# Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft Teams the right Meeting solution for you? Explore 11010 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews --- Microsoft Teams 4.5 (11010) [View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Reviews of Microsoft Teams Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 CP CANDICE P Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“ January 4, 2026 SA Samer A AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“ March 10, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“ April 28, 2026 RM Renee M ParalegalLaw Practice, 51 - 200 employeesUsed the software for: 1-2 years. “I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and time efficient for interoffice communications and team collaborating.“ December 17, 2025 Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any notifications from the application.“ December 22, 2025 VC Vicente C Quality TechnicianAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “It is a powerful tool form team communication, combining chat and video calls, file sharing and collaborative document editing all in one place.“ February 20, 2026 Vincent M Project EngineerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “Can disconnect from calls, crash the computer and a special teams headset for calls is very low quality and stuffing came out“ April 28, 2026 ## Showing most helpful reviews Showing 1-25 of 11010 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lauren F. Legal Secretary Legal Services Used the software for: 2+ years ### "I use Teams every day at work! " March 23, 2026 5.0 Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls. Pros I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues. Cons I haven't come across any negative points when using Teams in either personal or professional capacity. Switched from [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Workplace uses Teams and I find it much more user friendly. Review Source AJ Amanda J. Workday Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Happy with several years of Microsoft Teams use" March 16, 2026 4.0 Overall, have enjoyed my experience with Microsoft Teams. If I find something I don't like or that I think can be improved, I just use their Feedback feature to let them know then they can take it from there. Highly suggest Microsoft Teams, especially if you take advantage of their other products, particularly those driving efficiency such as Loop, Tasks, and Copilot. Pros I like how well integrated Microsoft Teams is with Microsoft's other offerings, such as Loop, Tasks, and Copilot. The Copilot features have been game-changers especially for long and/or intricate meetings, particularly with lots of people chatting. Can take notes for you, allow you to assign out tasks discussed, etc. Takes the cake as far as the Pros for me. Cons A big downside for me is not being able modify my cursor appearance while presenting. Having that capability makes it easier for parties to track what I am doing versus where their cursor may be. Helpful for when they take screenshots, as well, as I can make my cursor more easily visible for them. Would love that feature to be added! Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Switching to Microsoft Teams was a natural choice due to their ease of integration with Microsoft's other offerings. As more features get released across their products, the ease of use is irreplaceable. Review Source Joel S. Technology Support Technician Education Management Used the software for: 2+ years ### "Teams is a capable, but sometimes confusing, true Microsoft product" March 30, 2026 3.0 After using Teams for years, I've found that it is more than capable of performing the tasks it has been designed for, but in spite of that, still comes across as a work-in-progress with often times hard to locate options and settings, plus, organizationally, it still needs improvement. Pros Teams app integrates well with other Microsoft apps, plus the ability to be able to use it exclusively within a web browser is convenient (when necessary, though not advised; the separate app performs better). Cons Interface seems "clunky" and is confusing at times. Often times it's hard to actually locate where what I'm looking for is to be found (abundance of options, though good, are almost too-generically named and hard to differentiate between). Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Change made due to cost (Teams included with existing Microsoft licensing). Review Source TB Tyler B. Tier Two Technician Computer & Network Security Used the software for: 2+ years ### "Your primary communication and collaboration tool" March 10, 2026 5.0 Our experience using Microsoft Teams is critical to how we communicate. Both within our own team, as well as with our clients. It is extremely important to our day to day operations and has been working great for integrating with our other systems. Pros Teams is our primary method of team communication & collaboration. It is both easy to use and customizable to suit our needs. We have several of our systems integrated / plugged in with Teams, starting with alerting and critical events, to scheduling, PSA, etc. Cons Some of the plug ins for things like Planner and multi-calendar views are a bit tricky to navigate and may not show everything that we're looking for, but has improved over time. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) It is within the Microsoft environment and it didn't make any sense for us to be anywhere else. We deploy this to our clients everywhere and stress its importance to everyone. We always have this up and running in every scenario. Review Source VR Verified Reviewer Crisis Int. Peer Specialist Mental Health Care Used the software for: 2+ years ### "Teams is a MUST-HAVE!" March 26, 2026 5.0 It has been extremely easy to navigate, stay organized, and manage communication with agency staff. It has helped me improve my quality of work and organizational skills keeping me on track while reducing stress. Pros The ability to collaborate with teammates, keep in close communication on workplace services, manage upcoming projects and training, and hold team meetings and shift change with ease. I love how you can customize backgrounds for themes, holidays, or enhance privacy of location and remain professional. I also love how it includes co-pilot and a calendar to manage meetings and appts with daily reminders. Cons If I had to chose my least favorite qualities of teams, I would say every once in a while it may freeze or lag but the positives definitely outweigh any negatives. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Company made the switch and there are way more functions in teams. Review Source VR Verified Reviewer Technical Writer Hospital & Health Care Used the software for: 1-2 years ### "Enables Remote Collaboration with Easy Scheduling" March 25, 2026 4.0 Teams enables me to work remotely and collaborate with team members across several states. It's easy to use and great for scheduling and collaborating. Pros Microsoft Teams is a convenient tool for work teams that features individual and group chats, calendars, and planning lists. Scheduling remote meetings is very easy with Teams. I worked remotely for almost a year using Teams every day. The planner tab is also helpful for project planning and tracking. Cons The connection between Microsoft To-Do and the planner feature within Teams is a little confusing to use. It would be nice to have a more intuitive connection with To-Do and a way to schedule tasks within Teams for an entire work week within the planner. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) I switched jobs and now work at a company that uses Teams. Review Source VR Verified Reviewer senior project manager Marketing and Advertising Used the software for: 2+ years ### "Works well with Copilot" April 17, 2026 3.0 Pros Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows Cons Needs better search filters. Chats / meeting chats / channels can be hard to locate and keep on top of - menu / nav system could be clearer. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Integration with wider business who use Microsoft products for security Review Source VR Verified Reviewer Office Manager Medical Practice Used the software for: 1-2 years ### "Microsoft Teams review" March 20, 2026 5.0 Pros Teams is very effective through the daily communication of our office and user friendly. We use it throughout the day with ease and I highly recommend it to other businesses. Cons Maybe make it easier for old conversations to be deleted when an employee is no longer active vs just leaving a conversation. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) I had used Teams at another company I worked with and I liked the ease of Teams better and felt like it was better for communication. Review Source Jay P. G. Principal Professional Training & Coaching Used the software for: 1-2 years ### "Better to connect" March 17, 2026 5.0 Pros The ability to quickly contact key teammates & partners. The retention of key documents has also proven to be helpful. Cons There seemed to be times when we could not include an actual meeting link without starting at our calendar. Switched from [HCL Sametime](https://www.capterra.com/p/212784/HCL-Sametime/) I was told it was ability to add users to ensure there would be enough bandwidth Review Source Maria G. Sr Project Accountant Construction Used the software for: Less than 6 months ### "Overall nice communication platforms with quirts to work out. " March 27, 2026 3.0 It's been a learning curve but for the most part easily adaptable to the functions across the other Microsoft programs. Pros The ability to reach coworkers for faster responses makes the work day more efficient. I also enjoy the group chat options which help communicate quickly across the team in one chat. Cons The availability icons and notices are not accurate. We have had multiple times were people are actively utilizing a different program on the computer and the status shows them as away. This type of availability is not accurate. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We still have both platforms. Zoom is preferred for quick chat. Review Source PD Patricia D. Loan servicing representative Banking Used the software for: 2+ years ### "My favorite software at work" January 19, 2026 4.0 Overall it has been a great experience. Our team works from home a lot and we use it for training and meetings.It is user friendly and took no time to learn how to use it. Pros I love that is so user friendly and great for team collaboration. It integrates with our phone system and crm. It is a great communication tool. Cons The con is that you cannot share two screens at once . It only allows one screen and at Wells Fargo in our department, we have two monitors. Switched from [SkypeTime](https://www.capterra.com/p/173334/SkypeTime/) Company wide decision, explained that teams was more efficient way and can do all of our company meetings on it and integrates with workday. Review Source Eric N. BDR Information Technology and Services Used the software for: 2+ years ### "Good tool with a few bugs from time to time" March 9, 2026 4.0 Overall, a pretty decent tool that helps me communicate with my team and general integrates well with the tools we use such as Hubspot & Modjo. Pros It centralizes everything and is good for internal comms + nicely integrates with my calendar across the board whether with hubspot, outlook or another external booking system. Cons When I get booked on Hubspot it always creates a meeting that is offline this obviously does not work if I am based in France and the person who wants to speak with me lives in the States. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We were offered the full suite of solutions from Microsoft. Review Source TW Tom W. Owner Computer & Network Security Used the software for: 2+ years ### "Essential collaboration tool for modern teams" July 10, 2025 5.0 Overall, my experience with Microsoft Teams has been excellent. It has become a central hub for daily communication and collaboration, especially in a remote and hybrid work environment. It helps keep everyone aligned, improves productivity, and reduces email overload. After a short learning curve, it becomes an indispensable tool for any team. Pros Microsoft Teams makes collaboration seamless by combining chat, video meetings, file sharing, and app integration in one platform. The ability to create channels for different projects or departments keeps communication organized. The video and audio quality during meetings is consistently reliable, and integration with the rest of the Microsoft 365 suite makes workflows very efficient. Cons At times, Teams can feel a bit resource-intensive on older hardware, and the user interface can be overwhelming for new users. Notifications can also become hard to manage if you’re part of many channels and teams. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Better integration with M365, and makes the usage better. Review Source PatJohn A. Instructor Designer Education Management Used the software for: 2+ years ### "Professional / Balanced" January 23, 2026 5.0 Overall, my experience with Microsoft Teams has been very positive. It’s a powerful collaboration platform that brings together communication, meetings, file sharing, and Microsoft 365 tools in one centralized workspace. I’ve used it extensively for cross-functional collaboration, remote meetings, project coordination, and document co-authoring. When paired with clear communication norms and thoughtful channel organization, Teams significantly improves efficiency, transparency, and team alignment—especially in remote or hybrid environments. Pros Its ability to centralize communication, collaboration, and file sharing in one place. Teams made it easy to move seamlessly between chat, video meetings, document collaboration, and integrations with Microsoft 365 tools like OneDrive, SharePoint, and Outlook. That reduced context-switching, improved transparency, and helped teams stay aligned especially in remote or cross-functional environments. Cons As Teams grows with more channels, chats, and integrations, it can become noisy and overwhelming if not well-governed. Important messages can get buried without clear norms around channel usage, notifications, and file organization. It works best when teams establish structure and communication guidelines early. If you want a more technical, more user-experience, or more leadership-aware version (e.g., showing how you mitigated this as a pro), I can sharpen it in one line. Review Source Zach P. Social Media Coordinator Education Management Used the software for: 2+ years ### "Teamwork Just Works With MS Teams" February 25, 2026 4.0 Overall I've been using Teams for several years and while it was a little clunky at first and the user interface was lacking, they have continuously upgraded and improved the overall user experience. Teams is probably my most used tool on my computer as I'm in a few video calls a day. I don't think I could live without Teams at this point! Pros If you're already part of a Microsoft organization Teams is the common sense solution to video conferencing and calling as it'll integrate easily with your other systems. Teams works very well with other MS software like Outlook, Excel, Powerpoint, etc. For organizations that are hybrid or fully remote Teams is a great tool for team collaboration and it is also convenient to be able to simultaneously work on projects in Excel/Powerpoint etc with other team members during live meetings. Teams is incredibly easy to use and I consider it a very robust workplace communication tool. Cons For users outside our organization or teams that are not on Microsoft they sometimes have issues with joining our video calls. We often have clients request meetings on other platforms that are native to their own internal teams like Zoom or Google Meet. While Teams is a solid option, not every organization uses it so there is some unfamiliarity with it for external teams. Review Source JP Jacob P. Senior Associate Information Technology and Services Used the software for: 2+ years ### "A Useful Collaboration Tool" April 7, 2026 5.0 Overall, Microsoft Teams is a capable collaboration tool with strong productivity features, but its performance and usability issues limit its effectiveness. While the integration with Microsoft 365 and the breadth of communication tools are clear advantages, the inconsistent responsiveness and cluttered interface create friction in daily use. It remains a useful platform, but one that would benefit from improved speed, reliability, and navigation. Pros Microsoft Teams provides a centralized platform for messaging, meetings, and document collaboration, which helps streamline communication across distributed teams. Its integration with Microsoft 365 is a major strength, allowing users to access shared files easily and work together in real time. Features like screen sharing, meeting recordings, and live captions add meaningful value to day‑to‑day collaboration. Cons The platform can feel slow and cumbersome, particularly when switching between chats, channels, and meetings. Notifications are sometimes inconsistent, making it easy to miss updates unless you manually check each thread. As teams and channels multiply, the interface becomes harder to navigate, and managing permissions or locating older conversations can be more time‑consuming than expected. Review Source Meshv P. Salesforce Developer Information Technology and Services Used the software for: 2+ years ### "Reliable Collaboration Platform For Team Communication and Meetings" March 4, 2026 5.0 My experience with Microsoft Teams has been so good, it is reliable for communication with secure channel feature and best for collaboration platform. Pros Microsoft Team enables better team communication, meetings and channels support with ease of use. It provide chat feature which supports combines chat with separate group chat. Along with that, file sharing , team channels in one place that reduces the need to switch between other apps. It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity. Cons The downside of Microsoft Teams is that UI interface can sometime feel little complex for upcoming new users, as there are too many feature to use. It take time for understanding all feature. Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Teams - Sharepoint with Chats" March 25, 2026 4.0 Overall experience is great - collaboration, addons, quality of calls are great on Teams. There are a few cons, mostly bugs, but overall teams is a great product. Pros Teams is a great application for communication Main Pros: - Simplicity - very user friendly, easy to install and configure - Access to Sharepoint - Teams is basically a sharepoint with chats which makes your collaboration with colleagues easy and fast; - Addons - supports multiple addons that can make your life easier - built in like Planner, excel, Power BI, third party - like Jabber, AI Agents, Wrike ETC - Is part of Microsoft Enterprise or Business license - You don't need to pay for a third party app if your company works on Microsoft/Office Suite apps - Works good on iPhone/Android Cons \- Teams can be very slow and buggy - Lack of customization options in settings - Teams v2 ("New Teams") is not very resource friendly, so you need a machine with at least 8gb of RAM for it to work - If there is a bug and you want MS Support to help you - good luck with that Review Source RE Rizi E. Technical Specialist Computer Software Used the software for: 2+ years ### "A Reliable Collaboration Hub with Room for Improvement" December 4, 2025 5.0 Overall experience with Microsoft Teams has been positive. It has become a central hub for collaboration, making it easy to communicate and share files without relying on multiple tools. The integration with Microsoft 365 apps is a major advantage, and features like real-time document editing and video conferencing have improved team productivity. However, the learning curve for new users and occasional performance issues during calls are areas that could be refined. Despite these challenges, Teams remains a reliable platform for remote and hybrid work. Pros One of the standout features of Microsoft Teams is its seamless integration with other Microsoft 365 apps. Being able to access files from SharePoint or collaborate on documents in real time within the same platform saves a lot of time and reduces context switching. I also appreciate the flexibility of chat and video calls. Switching from a quick message to a scheduled meeting is effortless. The ability to create channels for different projects keeps communication organized, and the mobile app ensures I stay connected when away from my desk. Cons While Microsoft Teams is feature-rich, it can feel overwhelming for new users. The interface has a lot of menus and options, which sometimes makes navigation less intuitive. Notifications can also be inconsistent. Important messages occasionally get buried in busy channels. Video calls tend to consume significant bandwidth, and performance can drop if the internet connection isn’t strong. A lighter version or better optimization for slower networks would improve the experience. Also, only one person can share the screen at a time. Though this is the most common use case, it's frustrating when you want to see multiple users' screen at the same time Review Source Nathaniel H. Process Engineer Automotive Used the software for: 2+ years ### "Microsoft Team - A+ Software for Collaboration and File Storage & Sharing" January 7, 2026 5.0 Overall, I am very big fan of Microsoft Teams and am glad that my company has adopted this software corporation wide. This is a software I use every day and since it is a product of Microsoft, it is very compatible with other Microsoft files and software's that I commonly use. Pros Microsoft Teams is a very robust tool that I use daily for tasks such as collaborating with coworkers via direct messaging or audio/video calls, participating in meetings with colleagues, and shared file storage. Cons There are very few things I dislike about teams. This is a very trivial comment, but the forward and backward arrows as you are navigating through file folders is a little quirky. Sometimes when I have drilled down several times through files I end up back arrowing my way to the very beginning without meaning to do so. Also the forward arrow will sometimes be grayed out and unusable. Review Source RM Renee M. Paralegal Law Practice Used the software for: 1-2 years ### "Microsoft Teams -Convenient and Efficient for Interoffice Communication!" December 17, 2025 5.0 I enjoy the ease of use and the multiversity that Microsoft Teams has integrated to have access to many methods of communicating within your team and sharing documents as well as having access to multiple Microsoft applications for other programs easily accessible within the app. Pros I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and time efficient for interoffice communications and team collaborating. Cons I find that the status feature is not always reliable and accurate. When I set my status to active it automatically returns to unavailable without me manually changing the status. Review Source CP CANDICE P. Account's officer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Reliable Everyday Software That Mostly Keeps Life Running Smoothly" January 4, 2026 5.0 Overall, your experience with Microsoft Teams was good because it genuinely helped you stay organised and keep communication in one place. You liked that it made work feel more streamlined chats, calls, files, and meetings all connected without you having to jump between different apps. It supported the way you naturally manage information: structured, clear, and efficient. But at the same time, Teams had moments where it felt slow, heavy, or a bit cluttered, especially when you were trying to get something done quickly. Notifications could be inconsistent, and some features were harder to find than they should’ve been. Still, for day‑to‑day communication and collaboration, it delivered what you needed and made your workflow feel more manageable overall. Pros What you like most about Microsoft Teams is how it brings everything into one place so you don’t have to jump between apps or lose track of conversations. You appreciate structure and clarity, and Teams gives you that organised channels, easy file sharing, and a clean way to keep work, messages, and meetings connected. You like that you can quickly check a chat, open a document, or join a call without the usual chaos of switching tools. It feels efficient and grounded, which matches the way you manage your time and responsibilities. And because you’re someone who values clear communication, the ability to message, call, and collaborate in real time makes your workflow feel smoother and more predictable. Cons What you liked least about Microsoft Teams was how it sometimes felt heavier than it needed to be. When you were trying to get something done quickly, it could lag, freeze, or take a moment to load a chat or meeting, which broke your flow. Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation. Those little moments where Teams felt slow, cluttered, or unintuitive were the parts that frustrated you most. Review Source SM Shawn M. Warehouse team lead Hospital & Health Care Used the software for: 2+ years ### "Great App for your company." February 20, 2026 5.0 For me this has been a game changer for our everyday work schedule. My experience has been nothing but positive. Pros I love the ease of use while using the Microsoft teams app. Being able to have team communication instantly is key for all areas in our workday. The project management is phenomenal on this app that will help any team's needs. From having virtual meetings, to instant chats, to keeping your Calander in order and more. it makes multilabel departments have a team collaboration. Must have for any company. Cons None, my experience using Microsoft teams has been nothing but positive. I cannot recommend this product enough. Review Source CT Cameron T. IT Service Desk Analyst Financial Services Used the software for: 2+ years ### "The Best And Most Effective Corporate Communication App!" February 25, 2026 5.0 Microsoft Teams is a great communication and collaboration app, and has been the primary app that I have used across my corporate career for maintaining contact with my team members, talking about the problems we face as IT administrators on the daily, and also a great way to contact internal users within our business to deliver timely and effective IT support. I like that there are share screen functions on calls as this allows us to troubleshoot incidents in the event our remote control tools don't work, so an excellent alternative option also. Pros Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when completing projects / large tasks that require a deadline. It is the main communication app that our IT team use to communicate about the things we need to get done, and also allows us to set a shift schedule that varies, so we get lots of value out of it. Cons I think Microsoft Teams is a really great and complete product already, but I would say if I had to suggest an improvement, that I would like there to be more of a variety of the apps you can integrate into Microsoft Teams to provide more of a seamless experience that synergises well with other apps / services. Review Source LG Lledi G. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Brilliant Features for Effective Communication and Collaboration" January 24, 2026 5.0 I'm very proud to say Microsoft Team is a great tool with powerful features that are easy to use .But have one thing to say though not a major one have faced a challenge once ,offer a limited number of channels. Pros I love most its ability to bring messaging,meetings,collaboration,file sharing and chat all in one place. The quality of video and audio are consistently clear and clean across all devices, lower quality connection and large amount of participant. Highly intuitive interface and ease of use. Also works with both Microsoft 365 tool sand also non Microsoft tools eg Jira .Great customer care support and affordable pricing plans. Cons Overall the experience is awesome ,I use it daily for communications purposes and team collaboration .Easy to use across all devices. 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