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Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.
Provider
Microsoft
Located In
United States
Foundation
1975
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Documentation
Support
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)
Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.
Content Source: Microsoft Teams
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Reviewers highlight Microsoft Teams as a powerful collaboration platform that integrates various tools to enhance team communication and productivity. They appreciate the ability to collaborate in real-time on documents, spreadsheets, and presentations, which significantly improves efficiency and workflow. The platform's seamless integration with other Microsoft applications and its comprehensive set of features make it a valuable asset for teams to work together effectively, regardless of their geographical location.
Users find the chat functionality in Microsoft Teams convenient for quick communication, with features like instant messaging, group chats, and integration with other Microsoft apps. They appreciate the ability to send GIFs, emojis, and reactions, which adds a fun element to interactions. However, some users experience issues with chat notifications, finding them either too distracting or not noticeable enough, and they also mention difficulties in managing and locating group chats, which can be cumbersome and affect the overall user experience.
Pros
I really like Microsoft Teams. It is a great software and it has been a lifesaver for me. I highly recommend using it.
I like this software because it is secure and allow file transfer while having a fast, good quality meeting.
Customization as per requirement. Call quality is good and screen sharing control works like a charm.
If you're apart of the Microsoft ecosystem or thinking of becoming part of it, Microsoft Teams is great. They have multiple third-party integrations, pricing is great, UI/UX is great.
Cons
Very little to dislike and cannot think of anything that bad i would comment on it. The negative is the shade of purple it uses.
There are actually times, and I hate to admit it, that I get too frustrated trying to use Teams to call other Macs, that I switch over and call them on Zoom instead.
It is such a steep learning curve, it all looks very confusing and disorganized. I have a hard time figuring out how to navigate it.
Sync with desktop prone to errors. The UI for editing in teams is horrible and prone to errors.
Most Recent Video User Review for Microsoft Teams
SEE ALL VIDEO REVIEWS
Microsoft Teams Review: Saves So Much More Time.
Rick N.
"A Flexible Yet Complex Communication Tool"
Overall: I was satisfied with Teams as a communication tool. It's highly flexible and widely adopted. While managing the details can be a bit cumbersome, it's still an excellent option for medium to large organizations.
Pros: Microsoft Teams is a well-known and widely used communication platform. It integrates seamlessly with other Microsoft services like OneDrive and Office, making it easy to connect and collaborate. Teams allows you to communicate, organize your schedule, and even conduct video calls all within the same tool. If you're already using other Microsoft services, Teams is an excellent choice for flexibility.
Cons: However, it can be quite heavy, much like other Microsoft tools. The web and app versions offer different features and functions, which can be confusing for some users. Additionally, Teams has relatively high operating costs and requires some expertise to manage its settings effectively.
"Very useful tool which extends beyond mere communication."
Overall: Very useful tool which extends beyond mere communication.
Pros: Very easy to communicate, hold meetings etc. Like the calendar functionality and seamless experience. Beneficial that one can keep everything in one place for a project.
Cons: Can become difficult when arranging meetings with people outside of an organisation. You have to get used to working with the groups and individuals to avoid confusion. It has been tricky with us as the organisation limits what we can and can't share/save to Teams. It would be great if we could use it fully. Zoom has some better functionality for presenting training but as that is not our focus, Teams was a better choice.
"Microsoft Teams - great at a lot, not so much in NDI"
Overall: It has been mostly good, the move over to the new Teams interface has caused a couple of odd bugs, however, these are bugs that they can fix.
Pros: It is very easy to setup meetings, townhalls, live events, webinars, etc. compared to other platforms.
Cons: The NDI functionality within Teams is exceptionally buggy at the moment with inconsistent functionality. We will have the NDI working flawlessly today, and tomorrow it won't work... on the same computer and same account.
"Useful, Collaborative but could be tidier"
Overall: Overall I have a good experience with Teams, we use it with a team of over 100, and it offers us the platform we need to communicate and collaborate well.
Pros: Generally speaking, Teams is a great collaborative platform, offering all tools and features you need in order to work with fellow colleagues better and more efficiently.
Cons: Although Teams has everything needed to be a great collaborative platform, the layout compared to competitors in the same market, lacks and is confusing. This lets Teams down where it could be a really incredible product all round.
"Microsoft Teams End User Review "
Overall: Excellent, my experience with the application has always been 10/10 and i often recommend the application to other people i have to come into contact with while at work.
Pros: Teams is a versatile messaging app that allows me to contact and meet with colleagues all over my region and internationally with ease. In addition to the meeting features since it is a Microsoft 365 applications its integration with the other Microsoft apps provides a huge benefit to file sharing also.
Cons: Microsoft teams is a versatile app and in my everyday usage of the app i rarely have and issues with the application with the only issue only being app setting being changed sometimes.
