Microsoft

Microsoft Teams

4 / 5 368 reviews


Average Ratings

368 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About Microsoft Teams

Unite your team members using group chatting tool that offers file sharing, online meetings, and calls.


Microsoft Teams Features

  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Microsoft Teams Reviews Recently Reviewed!

Quick and Efficient

Dec 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The biggest pro of Microsoft Teams is its integration with a windows environment. It works well connecting to Office 365 and Skype for Business

Cons: Sometimes I wish that Microsoft Teams had more features and the ability to have more functions specifically within its "Planner" feature

Overall: The benefits from Microsoft Teams is that we are able to have an area to communicate as a team that integrates with our windows enviroment.

Everything you need for day to day management at one place

Dec 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Excellent package to manage each day to day activity
Useful for management as well as at team level
Ample amount of Apps are available to use

Cons: Packaging and pricing could be improved but not a deal breaker though.
Infact it gives flexibility to choose what you need

Awesome migration experience & the entire Office suite integrates much better than previous versions

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: - Ease of use and the integrations with other platforms and software have really gotten a lot better. - Outlook links seamlessly to Exchange O365.
- Mobile apps are great!

Cons: - Office 2016 on the local machine can appear to be slow when you run it on slightly older devices.
- When setting up local Outlook profiles, connecting to Exchange O365 gave problems to some users who had personal accounts with the same name.

Overall: - Better integration on Skype 4 Business
- No longer need to worry about Office Suite licensing for each user
- 100GB mailbox size
- 1TB of OneDrive storage

Great cloud based solution but too slow to edit documents unless you download them.

Dec 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud based, work from any device. Lots of programs included. Much easier than setting up your own IT infrastructure. We are a small company and it allowed us to be up and running immediately with little set up.

Cons: Have to go through administrator to make layout changes. Lags when trying to edit documents online.

Overall: Very easy to set up and maintain. Office is the standard and this makes it easy to stay up to date and collaborate with teammates.

Getting better but still no Slack

Dec 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Collaboration between teams is possible. The integrations with office 365 apps is helpful. The fact that is it included with an office 365 license for free is it's biggest selling point. They are attempting to merge Teams and Skype for Business/Lync now so it's future is still in the works. Video meeting features are nice.

Cons: No Linux support outside of the web app, which does not support browser notifications or notification sounds. Not even close to slack in the number of integrations with other products. Slack has a better conversation flow than Teams does. Conversation threads in conversation threads can get a little confusing at times.

Overall: Cheap Team Collaboration if you use Office 365 already

Teams replaced Skype for Business for us. It combines multiple features into once interface.

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: Clean interface. Relatively easy to use. You are able to send messages, gifs and files to co-workers.

Cons: Not that feature rich. It uses onedrive as a backend to store files. There aren't that many plugins for the software.

Overall: Easy to use messaging platform for employees. More reliable than skype for business.

Poor quality cloud based implementation of bloated MS Office

Dec 12, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: It is hard to express positive statements about the product and service, it is something you still have to have but not for much longer. All it really does is make an old style desktop product work in the cloud with little benefit

Cons: Very slow performance
No collaborative editing in real time
Feels like bloatware and too complicated for users
Too much complexity to get value from it
Calendar is appalling and does not integrate with mobile well
Really poor product, G-Suite so much better

Overall: None, forced to use it

great

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: great collaboration with coworkers with office 365 software. nice integration as well with regular office products

Cons: because microsoft software is extremely extensive making it difficult to trace down issues with it.

Microsoft Teams is getting more and more features every month

Dec 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Being part of Office 365 Teams is constantly getting new features every month which means it is constantly getting better. We've been big on Yammer and Skype for Business and I can see that these are all merging more and more into Teams.

Cons: The desktop client at first was a bit clunky but it is getting better as they develop the product more.

Big improvement over Skype for business

Dec 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that they are trying to compete with slack. The collaboration and integration features are very cool. It also allows you to create a private SharePoint for your team, quite nice. Wish it was as stable and seamless like slack though.

Cons: I find it's a bit of the same with Skype. If you're not signed in you don't get notifications through email as it was designed. At least there is a solid mobile app though.

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Excellent product mix and connectivity

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the way the apps interact with each other and the fact that they can be downloaded to my systems or used online. Having 1TB of cloud space in OneDrive simplifies things tremendously. Likewise, being able to download and use the apps on my Android phone ensures that when I need something, it is available. Last year, I implemented Office365 for Education in the school where I serve as Director of IT. For all of my users, whether using Windows or IOS, the transition was nearly seamless. We also offer this to our students and teach them office productivity skills utilizing Office365 apps.

Cons: I prefer the web user interface for gmail over Microsoft Outlook. Nevertheless, Outlook provides most of the same features, just presented differently.

Overall: Extensive user collaboration suites as well as familiar interfaces across operating systems.

Simply the only true option

Dec 07, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The suite has loads of feature, it is a juggernaut of power when it comes to managing tenants for documents, emails and collaboration. It also has an amazing support, very fast and able to solve problems.

Cons: With the loads of features the suite can deploy, it also comes with a level of complexity above most of its few competitors. Yes, you will miss the easy of use and the UI of Google, but the problem is, try to use Sheet once and you will miss a lot Excel.

Easy, peasy

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: This is simple, intuitive and comprehensive software. Highly versatile. Great visual displays make it so easy to navigate, even for a novice user. Really love the preview page in emails, especially for viewing attached documents. Lots of options are always at your fingertips.

Cons: Setting up subfolders has created hick-ups for me. It isn't a straight-forward process. There's so much available it takes time to get through all of the options.

Office 365 in my daily work

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The new interface design is a very easy to use, clean and really interesting. Office 365 is really conected with Office 2016, and the implementation to save the files directly to OneDrive make the things easy and better to work with collaboration with the team at the job office. Work from anywhere in a fluid way with your favorite Office applications and follow where you left off with any device. Use Office applications such as Word, Excel, PowerPoint, Outlook and OneNote on any device or in any browser. 1 TB of storage in the cloud for your Office documents and everything else. The best thing about Office 365 is that it facilitates the possibility of using online tools, but also takes full advantage of the tools installed on the desktop,

Cons: The use in a MAC laptop is poor and is not as optimized as in Windows The need to have a strong and stable internet connection with broadband speed If we want to access Office 365 from any device with any operating system we can do it as long as we have a compatible browser. The experience is not as good as it should be. For example, if we try to access from Linux with Chrome as a browser. Since Firefox 5.0 has not worked as well as it should. The truth is that without SilverLight, or its equivalent for Linux, the experience loses in speed and usability.

Mostly use when desktop version is not available

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I use the free education edition. Some of my friends don't have Office, in those circumstances I can use this for my requirements. Very easy to work with. Just like the desktop version.

Cons: In my country load shedding is a common phenomenon, so when the internet is down I can't have access to it, and not everywhere my smartphone has 3G connectivity, so I can't use this on a regular basis.

Overall: I am using the student version, and it feels great to have this option.

Microsoft Teams is slowly becoming a Slack competitor and should be given consideration.

Dec 06, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I work for a company who is slowly transitioning from using google drive as our main source of cloud storage over to full Office 365. As part of this transition we are also migrating from Slack to Microsoft Teams. I would say that for the most part Teams has just as much functionality that Slack offers with the added benefit of having deep integrations with Office 365. Teams makes it very easy for me to stay up to date with my team and also share Office documents that I have been working on.

Cons: To continue my comparison with Slack one thing that is lacking in Teams is integrations with third party apps.

Awesome and easy to setup

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: easy to setup and administer really good never had any proglbems with downtime or anyting like that price is good also

Overall: Awesome

Great tool for inter-office communication.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to set up group chats to easily have conversations and share files with my co-workers.

Cons: The statuses don't update properly. I regularly see that a team member is logged in to their computer and using Teams, but their status is set to 'Away' and doesn't auto-update to 'Available.'

Cannot believe we didn't switch sooner

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love everything about Office 365. Our office made the switch about 3 months ago and could not be happier!
Being able to access all mail and documents from anywhere you are is a lifesaver and time saver. Very user friendly and easy onboarding.

Cons: Only thing we do not like is the inability to sort mail in folders and inboxes as easily online as on the desktop client.

Overall: So far everything has been great about Office 365. Have not experienced any downtime as of yet.

Great product for personal and Enterprise needs

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can select different sets of features for different needs. Personal and Home editions allows you to use just desktop software and some useful cloud services. Enterprise plans adding cloud services like Exchange, Sharepoint, Skype for Business and more, without utilizing your on-prem infrastructure

Cons: You need to have deep knowledge of on-prem infrastructure if you need to use all the features of integration between your services

Convenient cloud-based Office tools with constant improvements and new features.

Nov 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Most, if not all of their Office suite software available online with the option to install locally on your personal computer. It's very convenient to have your cloud-based documents available anywhere you go. If you have an internet connection and a web browser, you can get to work with your documents.

Constant improvements and rollouts are being made to the Office 365 experience, which continues to add value to your experience with the product.

Cons: There is constant improvement and change, and this can sometimes be concerning for certain products rolled out, as they will sometimes be retired, for reasons best known by the vendor. However, staple products like Excel and Word won't be disappearing, this is more of a concern for newer/lesser-known products, and it is unlikely that they will remove products without notice.

Another side-effect of constant improvements is user interfaces may change or be completely overhauled. When this happens, previously available features may not be included in the newer interfaces, or may be rolled out at a later time. This can be frustrating for users who are used to a certain interface.

Overall: Office 365, the way our campus is licensed for Microsoft products, began as a free benefit to offer faculty and students, kudos to Microsoft. Cloud-based storage for personal files makes it convenient to utilize Office 365 for home as well as work, while also providing cloud-based resiliency for files, instead of relying on multiple places to store files and software.

Sophisticated email management

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: This has a lot of great features for organizing and managing email, and has the benefit of syncing up with other Microsoft products to make the whole system even easier to use. It is easy to attach documents or OneDrive files, and even work collaboratively.

Cons: Some of the layout of the different features could use to be rearranged for better ease of use. Sometimes important emails do get filtered into junk but very rarely.

My team uses Teams to quickly communicate, share daily notes, and collaborate on projects with ease.

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like that it will keep conversations in one place, and that they won't disappear after seven days. Being notified of a new message is great too, since I could miss something when it's hidden.

Cons: We integrated Smartsheet into our Teams site and we have to log into Smartsheet every time we open Teams. This is annoying as I just want to see the sheet quickly instead of sifting through signons and refreshes.

Overall: Shared location for conversations, files and projects requests is one of Teams strong suites and that is one of the reasons we use it.

Useful, but sometimes slow, no support

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy most of it is to install (having issues with Outlook, though). Very happy that new pages of excel open in a new window by default.

Cons: Outlook moves incredibly slow. My work exchange account is fairly large, but I don't have any issues with the app I use on my phone (not outlook). It is slow to complete sync when I open it, and the shows "not responding" throughout use. I tried reinstalling, and now Outlook won't open. I can't get any help from Microsoft.

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Similar to the previous Microsoft Office

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most about this Office 365 is the new feature which saves everything in the Cloud. If you are working in a Word, PowerPoint or Excel document, it will save itself in the Cloud. I use Office every day because I use a lot Word, the quantity of options it provides is perfect because you can do almost anything you want. Word, Excel and PowerPoint are very complete and they provide all the features I could ask for.

Cons: What I like least about this software is that I like to keep my documents in my PC's folders, but there is not an option that allows you to save the documents in both you PC and in the Cloud, you have to save them separately.

Microsoft Teams is a great collaboration workspace.

Nov 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Microsoft Teams makes it easy to collaborate, particularly for project teams that exist in different physical locations, as the software allows you to manage and maintain a shared thread of communication along with sharing and storing multiple project artifacts (documents)

Cons: It is at times more challenging to use Microsoft Teams to edit documents simultaneously amongst team members.

Overall: Collaboration, shared communication threads, single sources of truth for document artifacts.

Microsoft Teams flexibilty has made communicating with other departments so much easier.

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used this product for projects that include multiple teams where there are individuals in different locations. Teams has allowed the communication process to flow so much better between all team members and has helped reduce the possibility of any confusion. Being able to post a picture or document seamlessly into the conversation has also helped clarify any miscommunication. I also like the capability to include all documentation, notes, etc. in the Files tab that can be easily accessed from the main screen. That is another great feature that has been very useful. In the past we have used Microsoft Lync and Skype for Business but i have that Microsoft Teams is a far better communication and file sharing tool.

Teams is trying to be a team player, but not quite there

Nov 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Teams has a nice format and is very easy to set up. It is a good way to keep everything in one place and have conversations with your team.

Cons: Some functions that would be useful to our team are just not there: we would like notifications when a conversation is updated (maybe an option to get a daily notification?); Files are not in the cloud, so we may have one version of a file in Teams and another in OneDrive; we added a tab for meeting notes, but it only shows the first one - new users need to know how to find all of the following documents. It could be a little more user friendly.

Microsoft Teams Allows People to Collaborate Easily as a Group

Nov 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Microsoft Teams is efficient in bringing people together and allowing ideas and responses to flow in an online setting.

Cons: When a team works remotely and isn't able to get together in person, software like this is vital- but it's not the same as being together in person or even a video.

Microsoft Teams is a steadily-evolving communication platform with a lot to offer

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the concept of teams in general as a communication structure. The ability to have teams then individual channels underneath those teams leads to a lot of flexibility. You can favorite the teams you are most interested in, and you can follow specific channels underneath those teams if you are just interested in particular topics.

Cons: Notifications still need a lot of work on the desktop app. Sometimes the taskbar icon flashes to indicate you have a message, and other times it doesn't. Audible notifications tend to work pretty well, but it's annoying having to constantly listen to your computer for reminder. The mobile apps work quite well with regard to notifications. Often, I see those before I see notifications on the desktop apps.

Overall: It's a solid communications platform that comes included with Office 365 accounts. This was a great solution for our company, as we got tired of maintaining a list of Skype accounts for everyone, and it was time-consuming having to manually add each team member to your Skype list. Teams allows you to organize your discussions, and new team members can see all of the previous communication history, so they can get caught up on the discussions.

Mostly use Excel and Word, for resumes, cover letters, and personal budgets.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Word is amazing, has everything you might need for a professional text document, ability to track changes is a lifesaver. Integration between programs is great.

Cons: Sometimes user interface is clunky, and font changing from old versions when converting or saving in new software messes things up.

Overall: Ability to produce professional documents, whether a spreadsheet or text.

Microsoft Teams is a great addition to the Office 365 suite.

Nov 16, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Team communication, integrations, and the clean UI make this an attractive Slack replacement. Microsoft Teams has the potential to completely replace all my other team communication software.

Cons: Microsoft Teams is not always intuitive and integrations are generally clunky. Keep the updates coming!

Office 365 is essential for businesses!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: No more hosting email on-premise! Microsoft hosted email with Office 365 has be stable and reliable for all of our business needs! Plus we get to install Office on up to 5 devices for every license.

Cons: The costs can add up if you don't upgrade Office on a regular basis. If your business doesn't regularly upgrade to the newest Office version than O365 wouldn't be a great fit.

Easy unification and settings, of the teams communications and content sharing

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and to find the contents inside.
First easy steps for the settings and deploy.
Integration with the current active directory environment, including with the Azure AD.
Mobile and desktop apps in IOS/MacOS, Android and obviously Windows and web.
Cloud based application, easy to the scalability.

Cons: High dependence on a SharePoint site or templates to can add more extended capabilities as document, library. The adding of more external components to extend his capabilities in some cases, could require advance knowledge on the.NET code.
It needs more integration with other parts of the Office 365 suite.

Overall: Teams definitions and spaces to share his concerns and followings.
The unification of the contents and his democratisation between the teams.
Quick edition of the contents with the Office 365 suite capabilities.

Cloud based MS office version, great for startups!

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: My partner and I decided to purchase Office 365 for our startup that we initiated few years ago. With a limited budget and with employees working for us from remote locations (all over the world), this was a great solution for us to provide MS office tools to the team in an affordable and secure way!

Cons: I personally missed the look and feel of desktop based MS Office tools. But, once we got used to using the web versions, it worked out fine. I remember having compatibility issues specially when sending documents, the other person also needed to have the web version to open the files. So, it was a challenge. I am not sure if this has been resolved by the company by now.

Overall: It's a great product for a startup but as you establish bigger, you might need the desktop version.

Microsoft Office 365 was a game changer giving me the flexibility I needed.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work in a multiplatform environment. Having the flexibility to take my documents with me (in the cloud) and sign in to any device to access them has helped me become more efficient while in the office and on the road.

Cons: The only con I can think of was how long I had to wait to get One Note on a Mac. I love the features and functions of One Note and I am jus now able to start using it again.

Overall: Efficiency and the ability to get my documents when I need them

Essential Software for Business

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This package of software is essential to running any business. You literally cannot run a business in the modern era without it.

Cons: Occasionally there are some issues with Exchange. Generally there are not any negatives with Office.

Overall: I use this software daily to practice Law. From the mobile apps to the desktop software I use it all and am dependent upon it for my business to function. I have used other software but nothing compares.

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Flexible team-management software comparable to Slack

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is simple to use. In fact, when you start it almost looks too simple. Just create a "team", add the features you want on that team, and off you go. The "team" is simply a way to keep information together about a project, group, or anything other central topic you can think of. It can track conversations, have a wiki, keep track of tasks and files, have a KanBan board and more.

Cons: Sometimes it feels a bit scattered. It is a new way of looking at information and it can be hard to get your mind in the groove of how it works.

Overall: It keeps all of our data together in one spot for a particular topic. That allows us to more easily transition from topic to topic while having all of our notes and other details contained in that one spot.

We've moved to Office365 in the past few years, and have found it useful, if a bit clunky

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Online availability of applications is very convenient
- The administration side works well
- It's easy to link up with our existing infrastructure and SSO

Cons: - It is slower than the on-premise equivalent
- The online apps are not as functional as their offline equivalents
- Syncing up to a local client is not as seamless as it could be

Overall: Easily access Office products anywhere in the world

Offers a great suite of products for an affordable price

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As an administrator, Office 365 makes managing licenses a breeze. Integration with on premise Active Directory is simple and makes for an easy way to manage users and their emails.

Cons: Things are constantly changing. Change isn't necessarily a bad thing, but often times changes will come when something is broken and before it has been fixed, which can make for a one step forward, two steps backwards environment.

A good over all experience with a complete and evolving solution

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Complete solution. They are continually updating and adding more features. It is pretty easy to use. Design mimics the design of the familiar Office desktop products so employees are already used to the interface for the most part. Support is pretty good once you get them to understand your issue.

Cons: The interface can be slow at times, especially the admin interface. Sharepoint is also less than snappy. The admin interface can get complicated especially in the exchange portion and the Security and Compliance portion.

Overall: A complete email solution with some developing collaboration features.

Terrible support

Nov 13, 2017
1/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Nice to have access to everything via one admin. Its better than most other software options, but they just have terrible support

Cons: The support is very poor. Had issue with updating credit card and it took over a week and several phone calls. They provide very bad support for something that is supposed to be business grade. Long wait times and 2-3 day response times where they ask basic questions and then take a another couple of days from the time you respond. It also works poorly with mac, but there are really not many other options

Office 365 - An incredible collection of integrated business software

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 allows cloud based email, word processing, spreadsheets, presentations, databases, that can be accessed almost anywhere on almost any device. It is true business class with a range of subscription options that suits any business need. This barely scratches the surface as the range of possibility seems to grow all the time.

Cons: The sheer size and complexity of some of the functions and possibilities can also be a negative as some aspects can be beyond less technical users. Some of the more complex functions will need expert technical help, but, there is a lot of it out there.

Overall: Total business software. The biggest thing we get from it is being able use our email in the office and remotely on any device. We are always looking to see how we can build on it. It is very quick and easy to add new users.

We love Office 365. our office and our customers could not live without it.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's like having your desktop with you 24-7. It's great to work with colleagues and share and edit documents in real time.

Cons: It opens a lot of new Windows all the time, but that just takes something to get use to. This is using the Windows version and not the mobile version.

We have implemented O365 into our school. It was very easy to roll out with our students. great job!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability for students to use the online programs and they ability to save their work instantly without having to manually select all the saving steps.

Cons: Sometimes our onenote freezes and does not load for all students. Not often, but just a few times which was difficult

B36c8e65bc97ac11ccfe48665dc3cf64

I create software UI and value user experience, so I was pleasantly surprised at office.com

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very well designed. The navigation is easy to use and features are exactly what I need when I work away from the office. Many cases, I will use office.com over Outlook. Very impressed with it. In fact, I catch myself raving about it.

Excellent way to communicate with coworkers.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease with which we can share any file type with a simple drag and drop. The fact that we can easily communicate and share edits make group projects very easy.

Cons: I think that a feature that would truly be desired would be the ability to mirror your own screen live to another user or manipulate the screen of a coworker in order to easily show coworkers how to do simple tasks on their own computer. This would give users the ability to ask someone a question and have the person show the solution on their own computer without having to walk across the office, or in other situations, communicate more effectively with those coworkers not in the main office.

Overall: The ease of communicating with all team members and coworkers

Great functionality!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that essentially everything integrates with my office products, and that is all cloud-based now so that all of my programs and email are accessible from everywhere!

Cons: The apps for Android are not that great and could absolutely use improvement. The Google inbox is much more user-friendly and should be modeled.

Office 365 administering is so easy to access and i have wonderful experience with it

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is to administer the mailboxes and its all GUI based no need to run commands. Its easy to work on and the help button is helpful too.

Cons: it should not be subscription based or infact there should be option to buy it rather than pay for subscription every month or year.

2feca049fe4cff9de144e9fcf216c7fc

I'm a fan of MS Teams. Briefly used in my company, and

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Pros: Its REALLY easy and intuitive. I prefer it over Skype (comparable to Slack- but not as cool IMO), which was bundled in our O365 business package. However internally Skype is preferred.

Cons: Seems redundant to what Skype is supposed to offer w/in O365.
If your Microsoft bundle doesn't come with Skype, please try Teams

3c6a93197a45bc44e98d5d11bb383277

This has been a great tool for communication between our locations.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that we are able to communicate with all staff members across multiple locations quickly and effectively.

Cons: I dislike that we cannot see when someone reads the message, without replying. Otherwise there have been no cons with this service.

access to all the Microsoft apps for a great price

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The license allows me to leverage several devices under the same account and share with with my family

Cons: I had some problems transferring my desktop Outlook account to the Office 365 email account, but was able to get through it

Overall: best software, update regularly

Pretty satisfied with the 365 suite. Implementation/learning the suite had growing pains.

Nov 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like having all of my office apps connected and have the ability to share online documents that can be updated in real time without going back and forth with "version".

Cons: There is a glitch when it comes to having more than one user edit a document at once on the browser-based apps. For example, if a teammate and I are both editing a PowerPoint deck together, it becomes slow and sometimes deletes changes one of us is making. If she were to open it in the semi-offline mode then my changes in the browser version would overwrite all updates she makes in the semi-offline mode. We have figured out these things over frustrating times, so by now we have workarounds, but I would love to see improvements in that area.

Overall: having a comprehensive solution to office management

I use software within Office365 daily and never have any issues.

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, many different programs included, andlots of support and help online and available if needed.

Cons: The software is only offered on an ongoing subscription basis rather than buying the software outright. Monthly or yearly payments for software use isn't ideal.

I use Office 365 for all our sharing needs.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Office365 to create Sharesites within our organization. It's an absolute necessity for us as we all need to work on the same documents simultaneously. Thanks for functions like ShareSite, we can now all edit the same document remotely and not have to email a document back and forth between users. It's also great for keeping archival information.

Cons: It took some time to get used to the functionality available, mostly because most of us are just used to doing things the old way. But everyone should embrace the new functions of Office 365 even if there's a small learning curve.

Overall: Being able to share and work on multiple documents with multiple users has been a plus!

Office 365 is great

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Office 365 is a full suite of office products with the lowest level containing Word, excel, and outlook. All having could based storage allows on the go access

Cons: The monthly cost and never owning the product can be costly for some. This could lead to loss of documents...

Dfcae9f1f1f742c030b94649a9117327

We went from an in house server to Office365 for our non-profit. Best decision ever.

Nov 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that we can access from anywhere! Alot of our directors/employees do business thru-out the city...they are not tied to a desk.

Overall: Ability to be productive anywhere, and saved quite a bit of money.

Best ever

Oct 29, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Office 365 is best always with various sparkling features. I use it everyday and never face any difficulties. It is easy to use.

Cons: Interface should be more attractive and easy in look. Sometime my items get blank in office which should be fixed

Excellent suite

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Cross-platform suite with cloud capabilities
- Office 365 solves the problem that MS Office Suite previously had, i.e. collaboration
- 1 TB storage area
- Good integration with Outlook
- Collaboration and emailing with two easy steps

Cons: - Not that great with different platforms such as iPad or iPhone
- Google doc is free to use
- A few glitches when using the software

Overall: It's very easy to use if you are familiar with MS Office but with the additional capabilities of working on it in real-time with other users. Collaboration is very easy with Office 365.

Slack Copy Cat hits in some areas but mostly strikes out

Oct 17, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the UX of having my meetings and files in separate tabs vs Slack. I like the built in screen sharing and voice chat. It is nice that it can plug right in to your microsoft ecosystem very easily. I like the threaded conversations.

Cons: I dislike that you can't customize the look and feel. I don't like the way that it handles notifications per channel. The overall experience is more corporate software vs slack felt "fun" to use. That may be a plus to organizations that want more of that feel.

The quickest way to expand your office is to take it with you everywhere

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For quite some time, the Microsoft Office suite has been an indispensable tool for productivity in a wide variety of industries. Office 365 ensures that will remain true for quite some time to come.

The recent UI revisions make it much easier to navigate. The web-based design makes it just as easy to pick up the iPad to tweak your presentation as it would be to do so sitting at your PC. Sharing your presentation with others in your organization is also very easy.

Cons: Several of the applications have severely limited editing capabilities. While there is great value in being able to review and make small tweaks, it can start to get a little frustrating when you're looking to make use of your time on the road but the application doesn't offer all of the time-saving features you're used to. For example, tab does not move you to the next cell in Excel. Instead, you have to click on the cell you want to edit.

Overall: Office 365 can improve productivity by bringing your office with you on the road.

D158ace920e5b4fd3993382128b395e6

This software suite is aptly named - pretty much all of our clients use it. Microsoft is ubiquitous.

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: O365 is the gold standard, right? Yes, there are other spreadsheet composition apps you can use but they're all compared to Excel. The measuring stick for how a word processor or document editor holds up is how similar it is to Word. PowerPoint is such an industry standard that people use it to describe a sequence of slides prepared for presentations even when the creator used a different piece of software. And so on.

Cons: Real talk - Cloud Tech Smart is principally an IT services provider for small businesses. Tier 1 help desk stuff is our bread and butter. So, if a client's Outlook is being weird or whatever, it's me who calls. Not them. And I have to say, Microsoft's customer support DOES eventually resolve every ticket I bring to them but they don't make it easy. First they want to make sure I am who I say I am. Clarifying that the person who originally purchased the license has outsourced his IT department to us is insufficient - sometimes I have to log in to their admin portal and send an email as whatshisname to tech support to tell them to trust me. After we get through all of that, the tech working on the issue insists on going back through the troubleshooting process starting from Step 1, no matter how much of that I've already done in the hope that I could resolve the issue without calling him in the first place.

Anyway. Like I said, I've never opened a ticket that couldn't be eventually closed with a desirable resolution. But I do know one client in particular (a lawyer) who wanted to litigate over a problem that took literally days to fix, was ultimately Microsoft's fault, and the solution for which was to just delete and reinstall the software, which is what I wanted to do in the first place but was explicitly told not to by the tech who took my ticket. So there is that.

Great Program to use. Very easy to understand. Love the flexibility

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most about office 365 is the convenience of having office 365 at your fingertips is awesome.

Cons: I really don't have any negative thing to say about the program. If anything, I would say add more features to use within the software to help with productivity.

7fcb4aebab0fa4c3e79b092c4f246680

Still the best but free alternatives are close behind

Oct 10, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fully featured corporate office suite, with everything you need to author docs, analyze numbers, give presentations. Fully featured, all other platforms are benchmarked against Office 365

Cons: Expensive, hard to use and terrible support. I am a power user and I utilize 95% of what Office can do but that's because I have learned it over the years. Free easier to use alternatives are hard to ignore. You don't get any support from them but Office's unpaid support is bad anyway. And paid support it a fortune.

57dbab3a05e9d0a05bf06357a7071205

Has all the features I need, with many other bells and whistles. Great for basic and advanced users.

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Highly advanced formatting features for documents, spreadsheets, presentations, and other documents. Documents can be shared and edited on the web, and can be edited by multiple people simultaneously. Highly polished, easy to use, and well supported.

Cons: Subscription can get expensive, should only be considered by those who need the advanced formatting features. Online editing has issues at times. Doesn't integrate with other services, limited to Microsoft's platform.

Overall: Office has helped me write college papers and official documents for work, and the spreadsheets are used extensively in my workplace. Excel makes data easy to work with, and has fantastic charts and visualizations for data. Powerpoint has been much easier to use than Google's presentation software, and gives me more control and flexibility.

Easy to use, easy to install, less easy to trouble shoot issues, but worth the cost.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like how easy the software is to use. It has multiple features, more than you can use for any one application, which makes it a very well rounded option for most customers. Provides email, presentation, word processing, spreadsheet, and many more options.

Cons: If you do run into issues and you haven't paid for phone support you are left to the template answers to problems, or to use online blogs and other customer reviews to resolve issues. This aspect is my opinion is lacking compared to the type of product offered.

Overall: I rely on this software daily for business operations, it is a work horse and with each update it appears to be more and more improved and reliable.

Office online has made things really easy for me.

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that if need be I can install and sign in no matter what computer or device I'm on. So convenient when I don't have my computer, I can just install and use.

Overall: Made my life easier when not around my computer.

A must have software for work, home, and to share documents with others.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Years of using Word, Excel , Powerpoint, make the Office 365 low cost of learning, the most used and de facto standard.

Cons: Too many functionalties, maybe I use no more tan 15% of available functionalities. There are other better alternatives that can replace PowerPoint.

Overall: The Office 365 for home offers 1 TB of storage in the cloud for each one of the 5 members of the family.

E2fbae38e520280e43983502a2e86686

Microsoft's re-envisioning of itself is going somewhere...

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The full office 365 suite has allowed our company to switch over several hundred sites onto a cloud based method of data storage and communication; this gave a great discount in purchasing software needs in contrast to the standard "software suite". There is needed functionality and features, and with everything web based any computer can be up and running in seconds.

Cons: Microsoft's original UI was a little bland in regards to guiding the user where to go, but they are working on that with the new Beta.

As an everyday user, I'm satisfied overall however think the product does leave a lot to be desired.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Great integration between mail and calendar invites. Outlook especially is an incredibly strong tool and makes business and communications incredibly efficient, effective, and intuitive.

Cons: Beyond the Calendar and Outlook, the other internal tools were subpar. I tried out Teams in my department and found it buggy and hard to use for basic tasks. Plans was also not the most-intuitive tool for task tracking and didn't allow for the type of actions/information input that would have been most useful to me and my department.

Overall: As the backbone of my organizations online communications, especially email, this software is essential to my daily work.

has a lot of great functions but is a little complicated

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like all the functionality and ease of use with all the programs and being able to use it on multiple platforms.

Cons: It is a little complicated and sometimes has glitches, manuals aren't that helpful and is a little overwhelming for a beginner.

Overall: able to get out reports and presentations easily

The best cloud office you can get

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All office applications you need. Easy to use. You can use it on five different units. Great cloud storage capacity and easy to transfer files in both directions

Cons: The cloud email client Outlook is very limited compared with the desk version of Outlook. Not able to download Sway presentations

Overall: It allows me to have easy access to my documents, pictures and files. You do always have the latest version of the applications

Great features for companies and organizations

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Office 365 replaced the need for an on-premise Exchange server. It works well with newer versions of Office and Outlook. Microsoft continues to add features and functionality.

Cons: Support is provided by overseas call centers and is often difficult to comprehend. Office 365 does not work with older versions of Office 2003, 2007, and 2010. This requires workstations to be updated via retail upgrades or purchasing the more expensive Office 365 subscriptions.

Office 2016 in the Cloud

Oct 03, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The web based Office Apps and OneDrive integration. Better overall value for a "Microsoft" shop after factoring in the cost of traditional Office licensing plus services like email and cloud storage if you utilize a software upgrade schedule that's less than 3 years for your users.

Cons: The horrible backend administration that still requires PowerShell to fully configure the applications for use in mid-size to large businesses. Inside Microsoft Support has also been very poor, we highly recommend finding and using a 3rd party partner/provider for all O365 support.

For mid-size and larger deployments there's no really good way to deploy and install the Office Suite either that keeps it simple and scripting free. The Microsoft update channel currently determines what programs are available too, if you want "Access" included, that required being in their current channel rather than the more stable and tested update channel that businesses typically use.
Overall it's a step back administration wise for any IT shop having to devote a significant amount of additional time and effort in setup and maintenance similar to the old days of running your own Exchange, and local installs with MSI's, and GPO's. Our 6 years with Google Apps in comparison was hands-off zero maintenance with only a couple small incidents of downtime for a few percent of our Gmail users.

Overall: Better overall licensing.
Higher utilization of Applications by Staff.
Better integration with IT Roadmap for services with Microsoft products and included free apps like "Teams".
Solid integration with Active Directory for native Single Sign On.

It is awesome for interoffice sharing for documents, communication and correspondence.

Sep 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work for a local nonprofit organization and was introduced to it then. I love how everything is right at your fingertips- From word and excel to power point and SharePoint. I love that it has the ability to share calendars, creating email groups- It's AWESOME!!!

Office on the go!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Portability
Great for offices that have no central location and do not need file servers, etc.
Flexible licensing - drop/add when needed
Cheaper than some aspects of internally hosting.

Cons: Expensive
Constant Changes to products and support sites don't reflect them.
No clear roadmap for product development

I have been using Office 365 for a couple of years between college and business.

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to synchronize data to the cloud and access it anywhere.. It greatly reduces the amount of time backing up files.

Cons: Mobile access has been difficult at times, synchronization, but overall understandable. The web interface does not have all the features as the application.

Office is great again

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Office has always been one of my favourite apps.It is very easy to use and can do a powerful range of functions. For a while it was eclipsed by Google Docs, by now Microsoft have updated it. It now has all the features of Google Docs, plus all the features of Office, which makes it the ultimate office solution!

Pros: Very easy to use. Extensive training videos to show you how to do things. Wide range of advance features such as table of contents, indexes, spreadsheet functions. Can be used fully online and even has excellent collaboration tools to allow multiple people to work on it at once. The online version is free of charge just like Google Docs.

Cons: Can sometimes crash but this is very rare. On the whole it is excellent. I can't think of any way to improve it.

Recommendations to other buyers: Try out the free online version first. If you like it, then you can expand to the paid version.

Prepare for frustrations....

Sep 24, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Cons: Absurd frequency of application "not responding" freezes and shut-downs. Excel freezes several times each day and is only corrected via shutting down...many times without having auto-saved. I've lost hours worth of work when Excel froze into "Not Responding" mode and forced shutdowns without auto saving. Other applications freeze frequently as well, Outlook, Word, PowerPoint , but I use Excel the most. The loss of work performed and productivity time, waiting for the application to re-open has been infuriating. When auto-save has occurred, the re-open then requires saving all the auto-saved files that are re-opened. Auto-save is a great feature! The complaint is that the primary Office applications freeze way to frequently!

Very easy to use and also very fast.

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: What I really enjoy about this software is that it is very easy to use and navigate through and very easy to send and receive emails.

Cons: How it will randomly throw things into my junk folder even though I wouldn't consider it junk mail at all.

I switched to the office 365 portal from google and I will never go back.

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to organize the e-mails that come in. I also am surprised at how easy it is to use the one drive storage system!

Cons: Logging in can sometimes be a bit of a chore as it kicks me out the first time., but as soon as I am in everything is at my finger tips!

Office365 eliminates on-premise maintenance, but comes at the price of limiting advanced functions.

Sep 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office 365 cloud hosting eliminates the need for a lot of on-premise maintenance that use to come with an Exchange server, and also mitigates the need for additional on-premise security to lock down an Exchange server. The uptime has been near 100% (we have had 0 reports of it ever being down) and that has been the most notable improvement for our organization. The rules can all be set through the admin portal, and for the most part, are pretty simple to implement.

Cons: Some of the rules and SPAM filtering is limited in its functionality, and requires an Exchange server to provide these functions. They are never anything you cannot live without, but it is a nuisance if you have a demanding organization who refuses to take no for an answer and does not want to shell out additional money for professional assistance and/or an onsite Exchange server. The speed of the site leaves a lot to be desired, be prepared to wait to get into any portal through office and have to clear out your cache/history in order to get back in on occasion. A lot of the functionality still requires Powershell commands to perform, such as recalling an email or setting explicit policy settings that are not available in the Admin portal.

Overall: Decreased downtime, decreased maintenance, increased security, decreased cost, and decreased risk associated with BCP (Business Continuity Plan.)

Great for Nonprofits working from remote locations

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Office 365 is powerful, integrated and easy to use. There is an option to download programs to you computer and/or use in the cloud. The basic storage is fine for documents. I chose this because of the experience with older versions and the ability to "pay as you go" on an annual basis rather than a large initial investment. Outlook is very powerful and keeps me in contact with clients/members. I can use Office 365 from any computer with a great secure feeling.

Cons: Some of the features take so getting used to. One Note is still on my "to do" list to learn more applications and uses. The online helps are adequate but sometimes I get better response for online forums. I will contiune to use and learn the application to work smarter and not harder.

The Office 365 experience is simply great. Moreover, it is available across all devices.

Sep 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office 365 has all everything anyone can ask for. Right from the familiar Microsoft Word to Powerpoint and Excel, everything is built right in the browser. With sharing ability, multiple users can edit a file simultaneously. This is single-handedly the best feature any small team can expect. Moreover all the clutter of installation is absent. Everything is available on the browser.

Cons: The web page for Word, Powerpoint etc. looks exactly like the offline softwares. However, the presence of all the settings increase the clutter of settings. This also limits the ease of access.

Very stable system but too hard to set up for modern workflows

Sep 10, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Stable exchange (Mail, Calendar) service that is always working. Many configuration options. Very good security and compliance functions.
The phone support is very helpful and always available.

Cons: Some very weird feature choices. Very fragmented system where almost nothing works out of the box or is easy to set up. O365 groups and OneDrive almost unusable (a few months ago) due to windows based limits that exclude even short file names.

Move your environment offsite!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Microsoft Office 365 allows business and users all around the world to move their local environments offsite, empowering a higher quality disaster recovery plan and backup strategies.

Pros: The ability to access from anywhere, any time. The advantage to having cloud based email and applications allows the workforce to be more on the move.

Cons: Email management features such as signature management is lacking.

Office 365 is awesome. That's really all I can say.

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 brings so many excellent features to "boring" productivity programs.

First, the syncing of files across machines, accounts, and cloud storage is brilliant. I can't believe we used to email files.

Second, the stability of programs is greatly improved. Office 365, as a subscription service, gives us constant updates, which is great for bug-fixes, feature improvements, and new capabilities.

Third, the integration into the Microsoft ecosystem is great. We already use Outlook and OneDrive, so now that we only have to pay a single price for all these services spiraled into one is great.

Fourth, look and feel. Office 365 looks so much better than it used to. Not only does our work look better, but on a daily basis we gripe much less than we used to about the ugly windows we stare at for hours.

Fifth and final, Office 365 is just so easy to manage. No more worries about compatibility issues after an upgrade. No more worries about onboarding new accounts, or even waiting for installation from the admin. It's just so easy now.

Cons: Office 365 has some glaring bugs that have just never been fixed. For example, if a file is synced to an off-site location (whether that be in the cloud, a network drive, etc), and the web connection gets interrupted or is not stable, there can be sync issues which lead to conflicting versions of the same file. This is an easy issue to avoid, but it has bitten us a few times.

Over all, the biggest con is just some ugly bugs that seem to endure.

Overall: Cheap, easy to manage, and capable office productivity software.

I use this almost everyday

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The things that I like the most about Office 365 include the programs I can download, ease of use, online collaboration, email

Overall it's a great product but nothing groundbreaking

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that they product is easy to use and is compatible with almost every other platform, mobile or desktop, that is out there.

Cons: I would say that some of the things I don't like about this product is that there is nothing groundbreaking and new.

Powerful suite of applications that once understood open up many possibilities for small businesses.

Aug 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the built in Sharepoint site and suite of applications. Extremely powerful communication and collaboration tools are now in the hands of our employees. It seems like the possibilities are endless. We are using SharePoint as an Intranet, Outlook as an email client, and all of the Office apps are accessible through a browser. Customer Support is fantastic and refreshing compared to competitors that have only online knowledge bases.

Cons: The settings appear to be everywhere. The dashboard can be intimidating and can use some organizational buckets.

Overall: Communication, Collaboration, Online Tools, Email Client, Intranet, Instant Messaging

Very easy to install and use. Love the product.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Covers all of my work needs. Whether I'm doing analysis, writing a letter, creating a presentation,or sending an email - it meets all my needs.

Cons: Very little not to like. If I was going to be nitpicky, they seem to have a lot of updates. Fortunately, they mostly happen automatically, resulting in very little extra work.

Overall: Makes it easy to do my job on a daily basis. I use it in all aspects of my role as President. It keeps me from having to hire additional personnel

Communication Enabler

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: 365 has allowed our team to enjoy better remote collaboration and communication. We are using Teams a lot for project work and the chat, video and screenshare functions have been great.

Pros: MS Teams functionality. Improved remote access. OneDrive is easy to use. works well with other platforms we use.

Cons: set-up time for each individual has been slow.

Recommendations to other buyers: allow for extra time to set-up the various apps and to get your team used to the slightly different Excel and word functionality, especially on Macs

Everything we need

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are thrilled with our Office 365. It has everything it needs to keep us moving forward in our business. from our calendars to Power Point, it has it all.

Pros: We use almost every application on a daily basis and they are all easy to use.

Cons: We had issues with setting appointments and our calendars syncing, customer service was no help, but eventually we figured it out.

Recommendations to other buyers: Worth it in today's business environment

I can work anywhere from any computer!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to log into my home computer, tablet or cell phone and have access to all my emails and files. Now when I need to stay home I can stay caught up on emails or when I need to travel I don't need to lug a heavy laptop - I can log into Office 365 and have access to everything.

Cons: There are some features not available on the 365 apps that the desktop versions have, but there are workarounds that allow you to get the job done.

I have used this product for a couple of years.

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that I can store documents in the cloud &/or on my computer. It is always up to date. Includes a variety of programs.

Cons: Cost of annual subscription. While updates are nice, it is a real pain at times. Learning to use new features isn't always easy. When they take away some features and there is nothing comparable it is frustrating. They add templates but also take away the ones I like to use is a real pain1

Overall: Ablity to store docs in the cloud and access anywhere

Ease of Use and Integration

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that Microsoft Office 354 integrates all of the programs so that I can use them remotely from any device when I am away from my desk. OneDrive helps keep me organized and the calendar integration is awesome too.

Cons: The only con for my was getting used to the new look and feel. Otherwise I have not experienced any other issues.

I have had both personal and corporate versions of office 365 and both were great experiences.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is ┬┐cloud based┬┐ and allows for easy installation to up to 5 pcs. You can use themes. And for the Corp people out there we have over 700 licenses so it does scale quite well.

Cons: The only real issue I ha e run into is a small issue between office 2010, and office 365. This is a rather specific issue on the enterprise end of things, and there is a patch. For individuals you get all the latest office software so you would not run into this.

Overall: I gained the ability to open email, do word processing, and create spreadsheets

Keep office on the cloud and scale to any extent

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good API support to integrate.
Total office suite available at one place.
Able to scale to any extent.
Good collaboration tools like yammer.

Cons: For many products API are not available to integrate.
Some time it is difficult to know what to do with some products like delve

Overall: Good product for an office

Office 365 Review

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the great features is that you have security and encryption. Microsoft uses several layers of access control like biometric scanners, motion sensors, 24-hour surveillance and much more. Data encryption while at rest and also while being transmitted, which is important. Microsoft also provides no data mining for advertising purposes. Microsoft provides optional Enforcement of `hard passwords. The option for the end-user organization to maintain their own encryption keys, which prevents Microsoft from accessing it all. Plus their email works very well. We have access anywhere and we are able to integrate to OneDrive, Skype for Business, or Delve, and more.

Overall: The would benefits of being able to access all my things for work from my other devices is very useful , because in the past I could not access anything. This has saved me time.

Best deployment so far

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As an O365 user both personally and within an organisation as an Administrator I find it very easy to use and control who has access to the apps which they require.

Pros: Quick deployment once you know how to deploy from an image. Ability to install on multiple devices per licence

Cons: Challenges in finding the right method for bulk deployment and then getting the syntax correct.

Recommendations to other buyers: Take the trial up and make sure you extend the trial prior to it running out if you haven't made up your mind.