# Microsoft Teams Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Teams Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/168668/Microsoft-Teams --- # Microsoft Teams Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Teams ## What is Microsoft Teams? Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day. ## What is Microsoft Teams used for? [Meeting](https://www.capterra.com/meeting-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 11,007 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Pros & cons Centralized real-time communication hub Integrated project collaboration platform Frequent glitches and instability Resource-heavy and slow performance Starting price $4 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Collaboration / 2025 - Meeting / 2025 - Remote Work / 2025 - Team Communication / 2025 - Video Conferencing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Teams?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Teams) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Teams 4.5 (11,007) VS. [4.7 (24,092)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $4 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10,984) Ease Of Use 4.6 (14,560) Value For Money 4.4 (6,726) Value For Money 4.5 (9,405) Customer Service 4.2 (6,476) Customer Service 4.4 (8,475) ## Microsoft Teams alternatives [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,570)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,546)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) [4.5 (12,100)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176572/Google-Hangouts/) [View all alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/) ## Who uses Microsoft Teams? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized real-time communication hub 96% positive reviews out of 1931 Most reviewers find communication reliable, supporting instant messaging, meetings, and easy information sharing across teams. Adelia M Senior Field Service Engineer, 201 - 500 employees. "Microsoft Teams has provide our team with very reliable communication and information sharing tools that ensure free flow of information during projects." Frequent glitches and instability 71% negative reviews out of 1133 Most users report bugs and issues, including crashes, login errors, syncing failures, and unreliable status indicators. Angus A Director, 2 - 10 employees. "Its so buggy, Microsoft released so many versions that sometimes work, sometimes don't work, its confusing which version you should use." Integrated project collaboration platform 98% positive reviews out of 1176 Most users report collaboration is seamless, with real-time document editing, integrated tools, and organized channels. Zack R Public Relations Specialist, 201 - 500 employees. "Microsoft Teams has collaboration tools that help us bring everyone together on one working space making it possible to work together on projects in real time." Resource-heavy and slow performance 82% negative reviews out of 761 Most reviewers describe performance and speed as sluggish, with high memory usage, lag, and slow loading on older devices. Amjad J Technical Support, 51 - 200 employees. "Slow Performance, Teams can be slow to load and can cause delays in communication and collaboration." Unified file sharing and chat 94% positive reviews out of 751 Most users comment file and chat features simplify teamwork, enabling quick sharing, editing, and organized conversations. CANDICE P Account's officer, 2 - 10 employees. "You appreciate structure and clarity, and Teams gives you that organised channels, easy file sharing, and a clean way to keep work, messages, and meetings connected." Overwhelming and unreliable notifications 72% negative reviews out of 496 Most reviewers indicate notifications are inconsistent, delayed, excessive, and difficult to manage, causing missed messages. Alto D Operations Manager, 11 - 50 employees. "Notifications are hit or miss and if you are in a lot of chats it can get a little messy trying to keep up with everything." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 4.5 (2,537) 66.50% of 2537 reviewers that rated this feature as important or highly important This aspect helps you present documents, apps, or your desktop during meetings. Reviewers appreciate its flexibility, whiteboard integration, and privacy controls. They like recording options and multi-user collaboration, though some mention occasional glitches, confusing controls, or lag on certain devices. Video Conferencing 4.6 (2,513) 67.73% of 2513 reviewers that rated this feature as important or highly important Microsoft Teams offers robust video conferencing for meetings, webinars, and remote collaboration. Reviewers appreciate high-quality video, screen sharing, background blur, and easy guest access. Some users report occasional connectivity or interface issues, but most find it reliable for large and small groups. Mobile Access 4.4 (2,467) 63.19% of 2467 reviewers that rated this feature as important or highly important You benefit from full Teams functionality on your mobile device, including meetings, chat, file sharing, and notifications. Some reviewers find mobile access essential for remote work and appreciate smooth transitions between desktop and mobile. A few mention notification syncing issues and limited participant display. Real-Time Chat 4.7 (2,185) 68.15% of 2185 reviewers that rated this feature as important or highly important With this capability, you stay instantly connected with colleagues for quick discussions, file sharing, and feedback. Reviewers appreciate the seamless integration with Outlook, presence indicators, mobile compatibility, and fun elements like emojis and GIFs. Some mention occasional message delays or chat update issues. Real Time Screen Sharing 4.6 (1,105) 67.24% of 1105 reviewers that rated this feature as important or highly important It gives you the ability to share your screen instantly for meetings, training, and troubleshooting. Users think it’s valuable for remote work, collaboration, and presentations. They like options to share specific apps or windows, but some wish for better region sharing and smoother performance on all devices. File Sharing 4.4 (1,858) 62.16% of 1858 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Microsoft Teams 101 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Assign issues and tasks based on availability or required skills Ability to make voice calls within the system Record audio or import/upload audio files Detect speech to highlight frame subjects Use AI to convert voice into text automatically Indication whether a resource is available or protected from allocation Create backups and provide methods to recover deleted/lost data Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Protect sensitive data for digital privacy Share screens of either your computer's desktop or your browser tab with another computer Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Group messaging lets multiple people carry on a group conversation Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Track interaction history by documenting conversations for contacts Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings You benefit from full Teams functionality on your mobile device, including meetings, chat, file sharing, and notifications. Some reviewers find mobile access essential for remote work and appreciate smooth transitions between desktop and mobile. A few mention notification syncing issues and limited participant display. Share screens from your tablet or smartphone Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow several participants to share screens simultaneously Two-way actions and communication between multiple users in real time An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Transmit voice and other information digitally Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Allow one presenter to pass control of the screen sharing to another participant Send messages to selected individual(s) from the entire audience Plan and coordinate all the resources, costs and time needed to execute assignments Brief assessments used to measure knowledge and skills It gives you the ability to share your screen instantly for meetings, training, and troubleshooting. Users think it’s valuable for remote work, collaboration, and presentations. They like options to share specific apps or windows, but some wish for better region sharing and smoother performance on all devices. With this capability, you stay instantly connected with colleagues for quick discussions, file sharing, and feedback. Reviewers appreciate the seamless integration with Outlook, presence indicators, mobile compatibility, and fun elements like emojis and GIFs. Some mention occasional message delays or chat update issues. Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience Record and save a video file of what is happening on a computer screen This aspect helps you present documents, apps, or your desktop during meetings. Reviewers appreciate its flexibility, whiteboard integration, and privacy controls. They like recording options and multi-user collaboration, though some mention occasional glitches, confusing controls, or lag on certain devices. Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Share only a specific tab on your desktop while continuing to work in other tabs without sharing them Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Microsoft Teams offers robust video conferencing for meetings, webinars, and remote collaboration. Reviewers appreciate high-quality video, screen sharing, background blur, and easy guest access. Some users report occasional connectivity or interface issues, but most find it reliable for large and small groups. Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Allows users to view videos without downloading media files Supports various video file formats Upload or use pre-set virtual backgrounds during video meetings Computer-based system that allows users to send and receive voice messages Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (10,985) 4.4 Based on 10,985 reviews ## Pricing Value for money 4.4 (6726) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) Microsoft Teams (Free) $0.00 It includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling - Unlimited Chat With Friends and Family Microsoft Teams Essentials $4.00 Per User,Per Month It includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling - Unlimited Chat With Coworkers and Customers - Unlimited Group Meetings for up to 30 Hours - Up to 300 Participants Per Meeting Microsoft 365 Busines Standard $12.50 Per User,Per Month It includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Value for money 4.4 (6,726) 4.4 Based on 6,726 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Canva](https://www.capterra.com/p/168956/Canva/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6476) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6,476) 4.2 Based on 6,476 reviews ## User reviews Overall rating 4.5 Based on 11,007 reviews Filter by rating 5(6404) 4(3546) 3(858) 2(152) 1(47) Mentioned topic Sorted by most recent FM Fiona M. Clinical Audit Officer Hospital & Health Care ### "Excellent software! So easy to use and helps keeps me and my work organised." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Excellent. Microsoft Teams keeps me organised and I am able to show myself as 'busy' or 'do not disturb' if I have a heavy workload which informs people that I may not be able to respond to messages. Pros I use Teams as part of my every day work life and it makes everything so much easier! I work remotely from home so being able to keep track of online meetings and communicating with other members of the organisation all over the country is really important. We hold regular team meetings and have group shared folders for project work and management which is easy to upload and control access. I am able to customize my file access and calendar access and view my team members schedule. I find the automated meeting suggestion really useful when some members have a busy diary and will show me when there is a space where everyone is next available at the same time. Cons I cannot think of anything that I do not like or have encountered any problems when using Teams. I certainly have not had any recent issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Arti R. Engineer Accounting ### "Powerful Collaboration and Communication Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 6, 2026 My overall experience has been positive. It’s a powerful collaboration tool that brings chat, video calls, file sharing, and project management into one platform. Integration with Microsoft 365 makes working on documents seamless, and channels help keep conversations organized. While it can feel a bit cluttered at times and notifications can be overwhelming, it significantly improves team communication and productivity. Overall, Teams is reliable, feature-rich, and essential for coordinating work in both small and large teams. Pros I find it excellent for collaboration and communication. It integrates well with Microsoft 365, making file sharing and real-time collaboration seamless. Chat, video calls, and channels keep teams organized, while notifications and calendar integration help manage tasks efficiently. Overall, it boosts productivity and teamwork. Cons I find it can be overwhelming with too many notifications and channels. The interface can feel cluttered, and search functionality is sometimes slow. Video calls may lag on weaker connections, and some features require a Microsoft 365 subscription. Overall, it’s powerful but can be complex for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Infrastructure Engineer Leisure, Travel & Tourism ### "A Central Hub for Modern Workplace Collaboration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 6, 2026 Overall, Microsoft Teams is a powerful and reliable collaboration tool that supports communication at scale, especially in organisations already invested in the Microsoft ecosystem. Pros The tight integration with Microsoft 365 makes collaboration seamless, combining chat, meetings, file sharing, and apps in one platform. Cons The interface can feel cluttered, and performance can vary depending on tenant size and network conditions. Switched from [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) better product for users during lockdown Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chitrangna C. Lead Digital Product Owner Automotive ### "Microsoft Teams: The Unified Command Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 6, 2026 Overall I’ve had a good experience with Microsoft Teams, mostly because it can serve as a single source of truth for complex projects. It’s a workspace, not just a communication tool. The interface can be a little “busy” and the system requirements are high, but the payoff is a huge decrease in fragmented workflows. It has replaced most of our internal email threads and made cross-functional collaboration much more transparent. It's an invaluable asset for managing large-scale digital initiatives and keeping distributed teams aligned, as long as you take the time to structure your channels and manage your notifications Pros What I love the most is how Teams is a centralized command center, not just a messaging app. Native integration with Office 365 is seamless. The ability to collaborate on documents in real time within a channel saves a lot of back and forth. It means no more jumping between email, cloud storage and video conferencing tools to find context. Everything project-related is in one searchable place Cons The biggest downside is that it eats system resources like crazy and makes the app slow and gobbles up RAM. This can mess with your multitasking. The file management system is integrated but can feel a bit clunky. The underlying SharePoint folder structure is less intuitive to navigate than one would expect, meaning files can easily be ‘lost’ if they’re not organized perfectly from the get-go. Finally, the notification management is very fiddly to stop it being a constant distraction. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Google Meet was great for simple video conferencing and ease of access, but we found it didn’t have the strong project infrastructure we needed for complex long term workflows. Main reason for the switch was the need of continued collaboration. Google Meet. When the call ends, so does the conversation. The meeting is just part of a bigger ‘Channel’ within Teams, where the chat history, shared files and task tracking are there 24/7. We needed a platform that did more than just calls. We needed a place where we could co-author documents and manage project roadmaps without switching between a browser tab and our desktop apps. Switching to Teams really helped us move from 'just meeting' to actually 'working' in one unified interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jamie H. Executive Vice President at FEVO Information Technology and Services ### "Microsoft Teams improves organizational connectivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2026 Microsoft Teams has become an important part of how we keep communication flowing across departments and maintain operational coordination. Pros Its biggest strength is bringing conversations, meetings, and shared resources into one environment. This creates better continuity between discussions and execution. Cons It can sometimes feel overloaded, particularly for users who only need a smaller subset of its capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Julie C. Aide Soignante Hospital & Health Care ### "Bien mais il existe beaucoup mieux " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 4, 2026 Pros Avant Teams, on utilisait exclusivement Skype qui a fermé tout récemment. Microsoft Teams n’a rien de particulier. Tout fonctionne et ça va. Cons Gérer plusieurs conversations sur Teams est compliqué, et nous ne nous en sommes rendu compte qu’après avoir testé un autre logiciel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yugma S. Assay development and integration technician Biotechnology ### "Microsoft teams - All in one presentation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 4, 2026 My overall experience is best with the teams compare to google meet. I prefer teams for my day to day work and related activities. It has significantly improved communication and collaboration within the team, especially for remote work and cross-functional projects. Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination. Pros Microsoft teams has been an integral part of my day to day wok life. It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members. this helps me to walk the client through my protocol and presentation. Cons Some time it has technical glitch but can be fixed with updates. Sometimes the details get lost in busy channels.Teams can sometimes feel slow or resource-heavy, especially when multiple apps or large files are involved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sheena W. Communications Leisure, Travel & Tourism ### "Microsoft Teams is the best for staying in touch with your team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 2, 2026 Pros I like the ability to chat with team members and stay organized, as well as seeing everyone's status, if they are working remote or on vacation. Cons The quality of video calls isn't always great when multiple people are on the call. Otherwise not much to complain about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nick B. Actuary Insurance ### "easy communication with a large org" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 2, 2026 Pros incorporation with the MS suite, ease of sourcing colleague team structure, group chats for collaboration Cons the most irksome feature is the notification sound; sometimes it is so quiet it’s not even noticed when contacted Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) to intertwine with the rest of MS Suite. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Référent marketing International Trade and Development ### "Meilleur outils de com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Réunion visio ensuite le partage des documents la mise en place des équipes avec une possibilité de sélectionner les personnes qui auront accès aux dossiers Pros La facilité pour la mise en place des réunions et le partage de documents la mise a jour en temps réel Cons Je ne trouve aucun inconvénient au contraire ça facilite énormément la communication lorsque les entreprises sont réparties dans la France Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Capacités de sécurité de l outils facilité des partages Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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