Reviews of Expo Pass

"Effortless Registration and Check-ins with Expo Pass"

Overall: Expo Pass is a powerful event management platform that makes it easy for event organizers to streamline registration, check-ins, and the engagement of their attendees. As an attendee, using Expo Pass has been a smooth and efficient experience. Expo Pass to me is a reliable, efficient, and easy-to-use platform that greatly improves the event experiences for both organizers and attendees. It has a very user-friendly design and helpful mobile app standout, though there’s room for improvement as for customization for organizers. I’d highly recommend Expo Pass for anyone attending or organizing mid-to-large scale events!

Pros: The things I liked the most about the program would be the user-friendly interface that it has. Both the app and website are very straightforward, making it easy to navigate through the event's details and agenda. I never had any trouble finding any information about sessions or exhibitors. Also, it was very easy to register. Signing up for events through Expo Pass is quick and simple. I love how it offers the option to save your registration info for future events, because it saves me time on other registrations. The Expo Pass mobile app was incredibly useful during the event that I had. It kept track of my schedule, and I could easily access all of the event updates, exhibitor info, and session locations. The notifications were very on point and helpful. The last thing that i really enjoyed about the program was how efficient the check-in process was. I was able to scan my QR code to check into my sessions without any delay what do ever. Which helped reduce the typical wait times you'd see at events, in turn making for a smooth start to my day.

Cons: The two cons i did see with the program would be the limited customization for event organizers. While Expo Pass is great for attendees, the event organizers might find some options to customize ticketing and registration forms for example are somewhat lacking compared to other platforms from what I noticed. Also, during some events, I would experience a few issues with exhibitor updates and schedule syncing. Although, it happened very briefly and on only a rare occasion I figured i woukd say it is possible to one to experience this issues from time to time. Bare in mind though it didn't drastically affect my personal experience.

"Affordable, User-Friendly, and Reliable Event Management Solution"

Overall: My overall experience with Expo Pass has been great. From setup to event execution, the platform made every step easy, and the customer support team was responsive and helpful. Expo Pass is a fantastic solution for anyone looking to simplify event management on a budget!

Pros: What I liked most about Expo Pass was its affordability and ease of use. The platform is intuitive, making it easy to set up and manage events without a steep learning curve. The registration and attendee tracking features are well-designed, saving us time and effort.

Cons: An area for improvement would be the customization options for promo codes. Additionally, one drawback we encountered was with the magic link feature, which isn't always compatible for certain industries, like government agencies, due to specific security protocols. This limitation is more specific to our use case, though, and may not impact other industries as much.

"Make events great"

Overall: It used to be so difficult to set up for registration since I was never sure if it would connect properly, if things would print, how badges would appear, etc., but with ExpoPass, everything is ready for me when it comes! I just need to connect everything in and unpack!

Pros: Registration process is very neat, it has mobile application as well with very friendly UI

Cons: we had to get some training to learn this

"Expo pass survey"

Overall: Over experienced was great. They are very helpful and conserdiate they help you with knowledgeable agents. They get a solution rather quickly

Pros: I liked the fact that they are very user friendly and customer service was a hoot

Cons: Sometimes loadi g would take awhile. Had to refresh alot

"User experience "

Overall: Been using it for sometime now and happy so far.

Pros: Usability in terms of flexibility is amazingly I compared it to others and this is far the best.

Cons: I like it more, no least and first time I used it, I felt amazed and happy with user friendly.

"Get the best value for your money"

Overall: Expo Pass is super responsive within 24 hours, and they will answer any question you have.

Pros: I like how user-friendly it is. There's so much customizability that can be done with registration and the mobile app!

Cons: You can't manage the hosted registration site without the help of Expo Pass Support, and perhaps more mobile features could be added to benefit sponsors like the ability to add a sponsor ad across the top/bottom of the mobile app.

"Expo Pass was a life saver"

Overall: Great. Highly recommend. It was easy to use.

Pros: Easy to setup, easy to deploy, easy to manage, and helped us know who was coming to our event, what sessions they were attending, and collect great demographics data from our customers.

Cons: Could have used a few extra blank name tags as an emergency back up, just in case more people than expected registered at the event. We had to purchase enough extra to be sure we did not run out, but ended up with the extras left over, a sunk cost.

"Four Years and Counting"

Overall: We've had a fantastic experience using Expo Pass for our last four events. Seamless registration, user-friendly platform, and top-notch support.

Pros: Overall, I highly recommend Expo Pass if you're looking for an all-in-one solution for managing events. It’s versatile, user-friendly, and truly makes the event experience seamless for both organizers and attendees. Five stars!

Cons: There's nothing we don't like about the Expo Pass platform.

"Expo Pass is amazing"

Overall: Exceptional. I have been using for many years and have never had an issue with Expo Pass.

Pros: Ease of use and understanding of how it works and how to build the event. The many features you can use for an event. The tutorials they have in place for any question you may have when developing your event.

Cons: There really isnt anything I am dissatisfied with.

"Expo was easy to use abd the staff were amazing!"

Overall: Excellent customer support.

Pros: Ease of use and the ability to process payments directly from the iPad while registering.

Cons: The cost is very high for a small non profit like NHA. Also the payment awipes duid not perform well, which caused a lot of people to switch iPad and reenter all their info.

"Great product for event badging"

Overall: From start to finish, the Expo Pass team made the process a breeze. This was our first time using the product, but it won't be the last

Pros: The Expo Pass system, from the website to the hardware, was extremely user-friendly

Cons: A slightly higher price point than some of the other vendors quoted, but the customer service was unmatched.

"First time In-Person Event"

Overall: Expo Pass replaced our badge printing solution, our lead retrieval solution, and our registration solution. So all in all it was worth it. We did have to work through using an additional platform to accomplish the live agenda issue.

Pros: The setup was fairly easy for our in-person event. The registration was very smooth on-site and the assistance received was top-notch.

Cons: There is no interactive agenda that can be embedded in our site (however, the registration form can be). I think the back end could be more intuitive, i.e. the custom registration questions could not be placed where we needed them, and we had to make most fields custom for the registration form flow to make sense (and they had to build it for us after multiple unsuccessful attempts). I'd like to see better reporting, i.e., they had to send me a custom report to see who actually printed a badge and showed up on-site - this was not self-service.