a similar issue, no innovation or attention is going into their platform. it seems like they don't care about their consumers' experience at all. As a business owner who has spent tens of thousands of dollars with Vendasta in the last year, I feel that I'm not getting an equal amount of value back. (continued​ in next paragraph) Review Source Response from Vendasta Technologies March 23, 2021 Hi Burhan, we're very sorry to hear you've had a difficult time with the platform. Our partners are typically able to reduce toil with our software, so it's disappointing to hear you haven't had that experience. Let's get to the bottom of this and see if we can't turn this 'love-hate' into a 'love-love' relationship. Our Chief Customer Officer George Leith is going to be reaching out to you this hour. If he misses you, please contact him directly at george@vendasta.com or 1-306-715-4664. Chandler B. CEO Marketing and Advertising Used the software for: 2+ years ### "The only platform you need to scale your digital marketing agency" December 8, 2023 5.0 I recommend it to any every agency, marketing consultant, and side-hustler. Pros It gives you access to the top digital marketing companies in the world. Now I don't have to try and find/hire employees because Vendasta gives me access to experts all in one place. Cons It is robust. It does take some time learning and figuring out how to exactly implement it. Reason for choosing Vendasta Vendasta offers a wider range of options than any of their competitors. Review Source CC Charlene C. OWNER Marketing and Advertising Used the software for: 1-2 years ### "\[SENSITIVE CONTENT\] and the Support Team" January 18, 2022 5.0 Its been great! The entire team is so supportive and helpful - everyone is in your corner and wants to help you succeed. Love the library of information and resources available to us for both information for ourselves and our clients. Pros After Covid hit, I had to pivot my company from an event planning and production company to a digital marketing company. Vendasta made it very easy for me to be able to offer digital services to my clients to help them continue to connect to their "ideal customers". The Digital Dashboard Toolkit allows businesses to manage their entire digital presence from one locations - easy, fast, convenient - saving time and money. The staff at Vendasta couldn't be more helpful or supportive. My current sales support team member, \[SENSITIVE CONTENT\], is AMAZING!! We meet regularly to discuss sales opportunities, products that would be most helpful to my clients and suggests tips to help close the deal. He has been instrumental in helping my business grow. As a sole owner of a very busy marketing company, its great to have someone so supportive on my team. He is always there to answer questions, offer support and guidance. LOVE working with \[SENSITIVE CONTENT\] and the team at Vendasta! Cons It takes a little while to get used to using the software, but once you do, it all makes sense and it works seamlessly Review Source Response from Vendasta Technologies January 24, 2022 It sounds like you've had an incredible couple years of resilience and growth, Charlene! We're so glad to have been part of your story. Chris C. Director of Operations Marketing and Advertising Used the software for: 2+ years ### "A great solution for agency that are looking to provide white label services to their clients." April 30, 2019 4.0 Easy to use for both the agency and its clients. A great option for an agency that is looking to provide value to clients at scale. Pros The Vendasta reputation management service stack is a great one. It provides an all in one dashboard that can be white labeled and that is perfect for agencies that are looking to scale. I think having the listing products, review generation tools, and social posting software all in one central place is a huge benefit and selling point of this software. Cons The costs can add up quickly, so it is important to make sure that your margins can support the overhead. While there is definitely value in everything that is provided within the Vendasta dashboard, this can easily turn into one of an agency's most expensive outsourced costs. Review Source Response from Vendasta Technologies August 1, 2019 Hi Chris, Thank you for the kind review of Vendasta! We aim to provide our partners with everything needed to delight and retain SMB clients. Your tip on margins is very well-put! We're always eager to jump on the line and ensure that the services you have are what you expect. Don't hesitate to connect with our support team to review your billing and learn more about how we can help you scale. You can find resources here, including contact information: https://support.vendasta.com/hc/en-us JC Justin C. CEO Marketing and Advertising Used the software for: 1-2 years ### "Very streamlined way to scale your agency." June 9, 2022 5.0 Having a product offering that is well-rounded and possibly unique from my local competitors definitely gives me an edge. Having more tools also helps me become more confident. Highly recommend. Pros The amount of help, support, resources, and service offerings is the best out there! I mostly use the tools to discover new services to offer and using the sales decks associated with them. Cons The only downside I can think of is that there is so much to learn that you can get "analysis paralysis" on knowing where to start and what to do next. Having a helpful Partner developer makes all the difference. Review Source Response from Vendasta Technologies June 15, 2022 Thanks for taking the time to leave such a thoughtful review, Justin! Our powerful platform is built with flexibility in mind, and we know that the options and functionalities are a lot to take in. If you're not already involved with our Conquer Local community (conquerlocal.com), we'd encourage you to check it out! In fact, we have a Conquer Local Connect event coming up on June 23, where you can learn more about Vendasta automations and hear from great thought leaders. You can sign up here: https://www.vendasta.com/conquer-local-connect/. Thank you for the opportunity to serve your business! Rick S. President Management Consulting Used the software for: 2+ years ### "Best Customer Service Anywhere" March 29, 2023 5.0 They never cease to amaze me with new features and products that help my clients. Pros The new AI features are amazing. We are just beginning to explore and use these features. Social Media Marketing Pro is simply outstanding. By using this and linking to our customer's website posts, we effectively improve customer's Google Business Profile rankings pushing them into the Google 3-Pack. Cons There is so much to learn, but so little time. Thanksfully, we have the support of \[sensitive content hidden\], our Account Manager to assist. She is very accessible and always willing to go beyond the call of duty to help us! Review Source JDN JOSE DO N. Multilingual Communication Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Launch your own branded end-to-end business with the Platform that democratizes Marketing Automation" October 13, 2020 5.0 Vendasta has helped me immensely with its all-in-one Solution. Using the Snapshot Report, I started to find new business opportunities fast. This also helped me save time and money. All in one Platform. More than just take the guesswork out of market research, the Snapshot Report has been a big boost to discover relevant information to start relevant conversations with my prospective clients. Pros Imagine if you could have your own branded end-to-end commerce platform. You can. With the leader in AI-Driven Marketing Automation. And you start for free. Take some time to study the award-winning Snapshot Report. In a world of so much over-promising, it’s surprising to learn about the Tools developed by Vendasta, the Company that specializes in over-delivering. This extraordinary piece of technology is no exception. It is a marketing needs assessment that reveals a prospect’s performance in multiple categories. You can use the Snapshot Report to discover gaps in their marketing. More than just take the guesswork out of market research, the Snapshot Report will prepare you to start relevant conversations with your prospects. This is an excellent opportunity for the smart Sales Consultant ... To make a Huge DIFFERENCE. Not to make another sale. Vendasta has a robust and intuitive Training Program. With an immensely rich and varied combination of Resources. Content Library, guides, videos, webinars, and also its unique ConquerLocal Academy. What sets Vandasta’s Teams apart from the rest is enough to write an encyclopedia. Vendasta is more effective than 3 MBA’s. It surpasses the scope of measurable results and the threshold of Marketing and Business Education in general. With its powerful combination of Solutions, Vendasta leads eternally grateful clients to exponential growth. And helps elevate the Marketing profession to its well-deserved position in the world. Cons So far, there's nothing I dislike about Vendasta. Review Source Response from Vendasta Technologies February 10, 2021 This is amazing, Jose! With a fantastic in-depth review, you've been able to capture so much of what Vendasta, our team, and our solutions have to offer. Thank you so much for understanding what Vendasta can help its partners achieve and expressing it so well! AK Alex K. Director Media Production Used the software for: 1-2 years ### "Rip Off - stay away from this platform " July 3, 2019 1.0 I still can’t believe their management let people get conned into their program. There is no kind of guarantee as they don’t take responsibility for their vendors. They have no kind of cancellation policy and will keep billing you way after you don’t even want to do business with them because there is no actual benefit to the platform. They are a platform of middle men with no backbone or customer experience. Don’t be a sucker entrepreneur in thinking this company will actually help you grow your business, cause it won’t. You might as well give away your atm pin code and card number and go work in a cubicle sales job. They sell a wanna be scalable marketing solution but it’s just a money pit with no return. Go find the best rated seller on Fiverr or People per hour. You won’t be stuck into a contract, lose money, lose clients and be a slave to your vendor middleman partner. Pros Seemed like cool people but really they don’t care about what’s best for the customer. Cons They’re lack of empathy to their customers. They don’t care about whether or not their products work or do anything for you. Half of their products don’t actually do anything for you and you wind up paying to work for them. They will waste your money, effort, time and drain you before thinking twice about helping your business grow. Their sales reps work out of their houses. Review Source Response from Vendasta Technologies August 1, 2019 Hi Alex, We're very sorry to hear you had a bad experience with us, and would like to address your concerns. We care deeply about our customers and their success. In fact, we call it a partnership because we recognize that your success is something we share in and celebrate. We're eager to learn from your experience so that we can make things right. Please email community@vendasta.com and we'll connect within the day. RW Rick W. President Marketing and Advertising Used the software for: 2+ years ### "Thankful yet what Vendasta needs for us to grow." August 21, 2020 5.0 Overall, we LOVE the Vendasta platform and couldn't have become who we are today without it. We looked at competitive platforms and Vendasta looked the best. Pros It took a little time to understand the architecture, methodology and verbiage. (ie Partner Center, Business Center, Sales etc...) An overview / Intro video that takes a higher level view of the platform, it's 3 main areas and uses , purposes, and then goes deeper into each one would have made for a much smoother onboarding. Luckily there was fantastic support that just answered the chat or calls whenever I needed it during the first few weeks. Cons 1.) I would like to see more branding customization maybe even a vanity URL to the Business Center. At the very least custom Icons and Product Names (not just bundle names) As Vendasta grows my competition more than likely grows and I need to set myself apart. EXAMPLE: When I tried to convert a lead that was already working with an agency but was not satisfied, they saw our Business Suite which looked the same as who they were wanting to leave and that hurt us. Reason for choosing Vendasta Once I dug deeper, read reviews and looked past their comparison propoganda, it appeared Vendasta was still the platform to trust. Review Source LM Luis M. Director of Success Marketing and Advertising Used the software for: 1-2 years ### "Vendasta, the white label solution that is worth investing as a user" August 24, 2020 4.0 Positive is what I can say about my experience with Vendasta. I am positive you should try it out, I am positive they can help you, I am positive that as you grow they can help you, I am positive that if you are a solopreneur that you will benefit from the service, but I am also positive that Vendasta often gets things wrong. Offering so much to so many has really limited the technical expertise that I have needed. Yes, they have connections with Google and experts for each area, but offering support that is not techno babble or just pushes you down their pre-built path can be difficult. I am use to stumping my contacts there, but I love everyone none the less because they are great! Pros Wide selection, ease of access to support and sales manager, also Vendasta has helped me many times when it comes to canceling products and getting a refund. I cannot say how much I value this. Cons Integrate with some one already! Seriously, adding Active Campaign was great for a sophisticated marketing agency like us, but as an AC user who hates your CRM it would make a world of difference to the automations for an agency like mine if your system was not closed off. I will not ever use the task manager, and while the email campaigns and automations are good enough to hit 7-figures with, they way they operate is not what I am looking for. I see this as limiting Vendastas tools to applying to small agencies or at least ones with out the level of automation that the most innovative marketers are using. Review Source RW Richard W. Sales Director Marketing and Advertising Used the software for: 1-2 years ### "The support from \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] has been invaluable to get the business partnered with Vendasta, lov" January 19, 2022 5.0 Partnering with Vendasta has stepped the services the business can offer without relying on a 3rd party that would tie the Client up for 12 months, regardless of the results. Pros The ability to offer tailored solutions to help my Clients grow their business. Cons Just the time it takes, when time is so limited, need that 25 hour day haha. Reason for choosing Vendasta The flexibility of products and it's solid reputation to support partners. Review Source Response from Vendasta Technologies January 24, 2022 What we wouldn't give to be able to deliver you that extra hour! We hope that by helping remove the toil, you'll be able to scale even faster. Best of luck in all your growth! Francisco S. Owner Internet Used the software for: 2+ years ### "Very Profession, fast response from support!!" June 20, 2022 5.0 Pros Automation, analytics and support. The software simplify most of my needs. Cons White label features a little expensive but reachable. Review Source Response from Vendasta Technologies June 21, 2022 Thank you for taking the time to leave us a review! We're proud to have you as a partner! ES Elsie S. CEO, Master Business Builder & BizConcierge Management Consulting Used the software for: Less than 6 months ### "Great Software on the way up with great Customer Service" February 26, 2021 4.0 Overall adding the capabilities of a full marketing firm to my business ha been a learning experience and I am excited to grow with the partnership of Vendasta. Pros The overall purpose is excellent. The idea of being able to provide my clients 1 place to log into manage their marketing in collaborations with us, the team that actually does it is great! Looks very professional, very clean and simple to white label. I love the pre-done product pages, the available independent training and resource centre and of course being a Canadian the fact that it is a Canadian company!. My Account Manager, \[SENSITIVE CONTENT HIDDEN\] is the best. He is always available and connects me with whomever I need in their company to get to the results I want. A great way transition your company from the micro stage / solopreneur to handling larger clients and multiples. Cons Although the product is pretty awesome, I definitely feel there are a few areas available for improvement. (Which I know some are already in the works) 1-Proposal directly from the app to our clients 2-better streamlined visibility in seeing, wholesale vs retail and then your own pricing 3-ABility to customize the dashboard for our clients a bit more (Add a quick reference section that I can add fave links for my clients and another section for my clients to add their own favourites) So it truly becomes a SSO...one place to log in 4-Integrate email and tasks for my clients Reason for choosing Vendasta Mainly because my account rep really understood the product and was able to explain it in the scenarios I needed for my business Review Source Response from Vendasta Technologies March 2, 2021 Thanks for the shout out Elsie! We love that you are loving the pre-done product pages and the independent training. We are always adding new courses but if you need us please reach out as we are always happy to help! BB Bill B. Principal Marketing and Advertising Used the software for: 2+ years ### "Vendasta is a great partner" January 27, 2022 5.0 Pros Vendasta makes it easy to provide full-service solutions to clients. The best feature is the breadth and quality of providers that they have attracted to the Vendasta Marketplace. You can build a business confident that you're offering 'best of breed' solutions to your clients. Plus, the Vendasta platform allows you to pull it all together and present an impressive single dashboard presentation. In addition, Vendasta provides partner support to help you continually grow and innovate. Cons With so many products and services, the learning curve is pretty steep, but Vendasta University, the company's self-paced learning environment, is a great resource. But, as with many things, it's sometimes difficult to make time to take full advantage. Review Source Response from Vendasta Technologies February 8, 2022 Thanks, Bill! It's such a delight to hear you're enjoying your experience. Mike G. CEO, Managing Partner Marketing and Advertising Used the software for: 2+ years ### "Vendasta's partnership is an integral part of my business" September 4, 2020 5.0 The Vendasta platform lives up to everything it claims to be. As an agency, we use it as an additional source of revenue. I didn't have to hire or pay for any development resources. Literally, "out-of-the-box" and we were all set to go. And also a tremendous team of support and business strategy folks. Overall, a great partner! Pros It is so easy to use and very easy to sell! Cons I sometimes find the platform runs a bit slow, but that is not a regular occurrence. Reason for choosing Vendasta I had relationships with some of the Vendasta Leadership, but quite frankly, their support teams and their product teams are really what has made this a good choice for my agency. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: 2+ years ### "Not an effective tool" January 26, 2023 1.0 If it was any worse I'd say its a scam. They just care way more about onboarding customers at a fast rate than providing them a service. Pros Nothing - the advertise a one stop shop for vendor management but the vendors are all awful and customer service is constantly available - but never helpful Cons Vendors/services they are offer are all terrible. If you want to sell ANYTHING - I guess its better than nothing - but the quality is poor. Review Source SS Sara S. Digital Marketing Consultant Marketing and Advertising Used the software for: 1-2 years ### "Not a great experience." February 11, 2020 2.0 Thumbs down. Pros This was the first company I came across that offered multiple services under a single white label umbrella. Cons The onboarding and monthly fees were much too high for what was provided. Training has improved, but wasn't great. The platform & interface weren't intuitive. The worst part was the customer service, though. I had a very negative experience when leaving the platform after fulfilling my 1 year contract. They tried to lock me into a longer contract based on when I downgraded levels of service (buyer beware). I had to actually provide the documentation that those were NOT the terms I'd agreed to after a prolonged hassle. I was treated rudely. I never received an apology or effort to make it right. They were more interested in nickel and dime-ing me than looking at my experience as a (too-highly) paying customer. There are now other solutions out there that are a 180 in price, platform functionality and customer service. Review Source Response from Vendasta Technologies August 11, 2020 Hi Sara, we're very disappointed to hear you had a bad experience with our software and our team. Please allow me to be the first to apologize on our behalf for any rude behavior you experienced. We pride ourselves on regularly offering tremendous customer service. After all, we are only successful as a technology and service provider when our partners succeed. We would like to learn more about your experience so we can be better and potentially win you back as a partner in the future. Please email community\[at\]vendasta\[dot\]com with your phone number and I'll be sure to connect directly. - Dani Mario (Director of Corporate Marketing & Communications) JB Jamey B. Project Lead Marketing and Advertising Used the software for: 1-2 years ### "Great company with even better people and service!" February 23, 2021 5.0 Pros They offer a wide range of business services that can all work together to offer a client a complete solution. They consistent add new and compelling services as well. To top it all off, the people that support it all are all experts in their fields and are always available to lend a hand when you need it. Can't say enough good things about these guys! Cons The only thing I can really say that might be something I dislike, is the response time for issues and problems can take a little longer than I'd like. I understand that as a growing company that this is to be expected. It's really the only issue that I have. The software itself though, works as advertised. There are some features that are limited, but hopefully this can be addressed in the future as this team does listen to customer feedback. Review Source Response from Vendasta Technologies February 26, 2021 Thanks for the kind words Jamey! We are thrilled you are finding our platform to be so successful for your business! We always say when our partners are successful we are successful! As for the response times, please bring that up next time you contact us for support as we don't want anyone waiting around for us! AH Aaron H. owner Marketing and Advertising Used the software for: 6-12 months ### "Excellent training and partner support" August 26, 2020 5.0 Quite good so far. As I use more of their services I will have a better idea. Pros I appreciate all the training and the efforts the Vendasta team make to ensure the success of their partners. I would say this is one of the biggest aspects to Vendasta. Cons It feels that when we are outsourcing our work, the teams that take it on do so in a very impersonal way. Rather than working with someone who has a personal interest in the project, they seem rather detached. This is said more in regard to several of the services we have used, though we have had excellent personal interest evidenced by one of the logo teams we have worked with. Overall, instead of just doing the work, it would be nice if the teams doing the work were more willing to share their expertise and insights from being professionaly involved in what they do. As an agency owner, I may know the general idea of what we want in a website or what we need for ads, etc., but I am relying on the expertise and care of the team to do the work and keep me in the loop as to what is going on. Review Source EJ EJ J. CEO Information Technology and Services Used the software for: Less than 6 months ### "Platform Designed to Help Run My Digital Marketing Business" August 26, 2020 5.0 The support team is focused on my team's experience, and really stayed on me to keep meetings, trainings and such. They adapted well to my changes in priorities as we moved through the process. They make a huge difference. I doubt if i would have been able to sort through everything without my Vendasta team. My experience has been entirely positive. Pros I run a digital marketing business with an office in India and several people in other regions outside the US During the pandemic my operations suffered because my office has been closed by the government. I needed a way to move my people into a platform and seamlessly perform daily tasks for the business and clients while also marketing to new people. The Vendasta Software integrates tasks, vendors, clients and a CRM so seamlessly we are looking forward to higher efficiency than running 10 people in one office. The task manager and project management tools are great the CRM allows us to move from marketing to implementation easily without using other tools. Cons The higher tiers give you more products to sell. But i would like to get access to all product vendors at the lower tier. Once all people on the team are functioning well in the platform, and the products we offer are well integrated and selling, then going to the higher tier is a natural. I think any company that is functioning well would go to the higher tier for the value in pricing of the products themselves without the increase in monthly. A trial would be nice, since it does take about 30 days to get up to speed. Review Source TM Trey M. Managing Partner Marketing and Advertising Used the software for: 1-2 years ### "Amazing Solution For Expansion!" April 21, 2021 5.0 Working with \[SENSITIVE CONTENT HIDDEN\] has absolutely changed my business. I am forever thankful for them!! The support here is first-class!! Pros The leveraging of automation and systems for our business. Being able to plug right into their processes for fulfillment. Great room for growth and expansion for us! Cons That I am not utilizing it to the fullest or larger because this has made my life much easier! Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Needed more solutions and opportunities for more marketing services Review Source Response from Vendasta Technologies April 23, 2021 Thanks for the review Trey! We are thrilled you are finding success with our platform! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.