---
title: "Expo Pass Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Expo Pass Software - reviews, pricing plans, popular comparisons to other Festival Management products and more."
source_url: "https://www.capterra.com/p/168633/ExpoPass/"
page_type: "product"
language: "en"
publication_date: "2026-10-10"
---

# 

 Expo Pass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Expo Pass

## What is Expo Pass?

Expo Pass is an event technology platform for managing live, virtual, and hybrid events. It combines event registration, check-in and badge printing, lead retrieval, attendance tracking, a mobile event app, and virtual event tools in one solution. Organizers can customize features to meet specific event needs. The platform simplifies registration with an intuitive interface and supports efficient check-in and badge printing for in-person events. Exhibitors can use lead retrieval to gather attendee data, while attendance tracking provides valuable insights. For virtual and hybrid events, Expo Pass offers streaming, interactive features, and networking tools, all accessible via a mobile app with schedules and exhibitor details.

## What is Expo Pass used for?

[Event Check In](https://www.capterra.com/event-check-in-software/)[Event Management](https://www.capterra.com/event-management-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 128 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

2%

Starting price

$2495

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Event Management / 2026
-   Event Booking / 2025
-   Event Check In / 2025
-   Registration / 2025
-   Virtual Event / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Event Check In / 2026
-   Event Management / 2026
-   Lead Capture / 2026
-   Virtual Event / 2026
-   Mobile Event Apps / 2025
-   Registration / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Attendance Tracking / 2026
-   Lead Capture / 2026

## Expo Pass alternatives

Highest Rated

[4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168633/ExpoPass/alternatives/)

## FAQs about Expo Pass

Overview

### What problems does Expo Pass solve?

Expo Pass solves slow event check-in, manual badge preparation, scattered registration data, and stressful on-site changes by streamlining registration, real-time badge printing, attendee tracking, session check-ins, and payment capture in one system. Event planners, conference teams, nonprofits, exhibitors, and lean operations staff benefit most from faster execution and fewer registration-day bottlenecks.

Answer based on 107 reviews

Overview

### Which roles and teams benefit most from Expo Pass?

Expo Pass is most used by event managers, directors of events, and conference organizers who need to manage registration, attendee check-in, and on-site logistics. Marketing and member services teams use it to drive engagement and communications, while operations leaders and executives rely on it for smoother event execution and visibility into attendee activity.

Answer based on 122 reviews

Overview

### What company size and industries is Expo Pass built for?

Expo Pass is designed for event organizers, primarily small businesses at 76%, with the strongest reviewer presence in non-profit organization management at 20%. It also serves midsize businesses at 16% and enterprises at 8%, with additional adoption in events services at 10% and information technology and services at 9%.

Answer based on 122 reviews

Features and Usability

### What are the key features of Expo Pass?

Expo Pass includes core event management features like online registration, onsite registration, mobile check-in, self check-in, and attendance tracking. Reviewers also focus on badge printing and barcode or QR code scanning, while differentiator features include the event app with agenda management, session scheduling, attendee messaging, and real-time reporting.

Answer based on 69 reviews

Integrations

### Which third-party tools and platforms does Expo Pass integrate with?

Expo Pass integrates with Zoom Workplace, GoTo Meeting, GoTo Webinar, Webex Suite, Zapier, Guidebook, RSVPify, Swoogo, Restream, and Vimeo Livestream. It also connects with Whova for badge and registration workflows, giving event teams options across meetings, webinars, live streaming, registration, and attendee apps.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Expo Pass offer?

Expo Pass provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided setup, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced instruction for reviewing product steps and features.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Expo Pass offer, and how do users rate the experience?

Expo Pass offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe support as fast, helpful, and available before, during, and after events, with quick responses by email and chat. Some users wanted more direct, hands-on guidance or found some self-help content too generic.

Answer based on 69 reviews

Features and Usability

### How well does Expo Pass handle on-site badge printing?

Expo Pass makes on-site badge printing fast, easy, and dependable for many conferences and trade shows. Event planners often like the simple setup, quick attendee edits, and smooth check-in flow. Some teams want more control over badge design previews, text sizing, reused materials, and support access during live events.

Answer based on 57 reviews

Features and Usability

### What is the attendee experience like with Expo Pass?

Expo Pass gives attendees a smooth event experience through fast check-in, mobile schedules, QR codes, and session tracking. Marketing teams, associations, and conference organizers often value the simple interface and professional look. Some events run into app limitations, login issues, weak networking features, or setup challenges for complex registration rules.

Answer based on 46 reviews

## Who uses Expo Pass?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 3,812 Festival Management reviews

Capterra data shows that buyers of registration software rank the following features as their top priorities:

-   **Online Registration** (**67%** of reviewers rated this feature as critical)
-   **Registration Management** (**60%**)
-   **Payment Processing** (**55%**)

Expo Pass supports all three features that reviewers rate most important: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses capture sign-ups more efficiently, keep attendee records organized, and process payments in one place, allowing teams to manage registrations with less manual work and a smoother experience for attendees.

Online Registration

4.8 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Real-time registration over the web

Registration Management

4.7 (59)

91.53% of 59 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Mobile Access

4.7 (32)

59.38% of 32 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.3 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Attendee Management

4.7 (60)

86.67% of 60 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Badge Management

4.7 (52)

92.31% of 52 reviewers that rated this feature as important or highly important

Create, manage, and print wearable badges

Expo Pass 163 features

### All Features
- Abstract Management: Collect papers prior to an event
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agenda Management: Access event or meeting agenda online
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Text Generation: Allows users to generate text based on a text prompt.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Development: Build unique software tools based on your specific requirements
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee surveys: Tools for gathering feedback from attendees during and after an event
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Business Card Scanner: Offers the option to scan a business card if a badge isn't available.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Class Registration: Online registration for classes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers
- Cross-system Integration: Works across multiple software systems or databases
- Customer Data Management: Searchable repository of information about clients
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Device Rental: Provides devices that host the application.
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email customization: Design and customize email communications
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event agendas and schedules: Ability for attendees to customize and access a schedule or agenda for an event
- Event Calendar: A list of events with their respective dates
- Event Creation: Allows event planners to create a branded registration page for web and mobile.
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Event website creation: Design and manage a dedicated event website.
- Exhibition Management: Organize, plan and manage various operations for exhibitions such as logistics, catering, itineraries, sponsors, and more
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- For Virtual Events: Designed for events that occur online
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Hotel and transportation planning: Organize hotel blocks and transportation arrangements for attendees
- Integrations & APIs: Offers integration with numerous adjacent HR and ERP software solutions like accounting, workforce management, CPM, HR analytics, org charts, and ATS
- Interaction History: View the history of your interactions and badges scanned.
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Lead Analysis: Prioritizes leads through lead scoring, market insights, account-level insights, etc.
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Follow-Up: Allows you to follow-up with leads within the app.
- Lead generation and retrieval: Tools for capture and follow-up of leads generated during an event.
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history.
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Event: Utilize the same app for multiple events
- Multi-Language: Manage and support multiple languages
- Multi-step Planning: Ability to break down and plan multi-step processes
- Networking: Discover and connect with speakers and attendees at an event
- Notetaking: Allows you to take notes within the app.
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Print-at-Home: The ability to print tickets before arriving
- Private Chat: Send messages to selected individual(s) from the entire audience
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting and Dashboards: Campaign performance can be monitored and visualized in dashboard that displays key success metrics in real time. Reports can be generated and distributed to relevant stakeholders.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Block Management: Book and manage rooms at an event
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Session scheduling: Plan and organize event sessions and schedule
- Site Selection: Allows access to and helps in reviewing resource, grid and geospatial data to analyze whether solar panel installation is feasible.
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Speaker Management: Discover speakers and manage their details, booking and time.
- Speaker Profiles: List information about event speakers
- Speaker submissions: Manage abstracts and proposals for event speakers
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Supplier procurement: Tools or directories to select vendors and suppliers for an event
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Brokering: The resale of tickets based on demand and availability
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Transcripts: Export text transcripts for the chat between two or more individuals
- User registration process: User experience of registering for an event
- Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events
- Visitor Registration: Make a list and register visitors
- Wait List Management: Record, update and manage waiting lists
- Web Portal: Allows employees to access current and past pay stubs, W-2 forms, and additional salary information.
- Website Management: Built-in website builder or integration with third-party site
- Weddings/Parties: Software that specializes in weddings, public and private parties

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (128)

4.6

Based on 128 reviews

## Pricing

Value for money

4.6 (126)

Cost

$2,495

Other,Per Year

Value for money

4.6 (126)

4.6

Based on 126 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[

RSVPify](https://www.capterra.com/p/176614/RSVPify/)[

Restream](https://www.capterra.com/p/184117/Restream/)[

Swoogo](https://www.capterra.com/p/161291/Swoogo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (125)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (125)

4.7

Based on 125 reviews

## User reviews

Overall rating

4.8

Based on 128 reviews

Filter by rating

5(107)

4(17)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

JK

Justine K.

Corporate Events and Marketing Coordinator

Wholesale

### "Great Product for Onsite Event Badging"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2026

Overall a great product for onsite event badging and registration. The support team was always helpful and responsive throughout the process.

Pros

Easy to use once set up, great onsite support team, and the badge printing process ran smoothly on event day.

Cons

The tutorials are great but hard to find at first. Better visibility of those resources would help new users get started faster.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kathleen G.

Director, Marketing Services

Wholesale

### "Expo Pass is an A+ product! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2026

Extremely impressed! Their support team is A+. A live person responded to my questions on a Saturday afternoon. I was blown away by that!

Pros

It gives us a professional image for our events. We used to create our name badges in-house, and our company has grown so much that it is no longer smart to do that.

Cons

I initially had a hard time understanding how to upload my lists, but with the great help from the Expo Pass team, it was easy!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Taylor L.

Events Coordinator

Consumer Goods

### "Great Event Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 7, 2026

We've been using ExpoPass for our events and have been really happy with it. Registration and check-in are easy to set up, and attendees find the process simple. What we like most is the flexibility. We've used it for small team gatherings and for larger multi-day conferences, and it handled both without any trouble. Being able to scale up or down without switching tools saves us time and keeps our process consistent from event to event. The platform is intuitive for our team to manage, and it gives us a clear view of attendance and registration as things come together. We'd recommend ExpoPass to any organization that runs events of varying sizes and wants one reliable solution.

Pros

It has been such a great tool for us. easy to Set-up, cost effective and on-site execution. The ability to customize the event needs and size have been great.

Cons

For us it is still expensive but we know its a lower cost than Cvent. Other than that I don't have any other cons.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

The costs with the other supplier were way too high.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Office and Building Manager

Insurance

### "ExpoPass was easy and intuitive to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

I had a great experience from beginning to end and didn't run into any major roadblocks. From ordering our sample pack to returning the equipment post-event, ExpoPass staff guided us every step of the way and communicated primarily through email and Zoom calls, ensuring a smooth registration and check-in process.

Pros

ExpoPass was very user-friendly for staff on the back end and for the attendees. The registration and check-in process was as smooth as possible, with minimal wait times for attendees and minimal guidance from our staff. New registrants were able to have their name badges printed without holding up lines, and we were able to have real-time attendee tracking to inform future events.

Cons

I didn't dislike anything; the product is worth the cost for the ease it adds. There are people to assist you every step of the way and deadlines to keep you on track.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Matthew D.

Event Operations Director

Non-Profit Organization Management

### "Expopass name tags & check-in"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Fantastic. I look forward to continuing my relationship with them for future events. Would recommend to others.

Pros

Very affordable service. The customer service from Blanca was great! And the set up and kiosks were very easy to use. The portal also made it very easy to get everything done that we needed. Will use again.

Cons

Nothing negative to report. The one thing that I thought they were lacking (a way to add registrants from the tablets) was actually there I just didn't know how to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Emma W.

Senior Marketing and Digital Media Manager

Events Services

### "A Smooth and Simple Check-In Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Pros

The software was easy to use, intuitive, and everything went smoothly from start to finish with no hiccups. Our attendees also complimented how quick and easy the check-in process was.

Cons

We didn't experience any real cons - everything was smooth from set up to use, and went well at the event.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dee C.

Conference Organizer

Government Administration

### "ExpoPass Platform Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 4, 2026

I have used for many years and have been very happy with the products/service they offer. Customer support is excellent.

Pros

I love the ease of using this platform. Technical support is very responsive should I have questions/concerns.

Cons

I wish payouts could be broken down per event. I work more than one event at a time and have to spend extra time sorting out the individual events incoming $$.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cost for Reg Online services were going up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Furkan A.

Founder

Design

### "Well-structured event management with a good first-time experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 27, 2026

My experience has been positive so far. I had previously used Expo Pass at an event, but recently I also signed up as an organizer and created a test event to understand the other side of the platform. The setup, scheduling and event management flow seems well thought out, and the learning curve for the core features is reasonable. There are still many features I haven’t explored in depth, but my first impression from the organizer side is very good.

Pros

The event setup process is well structured and easier to understand than I expected. I created a dummy event to explore the organizer side, and the workflow felt logical without a steep learning curve. Scheduling and attendee-related tools are organized clearly, and I can see the collaboration features being useful when multiple people are managing an event.

Cons

There are quite a lot of features to explore, so it takes some time to understand how everything fits together beyond the basic event setup. Some areas could be more immediately discoverable for a first-time organizer. I also haven’t used it for a full live event yet, so I still need more hands-on experience to judge the overall value for money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Isis A.

Office Manager

Construction

### "Exceptional Service and Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2026

Absolutely wonderful to work with from start to finish! Professional, responsive, incredibly helpful, and truly went above and beyond to make our event a success. Their attention to detail and willingness to help made my job so much easier—and made me look great to my boss!

Pros

The platform was incredibly easy to use, making registration simple and hassle-free for our employees

Cons

Having to transfer the equipment to and from the event. Not that big of a deal but it was the only con. Can not think of anything else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Paige D.

Operations Admin

Non-Profit Organization Management

### "A Game-Changer for On-Site Badge Printing!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 7, 2026

Our overall experience with Expo Pass has been extremely positive. As our event has grown, we knew we needed to expand our technology and find a more efficient solution for on-site registration and badge printing. Expo Pass has made that transition easy. The system is user-friendly, setup is simple, and having our iPads and printers work seamlessly together has made the check-in process much smoother for both our staff and attendees. Come February, this will be our third meeting using Expo Pass, and we can confidently say we would not go back to pre-printing badges. It has saved us time, provided more flexibility on-site, and made managing registration for a growing event much easier.

Pros

What we liked most about Expo Pass was how easy and seamless the on-site badge printing process was. As our event grew, we knew we needed technology that could grow with us, and Expo Pass has done exactly that.

Cons

The only issue we experienced was with shipping communication. On one occasion, there was some confusion regarding the shipment of the Expo Pass system, and the details seemed to get lost in communication.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168633/ExpoPass/reviews/)

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