---
title: "Expo Pass Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Expo Pass the right Registration solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/168633/ExpoPass/reviews/"
page_type: "reviews"
language: "en"
---

Expo Pass

4.8 (122)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Expo Pass

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

Bianca B

Projects ManagerHigher Education, 11 - 50 employeesUsed the software for: 1-2 years.

“I also enjoyed how quickly things were synced when we added attendees to new sessions on site. Once we made it home, our team was able to effortlessly export all the data needed to provide credits.“

April 13, 2026

MD

Molly D

Events ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“When our cases arrived, the lock was broken so we had to bring in a lock smith to cut the lock off of the box before our event.“

November 12, 2025

Ashley W

Business ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: 1-2 years.

“ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location.“

February 20, 2026

DH

David H

Coordinator of Adult Faith FormationReligious Institutions, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed.“

September 12, 2024

Erin K

Senior Associate DirectorHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“From offering print-on-demand name badges, to the individualized QR codes per registrant, to the easy session scanning and tracking, the whole system works for us.“

January 7, 2026

RZ

Riley Z

Field Sales EngineerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some of our customers who used the app last year for lead retrieval encountered some bug in the setup this year.“

November 13, 2025

Heidi K

Membership and Operations ManagerFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Our exhibitors appreciate the lead scanning option and that option also allows us to recoup some of our expense.“

May 12, 2026

JB

Jamie B

VP of EventsEvents Services, 11 - 50 employeesUsed the software for: 6-12 months.

“I also find the way of pulling reports a bit troublesome and could be simplified but the front end and loading an event has never been easier!“

January 31, 2025

## Showing most helpful reviews

Showing 1-25 of 122 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shane C.  
President  
Events Services  
Used the software for: Less than 6 months

### "ExpoPass - The Premier CheckIn (and beyond!) Platform"

June 14, 2025

4.0

ExpoPass was able to create an event that was remarkable for our clients. Yes, we had some issues with Android and getting vendors loaded, but in the end the experience and data was extremely valuable to both ourself as an organization and our clients. My one piece of advice is: Take their recommendation on how many printers and iPads they suggest! We didn't and definitely regret it as we had a great turnout.

Pros

Attendees and brands loved the simplicity and how next level it felt (beyond just a wristband). I'd definitely recommed ExpoPass for your next event, especially if you are looking for it to feel like you're offering a premier experience!

Cons

We had difficulty with our sessions and logging in on Android devices. We also ran into some issues during the sales process of the sales rep knowing the services that are included/not included in the price

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Expo Pass

The price based on the features we needed + it was our first event

Review Source

BE

Brooke E.  
Executive Assistant  
Consumer Services  
Used the software for: Less than 6 months

### "Fantastic Experience"

March 4, 2026

5.0

Amazing experience overall. We will definitely be using Expo Pass for future events and are considering taking advantage of more of the platform’s features next time. For this event, we had already set up our own registration, website, and texting tools, so we primarily relied on Expo Pass for check‑in and on‑site registration. Moving forward, we’re excited to explore the full range of capabilities Expo Pass offers

Pros

We were able to easily add and remove attendees, and the platform was very user‑friendly. Check‑in and on‑site registration were quick and seamless, and customer service was consistently timely. Our badges required very specific information for each attendee, so instead of self‑check‑in, our staff verified IDs and checked guests in manually to ensure accuracy before printing. This approach worked extremely well and kept the process efficient.

Cons

Customer service was always available when we needed support, but at times I felt there could have been more hands‑on guidance. For example, hopping on a quick call to walk us through the process step‑by‑step would have been more helpful than written instructions, which still felt a bit confusing.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Expo Pass

Our first meeting was clear and concise, and the presentation made the system and equipment feel straightforward and easy to use, which gave us real confidence moving forward.

Review Source

DH

David H.  
Coordinator of Adult Faith Formation  
Religious Institutions  
Used the software for: 6-12 months

### "Could be good, but currently it is extraordinarily limited. "

September 12, 2024

1.0

The majority of the people at ExpoPass are great to work with, but the gross limitations to the system do not warrant the price tag. It would not have looked as nice, but I could have almost all the same functionality through a Google From that I received registering with ExpoPass.

Pros

The app and registration interface is beautiful. Printing badges is pretty quick and also aesthetically pleasing.

Cons

There are several aspects of ExpoPass that needs to be corrected for Conference with 1000 or more attendees, CEU tracks, group registration needs, or multiple sessions offered simultaneously. I've delineated the issues below: 1. Registration Page set-up has minimal customization at the time of our conference (Sept 2024). As a User there is no way to indicate where you want your questions to show up on the ExpoPass registration form, nor what order you want the options from a drop down box to appear (ie. alphabetical order, number order, etc). 2. Session selections have no internal logic. Registrants can select multiple conflicting sessions. For example, if between 1pm and 3pm there are 4 workshops, at registration there is nothing that prevents a person from selecting all 4 of those workshops and registering for them. This plays havoc on the ability to know actual registration numbers verse mistakes. Additionally there is no way to make any session selections time slots mandatory so registrants easily look over session hour options, or for multi day events, miss the subsequent days because they did not select each day through the small drop down box at the top of the page. Additionally if you do see that box and move to the next page, it does not begin you at the top of that page, but rather in the same x/y position as the previous page. 3. Once a person is registered there no way to print their session selections. Session numbers cannot be printed on badges, mail merges, or even exported as an excel database. You have 2 options to retrieve this data, either export the "Session Pre-registration URL" which you can click for every user to see their selections, or you can download the Session Attendance report which is a roster for who is signed up for individual sessions. Neither report is useful if you want to look at what a group of individuals selected (or failed to select because they overlooked something, see number 2). Additionally the URL once opened does not indicate on the open browser whose sessions you're editing. When working in spreadsheets you must be VERY careful to avoid mistakenly selecting Joe's URL when attempting to edit Jane's URL because once the URL is open it does not tell you whether you are looking at Joe's or Jane's session options and since you can't pull a report on those options mistakes are easily made. 4. The only way to register groups through the system is through a Promocode system. We have several schools and Churches who register groups for our conference, and creating promocodes and invoicing those groups for their group amount through the promocode they purchased was our only option. This became cumbersome as promocodes at the time of our conference (Sept 2024) could only adjusted by the user to be either unlimited or one time use. We needed to create an additional database of promocodes and work with ExpoPass' Dev Team to ensure the appropriate limits were set, the promise was that these limits would take effect 1 to 2 business days after the request but in reality it was up to a week or beyond since the Dev Team would only review those requests weekly. Additionally the promocodes are tied to Registration Level and not to individual registrant. This makes sense in a "Tiered Ticket" scenario but for CEU tracks that have the same value as General Admission tracks this is a complete mess, as groups like schools and Churches who need promocodes to register their groups will have multiple different track needs. There should be an option to tie a promocode to the registration at the end rather than only to tracks. 5. The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed. They need to be added to the Attendees tab in addition to being in the Exhibitor tab. In the Exhibitor tab only one person can be link with an exhibitor company. We have several publishing companies who come to exhibit at our conference and every one of them will send more than one person to assist at their exhibitor booth. This is "rectified" in the exhibitor portion of the app, but even there exhibitors can add their own personnel, but none of that info gets to the User and thus none of their personnel gets credentials for the event. 6. Attendees cannot also be Users. A User in ExpoPass is anyone who has access to the data to add attendees, manipulate sessions, or scan attendees at session doors for CEU tracking. For example, me as the client could not be registered as an attendee at my conference if I wanted to also control the data at my conference. The way around this is to create a separate email and generate 2 different sign-in profiles, one as a user and one as an attendee. There are many more problems, but the max character limit is 5000. Other issues to ask about: inconsistent capitalization across platform, Spanish options, if/than logic needs, and more.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[RegFox](https://www.capterra.com/p/91029/RegFox/)

Reason for choosing Expo Pass

Cvent was out of our price range, and regfox scanning ability is tied to the scanners device and not the registration platform.

Review Source

Response from Expo

September 16, 2024

Thank you so much for taking the time to share your detailed review of Expo Pass. Your feedback is incredibly valuable to us as we strive to improve our platform. We're glad to hear that you appreciate the app's aesthetics and the quick printing capabilities. We'll be sure to share your feedback with our development team to prioritize the necessary improvements. Your input is invaluable in helping us create a more robust and user-friendly experience. Thank you again for choosing Expo Pass!

BG

Beth G.  
Director of Meetings  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Expo Pass Review"

June 10, 2026

5.0

My association used Expo Pass to implement onsite badge printing during our check-in process. We found Expo Pass to be the best combination of cost/quality for our needs. The Expo Pass team was supportive and responsive every step of the way and supported us in making our event a success.

Pros

I liked that the Expo Pass system functioned reliably and was easy to use. The equipment arrived ready for use and was picked up on time as promised. Our attendees liked that they were able to make corrections to their badges prior to printing and appreciated how the printing speed expedited their check-in/registration process. The setup call we had onsite was quick and efficient. Using the badge printing system saved us a lot of time close to the conference, as we were able to focus on the last-minute needs of our registrants instead of printing/re-printing, stuffing, and shipping badge holders ahead of time.

Cons

We were a bit nervous about how the badge printing process would play out in action onsite but never experienced any major issues. The badge builder in the Expo Pass portal was a bit limited in terms of text sizing (we have many attendees whose company names vary greatly in length), so we would have liked to have had a bit more control in this regard, but for the most part this was unproblematic.

Alternatives considered

[Eventscribe](https://www.capterra.com/p/10028143/Eventscribe/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[vFairs](https://www.capterra.com/p/149104/vFairs/)

Reason for choosing Expo Pass

Good reviews; better cost/benefit comparison

Review Source

TP

Teshia P.  
Director of Admissions  
Higher Education  
Used the software for: 1-2 years

### "Satisfied Customer"

March 19, 2026

5.0

Overall, we were absolutely satisfied with the service delivery from Expo Pass and have used them for the last two years, with our second year being better than the first as we became more familiar with their process. We look forward to using them again for this year's event!!

Pros

Expo Pass' equipment is attractive and tech-forward, elevating your event with a professional touch. Expo Pass provides your attendees with convenient and efficient check-in and event experience. They ensure that you have all the needed supplies and help you manage your set-up timeline to support successful event execution.

Cons

Although the customer service is quite good, having direct access to a help line with immediate assistance would be helpful. Another area of opportunity would be the ability to use purchased materials (i.e., badge shells) for future events. Also, we would like to see more competitive pricing for repeat customers.

Review Source

RR

Ruben R.  
Marketing Coordinator  
Food & Beverages  
Used the software for: Less than 6 months

### "Successful event with help from Expo Pass! "

October 13, 2025

5.0

You have a call with someone from their Event Operations Team that goes over the whole set up process either hours before the event or a day before just to make sure the product works as intended. With that I felt very confident that I going into our event!

Pros

Set up was pretty easy, they have instructions that are super detailed. Once that's done the printing process is very fast and efficient. We also used their reporting process for our event raffles, so their time tracking of printed badges helped us out a lot.

Cons

Honestly everything worked really well, I can't think of anything that would be a negative. It is a little pricey but everything that is provided makes it so worth it.

Switched from

[RSVPify](https://www.capterra.com/p/176614/RSVPify/)

Badge printing on site was not something they offered at the time.

Review Source

RS

Ryan S.  
VP of Marketing  
Management Consulting  
Used the software for: 2+ years

### "ExpoPass Review"

February 28, 2025

5.0

We've used ExpoPass for 4 years now to help manage our conference registrations, collect payments and stream our sessions live to those attendees that can't make it in person. They have the whole package for your event management needs. In addition, their customer service is top notch and they are always there when you need them. I highly recommend you give them a chance to help support your next event or conference!

Pros

ExpoPass has everything you need to manage you event or conference! It helps when you have a event management platform that works and you have the support on the back end to bring it all together.

Cons

The only thing I think they need to improve on is the live streaming. Not sure if it's a Zoom issue or ExpoPass issue, but sometimes the Zoom links do not work for our attendees.

Alternatives considered

[eShow](https://www.capterra.com/p/80061/eShow/)

Reason for choosing Expo Pass

ExpoPass features were superior to these platforms and easier to use. Pricing was also a factor.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Because they could not compete with the features that ExpoPass offered.

Review Source

KP

Katie P.  
Senior Meetings and Events Manager  
Government Relations  
Used the software for: 2+ years

### "Love Expo Pass!"

May 7, 2025

5.0

I have only good things to say about expopass. We use Swoogo as our registration provider, which is lovely, but they don't offer onsite badge printing services. The companies they've traditionally partnered with require us to pay for one of their staff members to come to the event, which places us way out of our budget. In the past, when we used Cvent, we used their Event in a box product. This is expo pass's version, and it works wonderfully and honestly better! I've used them for 6 events now, with an attendance of 100-400 people and I've had no issues getting the equipment set up. I usually go in to our setup call having everything ready, and if there are any minor issues, I can address them in that call.

Pros

Printing quality is great, the ipads and online portal are easy to use too. If you're looking for a onsite badging solution that helps avoid pre-printing madness and looks more polished than your in-house printer could be, I highly recommend trying them.

Cons

I will note - if you have any attendees that like to have a long night out and get into mischief, they may need a badge reprint if you're using their reinforced paper stock (this was the exception though, not the rule!).

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent was too expensive and no longer compatible with our new registration system. Their customer service also declined.

Review Source

CF

Chantal F.  
Founder  
Events Services  
Used the software for: 1-2 years

### "Great Name Badge Printing Solution"

September 14, 2025

5.0

Fantastic experience with the Team - can't wait to utilize them again! The team was always available and ready to support.

Pros

Ease of use, customer service, quality. There was always someone available to support. We had an expedited timeline for this event, and they guided me through the process quickly.

Cons

One of the printers was being troublesome, but after troubleshooting with the support desk, it ended up taking care of itself. Note that the system is unable to process duplicates - so in the past I've had to delete the Guest List and re-upload it. Reminder to always make sure the Client provides a clean list.

Reason for choosing Expo Pass

We needed a faster solution than pre-printed name badges, due to the larger size of the event. The cost was the best out of all on-demand printout.

Review Source

CW

Cautia W.  
Community and Events Coordinator  
Government Administration  
Used the software for: Less than 6 months

### "Good Feedback"

November 10, 2025

4.0

Overall, it was a good experience. We really appreciated how fast we were able to retrieve the data of the attendees and event.

Pros

•Check-in ran smoothly overall, and the badge printing process received great feedback. •Setup instructions were clear and easy to follow

Cons

•Some android users had difficulty downloading or logging into the Mobile App. •Some attendees experienced challenges when trying to complete session feedback surveys. •Checking in attendees for the second day was a bit tricky, you created a workaround that worked well. I'll share that feedback with our team.

Alternatives considered

[Whova](https://www.capterra.com/p/149712/Whova/)

Reason for choosing Expo Pass

Another county department used it for their event.

Review Source

MF

Mary F.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "NAEA Loves Expo Pass"

December 17, 2024

5.0

Our organization has used EXPO Pass for the last 2 years and just signed a 2 year contract to use for the next 2 years. I love the access to support during the planning phases, as well as the overall ease of the app for our attendees. Our attendees love to build their schedules and sessions, read about the options for breakout sessions and even access to their social media pages to be able to connect.

Pros

Expo Pass has an amazing support team that walks with you from your event, start to finish. Their customer support is unmatched! They can help provide solutions to any question I have ever had, from scheduling calls to help, to sending tutorials to walk through any question I had. I recommend EXPO pass to anyone planning a large event!

Cons

Once recommendation that I have is when I needed immediate assistance during our registration, I wasn't able to connect on the phone with anyone with the number that was provided. Having someone to be able to talk to right away helps with the immediate issues during registration!

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)

Reason for choosing Expo Pass

Better cost for product- WAY better customer service!

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

EXPO pass was a more economical option as well as had better customer service during event planning and during event!

Review Source

SB

Samantha B.  
Operations  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great Team & Software for On-site Badge Printing"

October 14, 2024

5.0

Pros

The on-site kiosks and printers brought our event to the next level! Their team was awesome to work with!

Cons

The inability to customize reminder emails to guests to include the address and other details was a big bummer.

Alternatives considered

[vFairs](https://www.capterra.com/p/149104/vFairs/)

Reason for choosing Expo Pass

Expo Pass provided excellent customer service and had the functions and software we needed.

Review Source

KC

Kevin C.  
Panel Programming  
Writing and Editing  
Used the software for: 1-2 years

### "Use ExpoPass Event Management for a successful event!"

September 27, 2025

5.0

We contracted with ExpoPass for our annual Bouchercon convention sponsored by the Mystery Writers of America. They handled our registration needs and hosted a mobile app. The mobile app allowed our attendees an up-to-the-minute schedule. It gave them the ability to search for their favorite authors and plan each day during the convention. The customer service from ExpoPass was very responsive. Several issue arose during the planning. Their help was invaluable and made the planning phase much smoother. The ability to export the registration data was a useful feature and helped implement validation rules for panel programming. We recommend ExpoPass as for your next event!

Pros

The customer service from ExpoPass was very responsive. Several issue arose during the planning. Their help was invaluable and made the planning phase much smoother. Their mobile app was easy to use and very useful for attendees.

Cons

The upload of data for the mobile app was cumbersome if you need to apply daily changes. There is no MFA for user login.

Review Source

GN

Greg N.  
CFO  
Hospitality  
Used the software for: 1-2 years

### "ExpoPass is phenomenal!"

November 5, 2025

5.0

Everyone I talk to at ExpoPass is friendly and responsive. Also, they do a good job of reminding to complete certain tasks leading up to the event which is really helpful for me with how busy it can get.

Pros

I love how easy they make the on-site setup and takedown process. The backend system is also extremely easy to learn and great for post event recaps that we send out to our Sponsors. Badge printing is a breeze and nearly everyone who checks in comments on how easy it is.

Cons

We use a lot of contractors to scan in for our various events during our conference and I'd love the ability to have them be both admins and attendees.

Review Source

MD

Molly D.  
Events Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Seamless Event Check-In"

November 12, 2025

5.0

Pros

It was fast, reliable, and totally removed the usual registration line headaches. Their team is fully available throughout your event and they were very patient walking us through set up and troubleshooting.

Cons

When our cases arrived, the lock was broken so we had to bring in a lock smith to cut the lock off of the box before our event. Ideally they would upgrade the lock system or have a solution to fix it.

Review Source

RZ

Riley Z.  
Field Sales Engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Small Tradeshow"

November 13, 2025

4.0

Overall I have been pleased. We are able to get what we need out of it, however the price point is on the borderline of where we're tempted to go another route or try to do something on our own each year still.

Pros

The team was always quick to respond and assist us throughout the process whenever we needed support.

Cons

The website and app were not as intuitive as I'd like. Some of our customers who used the app last year for lead retrieval encountered some bug in the setup this year. It was a simple fix by deleting and reinstalling though.

Review Source

JB

Jamie B.  
VP of Events  
Events Services  
Used the software for: 6-12 months

### "Attendees rave about their experience with ExpoPass!"

January 31, 2025

4.0

ExpoPass has been a game-changer for our events! The streamlined check-in process has been a breath of fresh air, and our attendees have raved about how quick and easy it is. This upgrade has transformed our attendee experience and was undoubtedly the best decision we made when selecting registration equipment. Highly recommend!

Pros

I like how user friendly it is for attendees and for staff on site at events.

Cons

I wish you can have a dashboard to see the status of registrants on the ipad equipment versus logging into the backend on a computer. I also find the way of pulling reports a bit troublesome and could be simplified but the front end and loading an event has never been easier!

Review Source

Deepak P.  
Experience and Product Designer  
Real Estate  
Used the software for: 1-2 years

### "Expo pass an intuitive event management solution"

January 5, 2025

5.0

My overall experience with Expo Pass is awesome! We often conduct real estate expo and it makes managing my expo management so much smoother. The badge printing and check-in features are real time-savers, and I love how i can customize things to fit my event perfectly (Visitors, Volunteers etc). Obviously There is room for improvement, like better reporting and fewer lags, but overall expo pass is an reliable and handy tool.

Pros

The best part I like about Expo Pass is its intuitive and easy UI, which makes managing events so easy for me. The integrated badge printing simplifies the registration process, and the smooth check-in process for attendees is a huge time-saver. I also love how the platform allows me to tailor everything to suit my event's specific needs. I can create custom badges on the go without investing time on design.

Cons

The least thing I liked about Expo Pass is sometime it lags which slow things down during busy events (Critical improvement). Reporting in expo pass could be more detailed and features live customer support or AI bot could be introduced to solve customer queries on the go.

Review Source

DW

Danielle W.  
Director of Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Expo Pass is a game changer for event managers!"

May 21, 2025

5.0

Pros

What I like best about it is how user-friendly the platform is, making it simple to manage event registration

Cons

While the system is fairly user-friendly, there can sometimes be a learning curve when first navigating some of the more advanced features...the mobile app can occasionally be a bit slow or buggy, especially during peak event times

Review Source

VR

Verified Reviewer  
Senior Director, Network Advancement  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Never stuff badges again! ExpoPass was great!"

January 6, 2025

5.0

We had a very positive experience with ExpoPass. The staff was wonderful and because the system was easy to use we are looking to take advantage of additional services this next year.

Pros

My organization used Expo Pass in 2024 for a 250-person conference we hosted. It was amazing. I couldn't have been more thrilled that we had moved past stuffing badges manually and having a check list to confirm attendees at check in. Expo Pass was easy to setup and very simple (and intuitive) to use. Our event was the first week of December 2024 and we are already looking at securing it again for the 2025 event a year from now. The support staff was wonderful and this time we will be adding the registration option as well. We can't wait to really dive in and use more of the services this coming year.

Cons

Really only some of the way the reporting to presented when looking at feedback from event sessions. We have already shared this feedback with ExpoPass and they are looking at modifications.

Review Source

VR

Verified Reviewer  
Sr engineer  
Construction  
Used the software for: I used a free trial

### "Expo pass is a good option."

January 20, 2025

4.0

It was good and overall I m happy with expo pass and recommend to my friends.

Pros

I liked it because it is user-friendly interface, ease of setup, and strong on-site check-in features, making it a good choice for event organizers looking for a simple and efficient event management system.

Cons

It has some cons like limited customisation.

Review Source

VR

Verified Reviewer  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Make events great"

January 12, 2025

4.0

It used to be so difficult to set up for registration since I was never sure if it would connect properly, if things would print, how badges would appear, etc., but with ExpoPass, everything is ready for me when it comes! I just need to connect everything in and unpack!

Pros

Registration process is very neat, it has mobile application as well with very friendly UI

Cons

we had to get some training to learn this

Review Source

SS

Sabree S.  
Partnerships and Events Manager  
Environmental Services  
Used the software for: 1-2 years

### "5 Star Service"

November 5, 2024

5.0

The Expo Pass team provided an exceptional experience at the Net Zero Conference. From the initial conversations with the sales team, to the demo and setup of the registration platform through to post-event follow-up, the entire process was smooth and coordinated. Each team member was knowledgeable and supportive, making sure all our questions were answered and our needs met.

Pros

The Expo Pass team did an outstanding job supporting the Net Zero Conference registration process. From seamless online registration to incredibly efficient onsite badge printing, everything was designed to make check-in quick and easy for our attendees. It was clear that our guests enjoyed a positive experience thanks to Expo Pass’s user-friendly approach.

Cons

One area that would elevate the experience even further would be networking capabilities in the app to provide more opportunities for our attendees to connect and engage with each other. Also, having an in-app exhibitor floor map would also be a great addition for easier navigation of the expo hall.

Review Source

ST

Stephanie T.  
Member Services Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fast and efficient"

November 25, 2024

5.0

I utilize ExpoPass for managing our fall conferences, and it has significantly streamlined my workflow from start to finish. The platform simplifies setting up the conference app, uploading, attendee information, scheduling sessions, and incorporating sponsor details. The check-in process has become remarkably efficient, and the badge scanning feature ensures seamless tracking, allowing me to accurately provide CE credits to eligible participants.

Pros

Fast and efficient. Love check in process and the badge scanning.

Cons

Expo Pass has an email for support, however, if you are in the thick of the conference, emails back and forth can be a pain. After speaking with my Expo Pass rep, she explained next time, to ask if they can call me via zoom to resolve any issues faster.

Review Source

DO

Davana O.  
Marketing and operations coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great experience "

October 29, 2024

5.0

Another year of using ExpoPass and another successful event. From their customer service to the on-site experience, ExpoPass never fails to provide excellent service. Everyone is knowledge of the services offered and they are extremely helpful. Thank you ExpoPass!!!

Pros

Knowledgeable staff, easy to use equipment

Cons

No cons. Expo pass is amazing. Haven’t had a negative experience

Review Source

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