# Microsoft Teams Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Microsoft Teams Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/168668/Microsoft-Teams

---

# 

 Microsoft Teams Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Microsoft Teams

## What is Microsoft Teams?

Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.

## What is Microsoft Teams used for?

[Meeting](https://www.capterra.com/meeting-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)

Overall rating

Based on 10,931 user reviews

Reviews sentiment

Positive

90%

Neutral

8%

Negative

2%

Pros & cons

Centralized team communication hub

Integrated team collaboration platform

Frequent glitches and crashes

Resource-heavy and slow performance

Starting price

$4

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Microsoft Teams

4.5 (10,931)

VS.

[4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$4

Per User, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (10,908)

Ease Of Use

4.6 (14,511)

Value For Money

4.4 (6,658)

Value For Money

4.5 (9,365)

Customer Service

4.2 (6,409)

Customer Service

4.4 (8,438)

## Microsoft Teams alternatives

Highest Rated

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

[4.5 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting price

$6.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/176572/Google-Hangouts/)

[View all alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

## Who uses Microsoft Teams?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Centralized team communication hub

96% positive reviews out of 1829

Most reviewers indicate communication is streamlined, supporting instant messaging, meetings, and cross-device connectivity for remote and in-office teams.

Vishwajeet M

Seo Executive, 51 - 200 employees.

"Overall, Microsoft Teams is an excellent communication tool that provides businesses with a comprehensive solution for modern workforce communication and collaboration needs."

Frequent glitches and crashes

71% negative reviews out of 1105

Most users report bugs and issues, including crashes, login problems, syncing errors, and instability across devices, disrupting workflow.

Angus A

Director, 2 - 10 employees.

"Its so buggy, Microsoft released so many versions that sometimes work, sometimes don't work, its confusing which version you should use."

Integrated team collaboration platform

98% positive reviews out of 1132

Most reviewers describe collaboration as seamless, with real-time document editing, project management, and robust integration across Microsoft apps.

Sai S

Customer Service Representative, 10,001+ employees.

"Teams is a jack of all trades because it makes it super easy to collaborate, communicate, share documents and work on different projects together as a team in real-time without even switching between different platforms."

Resource-heavy and slow performance

82% negative reviews out of 735

Most reviewers find performance and speed problematic, citing high memory usage, lag, and slow load times, especially on older devices or poor internet.

Pinky K

autocad operator, 2 - 10 employees.

"Microsoft Teams can be slow and leggy, especially when handling large files or during video conferencing, which can be frustrating for users."

Unified file sharing and chat

94% positive reviews out of 716

Most users report file and chat features allow easy document sharing, persistent chat history, and integrated collaboration in one platform.

Mamute M

Sales and Marketing Specialist, 11 - 50 employees.

"With integrated chat,file sharing and access to tools like PowerPoint, Excel and our CRM systems, I can manage entire campaigns, follow up with leads and collaborate with colleagues without skipping a beat."

Inconsistent and overwhelming notifications

71% negative reviews out of 469

Most reviewers describe notifications as unreliable, delayed, excessive, and difficult to manage, causing missed messages and distractions.

Dhananjay P

Full Stack Developer, 11 - 50 employees.

"Sometime notification is distracting, and settings section is not so good, it's not easy to find setting that I want."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Screen Sharing

4.5 (2,501)

66.01% of 2501 reviewers that rated this feature as important or highly important

Screen sharing helps you present documents, apps, or your desktop during meetings. Reviewers indicate it’s helpful for collaboration, training, and troubleshooting, with options for sharing specific windows or whiteboards. Some users report occasional glitches or confusing controls.

Video Conferencing

4.6 (2,468)

67.14% of 2468 reviewers that rated this feature as important or highly important

Microsoft Teams offers robust video conferencing for meetings, webinars, and large groups. Reviewers appreciate high-quality video, screen sharing, recording, guest access, and mobile participation, though some mention connectivity issues and a preference for other platforms’ layouts.

Mobile Access

4.4 (2,442)

62.94% of 2442 reviewers that rated this feature as important or highly important

It gives you the flexibility to join meetings, chat, and access files from anywhere. Some reviewers feel mobile access is convenient and capability-rich, supporting iOS and Android, but note occasional notification syncing issues and limited participant display during meetings.

Real-Time Chat

4.7 (2,163)

67.82% of 2163 reviewers that rated this feature as important or highly important

With real-time chat, you can instantly connect with colleagues, share files, use emojis, and get immediate feedback. Reviewers appreciate the quick communication, integration with Outlook, presence indicators, search capabilities, and mobile compatibility, though some mention occasional message delays.

Real Time Screen Sharing

4.6 (1,101)

67.21% of 1101 reviewers that rated this feature as important or highly important

This capability lets you share your screen or specific applications instantly, aiding collaboration, training, and troubleshooting. Users think it’s valuable for remote work, easy to use, and secure, but some mention limited region-sharing options and occasional technical issues.

File Sharing

4.4 (1,826)

61.66% of 1826 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Microsoft Teams 101 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Assign issues and tasks based on availability or required skills

Ability to make voice calls within the system

Record audio or import/upload audio files

Detect speech to highlight frame subjects

Use AI to convert voice into text automatically

Indication whether a resource is available or protected from allocation

Create backups and provide methods to recover deleted/lost data

Group collaboration to solve ideas in a productive and concentrated manner.

Sub-room created within virtual meeting/class

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Protect sensitive data for digital privacy

Share screens of either your computer's desktop or your browser tab with another computer

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Group messaging lets multiple people carry on a group conversation

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Track interaction history by documenting conversations for contacts

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

It gives you the flexibility to join meetings, chat, and access files from anywhere. Some reviewers feel mobile access is convenient and capability-rich, supporting iOS and Android, but note occasional notification syncing issues and limited participant display during meetings.

Share screens from your tablet or smartphone

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow several participants to share screens simultaneously

Two-way actions and communication between multiple users in real time

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Transmit voice and other information digitally

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Allow one presenter to pass control of the screen sharing to another participant

Send messages to selected individual(s) from the entire audience

Plan and coordinate all the resources, costs and time needed to execute assignments

Brief assessments used to measure knowledge and skills

This capability lets you share your screen or specific applications instantly, aiding collaboration, training, and troubleshooting. Users think it’s valuable for remote work, easy to use, and secure, but some mention limited region-sharing options and occasional technical issues.

With real-time chat, you can instantly connect with colleagues, share files, use emojis, and get immediate feedback. Reviewers appreciate the quick communication, integration with Outlook, presence indicators, search capabilities, and mobile compatibility, though some mention occasional message delays.

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience

Record and save a video file of what is happening on a computer screen

Screen sharing helps you present documents, apps, or your desktop during meetings. Reviewers indicate it’s helpful for collaboration, training, and troubleshooting, with options for sharing specific windows or whiteboards. Some users report occasional glitches or confusing controls.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Share only a specific tab on your desktop while continuing to work in other tabs without sharing them

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Track revisions and updates made to files and navigate between different versions

Chat with your counterparts over the video in real time

Microsoft Teams offers robust video conferencing for meetings, webinars, and large groups. Reviewers appreciate high-quality video, screen sharing, recording, guest access, and mobile participation, though some mention connectivity issues and a preference for other platforms’ layouts.

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Allows users to view videos without downloading media files

Supports various video file formats

Upload or use pre-set virtual backgrounds during video meetings

Computer-based system that allows users to send and receive voice messages

Allows multiple users to simultaneously annotate on a digital whiteboard

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10,909)

4.4

Based on 10,909 reviews

## Pricing

Value for money

4.4 (6658)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/)

Microsoft Teams (Free)

$0.00

It includes:

-   5 GB of Onedrive Cloud Storage
-   Unlimited group meetings for up to 30 hours
-   Calls and Files
-   Up to 300 participants per meeting
-   Chats
-   10 GB of cloud storage per user
-   Data Encryption for Meetings
-   Anytime phone and web support
-   Group Calling for up to 60 Minutes and 100 Participants
-   Plan Together With Tasks and Polling
-   Unlimited Chat With Friends and Family

Microsoft Teams Essentials

$4.00

Per User,Per Month

It includes:

-   Team meetings recordings with transcripts
-   10 GB of Cloud Storage Per User
-   Web and mobile versions of Office apps
-   Data Encryption
-   Expanded cloud storage of 1 TB per user
-   File Sharing
-   Business-class email
-   Phone and Web Support
-   Standard security
-   Polling
-   Unlimited Chat With Coworkers and Customers
-   Unlimited Group Meetings for up to 30 Hours
-   Up to 300 Participants Per Meeting

Microsoft 365 Busines Standard

$12.50

Per User,Per Month

It includes:

-   Desktop versions of Office apps with premium features
-   Webinar hosting
-   Attendee registration and reporting tools
-   Manage customer appointments

Value for money

4.4 (6,658)

4.4

Based on 6,658 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Canva](https://www.capterra.com/p/168956/Canva/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (6409)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (6,409)

4.2

Based on 6,409 reviews

## User reviews

Overall rating

4.5

Based on 10,931 reviews

Filter by rating

5(6360)

4(3520)

3(852)

2(152)

1(47)

Mentioned topic

Sorted by most recent

CL

Christy L.

Director of Human Resources

Education Management

### "Microsoft Teams Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

Overall, I like using Microsoft Teams and use it on a daily basis because of the ease of use and all in one capability.

Pros

I love that Microsoft Teams is a central area to go to for messaging and video conferencing - quick and easy!

Cons

Biggest issue I have come across is sometimes I have notification issues and trouble finding a team that I had already created.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

S. D.

Database Manager

Fund-Raising

### "Green Light on Teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

March 30, 2026

Overall, I’m happy with Teams. Many people use it so that makes it easy for cross-team collaboration.

Pros

Easy to use. Also integrates well with other software I use like Monday and Box. It’s also great for team collaboration and communication with everyone.

Cons

Audio and video quality could use some work. There is opportunity for growth there because the audio goes in and out and video glitches and freezes quite a bit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joel S.

Technology Support Technician

Education Management

### "Teams is a capable, but sometimes confusing, true Microsoft product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 30, 2026

After using Teams for years, I've found that it is more than capable of performing the tasks it has been designed for, but in spite of that, still comes across as a work-in-progress with often times hard to locate options and settings, plus, organizationally, it still needs improvement.

Pros

Teams app integrates well with other Microsoft apps, plus the ability to be able to use it exclusively within a web browser is convenient (when necessary, though not advised; the separate app performs better).

Cons

Interface seems "clunky" and is confusing at times. Often times it's hard to actually locate where what I'm looking for is to be found (abundance of options, though good, are almost too-generically named and hard to differentiate between).

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Change made due to cost (Teams included with existing Microsoft licensing).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gwen S.

Founder and CEO

Health, Wellness and Fitness

### "Best app for communication via departments"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 29, 2026

Overall, teams is a great software, and helps communicating via departments very easier and efficient. Also hel0s track employees movements and status which is great.

Pros

I love the fact that you can communicate with mutiple peope withing your organization, but you can also set up calls and meetings with people thats arent in your organization. It also integrates well with alot if other apps and platforms which i think is amazing.

Cons

I wish it was able to send bugger files to people. I know it needs a limit but sometimes i wish the limit was increased for easier file transfer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SURYA MOULI A.

Technician

Food Production

### "Ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 29, 2026

Teams have improved a lot from the time it was started, it used to glitch during meeting and i can see a significant improvement with it

Pros

Online Meetings became easy with teams and user can share their screen during meeting to explain things

Cons

Microsoft teams is not collabrating with outlook as i have issues with missing meetings if i create a meeting using outlook

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Brett S.

Corporate Paralegal

Legal Services

### "MS Teams: A Necessity for Corporate Communicators"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2026

Overall, I am very happy with Teams. It makes collaboration on hundreds of different matters at a bourgeoning law firm easy to handle and organized. I feel like I can handle my day.

Pros

The platform is awesome. It is easy to use, easy to create groups for specific projects and collaboration. The customization options are fantastic and the connection with Outlook Calendar is a life saver.

Cons

There isn't much to be honest. I don't like how hard it is to understand different app connections within Teams, such as MS Planner. That said, that's a minor issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Shayne T.

Co owner

Construction

### "Great things by microsoft"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 28, 2026

Microsoft Teams makes working with others a lot easier by keeping chat, video calls, and file sharing all in one place. It feels convenient to jump from a conversation to a meeting or a shared document without switching apps, which really helps teams stay organized and connected.

Pros

Working together feels easier when everything lives in one spot—messages, calls, and files all tied to the same place. Jumping from a quick chat to editing a shared document or hopping on a call happens without breaking your flow.

Cons

It can get pretty noisy with all the pings and threads flying around, and sometimes it feels like you’re digging through a pile just to find one message. If your connection lags or your computer isn’t the fastest, things can slow down in a hurry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OP

Oleg P.

financial analyst

Banking

### "very good for messaging, but not much else "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 28, 2026

For messaging its very good. You can make internal calls with Teams, but Zoom is still much better for everything. No external calls. So depends on what you need, if your teams have a lot of calls, ad had external calls, you'll still need Zoom, and something for external calls like jabber

Pros

I was very uneasy when my company decided to move from Jabber to Teams for messaging, but for messaging alone, they are very good. When you receive a message, it jumps on the right bottom portion of the screen, and then stays there. You can add screenshots Depending on your setup, you will receive an email if you did not open your teams message in set time

Cons

jabber had phone line associated with itself (including outside phone call), jabber does not. So we ended up keeping jabber just for external calls !

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

It was a company policy. We switched for messaging, but not external phone calls

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maria G.

Sr Project Accountant

Construction

### "Overall nice communication platforms with quirts to work out. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 27, 2026

It's been a learning curve but for the most part easily adaptable to the functions across the other Microsoft programs.

Pros

The ability to reach coworkers for faster responses makes the work day more efficient. I also enjoy the group chat options which help communicate quickly across the team in one chat.

Cons

The availability icons and notices are not accurate. We have had multiple times were people are actively utilizing a different program on the computer and the status shows them as away. This type of availability is not accurate.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

We still have both platforms. Zoom is preferred for quick chat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Tony C.

Digital Marketing

Government Administration

### "Good if in MS system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 27, 2026

Pros

Really good if you’re working in the Microsoft ecosystem. Everything being in one spot is handy. Chats, files, meetings, it’s all there so you’re not jumping between platforms.

Cons

Can feel a bit clunky and slow. Too much going on sometimes and hard to find things quickly. Notifications get out of control as well. Joining meetings isn’t always smooth, especially for people outside the org or through their QR system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

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