# DeskTime Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DeskTime Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more.

Source: https://www.capterra.com/p/168660/DeskTime

---

# 

 DeskTime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DeskTime

## What is DeskTime?

DeskTime is a fully automated time tracking solution designed to help teams and freelancers maximize efficiency and reclaim lost hours. By running unobtrusively in the background, DeskTime eliminates the need for manual start/stop timers, ensuring 100% accuracy in logging every work session from the moment a computer is turned on. Key features include: 1. Automatic Time Logs: Capture every second of work without human error or forgotten entries. 2. Project & Task Tracking: Assign time to specific clients or projects to ensure precise billing and budget management. 3. Productivity Analysis: Categorize URLs and apps to see exactly where time is spent and identify distractions. 4. In-depth Reporting: Generate custom reports for clients to provide transparent proof of work and simplify payroll. 5. Pomodoro Timer: Use built-in break reminders to maintain high performance and prevent burnout. Stop guessing and start measuring with DeskTime.

## What is DeskTime used for?

[Time Tracking](https://www.capterra.com/time-tracking-software/)[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 526 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Pros & cons

Comprehensive project time tracking

Effective team activity oversight

Recurring stability and reliability problems

Starting price

$7

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Employee Monitoring / 2025
-   Time Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DeskTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.desktime.com&name=DeskTime)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DeskTime

4.5 (526)

VS.

[4.6 (5,235)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$7

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (526)

Ease Of Use

4.7 (9,242)

Value For Money

4.4 (469)

Value For Money

4.5 (6,914)

Customer Service

4.5 (444)

Customer Service

4.6 (6,210)

## DeskTime alternatives

Highest Rated

[4.8 (1,766)](https://www.capterra.com/p/156992/Jibble/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (3,001)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (463)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

Starting price

$6.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (6,040)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168660/DeskTime/alternatives/)

## FAQs about DeskTime

Overview

### What problems does DeskTime solve?

DeskTime solves poor visibility into how work hours are spent by automatically tracking time, apps, websites, idle periods, and project activity. It reduces manual timesheets, end-of-day status updates, billing prep, and attendance tracking. Remote managers, HR teams, agencies, and project-based teams benefit most from its real-time productivity and workload insights.

Answer based on 318 reviews

Overview

### Which roles and teams benefit most from DeskTime?

DeskTime is most used by executives, operations leaders, HR teams, and IT staff who need visibility into productivity and time allocation. Project managers and team leaders use it to track workloads and deadlines, while system administrators and engineers support monitoring, attendance oversight, and efficient remote or hybrid team management.

Answer based on 494 reviews

Overview

### What company size and industries is DeskTime built for?

DeskTime is built primarily for small businesses, which make up 78% of reviewers, especially in Information Technology and Services at 27%. It also serves midsize businesses at 14% and enterprises at 8%, with additional use in Computer Software and Financial Services, particularly for remote and hybrid team time tracking.

Answer based on 526 reviews

Features and Usability

### What are the key features of DeskTime?

DeskTime includes core time tracking features like automatic time capture, project time tracking, and timesheet management, plus differentiators such as productivity analysis, app and website tracking, idle time monitoring, and screenshots. Reviewers also highlight reporting and attendance tracking for monitoring employee work hours, project time, and team activity.

Answer based on 226 reviews

Pricing

### How much does it cost and what fees or limitations are included?

DeskTime starts at $7/user/month for the Pro plan, with Premium at 10/user/month and custom Enterprise pricing; a free trial is available. Reviewers often call it affordable and good value, especially with annual discounts, but some say costs rise quickly for larger teams and feel high for short-term or individual use.

Answer based on 36 reviews

Integrations

### Which third-party tools and platforms does DeskTime integrate with?

DeskTime integrates with Microsoft Outlook, Google Calendar, Trello, Basecamp, and Jira, with additional catalog integrations for Asana, GitLab, and Zapier. These connections center on calendar syncing and project management, covering meeting tracking, task import, and workflow coordination across the tools teams already use.

Answer based on 21 reviews

Getting Started and Support

### What training and onboarding options does DeskTime offer?

DeskTime provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs for setting up and using the product.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does DeskTime offer, and how do users rate the experience?

DeskTime offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, direct, and helpful during setup or issue resolution, with quick answers in many cases. Some report slower replies, uneven follow-through, and a need for better technical support documentation.

Answer based on 33 reviews

## Who uses DeskTime?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 303 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 303 reviews

IT & Software Development

43%

IT & Software Development

43%

Marketing

9%

Administrative

9%

Health & Medical

7%

Others

32%

Top industries

Based on 303 reviews

Information Technology and Services

63%

Computer Software

18%

Education Management

7%

Telecommunications

7%

Other

5%

## Pros and Cons

Comprehensive project time tracking

100% positive reviews out of 28

Most reviewers describe project management as efficient for monitoring time, organizing tasks, and simplifying project-based invoicing.

Recurring stability and reliability problems

56% negative reviews out of 45

Some users report bugs and issues, including frequent crashes, unresponsiveness, and inconsistent app performance across operating systems.

Effective team activity oversight

92% positive reviews out of 26

Most reviewers indicate management features provide clear visibility into staff activities, aiding organization and time allocation decisions.

Effortless deployment and setup

95% positive reviews out of 21

Most users report installation is straightforward, quick, and requires minimal technical effort across various devices and platforms.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Time Tracking

4.7 (239)

72.80% of 239 reviewers that rated this feature as important or highly important

DeskTime offers online time tracking that allows you to monitor employees from anywhere and across devices. Users think it’s user-friendly, automatic, and helpful for remote work and payroll, though some mention occasional tracking inaccuracies or software interruptions.

Time Tracking

4.7 (237)

71.31% of 237 reviewers that rated this feature as important or highly important

With this capability, you can monitor employee work hours, productivity, and task completion times. Reviewers appreciate its accuracy, ease of use, and usefulness for remote teams, payroll, and productivity assessment. Some mention occasional issues with agent reliability.

Employee Activity Monitoring

4.6 (162)

75.31% of 162 reviewers that rated this feature as important or highly important

You get comprehensive employee activity monitoring, including productivity reports, screenshots, and app usage. Reviewers indicate it’s valuable for tracking work patterns, identifying distractions, and ensuring focus, though some mention reliability issues with automatic tracking and server downtime.

Timesheet Management

4.5 (140)

59.29% of 140 reviewers that rated this feature as important or highly important

This aspect helps you manage and verify timesheets, track project hours, and support payroll. Some users say it’s easy to use, accurate, and informative, but others mention they prefer other tools or find it costly for their needs.

Reporting/Analytics

4.4 (131)

61.83% of 131 reviewers that rated this feature as important or highly important

It gives you detailed analytics and reporting to review productivity, attendance, and project hours. Reviewers appreciate easy report generation, management insights, and data export, but some say automated reports lack customization and note occasional discrepancies in extracted data.

Idle Time Monitoring

4.5 (143)

65.73% of 143 reviewers that rated this feature as important or highly important

Track and report on times with no activity

DeskTime 57 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Track visitors'/audience's responses across web pages and other optimized content

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Manage and track employee breaks

See what internet pages were visited by users

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

Alter the layout and content of reports

Import and export data to and from software applications

Receive and/or send email notifications for urgent updates, requests, or other information

You get comprehensive employee activity monitoring, including productivity reports, screenshots, and app usage. Reviewers indicate it’s valuable for tracking work patterns, identifying distractions, and ensuring focus, though some mention reliability issues with automatic tracking and server downtime.

Electronic storage of staff/employee contact information and job status in a centralized repository

Oversee the use of email by employees and evaluate how productive they are with it

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Information, data and reports that are being tracked over time

Track and report on times with no activity

Report on the allocation and distribution of labor costs across projects

Manage and track employee attendance

Access software remotely via mobile devices

Manage and support multiple languages

Different tiers of pricing and billing for different employees and situations

Track employee and task times without internet connection

DeskTime offers online time tracking that allows you to monitor employees from anywhere and across devices. Users think it’s user-friendly, automatic, and helpful for remote work and payroll, though some mention occasional tracking inaccuracies or software interruptions.

Manage and record overtime hours for hourly employees

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Measure time to completion or hours worked for projects

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

It gives you detailed analytics and reporting to review productivity, attendance, and project hours. Reviewers appreciate easy report generation, management insights, and data export, but some say automated reports lack customization and note occasional discrepancies in extracted data.

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Capture what is happening on a computer screen

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track assignment and completion of tasks and progress/statuses on projects

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

With this capability, you can monitor employee work hours, productivity, and task completion times. Reviewers appreciate its accuracy, ease of use, and usefulness for remote teams, payroll, and productivity assessment. Some mention occasional issues with agent reliability.

This aspect helps you manage and verify timesheets, track project hours, and support payroll. Some users say it’s easy to use, accurate, and informative, but others mention they prefer other tools or find it costly for their needs.

Track and interpret metrics on the usage of company resources

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.4 (526)

4.4

Based on 526 reviews

## Pricing

Value for money

4.4 (469)

Free Trial

[View pricing plan details](https://www.capterra.com/p/168660/DeskTime/pricing/)

Pro

$7.00

Per User,Per Month

It includes:

-   Automatic Time Tracking
-   Idle Time Tracking
-   Integrated Web Timer
-   Productivity Calculation
-   Project Time Tracking
-   URL and App Tracking
-   Meeting & video time tracking
-   Offline time
-   User dashboard
-   Admin dashboard
-   Reports
-   Exports

Premium

$10.00

Per User,Per Month

It includes:

-   Absence Calendar
-   Automatic Screenshots
-   Invoicing
-   Offline Time Approval
-   Shift Scheduling
-   Personalized onboarding

Value for money

4.4 (469)

4.4

Based on 469 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (444)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (444)

4.5

Based on 444 reviews

## User reviews

Overall rating

4.5

Based on 526 reviews

Filter by rating

5(329)

4(163)

3(27)

2(7)

1(0)

Mentioned topic

Sorted by most recent

MK

Musonda K.

Customer service officer

Airlines/Aviation

### "Remote work streamlined for big companies "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 8, 2025

Pros

The use of the app can be done from home when working remotely. Also found it easy to download from the App Store and google play store

Cons

Nothing observed yet, some employees still adjusting to having this as a way of monitoring the remote work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Board Member

Information Technology and Services

### "DeskTime: time tracking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 28, 2025

Pros

easy to use time tracker, great user experience, and customer support. great for tracking employees in multiple locations

Cons

it's a bit expensive compared to other apps offering a similar service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

John O.

Finance Officer

Non-Profit Organization Management

### "Online Time Tracking GURU of 2025: DeskTime"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 27, 2025

Pros

DeskTime automates time tracking to determine hourly rate spend offline and online. Generating custom reports is another added advantage of DeskTime.

Cons

I acquire everything I yearn to calculate overtime pay with DeskTime apart from lack of offline access.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DV

Diego V.

Developer and designer

Computer Software

### "Good software for time tracking. A bit pricey if your team is bigger than 10 members."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 19, 2024

Overall, my experience with DeskTime was positive. I previously used it as my primary time tracking tool. The most intriguing feature was the ability to choose whether or not to blur screenshots. While other time tracking software also offers screenshot functionality, DeskTime's option to blur sensitive information sets it apart.

Pros

I appreciate the range of features and level of control it offers.

Cons

Medium-sized teams may find it expensive.

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Lack of features, buggy/weird interface, price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Diaferia A.

Marketing Associate

Individual & Family Services

### "The Comprehensive Customer Support Item "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2024

DeskTime has absolute management and ticketing to all complaints that customers have.

Pros

DeskTime is attentive in listening to complaints that clients bring

Cons

DeskTime is the error free choice that companies take

Switched from

[PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)

[Field Force Monitor App](https://www.capterra.com/p/236206/Field-Force-Monitor-App/)

[Goliath Performance Monitor](https://www.capterra.com/p/265895/Goliath-Performance-Monitor/)

[Power Automate Monitor](https://www.capterra.com/p/265800/Power-Automate-Monitor/)

The Elegance in performance makes the tool outstanding

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Market Research Specialist

Market Research

### "Gives us better visibility on what our employees are doing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 4, 2024

I would say, we have a good experience so far in terms of employee monitoring.

Pros

As part of the management team, I greatly appreciate that we can see the projects that our team is working on because of real-time screenshots.

Cons

Some of the apps/website that it tags it as "unproductive apps" instead of neutral apps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Pramod P.

Admission and GTE Assessment Officer

Education Management

### "Desktime: The ultimate time traker"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 23, 2024

Over all it is a good products to use and I would like to recommend it to others.

Pros

It help me to track my daily work routine and track my time spent on various tasks, and it give me a rough idea about my work where I have invested my time for a day. It is easy to use, increase productivity analysis and help employers to track the day to day activities of the employees.

Cons

Some time individuals can feel uncomfortable when their works is being monitored by their employers. It is little bit higher than the other competitors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kusum B.

Sr. Affiliate executive

Marketing and Advertising

### "Time management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 20, 2024

Overall experience is good. So I will definitely recommend this to everyone. One should try this app.

Pros

It's fully automatic time tracking which helps in increasing productivity by providing the data. You can easily track your data and make your day productive.

Cons

The accuracy of work hours recording has been questioned, because sometimes it finds discrepancy in time tracked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Consultant

Human Resources

### "Increases productivity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 19, 2024

Tracking productivity of a remote employee has been made easy using desktime

Pros

I have noticed productive time surge in my team post using desktime.

Cons

Nothing as of now. All the features in desktime are helpful in employee monitoring

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rohit D.

Hr executive

Information Technology and Services

### "The most effective tool for tracking productivity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2024

Pros

1\. It's simple to keep a careful eye on your employees using this amazing tool. 2. Employees can be retrieved on a daily, weekly, or monthly basis. 3. We can also segment the employees by department and retrieve the necessary information.

Cons

Although all features are great but this tool works very well on windows but it lack on linux.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168660/DeskTime/reviews/)

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