# Page 3 | Expo Pass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Expo Pass the right Registration solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168633/ExpoPass/reviews --- Expo Pass 4.8 (118) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 3 - Reviews of Expo Pass ## Showing most helpful reviews Showing 51-75 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KL Kelsie L. Director of Education Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use" June 3, 2025 5.0 We've been using them for three years now and it's been a great experience for both check-in and badge scanning. Previously, we were hole-punching attendees certificates to verify which sessions they attended and printing badges the day/week before the event. Pros The thing that I liked most about Expo Pass, is the quick easy printing on-site for attendees and easy badge scanning. Cons The thing I liked least about Expo Pass for badge printing is that event users (ie staff) have to be put in duplicatively with another email address. Review Source JMD Jana Marie D. Account Executive Events Services Used the software for: 1-2 years ### "10/10 Review for Expo Pass" October 24, 2025 5.0 From start to finish, working with Expo Pass could not be smoother or more pleasant. We love working with their staff!!! Pros The ease of setup/take down. And how much work it takes off our staff to be able to do other important things rather than passing out name tags at the registration desk. Cons I truly can not think of anything that I would change about Expo Pass. I do not have any complaints. Review Source CW Cautia W. Community and Events Coordinator Government Administration Used the software for: Less than 6 months ### "Good Feedback" November 10, 2025 4.0 Overall, it was a good experience. We really appreciated how fast we were able to retrieve the data of the attendees and event. Pros •Check-in ran smoothly overall, and the badge printing process received great feedback. •Setup instructions were clear and easy to follow Cons •Some android users had difficulty downloading or logging into the Mobile App. •Some attendees experienced challenges when trying to complete session feedback surveys. •Checking in attendees for the second day was a bit tricky, you created a workaround that worked well. I'll share that feedback with our team. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Expo Pass Another county department used it for their event. Review Source RZ Riley Z. Field Sales Engineer Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Small Tradeshow" November 13, 2025 4.0 Overall I have been pleased. We are able to get what we need out of it, however the price point is on the borderline of where we're tempted to go another route or try to do something on our own each year still. Pros The team was always quick to respond and assist us throughout the process whenever we needed support. Cons The website and app were not as intuitive as I'd like. Some of our customers who used the app last year for lead retrieval encountered some bug in the setup this year. It was a simple fix by deleting and reinstalling though. Review Source MB Maia B. Head of Events and Brand Partnerships Information Technology and Services Used the software for: 1-2 years ### "Absolutely recommend" January 14, 2025 5.0 Already resigned for next year - absolutely recommend! Pros Platform and customer success AM is great! Cons Wish they had a webinar platform - would totally use it. Review Source JB Jamie B. VP of Events Events Services Used the software for: 6-12 months ### "Attendees rave about their experience with ExpoPass!" January 31, 2025 4.0 ExpoPass has been a game-changer for our events! The streamlined check-in process has been a breath of fresh air, and our attendees have raved about how quick and easy it is. This upgrade has transformed our attendee experience and was undoubtedly the best decision we made when selecting registration equipment. Highly recommend! Pros I like how user friendly it is for attendees and for staff on site at events. Cons I wish you can have a dashboard to see the status of registrants on the ipad equipment versus logging into the backend on a computer. I also find the way of pulling reports a bit troublesome and could be simplified but the front end and loading an event has never been easier! Review Source VR Verified Reviewer Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Easy check in and registration process for Events on Expo Pass Software " January 10, 2025 4.0 We used this system for our multiple event. This is the best app I ever subscribed for any event. It makes process very simple and almost automate all the manual task. Right from check in and registration to bagde printing everything is in process. It saved our lot of time specially for huge events with less team size. We are pretty satisfied with this software till now and we will renew this software for next year also Pros Usability of Expo pass app is very good and it's easy to use. I liked all their features but specifically event registration and check in process are the best ones. Cons For one of our event some visitors attendance was not tracked properly We faced this issue with them . Rest all things were working fine. And cost also need to revised. They can think of charge the money based on usage of software. Review Source KW Kaitlin W. Events Manager Computer & Network Security Used the software for: 1-2 years ### "ExpoPass has been a great addition to our annual Tech Summit" November 20, 2024 5.0 ExpoPass provided event day check-in, badge printing, exhibitor lead scanning, session check-ins, and a whole event app for our annual Tech Summit. We had a dedicated person who helped and supported us in the months leading up to the event who was very quick to respond not only to my team, but also any questions that came in from our exhibitors and guests. We look forward to continuing to use ExpoPass for our future events. Pros On site badge printing Vendor Lead Scanning Dedicated support staff who were available at all times during our event Cons Exhibitor lead scanners can be difficult to setup. No options for gamification. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Accelevents](https://www.capterra.com/p/144596/Accelevents/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Expo Pass On site badge printing is nicer than the other options plus the lead scanning seems a bit more elevated. Review Source JA Jennie A. Director of Governance, Marketing, and Meetings Non-Profit Organization Management Used the software for: 1-2 years ### "Expo Pass = Great Product" January 27, 2025 5.0 Soup-to-nuts Expo Pass is a great experience for our conference badges. The staff is friendly and helpful when needed. The product is great. Highly recommend. Pros Expo Pass is easy to set up and use! It is great for staff to be able to make quick edits if someone accidentally mistyped their name in the registration setup, print the badge, and move along. Cons I'm not sure. This will be our third straight year of using Expo Pass, so we must be happy with the product. Review Source TB Trent B. Associate Director, Ops Government Relations Used the software for: Less than 6 months ### "Great Registration Service!" April 7, 2025 5.0 This was our first event with EXPO Pass. We enjoyed the service and received many compliments for the enhanced check-in experience for our show. The EP staff is super helpful and resourceful and was able to answer all of the concerns or questions we had about switching to a new platform. Pros Quick and easy set up, super user-friendly, responsive staff, didn't need any onsite troubleshooting, but they were readily available should we have needed. Cons No cons, would only recommend the added future of an integrated attendee list option for the event app. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Expo Pass Ultimately, the items we needed were better supported by the EP product. Review Source AM Ally M. Event Marketing Computer Software Used the software for: 6-12 months ### "Seamless and Easy" December 17, 2024 5.0 Very seamless and easy in all aspects of the product. Pros I liked the simpleness of the set up and adding to our website for payment. Cons Aditional cost for extra badges at the end in case we went over. Review Source VR Verified Reviewer Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Make events great" January 12, 2025 4.0 It used to be so difficult to set up for registration since I was never sure if it would connect properly, if things would print, how badges would appear, etc., but with ExpoPass, everything is ready for me when it comes! I just need to connect everything in and unpack! Pros Registration process is very neat, it has mobile application as well with very friendly UI Cons we had to get some training to learn this Review Source ST Stephanie T. Member Services Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Fast and efficient" November 25, 2024 5.0 I utilize ExpoPass for managing our fall conferences, and it has significantly streamlined my workflow from start to finish. The platform simplifies setting up the conference app, uploading, attendee information, scheduling sessions, and incorporating sponsor details. The check-in process has become remarkably efficient, and the badge scanning feature ensures seamless tracking, allowing me to accurately provide CE credits to eligible participants. Pros Fast and efficient. Love check in process and the badge scanning. Cons Expo Pass has an email for support, however, if you are in the thick of the conference, emails back and forth can be a pain. After speaking with my Expo Pass rep, she explained next time, to ask if they can call me via zoom to resolve any issues faster. Review Source MC Madison C. Event Manager Events Services Used the software for: Less than 6 months ### "ExpoPass ROCKS" February 6, 2025 5.0 Easy to contract, very responsive pre and post event! Affordable badges and onsite printing equipment. Integrates well with Swoogo which was what we were looking for! Pros ExpoPass is very user friendly. Equipment was so easy to install and dismantle with the instructions the company provides pre-event. The customer service line on-site was quick to response and resolve my issues which were minimal. Attendees loved the badges and quick registration process. Will definitely be using them for future events! Cons For a multi day event, make sure to get the clear sleeve to hold the badges, as they do tear easily if your event is more than one day! Still great printing quality. Switched from [ATS OnDemand](https://www.capterra.com/p/93252/ATS-OnDemand/) Cost, equipment, badge stock options were better Review Source LB Lexi B. Communications Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Expo Pass - great event management solutions" January 4, 2025 5.0 Pros Our company had a unique request, and we did not need a full registration system. We only needed a system to check attendees in and print their badges. Expo Pass was able to help meet our needs to ensure our event was a success. Cons This is less of an issue with Expo Pass and more with the API system we use to upload attendees. At times, the systems did not communicate well with each other, but we found workarounds to make it happen. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Expo Pass It came down to the cost differences. Expo Pass was the cheaper option. Review Source EN Emily N. Manager Connectivity and Events Hospital & Health Care Used the software for: 1-2 years ### "Highly recomend!" April 14, 2025 5.0 I have used Expopass for many events and it is a flawless experience the whole time. The team is wonderful to work with from the sales process to onsite assistance. I highly recommend them for your event needs. Pros Their customer service and response time are unmatched. Their team is always available to help. Cons The system can be a little hard to navigate at times and could use some refinement. Review Source DO Davana O. Marketing and operations coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great experience " October 29, 2024 5.0 Another year of using ExpoPass and another successful event. From their customer service to the on-site experience, ExpoPass never fails to provide excellent service. Everyone is knowledge of the services offered and they are extremely helpful. Thank you ExpoPass!!! Pros Knowledgeable staff, easy to use equipment Cons No cons. Expo pass is amazing. Haven’t had a negative experience Review Source JO Jean O. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Stress Free Name Badges!" January 24, 2025 5.0 I am thoroughly impressed with the experience. From start to finish, the process was smooth, well-organized, and stress-free. Pros The set up was very easy and my even success specialists, \[sensitive content hidden\], was very helpful and made sure I was ready for the event. I have been a meeting planner for 12 years and I wish I knew about Expo Pass sooner! Cons I cannot think of anything. The whole process was great! Review Source JL Jason L. Director of Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Four Years and Counting" October 31, 2024 5.0 We've had a fantastic experience using Expo Pass for our last four events. Seamless registration, user-friendly platform, and top-notch support. Pros Overall, I highly recommend Expo Pass if you're looking for an all-in-one solution for managing events. It’s versatile, user-friendly, and truly makes the event experience seamless for both organizers and attendees. Five stars! Cons There's nothing we don't like about the Expo Pass platform. Review Source SB Samantha B. Operations Alternative Medicine Used the software for: Less than 6 months ### "Great Team & Software for On-site Badge Printing" October 14, 2024 5.0 Pros The on-site kiosks and printers brought our event to the next level! Their team was awesome to work with! Cons The inability to customize reminder emails to guests to include the address and other details was a big bummer. Alternatives considered [vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Expo Pass Expo Pass provided excellent customer service and had the functions and software we needed. Review Source LW Lydia W. Director of Events Hospitality Used the software for: Less than 6 months ### "1871 Loves ExpoPass!" February 7, 2025 5.0 We LOVE working with ExpoPass. Not only have they worked to help us as a non-profit, but their support goes above and beyond and helps us elevate guest experience. Pros Easy guest and internal team experience. Cons Learning the setup is tricky, but digital support is SOOO helpful. Review Source JD Jackie D. Associate Director Construction Used the software for: Less than 6 months ### "Instant Upgrade " February 17, 2025 5.0 Why did we wait so long! This is a game changer! Pros The ease of use and the instant upgrade of our processes for both staff and the attendees. Huge time saver! Cons We had no issues at all during our event. Review Source SS Sahil S. Graduate Assistant Education Management Used the software for: Less than 6 months ### "ExpoPass review" January 18, 2025 5.0 Pros used at the registration desk for my event at HSBC. It was so easy and user-friendly Cons nothing that comes to my mind. No complaints. The data collected was easily transferable into portals like Eventbrite and salesforce Review Source BH Barbara H. Executive Administrator Airlines/Aviation Used the software for: 6-12 months ### "Expo Pass... The Best Badging System" September 18, 2024 5.0 We have had the best experience with Expo Pass from the initial phone call to implementing the system. Their customer care is exemplary. This program has boosted the professionalism of our organization. Our members have been very impressed. It is well worth the investment. Pros Ease of use and customer service are by fare the best attributes of this system. Cons At this time there is nothing that disappoints about Expo Pass. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Expo Pass We were impressed with the customer service right from the start. There pricing was also more reasonable than others Review Source Response from Expo September 19, 2024 Thank you for the wonderful review! We're thrilled to hear that Expo Pass has been a great fit for your organization. It's fantastic to know that our customer service team provided a positive experience from start to finish. Your feedback is invaluable to us, thanks for choosing Expo Pass! RK Richard K. Writer Entertainment Used the software for: Less than 6 months ### "Absolute Waste" August 29, 2024 1.0 Junk. Waste of time. Will never use again. Pros Nothing. It did not do a single thing. Useless. Cons Logged me out and made me select a new password every time. It took forever. Utter waste. Review Source Response from Expo September 4, 2024 We're truly sorry to hear that your experience with Expo Pass has been so frustrating. Your feedback is important to us, and we'll take it seriously. If you're still experiencing issues, please don't hesitate to reach out to our support team. We're committed to helping you resolve any problems you may be facing. 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