2.5 / 5
2 reviews

Who Uses This Software?

Knowlocker's simple & powerful interface works for both small and massive companies. Any company looking to better capture their own internal processes and IP for training and scalable growth.

Average Ratings

2 Reviews

  • 2.5 / 5

  • 2 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    You can change your package and billing details at any time within the app.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
  • Support
    Business Hours

Vendor Details

  • Knowlocker
  • Founded 1998
  • United States

About Knowlocker

Brings your management and staff knowledge together in one place, helps you find it fast, and aids in collaboration and sharing.

Knowlocker Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Knowlocker Reviews Recently Reviewed!

Capterra loader

Knowlocker - Not ready

Aug 29, 2018

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Great concept in theory

Initial pricing seemed great

Cons: Slow response from UI/web servers

Functions presented on the informational website and webinars are not present in the product

UI does not do an inline refresh when clicking, the entire page refreshes

Company focus seems to be to add more functionality and not fixing the current issues

Seek function is not accurate

Search function does not work properly - shows html code in the results

No sorting in the search results

Very little help documentation

Overall: I purchased the product via AppSumo at what seemed like a great price.

Upon signing up, I found the issues listed in the CONS section of this review. Very poor execution of what seemed like a great concept. From the very slow servers, no response from the support team over my question regarding search results issues and a horrible user interface (UI). I would not recommend this product to anyone at this time. Maybe give them a year to work out the kinks. The thing that really put me off about the product is that I attended a webinar before purchasing to see all of the capabilities. They didn't show much of the functionality, but they did talk about it, a lot and very fast. Unfortunately they presented functionality that simply did not exist on the product, just on their roadmap.

The good news is that I did receive a refund from AppSumo.

Capterra loader

Till now only in parts convincing

Sep 05, 2018

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not

Pros: You are able to use several TB of webspace to store videos, audios, texts, pdfs and more. Search functions help you to find it.

With the included video live streaming option you are able to reach upto 10 people who only have to click on a link to be part of that video live stream.

Cons: The UI is not very intuitive and a lot of the features do not work in the moment. Big parts of the tool seem to be in beta (or worse).

The webspace seems to work, and the video live works very well. If the company is able to fulfil the own roadmap the software will become very great. In the moment, in my opinion, it is rather an adventure to use the tool than anything else.

Overall: I am watching the progress of Knowlocker without using it other than for testing purposes, because, to me, it is not yet reliable.