# DeskTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DeskTime the right Time Tracking solution for you? Explore 526 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168660/DeskTime/reviews

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DeskTime

4.5 (526)

[View alternatives](https://www.capterra.com/p/168660/DeskTime/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DeskTime

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

JO

John O

Finance OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Generating custom reports is another added advantage of DeskTime.“

January 27, 2025

KB

Kusum B

Sr. Affiliate executiveMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“The accuracy of work hours recording has been questioned, because sometimes it finds discrepancy in time tracked.“

May 20, 2024

GB

Gaurav B

Linux Admin & Technical SupportComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“Desktime is very useful to monitor all employees productivity and it also track web browsing urls which was visited by an employee.“

April 30, 2023

Lean A

Market Research SpecialistMarket Research, 51 - 200 employeesUsed the software for: 1-2 years.

“Some of the apps/website that it tags it as "unproductive apps" instead of neutral apps.“

June 4, 2024

Ayesha S

ConsultantHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years.

“Tracking productivity of a remote employee has been made easy using desktime“

May 19, 2024

PP

Pramod P

Admission and GTE Assessment OfficerEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“Some time individuals can feel uncomfortable when their works is being monitored by their employers.“

May 23, 2024

RS

Rituraj S

Software DeveloperComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months.

“It has a very small and easy installation process so that any one can easily install it and use it .It is very useful for software company to monitor their employee and growing up their productivity.“

April 29, 2023

JM

Juan M

Operations SupervisorOutsourcing/Offshoring, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“One of the things I'm not a fan of is that it takes a while to download the reports, many times the screenshots are lost for no apparent reason, but in general, it is a strong platform.“

November 24, 2023

## Showing most helpful reviews

Showing 1-25 of 526 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eduardo D.  
Business Analyst  
Executive Office  
Used the software for: 6-12 months

### "An honest and friendly activity tracker"

June 26, 2021

4.0

Overall, I have learned to use DeskTime as a tool to know where I should be prioritizing my work and where I should be cutting time. More than just a tracker, DeskTime is an ally.

Pros

I personally enjoy having my activities organized by time of use and the ability that the program has of also displaying in which window or document you have worked on; it helps me on my end of day summary because I remember the tasks even when I finished them early in the morning.

Cons

The automatic feature to start DeskTime when Windows boots is not 100% reliable and, in my type of environment where productivity is our main goal, it hurts my numbers. The only other downside I have experienced is during power outages, the app would either stop tracking my time or would mark my activity as neutral. Nothing critical and does not detract the reliability of the program in my opinion.

Review Source

JR

Javier R.  
Asesor jurídico  
Construction  
Used the software for: 6-12 months

### " "Desktime the tool of the future""

November 11, 2022

5.0

We are reducing economic and time costs, being able to do the time registration online and automatically when turning on the computer, control of vacation periods, permits and sick leave, among others.

Pros

we like the autonomy of the system, when it comes to starting the computer, desktime is able to start working automatically.In addition, the "private time" option is very useful, so that workers can freely review personal matters during break hours, without worrying about being "monitored".

Cons

At first, there was resistance to the implementation of desktime by the workers, most of them complained about the alleged "invasion of their privacy", this was motivated by the screenshots made by the software.However, the company also chooses to keep the screenshots active, in order to supervise the work.

Alternatives considered

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing DeskTime

Mainly because of their online reviews, but also because when contacting the company requesting information, the response was quick and the pitch convincing.

Review Source

FG

Florin G.  
Manager  
Automotive  
Used the software for: 1-2 years

### "Need's more improvmenet"

July 14, 2021

3.0

Pros

Easy to use Easy to understand Friendly interface

Cons

The administrator should not pay for the account The design of the platform is old, need to be upgrade to the design trends Not so many features Print screen of the employees needs to have better quality, if the space is the problem, it should have a feature to connect a Cloud storage account in order to pay separately for how much print screen quality do you need. It should me more flexible. Ex. Print screen time should not be only 3-5 min. It my choice not a product manager choice what is important for my business or not. Alerts for employees that they have overdue the brake time and many others.

Reason for choosing DeskTime

Fast decision in this case, I didn't had time to check others. If someone else will show me a software which comes with features and usability flow that are coming to my needs expectation I will switch asap. If I am coming with to many features that this software hasn't, it a problem that is not where it should be.

Review Source

Response from Draugiem Group

August 20, 2021

Hi Florin! Thank you for the honest feedback. We are continuously working on improving our product and will take your review into consideration. The DeskTime team

TH

Tino H.  
Writer  
Newspapers  
Used the software for: 2+ years

### "Finding the secret "time thieves" with DeskTime"

November 10, 2022

5.0

Wasting time on unproductive tasks was tremendously reduced as DeskTime assisted me with identifying which tasks don't make me money but just steal time

Pros

DeskTime helps me enormously to find hidden time thieves in my everyday life, which was previously much less productive due to much more multitasking and constantly switching between tasks. By using DeskTime to visually record which unproductive tasks/distractions I deal with on a daily basis, I've been able to proactively address them and have regained a lot of productive work time as a result.

Cons

The visual approach primarily aims to present information in a pragmatic way, but could use a more contemporary touch.

Switched from

[RescueTime](https://www.capterra.com/p/103317/RescueTime/)

The tracking of how much time I spend in different files and browser tabs felt more precise for me in DeskTime.

Review Source

SC

Sahil C.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "Critical Assessment Made Easy"

August 18, 2022

5.0

The overall experience has been very good with the Desktime tool. It really helps to save a lot of time.

Pros

Time tracking - This is the most critical aspect of the tool. We use Desktime to pull the reports for time management. From time taken to complete any project to monitoring the efficiency and productivity of each and every employee. Helps to save a lot of time.

Cons

None as of now. most of the features are really helpful.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing DeskTime

Lack of effective time reporting and complexities involved

Review Source

RM

Rudy M.  
CS Manager  
Retail  
Used the software for: 6-12 months

### "Great tool for helping remote-work employees stay productive. "

December 6, 2022

5.0

Overall, DeskTime has been a very useful tool for us.

Pros

I love the dashboard, both for admin use and for the employee view. There is much good information to see at a glance. The reports/exports are also very useful.

Cons

I would love to see a task management system (including daily/weekly recurring tasks) be implemented in DeskTime instead of having to use an external program.

Reason for choosing DeskTime

I preferred the dashboard and ease of use more.

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

It was too cumbersome for daily use by employees and therefore not accurate when not used correctly.

Review Source

DA

Dennisse A.  
Operations Manager  
Telecommunications  
Used the software for: 1-2 years

### "Desktime - an HR essential"

November 10, 2022

5.0

We love Desktime and identified is as an essential tool for management and key to deliver non-negotiables to run the organization.

Pros

Attendance and productivity are typically managed by managers along with HR but processes are usually manual and takes a lot of time. This allowed management and HR to have a tool to monitor and inspect productivity and attendance more effectively.

Cons

Just that the screenshots are not as often captured as i'd like on the operations level.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing DeskTime

Desktime had more customizable features and ease of use. Also value for the money.

Review Source

HJ

Henry J.  
Senior Construction Superintendent  
Real Estate  
Used the software for: 2+ years

### "Keep it under control to avoid time and resources wastage. I like DeskTime."

December 1, 2023

5.0

Industrialization and productivity of employees at its finest. Quick andbl reliable output that saves me and my team time and pushes everyone to remain focused.

Pros

Upto today, DeskTime has kept an outstanding performance. Boosting productivity, saving us time and resources, keeping work organized and professional. DeskTime is a friendly software. It has helped me manage shifts and most importantly calculate overtime pay based on how employees spend their time. It is secure for handling confidential information.

Cons

Proven reliable. DeskTime has maintained a clean record with us. I cannot find anything to complain about.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

DeskTime is more applicable to my needs and it is generally easier to implement than QuickBooks Time.

Review Source

NS

Nithya S.  
MD  
Information Services  
Used the software for: 2+ years

### "Great tool"

August 26, 2022

4.0

All my interactions with desktime has been great.

Pros

Ability to monitor team in a single window. Knowing productive time vs desktime. Gives me peace of mind knowing i am enabled. Trust does mean I am incapable of monitoring, so I have to Trust. Trust means I am capable of monitoring and I trust. The capability factor is facilitated by desktime.

Cons

The team can uninstall or disable the software. I need to control that esp. if office systems are used. I feel that number of screen captures for the configuration do not match, but it does not impact me so much.

Reason for choosing DeskTime

Cost factor. Also simpler interface. Preferred screenshots over video.

Review Source

AD

Amber D.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Insurance Policy for Employee Productivity"

November 8, 2022

5.0

Pros

I love being able to monitor the idle time and the shared schedules to see when someone is absent/in office/ or remote.

Cons

It is a little confusing have team members listed in 2 different areas. One you can edit, the other one you can't. The set-up was a trial and error issue. The mobile time we turned off as it doesn't actually monitor anything. It just says they are productively working from their phone.

Switched from

[WE Controlio](https://www.capterra.com/p/113257/Work-Examiner/)

The reports generated for Controlio were difficult to read and I didn't have a main board to monitor all the employees with.

Review Source

VR

Verified Reviewer  
Consultant  
Human Resources  
Used the software for: 2+ years

### "Increases productivity"

May 19, 2024

5.0

Tracking productivity of a remote employee has been made easy using desktime

Pros

I have noticed productive time surge in my team post using desktime.

Cons

Nothing as of now. All the features in desktime are helpful in employee monitoring

Review Source

SK

Shaheen K.  
Support Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Best productivity management solutions "

April 13, 2023

5.0

Pros

It provides a range of features and functionalities to help users track their time, manage projects, and generate detailed reports on their productivity.Some of the key features of Desktime include real-time tracking of time spent on various tasks, activity tracking to see which apps and websites are being used the most, project management tools to help users manage their tasks and projects, and detailed reports on productivity and time usage.

Cons

None, it is just perfect. I am loving it.

Review Source

ZTT

Zaw Thura T.  
Student  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "A very great tool"

August 20, 2021

5.0

Pros

I've been using DeskTime since I was in university more than 4 years ago. It's been such a great help seeing where my computer time is going to. It allows me to gain perspective and set priorities for my own personal goals. Knowing the amount of procrastination or time wasters I partake in helps me make better decisions with my life.

Cons

Certain features had been limited at the start, such as being able to categorize activities quickly, but the DeskTime team seems to be still supporting the software and improvements.

Reason for choosing DeskTime

DeskTime's support team has been very helpful. The user interface is nice, and it works as intended. The pricing also works for me as an individual user.

Review Source

RV

Rafael V.  
HR Lead  
Human Resources  
Used the software for: 2+ years

### "Desktime Review"

August 11, 2021

5.0

Great! Overall useful, and provides our employees a better understanding of what their overall productivity looks like throughout the day. Provides further support to our teams in terms of productivity in certain projects, and a better understanding of what they are actually doing/working on during business hours.

Pros

Snapshot feature has been absolutely an essential staple during our WFH period due to Covid. Along with productivity monitoring, our leads were able to clarify a better understanding of what our employees are completing throughout the days. Very much have utilized this feature, and has been very helpful to our teams productivity overall.

Cons

The idle time tracker. Simply holding a key down on your keyboard for long periods of time can be tracked as "productive" time and is not the best way of monitoring idle time for employees. However, cross referencing this with the snapshot feature has been a key stable in eliminating this type of behavior.

Review Source

Trinayan C.  
Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Useful if you are remote working"

November 10, 2022

5.0

Pros

Desktime is very useful in our line of work(remote-employees). It helps track of times that makes billing automated without having to submit a timesheet and such. The ability to schedule leaves are very useful as well. I also like how you can take screenshots that are blurred to maintain privacy.

Cons

The log in and out process is a bit of hassle. You can’t just keep the software logged in at all times and then just flick a button to get it started. Of course you can do private time, but that is not very intuitive.

Alternatives considered

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Review Source

GB

Girish B.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Its a good Application but it as a Scope for improvement "

August 9, 2021

5.0

Pros

Monitoring, ScreenCapture, Time Recording, URL's observed

Cons

not completely automated should reduce feature of activity view to their team member

Review Source

AM

Alice M.  
Admin Manager & Chief Happiness Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Easy attendance management"

November 16, 2022

5.0

Pros

Easy to use whenever the employer is located in the world. All employees will be logged in Desktime when they work, and the employer has the authority to check on all employees, see their arrival, time of spending on different programs, and their absence daily, weekly, or even monthly.

Cons

That DeskTime tracks every single web or program and names it. Depending on the employees' work/responsibility, it is a necessity to check on programs that are even unproductive, even though it's not true. It affects productivity and effectiveness.

Review Source

JS

Johan S.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "A must have for any company with a remote workforce"

November 8, 2022

5.0

Desktime allows management to effortlessly monitor the productivity of a remote workforce and greatly reduces administrative overhead associated with time management and billing.

Pros

Desktime is super easy to deploy and simple to set up.The simplicity of the application makes it easy for employers to know that their remote workforce is productive.Desktime also allows employees wo put in extra effort to get recognized without having to speak up.

Cons

Some employees have figured out innovative solutions to appear online / active while not actually working.

Review Source

SW

Scott W.  
VP  
Wholesale  
Used the software for: Less than 6 months

### "DeskTime allowed me to analyze where I'm spending my day and allowed me to be more productive."

November 2, 2022

5.0

It has helped me analyze where I'm spending most of my day and allowed me to offload some of the non-revenue generating tasks and allowed me to focus more of my time on what is driving the business forward and growing our revenue - tasks that are more closely tied to my role in the company.

Pros

I love that it tracks all of the applications, online sites, and even has the ability to take snapshots. I love that I can toggle a social media site from unproductive to productive or vice-versa if managing those items is part of my responsibilities.

Cons

I haven't tried rolling out to others yet, so I'm not sure what reporting and analytics I can get on the rest of my team, but I really do value the information I've gathered about my own habits and unknown "time-wasters."

Reason for choosing DeskTime

I did a trial and loved that all the info it showed. I didn't review other products.

Review Source

April I.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "We LOVE Desktime with Basecamp"

November 10, 2022

5.0

Pros

We use Desktime which seamlessly integrates with Basecamp our Project Management Software. This easily allows us to keep track of where our time is allocated and increase productivity. It is very easy for our team to use. I love the "screenshot" feature.

Cons

I do not like how all the team members can see all the projects.

Reason for choosing DeskTime

Screenshots and ease of use.

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

Basecamp no longer integrated with Hubstaff.

Review Source

PK

Peggy K.  
Administrative Manager  
Research  
Used the software for: 2+ years

### "Best work from home app"

August 9, 2021

5.0

It's been a very useful app especially for majority of us who had to transition from physical work at the office to working from home. It helps both the user and the teams being monitored to all put in the required effort to get things done whilst also being conscious of our health:)

Pros

apart from the obvious tracking and monitoring of the teams, I have found desk time to be very helpful in managing my work life balance. Reminds me to take a break, stand up and stitch and drink some water etc. This sounds simple and obvious but sometimes you lose track of time and so these small reminders really help you relax and re-focus which makes you more productive!

Cons

The fact that screenshots are taken in the background - that is not very security smart

Reason for choosing DeskTime

It seemed pretty straight forward and easy to use when we did the trial and was much fairer in price compared to the other apps.

Review Source

Elena P.  
Virtual Assistant & Social Media Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Couldn't live without it"

August 10, 2021

5.0

I think I'm one of the early adopters and I've seen it evolve over the years. I always liked how they added new features and constantly improved the product. It's very easy to use, intuitive, and it gives me everything I need from a time tracking app.

Pros

Love the fact that it captures everything I do on the computer. Even if I forget to track work on a certain project, I can always retrace my steps and assign the minutes/hours manually. The productive/unproductive categorization is very beneficial to have a bird's-eye view of my activity. I've used it in parallel with Toggl for a long time and Desktime was superior on so many levels.

Cons

I haven't yet found things I don't like about it.

Review Source

AA

Abhishek A.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "A valuable addition to your project management."

August 9, 2021

5.0

I have been using this software for 5 years now and it really helps to keep me motivated to complete my hours. It is one click use application. The listing of recent projects make it easy to switch time tracking.

Pros

Time Tracking, Idle time monitoring, tab list, screenshots and many more.

Cons

Once time has been deleted then there is no way to recover it back. Sometimes it becomes difficult to navigate and look for information. More UX is required in web app.

Review Source

RT

Roochira T.  
Manager  
Financial Services  
Used the software for: 6-12 months

### "Managers review"

November 29, 2022

3.0

Pros

Very good with real time tracking. But can improve further to capture productive time more accuractely.

Cons

if i am on team call (via microsoft Teams or Zoom) and the other person on the call is talking and if i am just listening the time doesn't get tracked as productive time. This is a problem. So time is getting under recorded.

Review Source

Response from Draugiem Group

December 6, 2022

Hi there, Roochira! Thank you for the review! To help manage your timeline, you can integrate your Google or Outlook calendar into your DeskTime account. To do so, head over to the Integrations section and use the 'Activate' button on the respective calendar. Once you integrate a calendar, DeskTime will take note of the events entered in the calendar. If you are not tracking time during the event, afterward, the event will be marked on your timeline as productive time and given the event's details as 'Calendar time'. Here are our guidelines on how to integrate your calendar with DeskTime: https://desktime.com/faq/how-do-calendar-integrations-work We love to receive our users' ideas on how to improve the app, so you are more than welcome to let us know on our Feature request page ➡ https://desktime.com/feature-requests If there are any additional questions, you are more than welcome to reach out to us ➡ https://desktime.com/support Have a productive day ahead!

SP

Sophia P.  
Office and Compliance Manager  
Financial Services  
Used the software for: 2+ years

### "Great Time Tracking and Efficiency Tracker"

November 9, 2022

5.0

Very happy with the system especially during the start of pandemic when all staff had to WFH. It is a good tracker on their performance and productivity.

Pros

Transparency, Flexibility (being able to set which sites are productive/unproductive), screenshots. Ranking on staff who is most efficient and productive.

Cons

Quite expensive if you only need for short period.

Reason for choosing DeskTime

Good reviews when I googled a timetracker.

Review Source

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