# DeskTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DeskTime the right Time Tracking solution for you? Explore 526 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168660/DeskTime/reviews --- DeskTime 4.5 (526) [View alternatives](https://www.capterra.com/p/168660/DeskTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of DeskTime Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews JO John O Finance OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Generating custom reports is another added advantage of DeskTime.“ January 27, 2025 JM Juan M Operations SupervisorOutsourcing/Offshoring, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “One of the things I'm not a fan of is that it takes a while to download the reports, many times the screenshots are lost for no apparent reason, but in general, it is a strong platform.“ November 24, 2023 Hari S Tecnnical ExecutiveTelecommunications, 10,001+ employeesUsed the software for: More than 2 years. “It is a valuable asset for tracking time in specific projects, we can also fetch the duration of activity going to serve a request, it also helps how many tools we are using in our working environment.“ April 7, 2023 KB Kusum B Sr. Affiliate executiveMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “The accuracy of work hours recording has been questioned, because sometimes it finds discrepancy in time tracked.“ May 20, 2024 SK Shaheen K Support Analyst Information Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “It provides a range of features and functionalities to help users track their time, manage projects, and generate detailed reports on their productivity.“ April 13, 2023 Lean A Market Research SpecialistMarket Research, 51 - 200 employeesUsed the software for: 1-2 years. “Some of the apps/website that it tags it as "unproductive apps" instead of neutral apps.“ June 4, 2024 JD Jeel D HR ExecutiveInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “The app also has a variety of features, such as automatic screenshots and website/app tracking, that provide a detailed look into how employees are spending their time.“ January 13, 2023 CK Chandrashekar K Associate ManagerInsurance, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Transferring of team member from one supervisor to another is a little tedious“ July 17, 2023 ## Showing most helpful reviews Showing 1-25 of 526 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eduardo D. Business Analyst Executive Office Used the software for: 6-12 months ### "An honest and friendly activity tracker" June 26, 2021 4.0 Overall, I have learned to use DeskTime as a tool to know where I should be prioritizing my work and where I should be cutting time. More than just a tracker, DeskTime is an ally. Pros I personally enjoy having my activities organized by time of use and the ability that the program has of also displaying in which window or document you have worked on; it helps me on my end of day summary because I remember the tasks even when I finished them early in the morning. Cons The automatic feature to start DeskTime when Windows boots is not 100% reliable and, in my type of environment where productivity is our main goal, it hurts my numbers. The only other downside I have experienced is during power outages, the app would either stop tracking my time or would mark my activity as neutral. Nothing critical and does not detract the reliability of the program in my opinion. Review Source TH Tino H. Writer Newspapers Used the software for: 2+ years ### "Finding the secret "time thieves" with DeskTime" November 10, 2022 5.0 Wasting time on unproductive tasks was tremendously reduced as DeskTime assisted me with identifying which tasks don't make me money but just steal time Pros DeskTime helps me enormously to find hidden time thieves in my everyday life, which was previously much less productive due to much more multitasking and constantly switching between tasks. By using DeskTime to visually record which unproductive tasks/distractions I deal with on a daily basis, I've been able to proactively address them and have regained a lot of productive work time as a result. Cons The visual approach primarily aims to present information in a pragmatic way, but could use a more contemporary touch. Switched from [RescueTime](https://www.capterra.com/p/103317/RescueTime/) The tracking of how much time I spend in different files and browser tabs felt more precise for me in DeskTime. Review Source FG Florin G. Manager Automotive Used the software for: 1-2 years ### "Need's more improvmenet" July 14, 2021 3.0 Pros Easy to use Easy to understand Friendly interface Cons The administrator should not pay for the account The design of the platform is old, need to be upgrade to the design trends Not so many features Print screen of the employees needs to have better quality, if the space is the problem, it should have a feature to connect a Cloud storage account in order to pay separately for how much print screen quality do you need. It should me more flexible. Ex. Print screen time should not be only 3-5 min. It my choice not a product manager choice what is important for my business or not. Alerts for employees that they have overdue the brake time and many others. Reason for choosing DeskTime Fast decision in this case, I didn't had time to check others. If someone else will show me a software which comes with features and usability flow that are coming to my needs expectation I will switch asap. If I am coming with to many features that this software hasn't, it a problem that is not where it should be. Review Source Response from Draugiem Group August 20, 2021 Hi Florin! Thank you for the honest feedback. We are continuously working on improving our product and will take your review into consideration. The DeskTime team SC Sahil C. Manager Financial Services Used the software for: 1-2 years ### "Critical Assessment Made Easy" August 18, 2022 5.0 The overall experience has been very good with the Desktime tool. It really helps to save a lot of time. Pros Time tracking - This is the most critical aspect of the tool. We use Desktime to pull the reports for time management. From time taken to complete any project to monitoring the efficiency and productivity of each and every employee. Helps to save a lot of time. Cons None as of now. most of the features are really helpful. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing DeskTime Lack of effective time reporting and complexities involved Review Source RM Rudy M. CS Manager Retail Used the software for: 6-12 months ### "Great tool for helping remote-work employees stay productive. " December 6, 2022 5.0 Overall, DeskTime has been a very useful tool for us. Pros I love the dashboard, both for admin use and for the employee view. There is much good information to see at a glance. The reports/exports are also very useful. Cons I would love to see a task management system (including daily/weekly recurring tasks) be implemented in DeskTime instead of having to use an external program. Reason for choosing DeskTime I preferred the dashboard and ease of use more. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) It was too cumbersome for daily use by employees and therefore not accurate when not used correctly. Review Source DA Dennisse A. Operations Manager Telecommunications Used the software for: 1-2 years ### "Desktime - an HR essential" November 10, 2022 5.0 We love Desktime and identified is as an essential tool for management and key to deliver non-negotiables to run the organization. Pros Attendance and productivity are typically managed by managers along with HR but processes are usually manual and takes a lot of time. This allowed management and HR to have a tool to monitor and inspect productivity and attendance more effectively. Cons Just that the screenshots are not as often captured as i'd like on the operations level. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing DeskTime Desktime had more customizable features and ease of use. Also value for the money. Review Source HJ Henry J. Senior Construction Superintendent Real Estate Used the software for: 2+ years ### "Keep it under control to avoid time and resources wastage. I like DeskTime." December 1, 2023 5.0 Industrialization and productivity of employees at its finest. Quick andbl reliable output that saves me and my team time and pushes everyone to remain focused. Pros Upto today, DeskTime has kept an outstanding performance. Boosting productivity, saving us time and resources, keeping work organized and professional. DeskTime is a friendly software. It has helped me manage shifts and most importantly calculate overtime pay based on how employees spend their time. It is secure for handling confidential information. Cons Proven reliable. DeskTime has maintained a clean record with us. I cannot find anything to complain about. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) DeskTime is more applicable to my needs and it is generally easier to implement than QuickBooks Time. Review Source NS Nithya S. MD Information Services Used the software for: 2+ years ### "Great tool" August 26, 2022 4.0 All my interactions with desktime has been great. Pros Ability to monitor team in a single window. Knowing productive time vs desktime. Gives me peace of mind knowing i am enabled. Trust does mean I am incapable of monitoring, so I have to Trust. Trust means I am capable of monitoring and I trust. The capability factor is facilitated by desktime. Cons The team can uninstall or disable the software. I need to control that esp. if office systems are used. I feel that number of screen captures for the configuration do not match, but it does not impact me so much. Reason for choosing DeskTime Cost factor. Also simpler interface. Preferred screenshots over video. Review Source AD Amber D. President Real Estate Used the software for: Less than 6 months ### "Insurance Policy for Employee Productivity" November 8, 2022 5.0 Pros I love being able to monitor the idle time and the shared schedules to see when someone is absent/in office/ or remote. Cons It is a little confusing have team members listed in 2 different areas. One you can edit, the other one you can't. The set-up was a trial and error issue. The mobile time we turned off as it doesn't actually monitor anything. It just says they are productively working from their phone. Switched from [WE Controlio](https://www.capterra.com/p/113257/Work-Examiner/) The reports generated for Controlio were difficult to read and I didn't have a main board to monitor all the employees with. Review Source SN Surinder N. IT Head Research Used the software for: 1-2 years ### "Amazing, Best Software ! " July 15, 2021 5.0 So we are able to get the detailed report of each employee and monitor and measure their performance and productivity. Pros So, it’s been almost two years having “Desktime” monitoring/tracking us, and we found it is very impressive and easy solution. The kind of reports and support they provides; we don’t think any contenders would be offering in this arena currently. We are just planning to offer this product with our all international clients as well. Thanks "Desktime" Cons So, We received a concern from the users that sometimes its get unresponsive and than need to restart the software. Switched from [Teramind](https://www.capterra.com/p/172645/Teramind/) There were many issues and wasn't simple as Desktime Review Source SK Shaheen K. Support Analyst Information Technology and Services Used the software for: 1-2 years ### "Best productivity management solutions " April 13, 2023 5.0 Pros It provides a range of features and functionalities to help users track their time, manage projects, and generate detailed reports on their productivity.Some of the key features of Desktime include real-time tracking of time spent on various tasks, activity tracking to see which apps and websites are being used the most, project management tools to help users manage their tasks and projects, and detailed reports on productivity and time usage. Cons None, it is just perfect. I am loving it. Review Source ZTT Zaw Thura T. Student Mechanical or Industrial Engineering Used the software for: 2+ years ### "A very great tool" August 20, 2021 5.0 Pros I've been using DeskTime since I was in university more than 4 years ago. It's been such a great help seeing where my computer time is going to. It allows me to gain perspective and set priorities for my own personal goals. Knowing the amount of procrastination or time wasters I partake in helps me make better decisions with my life. Cons Certain features had been limited at the start, such as being able to categorize activities quickly, but the DeskTime team seems to be still supporting the software and improvements. Reason for choosing DeskTime DeskTime's support team has been very helpful. The user interface is nice, and it works as intended. The pricing also works for me as an individual user. Review Source RV Rafael V. HR Lead Human Resources Used the software for: 2+ years ### "Desktime Review" August 11, 2021 5.0 Great! Overall useful, and provides our employees a better understanding of what their overall productivity looks like throughout the day. Provides further support to our teams in terms of productivity in certain projects, and a better understanding of what they are actually doing/working on during business hours. Pros Snapshot feature has been absolutely an essential staple during our WFH period due to Covid. Along with productivity monitoring, our leads were able to clarify a better understanding of what our employees are completing throughout the days. Very much have utilized this feature, and has been very helpful to our teams productivity overall. Cons The idle time tracker. Simply holding a key down on your keyboard for long periods of time can be tracked as "productive" time and is not the best way of monitoring idle time for employees. However, cross referencing this with the snapshot feature has been a key stable in eliminating this type of behavior. Review Source KB Karlis B. CTO Information Technology and Services Used the software for: 2+ years ### "Review" August 9, 2021 5.0 The number one feature for us is Time Tracking and it seems DeskTime is spending too much time on all other features but has left the Time Tracking without maintenance: (a) web-page tracking does not work on Mac computers for some time now; (b) productive apps & links still does not provide suggestions and we need to click on each to mark them productive/non-productive - I have been doing this for almost 10 years from two different companies and marked thousands of webpages/apps which is applicable for all IT companies, but still no suggestions. This is disappointing and if I would start DeskTime in a new company I would not use this feature (even it's very good) because it's too much work to analyze and mark thousands of web-pages productive and unproductive. Pros Time tracking - people can work from home and company is not affected from it. Employees are not disturbed. Cons It does not seem to work with Safari multiple other browsers therefore making web-page tracking (productive/unproductive) almost useless as most of the people use Mac computers today. Review Source Response from Draugiem Group August 20, 2021 Hi Karlis! Thank you for your review. We should mention that there haven't been any problems with URL tracking for Mac users that we know of - the app tracks only the tab that's open at any given time. This functionality is intentional to obtain precise URL tracking stats. If you do still notice that something's not quite right, please, don't hesitate to contact our support team at desktime.com/support - we'll be glad to help. The DeskTime team GB Girish B. Founder Information Technology and Services Used the software for: 6-12 months ### "Its a good Application but it as a Scope for improvement " August 9, 2021 5.0 Pros Monitoring, ScreenCapture, Time Recording, URL's observed Cons not completely automated should reduce feature of activity view to their team member Review Source AM Alice M. Admin Manager & Chief Happiness Officer Information Technology and Services Used the software for: 2+ years ### "Easy attendance management" November 16, 2022 5.0 Pros Easy to use whenever the employer is located in the world. All employees will be logged in Desktime when they work, and the employer has the authority to check on all employees, see their arrival, time of spending on different programs, and their absence daily, weekly, or even monthly. Cons That DeskTime tracks every single web or program and names it. Depending on the employees' work/responsibility, it is a necessity to check on programs that are even unproductive, even though it's not true. It affects productivity and effectiveness. Review Source JS Johan S. Director Information Technology and Services Used the software for: 2+ years ### "A must have for any company with a remote workforce" November 8, 2022 5.0 Desktime allows management to effortlessly monitor the productivity of a remote workforce and greatly reduces administrative overhead associated with time management and billing. Pros Desktime is super easy to deploy and simple to set up.The simplicity of the application makes it easy for employers to know that their remote workforce is productive.Desktime also allows employees wo put in extra effort to get recognized without having to speak up. Cons Some employees have figured out innovative solutions to appear online / active while not actually working. Review Source SW Scott W. VP Wholesale Used the software for: Less than 6 months ### "DeskTime allowed me to analyze where I'm spending my day and allowed me to be more productive." November 2, 2022 5.0 It has helped me analyze where I'm spending most of my day and allowed me to offload some of the non-revenue generating tasks and allowed me to focus more of my time on what is driving the business forward and growing our revenue - tasks that are more closely tied to my role in the company. Pros I love that it tracks all of the applications, online sites, and even has the ability to take snapshots. I love that I can toggle a social media site from unproductive to productive or vice-versa if managing those items is part of my responsibilities. Cons I haven't tried rolling out to others yet, so I'm not sure what reporting and analytics I can get on the rest of my team, but I really do value the information I've gathered about my own habits and unknown "time-wasters." Reason for choosing DeskTime I did a trial and loved that all the info it showed. I didn't review other products. Review Source April I. CEO Marketing and Advertising Used the software for: 1-2 years ### "We LOVE Desktime with Basecamp" November 10, 2022 5.0 Pros We use Desktime which seamlessly integrates with Basecamp our Project Management Software. This easily allows us to keep track of where our time is allocated and increase productivity. It is very easy for our team to use. I love the "screenshot" feature. Cons I do not like how all the team members can see all the projects. Reason for choosing DeskTime Screenshots and ease of use. Switched from [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) Basecamp no longer integrated with Hubstaff. Review Source VP Vasant P. Director Information Technology and Services Used the software for: 2+ years ### "Third Eye whatever physical location" August 23, 2022 5.0 Very useful to manage time of your employee when working from work and different location Pros Time Tracking and activity monitoring in real time Cons Needs to add TFS / Git Repository project and task integration with time tracking Reason for choosing DeskTime Standard tracking as per prevailing IT norms and manage privacy of individual while tracking Review Source Divyanshu A. Software Developer Computer Software Used the software for: 6-12 months ### "Decent Employee Monitoring Tool" April 10, 2023 4.0 Overall, it is quite a decent tool that comes in budget and helps to monitor the employees and calculate their productivity in an efficient manner. Pros My organization has been using Desktime for almost a year now. It is a very effective tool that monitors all the employee activities and provides several options for the admin to control the task and activities that needs to be monitored. Cons One thing I dislike about Desktime would be its idle time detection. It sometimes shows you are idle even when you're using your system. Review Source Prashant D. Sr. IT Infrastructure Engineer Information Technology and Services Used the software for: 6-12 months ### "The ultimate tool for managing time and projects" April 5, 2023 5.0 It Pros It helps me to track the team time spent on different tasks and projects, and provides detailed reports and analytics on how the time is being spent. It having lots of features include automatic time tracking, manual time entries, project management, website and application monitoring, productivity analysis, and attendance tracking. Cons Feel hectic in production environment when i need to add the plugins, curls, websites, software, application to show the team task in productive hours on regular basis. Review Source RS Rishabh S. Software Engineer Computer Software Used the software for: 1-2 years ### "Time mangement Tool" April 11, 2023 5.0 My overall experience is awesome as its give brief about my work and also help in time management . Pros I really like the time management , effectiveness , and employee productive . Cons as such there is no cons or lest like but yes there is one point like somewhere there are such site which is useful fur it shows neutral in desktime Review Source JNC Jesus Nima C. HR Officer E-Learning Used the software for: 6-12 months ### "Nima's Review on Desktime" November 8, 2022 5.0 So far, Desktime is quite helpful to our Organization. Pros What I like most about Desktime is it's easily accessible to everyone. Data generation is efficient and easily generated. Easy to track employees time and activity records. Cons I actually don't have anything against desktime. However, I'd like Desktime to also provide a bar or banner for hours rendered in Neutral apps and not just a list of neutral apps. That would greatly help us since those banners are the top are what we usually view. Review Source Shubham V. Video Editor Media Production Used the software for: 1-2 years ### "Powerful Tool for Employee Monitoring" July 24, 2021 5.0 My company use this software in lockdown and It helps lots cause, its time tracking and productivity tracking. Pros Desktime Monitoring and time tracking feature is more powerful compare to any software and it also help to counting employees attendance. Cons Some employees said that when I use google for my work that it's not counted in productivity and I think that is not good cause google searching also work for that employee. Review Source Response from Draugiem Group August 20, 2021 Hi Shubham, thank you for your honest review! Just a quick follow-up - admins can add google (or any other website used for work) to the productive app list. This is fully customizable, and can be done for all employees or specific teams. So, for example, Google search or Facebook can be noted as productive for your marketing team, but still remain neutral or unproductive for other teams that don't use these platforms for work. Hope this helps! The DeskTime team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.