# Page 15 | Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Microsoft Teams the right Meeting solution for you? Explore 10931 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews

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Microsoft Teams

4.5 (10931)

[View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 15 - Reviews of Microsoft Teams

## Showing most helpful reviews

Showing 351-375 of 10931 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Amita G.  
Learning and Development Coordinator  
Banking  
Used the software for: 6-12 months

### "Great tool "

November 11, 2025

4.0

It's a great tool to utilise, and a more secure option than zoom for remote meetings and it have more tools included in compression. The AI tool co-pilot is very helpful and its great to have everything in one place, i.e. can make calls, send messages and virtual meeting.

Pros

The ability to send quick messages to individuals and the ease of joining remote meetings. Also, it's a good way to share links to documents and shared folders.

Cons

It's not very pleasing on the eye and i don't like how it is synced to MS outlook, so you get email alerts twice.

Review Source

JM

Jocelyn M.  
HR Partner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Must have system"

March 2, 2026

4.0

Overall I would still highly suggest incorporating this system to most work spaces especially those that are remote for easy communication and calls versus email. Easy to use and navigate as well.

Pros

I like the ease of use for calls, video chats, and messages. I also like the way it's integrated with office outlook for ease.

Cons

Sometimes there are a lot of tech issues on video calls or lag time. The calendar on regular outlook is better.

Review Source

TM

Tristan M.  
Software engineer  
Computer & Network Security  
Used the software for: 2+ years

### "great experience "

December 26, 2025

5.0

My overall experience is great as it’s very simple to use and keep everything organized into sections.

Pros

I love how I can easily talk to my team with work and school as well message my team it’s very important

Cons

I don’t like that sometimes it’s very slow and crashes on me why I’m in a call and that’s something that needs to be looked into

Review Source

NT

Nick T.  
Assistant Property Manager  
Real Estate  
Used the software for: 2+ years

### "Join My Teams"

January 22, 2025

5.0

I have been using Teams for 2+ years through my company, and it has helped in the quickest ways! I have a question that I don't need to send an email for. I have a meeting and our other software's aren't working. Teams is where it all happens!

Pros

The quick and easy access. I am able to chat my team members promptly, or I can zoom call a team member from another site!

Cons

I have no cons to this product. It works smoothly, and very efficiently.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

We switched from Google to Microsoft as a whole.

Review Source

MB

Mohamed B.  
conseiller  
Philanthropy  
Used the software for: 2+ years

### "Teams : un logiciel incontournable!"

July 21, 2025

5.0

somme toute un bon logiciel avec quasiment pas de bugs. il se démarque de Zoom par sa gratuité (car inclus avec le MS office).

Pros

un logiciel indispensable au niveau professionnel : intuitif et efficace, il est devenu un logiciel incontournable pour toutes les réunions de l'équipe

Cons

il faudrait peut- être penser à moderniser l'interface et ajouter d'autres filtres pour l'arrière-plan.

Review Source

KM

Kyle M.  
Customs Account Analyst  
International Trade and Development  
Used the software for: 2+ years

### "Good for the price "

June 19, 2025

4.0

Pros

The ability to chat and call or video conference with the ability to share screen to help get past issues quickly

Cons

Closes randomly. Statuses are unreliable at times if it shows online at all. Not all messages come through in a timely manner

Review Source

WH

William H.  
Senior Account Executive  
Computer Software  
Used the software for: 2+ years

### "Several years of use, couldn't do without it!"

June 3, 2025

5.0

Overall my experience is brilliant, I have used Teams for the past several years and it is a part of my day to day job role. I especially like how easy it is to integrate into and we are looking to add our own product.

Pros

I can meet with clients, message colleagues, record meetings, use the AI and it is so easy to use I couldn't be without it.

Cons

The new layout, I preferred the old layout but that is just my opinion. It doesn't make it harder to use it is just my preference.

Review Source

TC

Tony C.  
Digital Marketing  
Government Administration  
Used the software for: 1-2 years

### "Good if in MS system"

March 27, 2026

5.0

Pros

Really good if you’re working in the Microsoft ecosystem. Everything being in one spot is handy. Chats, files, meetings, it’s all there so you’re not jumping between platforms.

Cons

Can feel a bit clunky and slow. Too much going on sometimes and hard to find things quickly. Notifications get out of control as well. Joining meetings isn’t always smooth, especially for people outside the org or through their QR system

Review Source

TB

Travis B.  
Solutions Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Teams is great for collaboration, not so great for use as a phone system "

May 29, 2025

4.0

We use it everyday for internal meetings and also for file storage/sharing. While searching for files is not the fastest experience, it is included with out business premium licenses so we don't have to pay for extra storage.

Pros

It is a product built by Microsoft so it is quickly becoming a standard for communication within the office and with external users as well.

Cons

We are not impressed with the phone system portion of Teams. There is still a lot of work that needs to be done to be able to replace a business phone system.

Review Source

MM

Madellene M.  
Founder and CEO  
Education Management  
Used the software for: 2+ years

### "Brings together counselors, students, and partners globally and by consultation needs."

September 7, 2025

4.0

More frequent student check-ins, document review occurred quicker with collaborative screens, and teamwork coordination was easier due to everyone having access to the same files and chat logs.

Pros

Channels keep student cohorts by program type, while integrated calendar and file sharing make visa document reviews seamless and screen sharing video calls intimate and comprehensive.

Cons

Interface is overburdened with too many extraneous features and admin time has to be devoted to set up correctly.

Review Source

ADCT

Allan Del Cris T.  
Onboarding Specialist  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Teams as the most medium in business settings!"

June 30, 2025

5.0

Overall, Teams is super functional, free, user friendly, has a lot of feature that will definitely help you in your everydays's task in professional settings.

Pros

I really love Teams foe being user friendly and it is very functional. I love how you manage the calendar which helps me prioritize urgent task, especially being. in a job where you have a lots of task.

Cons

Nothing! I don't think there would be a negative things using this platform. I hope this can also be popularized in casual chat.

Review Source

NM

Nina M.  
Account Manager  
Design  
Used the software for: 2+ years

### "TEAMs not always a team player "

April 7, 2025

4.0

Gennerally positive, but prefer google meet

Pros

It can be used by multiple companies and cross sectional for departments. I also think the recording feature is really high quality for video and works well with AV

Cons

The updates - it can cause issues to the settings and without warning you find it takes ages to join a call and no one can hear you. Also if a freelancer is not subscribed to Microsoft, they cannot always join. Not very accessible ont he whole

Review Source

KA

Kendra A.  
MSP  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Product!"

February 6, 2025

5.0

Overall, Teams is an excellent tool. I utilize it daily for scheduling and meetings. It helps me stay organized and provides easy access to meeting links.

Pros

The convenience of connecting and holding meetings without having to leave my office.

Cons

It can be quite frustrating to go through two-factor authentication when frequently using different computers.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Teams is significantly more user-friendly and includes the features we require.

Review Source

AC

Adriana C.  
Program Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Molto intuitivo"

April 13, 2025

5.0

In gererale mi piace usare Microsoft Teams perché è intuitivo si impara velocemente ad usarne le funzionalità. L'accesso alla chat è collegato anche all'accesso ai shared folder dove si possono salvare documenti e condividerli velocemente con il team,e organizzarli in cartelle, tenendo tutta la documentazione accessibile e in ordine.

Pros

Molto intuitivo e pratico, permette di stare in contatto con i colleghi velocemente attraverso messaggi o videochiamate. Ampiamente usato da molte aziende, quindi facile organizzare chiamate con clienti/stakeholders esterni all'azienda per cui lavoro e accedono facilmente alla chiamata tramite link. Molto pratico anche lo shared folder dove salvare documenti e materiali da condividere con il team

Cons

Non c'è modo di segnare alcuni contatti come preferiti; non c'è possibilità di impostare l'invio dei messaggi per un preciso momento; non c'è uno status personalizzabile che informa per es. se sono out of office (come invece esiste in altre piattaforme)

Review Source

CC

Cyrus C.  
Creative Content Manager  
Computer Software  
Used the software for: 6-12 months

### "Made for Large Corporate Entities. Not Necessary for Small Teams"

March 12, 2025

3.0

Teams is definitely designed for large corporate management. Everything is linked and they can track your active work status, file editing, and messages. I personally prefer Google and Slack though.

Pros

It's a well made team communication tool with integration with the Office suite

Cons

I found it kind of annoying to use. I missed the simplicity of sharing and collaborating with others like you can in Google. I know they have those features, I just found they didn't work as well.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

My company made us switch when we got bought by another company at the time.

Review Source

tR

tania R.  
Office admin  
Civil Engineering  
Used the software for: 2+ years

### "Microsoft Teams a Great communication Tool"

October 13, 2025

5.0

my Overall experience is a positive one. Allowing you to communicate over your computer with other colleges

Pros

Microsoft teams is a great way to connect with work groups, it is easy to use and teams can communicate over their computers.

Cons

I think that the only thing I don't like is that if you're not at your computer when you receive a message your computer doesn't notify you that you have a message

Review Source

ED

Emily D.  
Accounting Assistant  
Legal Services  
Used the software for: 2+ years

### "Great for Team Communication"

November 12, 2025

5.0

Pros

Very easy to use. I love the gifs feature in the app. They are always updating the application as well and i can use Co-Pilot directly within Teams as well.

Cons

There isn't really anything I dislike about the software, it can at times be a little slow if Microsoft is having server issues.

Review Source

SR

Scott R.  
Training Coordinator  
Construction  
Used the software for: 2+ years

### "Let Teams help your team!"

July 13, 2025

5.0

Whether it's hosting internal meetings, external meetings or training sessions, Teams has been valuable to us in our office. Add in the chat and file storage and we couldn't be any happier.

Pros

We use Microsoft Teams for meetings, calendars, data storage and communication. Teams allows us to have one location for multiple tools, keeping things simple for our team.

Cons

We just wish we could find more ways to make Teams useful for our team as we're sure we're not using it to it's full potential. A little more support would be great but we're looking into this internally for the time being.

Review Source

Youngmin J.  
Data engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "A Flexible Yet Complex Communication Tool"

January 9, 2025

4.0

I was satisfied with Teams as a communication tool. It's highly flexible and widely adopted. While managing the details can be a bit cumbersome, it's still an excellent option for medium to large organizations.

Pros

Microsoft Teams is a well-known and widely used communication platform. It integrates seamlessly with other Microsoft services like OneDrive and Office, making it easy to connect and collaborate. Teams allows you to communicate, organize your schedule, and even conduct video calls all within the same tool. If you're already using other Microsoft services, Teams is an excellent choice for flexibility.

Cons

However, it can be quite heavy, much like other Microsoft tools. The web and app versions offer different features and functions, which can be confusing for some users. Additionally, Teams has relatively high operating costs and requires some expertise to manage its settings effectively.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Microsoft Teams

As we already used other Microsoft services.

Review Source

JJ

Joshua J.  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Teams Builds Business"

May 22, 2025

5.0

Teams has become a vital part of my business. It acts as an extension of my other Client Relationship Management tools, and I use it every day.

Pros

Teams allows me to seamlessly communicate with my teammates and clients. It has become a true staple of my business!

Cons

I found the tab on the lefthand side to be organized in a way that wasn't intuitive for me. That's, of course, subjective.

Review Source

AM

Abby M.  
Project Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "Provides Flexible Communication Anywhere"

February 13, 2025

4.0

My overall experience is good. Microsoft Teams helps me maintain a flexible work schedule, so I can collaborate with my team from any location.

Pros

Ease of communicating with teammates across the world.

Cons

It's difficult to find a specific chat or team when I need it. The search feature does not narrow down results very well.

Review Source

EO

Elizabeth O.  
Analyst  
Internet  
Used the software for: 1-2 years

### "Love Microsoft Teams"

June 16, 2025

4.0

Wonderful; Would highly recommend to anyone who needs to reach out and get an immediate response. It is usually working very well.

Pros

95% of the time it is accurate and able to send and receive messages. The meetings are great and being able to call people direct is a definite plus.

Cons

Sometimes it takes a few minutes for the app to load due to VPN. It is the fault of internet, though.

Review Source

CW

Colin W.  
Network and Security Governance Manager  
Law Practice  
Used the software for: 2+ years

### "It works the way you expect it to"

May 12, 2025

5.0

It just worked. It synced with everything I was doing, meeting was easy, sharing screen worked inside the same calls.

Pros

Usability, and its large support for all sorts of apps

Cons

I think it had too many overlapping microsoft apps and not an easy way to tell them apart. Todo/Tasks/Lists/etc..

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom's lack of support for their chat is frustrating. Despite having an option to auto-scroll down to newest message, it refuses to cooperate.

Review Source

OA

Odukunle A.  
Volunteer Enhance Care Team member  
Civic & Social Organization  
Used the software for: 2+ years

### "Ahead of the game "

September 11, 2025

5.0

Pros

Microsoft team is still arguably the leading platform for communication especially because it can easily be integrated with other Microsoft apps like word, excel and share point. When it comes to collaboration Teams is effective as it deploys a number of tools that makes this possible.

Cons

Many times, the app can be slow or just crash for no reason, leaving the user to refresh or restart the app. Imaging having an interview and all of a sudden it freezes.

Review Source

SR

Shelbie R.  
RN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Microsoft Teams review from a healthcare perspective (virtual user)"

March 20, 2025

4.0

I have been using Teams for about 6 years in healthcare. I use it at least weekly, sometimes daily for team meetings and to teach virtually.

Pros

Meeting and document access from anywhere, mobile access

Cons

Not easy to learn for those that are not technologically inclined

Review Source

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