# Page 2 | Expo Pass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Expo Pass the right Registration solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168633/ExpoPass/reviews --- Expo Pass 4.8 (118) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of Expo Pass ## Showing most helpful reviews Showing 26-50 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Chelsey H. Senior Event Coordinator Events Services Used the software for: 2+ years ### "ExpoPass - Don't Bother Looking Elsewhere!" May 7, 2026 5.0 ExpoPass has been a breath of fresh air! With other platforms I had constant issues, my entire attendee list would just POOF out of existence, or worse, my equipment would get stuck in China! ExpoPass is quick, reliable, and simple. Events are chaotic enough, so having something so straightforward is LOVELY! Pros I love the reliability of ExpoPass! They have all of their own equipment and printing in house, so I never have to worry about items getting caught in customs on its way to my events. Check in with ExpoPass is quick and easy!! The set up process is also seamless! Cons The only issue I can think of is the badge preview has gotten smaller from years past. It may be user error and I need to ask! I also wish there was a way to check if someone has checked in from the iPad! Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Expo Pass We went through many many demos so I don't recall them all. The other companies either didn't feel they had a full grip on their product yet, or they were overcomplicating it. ExpoPass just makes things easy! Switched from [PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/) We initially actually had BoomSet which had issue after issue before they went out of business. We used ExpoPass for a few years after that, but switched to Pheedloop since our app is through them as well. We quickly switched back to ExpoPass after issue after issue with just getting the equipment to our event. Review Source Bianca B. Projects Manager Higher Education Used the software for: 1-2 years ### "10/10 definitely recommend!" April 13, 2026 5.0 ExpoPass was awesome for an intuitive tool that allows you to bring in your own attendees and exhibitors. Their team was extremely responsive and helpful every step of the way. They were even willing to negotiate prices and helped us expedite service access! Blanca is a breath of fresh air too! I appreciated how secure the tool was to ensure no one could use it if a device was left on a table. The iPads were also easy to recalibrate as needed. Pros I loved how simple it was to scan attendees into their sessions and how I can look at each person's schedule. I also enjoyed how quickly things were synced when we added attendees to new sessions on site. Once we made it home, our team was able to effortlessly export all the data needed to provide credits. Cons I think they could add the amazon app store so we can use amazon kindles to scan badges. it was the only thing that made me frown. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Expo Pass Best pricing and most features offered. Also easy to use! Review Source Heidi K. Membership and Operations Manager Financial Services Used the software for: 1-2 years ### "Great product while staying in budget" May 12, 2026 5.0 I have used for four annual conferences in a row. I have vetted other companies each year and none come close to the cost vs. what we receive. The system is user friendly and easy to set up. I don't even need on onsite call anymore because I am able to do it myself. Pros is a great option for a smaller event when you want to own the whole process yourself. It is cost efficient and a great value for the money. We have not had any technical issues in the four years that we have used the onsite badge printing solution. Our exhibitors appreciate the lead scanning option and that option also allows us to recoup some of our expense. Cons I would love if had a more robust, customizable app that we could utilize. I think it would make the attendee experience a more seamless one. Alternatives considered [Cvent Registration](https://www.capterra.com/p/10017520/Cvent-Registration/)[A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) Reason for choosing Expo Pass I have been happy with the product after multiple years of use and they always work to fit into our budget as a smaller event. Review Source VR Verified Reviewer Assistant Director Education Management Used the software for: 1-2 years ### "Expo Pass Simplified Our Event" August 15, 2025 4.0 Overall, our experience with was very positive. The platform made check-in smooth and efficient, which was essential for managing over 1,500 attendees. Badge printing was quick and easy, helping us avoid long lines, and we really appreciated the ability to track attendance in breakout sessions. Pros made the registration and check-in process incredibly smooth and efficient—especially for a large event like ours with over 1,500 attendees. The ability to quickly print badges on-site significantly sped up check-in and helped us avoid long lines. This was a huge win for both our staff and attendees. Cons The biggest issue we had was with the badge printers. Sometimes they printed blank badges, showed paper errors even when loaded, or printed multiple badges at once. It caused a few delays during check-in, but we were able to work around it. Hopefully, the equipment gets more reliable because the platform itself is great. Review Source SW Shashi W. Junior Database Administrator Higher Education Used the software for: Less than 6 months ### "Easy Set-up! Amazing Support team" April 13, 2026 5.0 The experience with was overwhelmingly positive. The team was able to quickly adjust to this system and the imports to the data was easy and quick. The Support team was amazing and super helpful; they took time to look into our issue and give us a personalized response which was extremely helpful. Pros The System was very easy to navigate. This was our first time using the system and it was very easy to import our data into the system and provide our customer with a quick check-in. The creation of new field was very simple, and the separation of different user types was also very easy to manage in the system. We also were able to pull exports quick and the data provided was accurate. The Support Team is also amazing! We contacted them a few times before the event occurred and they answered to our urgency within the hour. They also looked into our event to ensure everything was imported correctly for our event, which was greatly helpful! Cons The one item that can be improved is the user field. When an existing group has already been imported into the system, and you create a new field, the old contacts cannot be update. A new import will have to be created. Even though this posed a small issue the importing process was very quick and easy it was not a big concern but would potentially be a hassle for events that hold sub-event, as users will have to be registered again. Review Source Ashley W. Business Manager Professional Training & Coaching Used the software for: 1-2 years ### "Level up your event with ExpoPass!" February 20, 2026 5.0 ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their info, and print their badge on site. It is also extremely helpful on the back end for set up. ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location. I would definitely recommend using ExpoPass. Pros My favorite thing about ExpoPass is the ease of use for both planners and participants. Also, the ExpoPass team is great at reminding you of deadlines to fill out event info online, upload badge designs, import attendees, and more. Cons ExpoPass is a little pricey but absolutely work every penny! They take care of shipping the equipment directly to your event location and schedule pick up for after the event is over. Review Source BE Brooke E. Executive Assistant Consumer Services Used the software for: Less than 6 months ### "Fantastic Experience" March 4, 2026 5.0 Amazing experience overall. We will definitely be using for future events and are considering taking advantage of more of the platform’s features next time. For this event, we had already set up our own registration, website, and texting tools, so we primarily relied on Expo Pass for check‑in and on‑site registration. Moving forward, we’re excited to explore the full range of capabilities Expo Pass offers Pros We were able to easily add and remove attendees, and the platform was very user‑friendly. Check‑in and on‑site registration were quick and seamless, and customer service was consistently timely. Our badges required very specific information for each attendee, so instead of self‑check‑in, our staff verified IDs and checked guests in manually to ensure accuracy before printing. This approach worked extremely well and kept the process efficient. Cons Customer service was always available when we needed support, but at times I felt there could have been more hands‑on guidance. For example, hopping on a quick call to walk us through the process step‑by‑step would have been more helpful than written instructions, which still felt a bit confusing. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Expo Pass Our first meeting was clear and concise, and the presentation made the system and equipment feel straightforward and easy to use, which gave us real confidence moving forward. Review Source VR Verified Reviewer Customer Service Representative Education Management Used the software for: 2+ years ### "Expo Pass makes it easy" April 13, 2026 5.0 Overall, I had a great time using at our conference. It allowed for quick and easy registration. Making the stress of getting people checked in a breeze. Pros Using ExpoPas was easy to learn. Having a one-on-one meeting before using the iPads was so helpful. Seeing the cases as it was daunting, but after meeting with our contact, it turned out to be a breeze. Cons One con I can mention is the need to make a quick fix or add a new entry to the online database. If there were an online portal that could easily sync the two, it would be a huge time- and stress-saver. Review Source Justin O. Creative Director Food & Beverages Used the software for: 2+ years ### "The Best Onsite Support That We Could Ask For!" February 6, 2026 5.0 We always have a very good experience with . They offer tremendous onsite support and help with making sure we set up everything correctly in their software. Pros Having onsite support is huge for our company and our events. always has exceptional support staff onsite at our event and we could not do it without them! Cons Saving leads after badge scanning is sometimes confusing. Our exhibitors would scan a badge and take notes, and sometimes back out after that with the scan not saving to the software. Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Expo Pass Onsite support and also note taking feature Review Source KC Kevin C. Panel Programming Writing and Editing Used the software for: 1-2 years ### "Use ExpoPass Event Management for a successful event!" September 27, 2025 5.0 We contracted with ExpoPass for our annual Bouchercon convention sponsored by the Mystery Writers of America. They handled our registration needs and hosted a mobile app. The mobile app allowed our attendees an up-to-the-minute schedule. It gave them the ability to search for their favorite authors and plan each day during the convention. The customer service from ExpoPass was very responsive. Several issue arose during the planning. Their help was invaluable and made the planning phase much smoother. The ability to export the registration data was a useful feature and helped implement validation rules for panel programming. We recommend ExpoPass as for your next event! Pros The customer service from ExpoPass was very responsive. Several issue arose during the planning. Their help was invaluable and made the planning phase much smoother. Their mobile app was easy to use and very useful for attendees. Cons The upload of data for the mobile app was cumbersome if you need to apply daily changes. There is no MFA for user login. Review Source Davana O. Operations Billing Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Expopass positive experience " October 30, 2025 5.0 has provided positive service year after year and I am very happy with them. Their event check-in process, badge printing, App all are very user friendly and easy to navigate. Their customer service is also very responsive and helpful. The aility to also trace our sessions is a great help also. Pros The ease of using the software as an administrator and the ease for the attendees. Our attendees report positive feedback at the ease of their check in experience and badge printing. Cons I wish their app was more developed and can do gamification along with being more interactive. While it is user friendly I wish we could do more to engage our event attendees. Review Source VR Verified Reviewer Meetings and Events Logistics Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Four events down with Expo Pass!" February 4, 2026 5.0 I have used for 4 different events now. The first event, they held my hand through every step of the process. After that, they left me more to my own devices. Every time I have had issues and I have had to reach out I was able to get help. Pros The setup directions and process are easy. The interface for the attendees is easy and professional looking. It is easy for attendees to change their information if needed. The badges look great and very professional. Cons The cost that comes with the badge printing service that is not paid to . Unfortunately, the venue can charge an exorbitant fees for a dedicated hardline and power drops for the equipment, and you might not take that into account when signing up for this service. Alternatives considered [vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Expo Pass Just liked better than vFairs. Review Source ME Mary E. Senior Office Administrator Religious Institutions Used the software for: 1-2 years ### "ExpoPass - Highly Recommend" May 27, 2026 5.0 This is my second year using . We get rave reviews on this aspect of our event. We're so happy with them and the ease of participant check-in. Pros Their customer support is amazing. They walk beside you through every aspect of the event. They have online (video) and in-person help and are very responsive. Cons It's a little costly, but more than makes up for the time (paid and volunteer) needed previously when creating name badges for participants (who may or may not come). Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Expo Pass Cost. was more affordable than EventBrite Review Source Mariana B. Head of Operations Events Services Used the software for: 1-2 years ### "Expopass badge printing" April 21, 2026 5.0 I had a great experience. We have been working with them for three years now and it allways works very well. Pros They were able to adapt to our necessities and implement features (like a badge qr code). The equipament also came to us in a very safe and organized way. The system is easy to use. The point of contact also responded quickly and the payment was easy to make. Cons The only thing that I disliked was the fact that we have to email and schedule calls to get a price, but most companies do that. Review Source BG Beth G. Director of Meetings Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Expo Pass Review" June 10, 2026 5.0 My association used to implement onsite badge printing during our check-in process. We found Expo Pass to be the best combination of cost/quality for our needs. The Expo Pass team was supportive and responsive every step of the way and supported us in making our event a success. Pros I liked that the system functioned reliably and was easy to use. The equipment arrived ready for use and was picked up on time as promised. Our attendees liked that they were able to make corrections to their badges prior to printing and appreciated how the printing speed expedited their check-in/registration process. The setup call we had onsite was quick and efficient. Using the badge printing system saved us a lot of time close to the conference, as we were able to focus on the last-minute needs of our registrants instead of printing/re-printing, stuffing, and shipping badge holders ahead of time. Cons We were a bit nervous about how the badge printing process would play out in action onsite but never experienced any major issues. The badge builder in the portal was a bit limited in terms of text sizing (we have many attendees whose company names vary greatly in length), so we would have liked to have had a bit more control in this regard, but for the most part this was unproblematic. Alternatives considered [Eventscribe](https://www.capterra.com/p/10028143/Eventscribe/)[Cvent OnArrival](https://www.capterra.com/p/33227/OnArrival/)[vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Expo Pass Good reviews; better cost/benefit comparison Review Source BF Blake F. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Highly recommend for events!" August 28, 2025 5.0 ExpoPass has truly streamlined our process and elevated the attendee experience. Highly recommend it to any organization looking for a reliable, full-service event management solution. Pros ExpoPass makes event management effortless. From registration to badge printing, everything runs smoothly and looks professional. The platform is easy to set up, and features like session scheduling, sponsor material uploads, and attendee messaging save our team hours of work. The event app stands out compared to others we’ve used—modern, intuitive, and user-friendly for both attendees and sponsors. We’ve received great feedback on how easy it is to navigate, which improves engagement and overall event satisfaction. Cons The remote setup call takes a while due to troubleshooting the printers, but overall, it is worth the time and the effort. The lead retrieval component can be finicky, but the feature is fine once users get the hang of it. Review Source CB Cat B. Event Manager Non-Profit Organization Management Used the software for: 2+ years ### "Seamless Event Experience, Year After Year" September 17, 2025 5.0 This was my third year using , and it continues to be a seamless experience from start to finish. From contract negotiations to check-in and even returning equipment, everything is simple, reliable, and stress-free. Pros I used for our 3686 conference, and I was especially impressed with how smooth it made our batch printing and check-in process. What is often a stressful, time-consuming task became quick, efficient, and reliable. The system handled large volumes with ease, and our attendees experienced a seamless, professional check-in from the very start. Expo Pass truly elevated the first impression of our event. Cons Honestly, there wasn’t anything I disliked about using . The system worked exactly as promised, and every feature—from check-in to batch printing—ran so smoothly that it removed the usual stress points. It’s rare to say this about event tech, but in this case, I truly have no complaints. Review Source CS Colleen S. Event Producer Events Services Used the software for: Less than 6 months ### "User friendly onsite badge printing" November 4, 2025 5.0 I feel that ExpoPass has really thought through how to create the best badge printing experience, even for someone that is not super tech inclined. Their customer support is outstanding, and the onsite set up experience is really intuitive. Pros This was exactly what I was looking for in an onsite badge printing platform- basically plug in and print! Also, all of my questions were answered within a few minutes by the customer support team. Cons I wish that I could have received a physical proof of the badge; it would have reduced my stress! The badges really turned out well, and I did have sample badges, which was helpful, but I would have love to have seen the actual badge we designed in my hand prior to printing 1000 of them. Review Source Nevada H. Salesman Retail Used the software for: Less than 6 months ### ""Efficient and User-Friendly Event Management Tool with Room for Growth"" January 16, 2025 4.0 It’s designed to be intuitive, making it accessible to both beginners and seasoned event organizers. Pros The platform is intuitive and straightforward, making it accessible for both event organizers and attendees. Cons While the interface is intuitive, certain advanced features may require extra time or training to master. Review Source CG Ceridwen G. Events and Learning Manager Education Management Used the software for: 6-12 months ### "Easy, user friendly, and all around fantastic!" November 20, 2024 5.0 was so responsive when I needed them! I made a mistake when entering our attendees and they were quick to help me fix it. The equipment set up process was clear and made even easier by having a technician walk me through it. Our attendees loved the app! Pros Our attendees loved how easy it was to check in. They also found the app easy to navigate and create a schedule. Cons There were a few things I would like to see added (staff schedules and staff notifications) but the overall experience was fantastic. Review Source ME Moranda E. Event Manager Education Management Used the software for: 2+ years ### "Great Product and App" October 28, 2025 5.0 We just recently used Expopass again for our convention. It works great. The staff is also super responsive and easy to work with. We will keep using this app and badge printing system! Pros It's very easy to use and has lots of features that work well for conferences. The app is super simple to use, and the mobile scanning of badges is great for tracking CE. Cons No cons to expopass, it can sometimes be a learning curve to work on the admin side of badge shells. Review Source YH Yajaira H. Professional Expert Education Management Used the software for: 6-12 months ### "Overall good system" February 13, 2026 3.0 The system is good, but the router and printer had to be rebooted many times in the middle of registering the attendees and having to manually add several (more than 40) participants. Pros The customer service. Working with \[sensitive content hidden\] was amazing, she's very responsive and always available to answer our questions. Cons The extra work that it adds since all participants information does not transfer to . Having to reboot the printer and trouble shoot many times, the router also gave us issues. Review Source AL Angela L. Membership Manager and Special Events Non-Profit Organization Management Used the software for: 2+ years ### "Set the stage with ExpoPass! " May 27, 2025 4.0 This badge printing company makes your event look first class from the moment your guests arrive. We've used ExpoPass for our badge printing for our trade show and career expos in Bellevue and Spokane, WA. Guests have a top-notch registration experience to kick off their time with you. ExpoPass staff are great to work with and ready at all times to help with what you need. Pros Professional, efficient and classy way to check in guests at events. Post event survey results show high ratings for registration and check in due to this service. Cons Expensive - but you get what you pay for! I would prefer that they had package options where you can pay ala carte for services you use. Review Source MD Molly D. Events Manager Information Technology and Services Used the software for: 1-2 years ### "Seamless Event Check-In" November 12, 2025 5.0 Pros It was fast, reliable, and totally removed the usual registration line headaches. Their team is fully available throughout your event and they were very patient walking us through set up and troubleshooting. Cons When our cases arrived, the lock was broken so we had to bring in a lock smith to cut the lock off of the box before our event. Ideally they would upgrade the lock system or have a solution to fix it. Review Source MS Megan S. Grants and Contracts Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Expo Pass- SC" April 21, 2026 5.0 Our overall experience with was excellent. The setup was easy, and everything arrived well packaged and organized, which made getting started simple. The delivery and pickup process were both seamless, and the call to walk us through the equipment was extremely helpful. On-site tech support was also great, they were responsive and made sure everything ran smoothly. Overall, it was a stress-free experience and made a big difference for our event. Pros made everything so easy. Check-in was fast, badge printing worked perfectly, and we didn’t have any issues. The best part was how accurate the attendance tracking was, no overlap or confusion at all. It honestly took a lot of stress off our team and just worked the way we needed it to. Excellent value for our Conference needs. Cons The magic links were slightly difficult for some users due to security controls on their university laptops. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.