# Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft Teams the right Meeting solution for you? Explore 11038 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews --- Microsoft Teams 4.5 (11038) [View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 27th, 2026 # Reviews of Microsoft Teams Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 CP CANDICE P Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“ January 4, 2026 SA Samer A AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“ March 10, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“ April 28, 2026 RM Renee M ParalegalLaw Practice, 51 - 200 employeesUsed the software for: 1-2 years. “I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and time efficient for interoffice communications and team collaborating.“ December 17, 2025 JV Jordan V Sales SpecialistComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “In my personal experience, meetings and call stability on Microsoft Teams can occasionally be inconsistent, and I’ve noticed dropped calls or connection issues more frequently compared to other video platforms like Zoom.“ May 26, 2026 VC Vicente C Quality TechnicianAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “It is a powerful tool form team communication, combining chat and video calls, file sharing and collaborative document editing all in one place.“ February 20, 2026 Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any notifications from the application.“ December 22, 2025 ## Showing most helpful reviews Showing 1-25 of 11038 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley G. HR Manager Maritime Used the software for: 2+ years ### "Powerful Collaboration Tool That Keeps Teams Connected" May 21, 2026 5.0 Overall, Microsoft Teams is a robust and highly effective collaboration platform that significantly improves communication, productivity, and teamwork. I recommend it to organizations of any size looking for an all-in-one communication and collaboration solution. Pros Microsoft Teams has become an essential part of our daily workflow. It combines chat, video meetings, file sharing, and collaboration tools into one platform, making it easy to stay connected whether your team is in the office or working remotely. One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint. Scheduling meetings, sharing documents, and collaborating in real time is incredibly efficient. The chat feature is intuitive, and organizing conversations by channels helps keep projects and communications well structured. The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects. Teams also makes it easy to communicate with internal employees and external partners. Cons Integrating data from File Explorer to MS Teams based files was a significant undertaking and very labor instensive to recreate folders that matched the same format from File Explorer. Additionally, another drawback is that Teams can feel resource-intensive, especially when multiple applications are open. Search functionality can also be inconsistent when trying to locate older conversations or files. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) To streamline all of our business communications and file sharing/storing into one platform to integrate with all of our MS Office operations. Review Source TB Tyler B. Tier Two Technician Computer & Network Security Used the software for: 2+ years ### "Your primary communication and collaboration tool" March 10, 2026 5.0 Our experience using Microsoft Teams is critical to how we communicate. Both within our own team, as well as with our clients. It is extremely important to our day to day operations and has been working great for integrating with our other systems. Pros Teams is our primary method of team communication & collaboration. It is both easy to use and customizable to suit our needs. We have several of our systems integrated / plugged in with Teams, starting with alerting and critical events, to scheduling, PSA, etc. Cons Some of the plug ins for things like Planner and multi-calendar views are a bit tricky to navigate and may not show everything that we're looking for, but has improved over time. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) It is within the Microsoft environment and it didn't make any sense for us to be anywhere else. We deploy this to our clients everywhere and stress its importance to everyone. We always have this up and running in every scenario. Review Source Joel S. Technology Support Technician Education Management Used the software for: 2+ years ### "Teams is a capable, but sometimes confusing, true Microsoft product" March 30, 2026 3.0 After using Teams for years, I've found that it is more than capable of performing the tasks it has been designed for, but in spite of that, still comes across as a work-in-progress with often times hard to locate options and settings, plus, organizationally, it still needs improvement. Pros Teams app integrates well with other Microsoft apps, plus the ability to be able to use it exclusively within a web browser is convenient (when necessary, though not advised; the separate app performs better). Cons Interface seems "clunky" and is confusing at times. Often times it's hard to actually locate where what I'm looking for is to be found (abundance of options, though good, are almost too-generically named and hard to differentiate between). Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Change made due to cost (Teams included with existing Microsoft licensing). Review Source CC Chitrangna C. Lead Digital Product Owner Automotive Used the software for: 2+ years ### "Microsoft Teams: The Unified Command Center" May 6, 2026 5.0 Overall I’ve had a good experience with Microsoft Teams, mostly because it can serve as a single source of truth for complex projects. It’s a workspace, not just a communication tool. The interface can be a little “busy” and the system requirements are high, but the payoff is a huge decrease in fragmented workflows. It has replaced most of our internal email threads and made cross-functional collaboration much more transparent. It's an invaluable asset for managing large-scale digital initiatives and keeping distributed teams aligned, as long as you take the time to structure your channels and manage your notifications Pros What I love the most is how Teams is a centralized command center, not just a messaging app. Native integration with Office 365 is seamless. The ability to collaborate on documents in real time within a channel saves a lot of back and forth. It means no more jumping between email, cloud storage and video conferencing tools to find context. Everything project-related is in one searchable place Cons The biggest downside is that it eats system resources like crazy and makes the app slow and gobbles up RAM. This can mess with your multitasking. The file management system is integrated but can feel a bit clunky. The underlying SharePoint folder structure is less intuitive to navigate than one would expect, meaning files can easily be ‘lost’ if they’re not organized perfectly from the get-go. Finally, the notification management is very fiddly to stop it being a constant distraction. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Google Meet was great for simple video conferencing and ease of access, but we found it didn’t have the strong project infrastructure we needed for complex long term workflows. Main reason for the switch was the need of continued collaboration. Google Meet. When the call ends, so does the conversation. The meeting is just part of a bigger ‘Channel’ within Teams, where the chat history, shared files and task tracking are there 24/7. We needed a platform that did more than just calls. We needed a place where we could co-author documents and manage project roadmaps without switching between a browser tab and our desktop apps. Switching to Teams really helped us move from 'just meeting' to actually 'working' in one unified interface. Review Source DN David N. IT Operations Manager Computer Software Used the software for: 2+ years ### "The gold standard for businesses" April 24, 2026 4.0 Overall for businesses its understandable way it's the standard. Functionality wise, it works as needed for instant private/group messaging and video conferencing. Integrations are widely available if you need to connect it to any 3rd party applications. Its modern and feature full but the definition of business/corporate. Pros Comes included with every M365 subscription/plan and allows chat and video conferencing. The overall meeting function works as expected and UI is pretty straightforward and easy to navigate. During a call you can screenshare, chat, or transfer files if needed. Chat UI is pretty clean and has all of the most common functions. Ton of 3rd party app integrations available which is nice. Cons Teams channels are the worst thing ever. Its confusing to manage and buried under a separate section that you have to dig into to get to that chat. It's kind of confusing when you want to start an ad-hoc meeting and customize the meeting settings ahead of time. It's also supper annoying that it always ask you how your Teams experience was after every single meeting/call. The active/away status is unreliable. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Microsoft Teams Slack was an additional cost and Teams is already included in your M365 subscription package. Review Source JL Josh L. Senior sales and service advisor Construction Used the software for: 2+ years ### "The value of Teams" April 12, 2026 5.0 Overall I have had an outstanding experience with teams. The ability to connect instantly with coworkers as a teams and individual level make it a no brainer for me to continue to pay for the service. No more missed meetings, or late arrivals when everyone is updated prior to with the built in calendar feature. 10 out of 10 Pros The ability to instantly communicate between the whole team, or even just an individual team member. Very easy to use, and customize chats instantly. Collaborating with the teams and managing projects collectively is extremely convenient. Value outweighs the cost. Support on the customer level is second to none. Cons The biggest draw back I could see with teams was due to the size of my company originally. As my team grew it was able to be utilized the way it was intended. Switched from [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Needed the ability to have access to several essential communication and virtual meeting without the need for several platforms to just between. Review Source SR Samm R. Office Finance Manager Insurance Used the software for: 2+ years ### "Microsoft Teams in the Workplace" April 6, 2026 4.0 Overall, Microsoft Teams performs well and can be a great organization and schedule tool. Further, it can assist in team work and communicate when used as it is designed. Pros Microsoft Teams allows our company to remain in contact internally instantly. We often use the chats feature to discuss quick items rather than sending e-mails through Outlook. Teams also gives us the ability to save time by scheduling virtual meetings vs. having to travel. Teams also integrates well with both OneDrive and SharePoint and therefore increases the speed and ease of collaboration amongst members of the team. The integration between Teams and Outlook is also paramount to organization and scheduling. Cons Microsoft Teams, like many Microsoft products, has a very steep learning curve and can feel overwhelming and clunky for some team members/new hires. Members of our team often struggle to differentiate between chats, channels and teams. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Microsoft Teams The integration between the other Microsoft products we use was the deciding factor when choosing to use Microsoft Teams. Review Source NV Nitesh V. QA Engineer Information Technology and Services Used the software for: 6-12 months ### "Best collaboration tool" April 26, 2026 5.0 Teams has been a reliable tool for daily communication and collaboration. Setting it up is straightforward especially if your organization already uses Microsoft 365. Managing projects, sharing files, and having quick calls all in one tool saves a lot of time. Value for money is good if you're already on a Microsoft plan since it comes bundled. It's not perfect but for a team that lives inside the Microsoft ecosystem it does the job well without needing extra tools. Pros The best part is everything is in one place — chat, video calls, file sharing, and task management without switching between apps. Integration with Office 365 is seamless, so collaborating on Word or Excel documents in real time is very convenient. Creating separate channels for different projects keeps team communication clean and organized. For day to day team collaboration it works really well. Cons The app can get slow and heavy sometimes, especially during calls with larger groups. Notifications can get overwhelming if you're part of too many channels. Customization options are limited compared to tools like Slack. Customer support is mostly documentation based and getting actual help for specific issues takes time. The interface also feels a bit cluttered until you get used to it. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) It provide verity of features also tracking and collaboration is way better. Review Source VR Verified Reviewer senior project manager Marketing and Advertising Used the software for: 2+ years ### "Works well with Copilot" April 17, 2026 3.0 Pros Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows Cons Needs better search filters. Chats / meeting chats / channels can be hard to locate and keep on top of - menu / nav system could be clearer. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Integration with wider business who use Microsoft products for security Review Source Rebecca K. HR Retail Used the software for: 2+ years ### "Get your teams- TEAMS! " May 19, 2026 5.0 My overall experience with Microsoft Teams is very positive. I have not had any issues with it, and enjoy all the features it has like teams calls, group chats, file sharing, etc. Pros Microsoft teams is a must have! It makes team collaboration easy, and it is very user friendly! The team communication it brings helps drive productivity. Cons I have not come across anything I don't really like or prefer about Microsoft Teams. I like all the emojis teams brings, I like the teams call options and find it very valuable. Review Source VR Verified Reviewer Crisis Int. Peer Specialist Mental Health Care Used the software for: 2+ years ### "Teams is a MUST-HAVE!" March 26, 2026 5.0 It has been extremely easy to navigate, stay organized, and manage communication with agency staff. It has helped me improve my quality of work and organizational skills keeping me on track while reducing stress. Pros The ability to collaborate with teammates, keep in close communication on workplace services, manage upcoming projects and training, and hold team meetings and shift change with ease. I love how you can customize backgrounds for themes, holidays, or enhance privacy of location and remain professional. I also love how it includes co-pilot and a calendar to manage meetings and appts with daily reminders. Cons If I had to chose my least favorite qualities of teams, I would say every once in a while it may freeze or lag but the positives definitely outweigh any negatives. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Company made the switch and there are way more functions in teams. Review Source Eric T. Manager, Project Management Office Telecommunications Used the software for: 2+ years ### "A Must Have for Any Organization" January 29, 2026 5.0 I have been a Microsoft Teams user since Skype for Business converted. Teams is a solid tool. Integration with Copilot M365 makes it one of the most powerful tools on the market today. Pros Federation is the best part of teams. I can chat with clients, vendors, partners and colleagues within other organizations. It creates seamless communication, even outside of the organization. Cons Outages! That is the worst part. In our org we use Teams for telephony as well. When there is a large-scale Microsoft Outage, Teams is DOA. Switched from [Webex Connect](https://www.capterra.com/p/168110/IMIconnect/) Webex Connect is a premium product. As a Microsoft shop, the integration with other tools like Dynamics, SharePoint, OneDrive, OneNote, Planner (shall I go on?) is critical. Review Source AS Andre S. IT-Systemadministrator Legal Services Used the software for: 2+ years ### "IT-Systemadministrator" March 20, 2026 5.0 Overall, Microsoft Teams is a powerful and stable collaboration platform that works best in a well-managed Microsoft 365 environment. Pros Microsoft Teams integrates very well into the Microsoft 365 ecosystem. From an admin perspective, identity, permissions, and compliance are centrally manageable via Entra ID and M365 admin portals. For end users, chat, meetings, file collaboration, and calendar access in one place reduce tool sprawl significantly. Cons Teams can feel heavy with many teams and channels. Troubleshooting user issues is not always straightforward, as problems often span multiple services. Feature changes and UI updates are frequent, which can confuse users and require continuous communication and training from IT. Switched from [Avaya Spaces](https://www.capterra.com/p/202737/Avaya-Spaces/) The software Avaya IX Workplace was no longer up to date for operating an on‑premises phone system, which is why we moved to a cloud‑only solution. Review Source JP Jen P. Director of Operations E-Learning Used the software for: 2+ years ### "Microsoft Teams Makes The Dream Work! " January 6, 2026 5.0 Overall, I am extremely happy with Teams! It is such a simple yet powerful tool for improving collaboration and increasing efficiency across the company. Pros I love how teams is easy to use and has the ability to adapt to all my companies needs. It keeps the whole team on the same page without having to clutter up our inboxes. Being able to instantly message speeds up response time and allows us to more effectively and efficiently respond to clients and employees. Since we already pay for Microsoft Office, it is a no brainer to use Teams! Cons Some of our team was hesitant to use "another program" they would have to remember to check. It would be helpful if the default was for Teams to always be open and notifications to always pop up since some folks will forget to open it. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We were already paying for Microsoft Office! We were using the free version of slack but it just isn't as robust as Teams. Review Source Arianna W. Owner Performing Arts Used the software for: 2+ years ### "Trusted, reliable, now more user friendly " January 22, 2026 5.0 I have noticed a dramatic improvement if Microsoft Teams over the last few years, prompted by the extensive use we more name of video meetings. Overall, the tool has become much easier to use, more approachable. The impression is that Microsoft has taken the time to look at what popular competitors offers and what James them successful to come up with updates to better suit a wider audience. They layout and features are today far more welcoming and relevant to everyday application. These are aspects presenting some more room for improvement, still. What I am most pleased about is however its reliability that is superior to others. It's a trusted tool, for professional and personal purposes. Pros Reliable, consistent, professional. Its features and user friendliness have improved much over the last few years, making it a more versatile tool. Cons Still work to do in the overall look, feel, customisability and fun side of the experience. Better pricing would be a bonus Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Microsoft Teams Overall more reliable. More consistent experience. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Let down bi competitor and drawn by its reliability and consistency Review Source KA Keirsten A. Client Care Coordinator Legal Services Used the software for: 2+ years ### "Teams for the Win!" March 3, 2026 5.0 Teams has been amazing. I am able to toggle between chats, easily see my calendar, and make audio and video calls with ease. The quality of the video calls are amazing. Using Teams has made my job easier in so many ways. Pros Teams is very good for collaborating with internal and external people. I like that I am able to integrate it with my calendar. The chat feature makes it easy to communicate with team members. I also like that it shows us the busy status my teammates; this feature makes it easy to know when to take messages vs. calling the person. Cons I haven't had any issues with Teams. All of the features are easy to use, and I like how it works with my Outlook calendar. Review Source Meshv P. Salesforce Developer Information Technology and Services Used the software for: 2+ years ### "Reliable Collaboration Platform For Team Communication and Meetings" March 4, 2026 5.0 My experience with Microsoft Teams has been so good, it is reliable for communication with secure channel feature and best for collaboration platform. Pros Microsoft Team enables better team communication, meetings and channels support with ease of use. It provide chat feature which supports combines chat with separate group chat. Along with that, file sharing , team channels in one place that reduces the need to switch between other apps. It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity. Cons The downside of Microsoft Teams is that UI interface can sometime feel little complex for upcoming new users, as there are too many feature to use. It take time for understanding all feature. Review Source HR Hayden R. Graphic Designer Computer Software Used the software for: 2+ years ### "Pivotal platform in the workplace" March 21, 2026 5.0 A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working & communicating a lot more efficient. Pros Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this. Cons The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not. Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Teams - Sharepoint with Chats" March 25, 2026 4.0 Overall experience is great - collaboration, addons, quality of calls are great on Teams. There are a few cons, mostly bugs, but overall teams is a great product. Pros Teams is a great application for communication Main Pros: - Simplicity - very user friendly, easy to install and configure - Access to Sharepoint - Teams is basically a sharepoint with chats which makes your collaboration with colleagues easy and fast; - Addons - supports multiple addons that can make your life easier - built in like Planner, excel, Power BI, third party - like Jabber, AI Agents, Wrike ETC - Is part of Microsoft Enterprise or Business license - You don't need to pay for a third party app if your company works on Microsoft/Office Suite apps - Works good on iPhone/Android Cons \- Teams can be very slow and buggy - Lack of customization options in settings - Teams v2 ("New Teams") is not very resource friendly, so you need a machine with at least 8gb of RAM for it to work - If there is a bug and you want MS Support to help you - good luck with that Review Source EB Emma B. Financial Controller Non-Profit Organization Management Used the software for: 2+ years ### "Instant Team Communication" January 25, 2026 5.0 My overall experience with Microsoft Teams has been positive. By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage. Pros Microsoft Teams offers great value of money as it is included in part of the Microsoft package. It is essential for team communication, in instant messaging, video calls, calls, and online meetings. It is easy and simple to use, and can be used by many individuals and businesses, it is widely used. You can set up channels to improve team collaboration and project management, share files and words quickly. It has a very good search function to find older items. I have an in-built landline which is very useful when working remotely. It identifies any unread meeting or other chats so you can easily navigate and find and read them. It has integrated calendars, OneDrive, apps and co-pilot. You can customize your background and other features giving customisation options. Cons Occasionally Microsoft Teams suffers when there is poor internet connection, but this can be fixed by turning off cameras. It offers an option to give call quality feedback and it feels like they are constantly improving. Review Source Susana F. Client Relationship Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Organized and Effective for Team Collaboration" February 13, 2026 5.0 My overall experience with Microsoft Teams has been great. It makes communication, meetings, and document sharing easy, and it’s very helpful for staying connected and organized. Pros What I liked most about Microsoft Teams is how it keeps everything organized in one place. I can chat, join meetings, share files, and collaborate with others without switching between different platforms. It makes communication more efficient and structured. Cons At times, the platform can feel a bit overwhelming because there are many features and channels, which can make it harder to find specific conversations or files quickly. Review Source Nathaniel H. Process Engineer Automotive Used the software for: 2+ years ### "Microsoft Team - A+ Software for Collaboration and File Storage & Sharing" January 7, 2026 5.0 Overall, I am very big fan of Microsoft Teams and am glad that my company has adopted this software corporation wide. This is a software I use every day and since it is a product of Microsoft, it is very compatible with other Microsoft files and software's that I commonly use. Pros Microsoft Teams is a very robust tool that I use daily for tasks such as collaborating with coworkers via direct messaging or audio/video calls, participating in meetings with colleagues, and shared file storage. Cons There are very few things I dislike about teams. This is a very trivial comment, but the forward and backward arrows as you are navigating through file folders is a little quirky. Sometimes when I have drilled down several times through files I end up back arrowing my way to the very beginning without meaning to do so. Also the forward arrow will sometimes be grayed out and unusable. Review Source RM Renee M. Paralegal Law Practice Used the software for: 1-2 years ### "Microsoft Teams -Convenient and Efficient for Interoffice Communication!" December 17, 2025 5.0 I enjoy the ease of use and the multiversity that Microsoft Teams has integrated to have access to many methods of communicating within your team and sharing documents as well as having access to multiple Microsoft applications for other programs easily accessible within the app. Pros I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and time efficient for interoffice communications and team collaborating. Cons I find that the status feature is not always reliable and accurate. When I set my status to active it automatically returns to unavailable without me manually changing the status. Review Source JA Jasmine A. Customer Success Representative Information Technology and Services Used the software for: 2+ years ### "Daily Usage" July 14, 2025 5.0 My overall experience with Microsoft Teams is great. It is easy to use and it works well using Outlook. Pros I like the video conferencing the most in Microsoft Teams because it is easy to use and send calendar invites to users and it seems to be more seamless and cheaper than Zoom. Cons The only con with Microsoft Teams is when someone post in a channel and does not @ anyone then no one is notified. Review Source SM Shawn M. Warehouse team lead Hospital & Health Care Used the software for: 2+ years ### "Great App for your company." February 20, 2026 5.0 For me this has been a game changer for our everyday work schedule. My experience has been nothing but positive. Pros I love the ease of use while using the Microsoft teams app. Being able to have team communication instantly is key for all areas in our workday. The project management is phenomenal on this app that will help any team's needs. From having virtual meetings, to instant chats, to keeping your Calander in order and more. it makes multilabel departments have a team collaboration. Must have for any company. Cons None, my experience using Microsoft teams has been nothing but positive. I cannot recommend this product enough. Review Source Similar Products Featured ## Related categories [Screen Sharing](https://www.capterra.com/screen-sharing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.