# Page 4 | Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Microsoft Teams the right Meeting solution for you? Explore 11023 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews

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Microsoft Teams

4.5 (11023)

[View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Page 4 - Reviews of Microsoft Teams

## Showing most helpful reviews

Showing 76-100 of 11023 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Osama A.  
Full Stack Developer  
Computer Software  
Used the software for: 2+ years

### "Tool for team communication"

February 7, 2026

5.0

Overall experience is good. Reliable tool for communication and collaboration.Calendar integration with outlookis helpful , as meetings automatically appear in MS Teams and reminders make it easy to stay on schedule

Pros

Microsoft teams makes it easy to chat,have meetings and share files in one place.It works well with integration of other MS tools like outlook and Onedrive.It's useful especially for remote teams.

Cons

This app feels slowat times and bit confusing for new users. As it has a lot of features, which can sometimes make it hard to find simple things quickly.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Microsoft Teams

It's comparatively faster than the slack.Also, it's features are more than the slack

Review Source

RS

Rafael S.  
Dirección de Operaciones  
Museums and Institutions  
Used the software for: 6-12 months

### "Herramienta todo en uno."

October 21, 2025

5.0

En un principio me abrumaba un poco pero enseguida se va haciendo casi imprescindible para tener una herramienta todo en uno de comunicación, distribución, control y gestión de información.

Pros

La plena integración en la solución 365. Todo está perfectamente conectado y sincronizado es mucho más que un chat empresarial.

Cons

Puede que sea necesario un periodo de adaptación ante tantas posibilidades, funciones e interrelaciones con el resto de herramientas de 365.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)

Reason for choosing Microsoft Teams

La integración es perfecta y las prestaciones muy altas así como su versatilidad.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Más implantación en el mercado, competitivo y más eficiente.

Review Source

Nataliia T.  
Business Develoment Manager  
Information Technology and Services  
Used the software for: 2+ years

### "By funtionality best on the market of it's kind"

December 30, 2025

4.0

It's quite easy to use. New users do not need much time for onboarding into Teams. Plus it's a great way to have everything in one place instead of using a lot of different tools and SWs. Though when there are global issues it also stops all the processes, since everything is running via Teams..

Pros

Super useful and intuitive tool for companies. The best is that everything is there in one place: one-to-one, group chats, calendar, meetings, calls, etc. Plus a lot of additional external apps can easily be embedded into teams

Cons

Quite pricy. Plus time to time there happen issues, which literaly stop the whole working process sometimes for a half day or more.

Review Source

VR

Verified Reviewer  
Copywriter  
Public Relations and Communications  
Used the software for: 2+ years

### "An excellent collaboration tool"

February 19, 2026

5.0

Overall, my experience with Microsoft Teams has been good. It has made collaborating with my team much easier, keeping chats, meetings and sharing files all in one place. While the notifications can be alittle overwhelming, the benefits outweigh the cons by far. It is such a reliable tool that has made remote work more organized and efficient.

Pros

I have been using Microsoft Teams for 5 years now for class attendance, meetings and working with my team, and it has really made things easier for me. I really like that chats, video calls and file sharing are all in one place. I am saved the hassle of switching apps to access different features.

Cons

Lagging video calls when connection is not strong. The notifications can be quite overwhelming if you have been added to multiple channels.

Review Source

VR

Verified Reviewer  
Operations Manager  
Defense & Space  
Used the software for: 2+ years

### "Greta productivity tool "

January 13, 2026

5.0

Overall positive and if for some reason the platform was no longer in use then it would be felt as a loss.

Pros

Extremely easy to collaborate on files and discuss changes with the team. Power Apps linked into Teams is an extremely powerful tool.

Cons

If you’re active in another app or window, Teams can change to idle which is frustrating. Would be better if it remained active while the computer is unlocked.

Switched from

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Microsoft teams was part of the ecosystem of other tools in use.

Review Source

DB

DeForest B.  
Sr Specialist  
Telecommunications  
Used the software for: 1-2 years

### "A Central Hub for Team Collaboration"

February 18, 2026

5.0

'm able to communicate with a large amount of people and I can keep up with each conversation, which keeps me organized

Pros

I liked that Microsoft Teams centralized chat, meetings, and file collaboration in one place, with strong Microsoft 365 integration that made teamwork more efficient and reduced email back‑and‑forth.

Cons

I have not experienced any cons with this platform, as I have been using it consistently for several years without issues or limitations impacting my work.

Review Source

Kyle V.  
Senior Support Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "MS Teams Review"

May 13, 2026

5.0

Can’t really complain as Teams is well constructed and I even got a certified for administer Teams for our organization.

Pros

Collaboration and integration with all microsoft products. Chat, calls, accessing SharePoint and OneDrive are the most important aspects of it

Cons

There are times that it’s buggy but Microsoft continues to improve it daily. So far it has been working well for me over the years

Review Source

AE

Abraham E.  
software development  
Information Technology and Services  
Used the software for: 1-2 years

### "Efficient Collaboration and Communication Tool"

August 30, 2025

5.0

Microsoft Teams provides a comprehensive collaboration platform that combines chat, meetings, file sharing, and app integration. It significantly improves team communication and productivity, especially for organizations using Microsoft 365.

Pros

Seamless team communication, easy integration with Office 365 apps, reliable video and audio calls, and strong collaboration features like file sharing and channels.

Cons

Can be resource-heavy on computers, notifications can become overwhelming, and some features have a learning curve for new users.

Review Source

Marko S.  
Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Legends adapt! Communication is key."

October 3, 2025

5.0

We have been using Teams since we started and formed our company. It helped us grow and stabilize through its own stability and functionality. Nowadays it will be seamlessly integrated with AI Microsoft Copilot and allows other AI solutions to take over some.funxtions.

Pros

A legendary team communication tool. The ease of use and stability is and was unprecedented. Customisable options, easy to integrate and control all the involved groups in our meetings. A gem. Now with AI assistance.

Cons

The lack of certain functions, more.complex sharing option which can be easily replaced by other Microsoft solutions.

Review Source

VR

Verified Reviewer  
IT Infrastructure Engineer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "A Central Hub for Modern Workplace Collaboration"

May 6, 2026

4.0

Overall, Microsoft Teams is a powerful and reliable collaboration tool that supports communication at scale, especially in organisations already invested in the Microsoft ecosystem.

Pros

The tight integration with Microsoft 365 makes collaboration seamless, combining chat, meetings, file sharing, and apps in one platform.

Cons

The interface can feel cluttered, and performance can vary depending on tenant size and network conditions.

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

better product for users during lockdown

Review Source

Rachael Y.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Satisfied Teams User"

December 30, 2025

5.0

Overall Teans is a convenient way to stay in touch with coworkers for quick questions and video conferencing

Pros

I like the chat and video functions as well as the connection with copilot to be able to transcribe meetings and make task list quickly

Cons

The variety of backgrounds and backgrounds looking realistic is a downfall and something that is a con

Review Source

AJ

Austin J.  
HR Data and Technology Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "The Best Communication Tool That isnt Email"

October 16, 2025

5.0

Overall our company has had a great experience with Teams. Teams also supports integrations, so you can work to add third party content into teams.

Pros

It's a great communication tool; it's easy to use, quick and effective, and many employees prefer it over traditional email communications. It is excellent as a supplementation to email.

Cons

There are different versions of Teams, and both have their strengths and weaknesses. Overall, the ability to automatically integrate with outlook is priceless, but the calendar is not as robust as it is in outlook.

Review Source

Craig B.  
Managing director  
Entertainment  
Used the software for: 2+ years

### "Should be at the center of all businesses"

November 29, 2025

5.0

Fabulous piece of software which should be the center of all businesses. Allows you to communicate, collaborate, organise, store, and share... Amongst other things.

Pros

As part of the microsoft office, teams brings everything together, so your whole team can work as one.

Cons

Can be avlittle confusing at the start, with multiple versions ofvthe same document (you dont want to delete the wrong copy)

Review Source

Salina P.  
IT LEAD  
Hospital & Health Care  
Used the software for: 2+ years

### "Teams Xpert Easy"

December 15, 2025

5.0

Chatting with colleagues, Meetings with everyone as needed, including outside of our organization, always work. It's even better because our staff doesn't have to remember different passwords between Email and Teams.

Pros

Ability to access it on my phone and computer (no matter which computer), as long as I have an internet connection or cell reception. I can do a video call with anyone, even if the staff is working from home.

Cons

I do not like Microsoft Teams Meetings - it's not very user-friendly for those who are not very computer-savvy. It does work without any issues. I have not had any problems.

Review Source

VR

Verified Reviewer  
Project Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Fine product used for corporate communication"

April 28, 2026

3.0

Fine product, it goes yellow for status way too quickly if you are watching a guide. There are plenty of photos that have issues showing up from teams messages too

Pros

Integrates with the phone well, photos are easy to share. Custom Icons are nice and the scheduling for meetings is very convenient

Cons

Can disconnect from calls, crash the computer and a special teams headset for calls is very low quality and stuffing came out

Review Source

MG

Matt G.  
Manager  
Insurance  
Used the software for: 2+ years

### "Teams is getting better"

January 21, 2026

3.0

I find there are so many applications you can connect to enhance your experience for employer and employee communication and collaboration and ways to customize teams to fit your project or company.

Pros

The collaboration across companies, project teams, and cross-functional departments are simple and easy to implement and share communication, information, data, and workpapers.

Cons

The connectivity of headphones and video seem to have a lot of issues. Teams goes down a lot more frequently than I would expect from a microsoft product.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

pricing and better product features. More application add-ons to enhance integration of other products/apps

Review Source

VR

Verified Reviewer  
Project Manager  
Management Consulting  
Used the software for: 6-12 months

### "Use for easy team comminication"

May 23, 2026

5.0

I have rarely had a bad experience using it.As the product is so easy to setup and use the experience has mostly been good to date.

Pros

Microsoft teams is the only software our team uses to communicate between team members across Oceania. It is simple and easy to use and great for organising meetings and keeping all related info together.

Cons

I don't like how there is an extra fee for the meeting summary to be given post meeting.Occasionally you can't record the meeting as well, I have found this between individual calls.

Review Source

Gunnar P.  
HR Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "Teams Review"

March 25, 2026

4.0

My overall experience with Microsoft Teams has been very positive. The platform is user friendly and helps streamline communication, meetings, and collaboration in one place. It has been especially helpful for staying connected with team members who are not in the office.

Pros

I appreciate Microsoft Teams because it is simple to use and makes communication with coworkers who are not in the office very easy. It helps keep conversations organized and allows for quick collaboration, which improves overall efficiency.

Cons

One downside of Microsoft Teams is that it can be resource intensive and occasionally slows down my computer, especially when I have multiple programs running at the same time.

Review Source

DL

Drew L.  
SR SYS Admin  
Consumer Goods  
Used the software for: 2+ years

### "A Solid Team Collab Tool"

April 24, 2026

5.0

It's been solid - I love that everything is encrypted, and that means that we can chat securely, about things that are sensitive.

Pros

I love the fact that you can securely collaborate with your teammates using encrypted chat, from a trusted company. It allows us to collab securely, while also maintaining communication effectively. There are plenty of customization options, its easy to use, and it's a solid client for the low price. Helps make project management a breeze.

Cons

Sometimes the updates can break the client, or occasionally take away features that may have been useful.

Review Source

MA

Mohammad A.  
Senior Claims Adjuster  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Simple and reliable for daily team communication"

April 19, 2026

4.0

Overall, my experience with Microsoft Teams has been good. We use it daily for internal communication and meetings, and it has made coordination much easier. There are a few performance issues, but nothing major that stops work. With some improvements in speed and notification handling, it would be even better.

Pros

What I like most about Microsoft Teams is how everything is in one place. Chat, calls, meetings, and file sharing are all integrated, which makes it easier to manage daily work without switching between apps. The meeting scheduling with Outlook is very helpful, and screen sharing works well during client calls. It’s especially useful when working with a team across different locations

Cons

Sometimes the app feels slow, especially when switching between chats or opening files. Notifications can also be a bit confusing or delayed at times. Another issue is that it uses quite a bit of system resources, which can affect performance on lower-end systems.

Review Source

Sofia L.  
Head Administrator  
Accounting  
Used the software for: 1-2 years

### "An Excellent Organizational Tool"

December 8, 2025

5.0

Overall, this has been an excellent tool for managing our small business' team and keeping everyone on the same page. Easily one of the best parts of Microsoft 365 and worth the investment.

Pros

The ability to communicate quickly with team members, including by creating customizable group chats or chats for a specific project or purpose. The Teams feature which allows us to keep organizational docs and systems in a shared place for all to access and interact with. Also, being able to share my screen with a remote coworker or have a quick call or video meeting makes company communication so much more efficient. The system is very easy to use on a daily basis, even for our older employees that may struggle with technology.

Cons

The calendar feature is hardly ever used and seems obsolete due to outlook. There are also different rules for forwarding messages than when just sending one - which can be inconvenient.

Review Source

JH

Jamie H.  
Quality and Reliability Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Great program for collaboration"

April 30, 2026

5.0

The newer Microsoft Teams has improved greatly since it's been out. It seems like it gets easier to use throughout the years.

Pros

Setting up meetings is simple, also changing and updating meetings. Calls come in clear and allow you to bring other people in without issues.

Cons

One thing that is frustrating is the sound output might change and if you are not familiar with computers it may take you awhile to figure it out.

Review Source

EM

Emmanuel M.  
Online Evangelism Innovator  
Religious Institutions  
Used the software for: Less than 6 months

### "A viable service for video calls, conferences, and remote collaboration."

September 25, 2025

4.0

I love that Teams works well overall and allows our teams to collaborate remotely. The downsides and shortcomings don't inhibit it's usefulness and allows for us to get work done efficiently.

Pros

I love that Teams is included with our Microsoft 365 subscription and saves us money vs. other video conferencing services. It works well overall and allows our teams to collaborate remotely. We also benefit from having connections with people outside our organization like contacts and associates. The integration with Outlook is very good.

Cons

We've been using Teams for about a month now. The interface is a little unrefined. The windows can not be made any size I want. It is limited in this way. The process for creating a room that will be the same link to share each time is not easy to share the URL. It would be great to have short URLs for these too! I wish the AI features were not behind a pay wall. I don't know how useful they are, since we did not pay for them. I would like to use AI to summarize meeting transcripts and give action points for team members.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

The cost of zoom was very expensive for a large team. The switch saves us lots of money!

Review Source

Dionne Joy M.  
Service Hub Representative  
Higher Education  
Used the software for: 2+ years

### " An excellent and powerful Tool for Collaboration with your team"

December 23, 2025

5.0

My overall experience is truly amazing! I have been using Microsoft Teams for a few years. Great for chats, video meetings, file sharing, and collaboration as a team.

Pros

Microsoft Teams has become one of my favorite platforms for work. I used it daily to staying organized and connected with our team it easy to use. Great for chats, video meetings, file sharing, and collaboration as a team. Meetings run great with Microsoft 365 and great to share documents with great customer support.

Cons

Microsoft Teams is great and provide value for money. Team can customize the option that suit the team best. My team love using Microsoft Teams

Review Source

DT

Duy T.  
IT helpdesk  
Automotive  
Used the software for: 2+ years

### "Efficient software to manage a team"

November 20, 2025

4.0

To me, Teams is easy to use and efficiently organize. Some time, very rarely my company experiences very long delay in Teams or missing messages. But overall, Teams is a good software with multifunctions integrated.

Pros

Teams is a main communication method in my 600-employee-company. I like the function that allows us to create channels and subfolders to store the data. Also, with Teams, I can create many kinds of data, like collums, data tables. Besides, I can pin the favorite files on the tab, which saves you a lot of time to browse the files every time to need it.

Cons

One thing I did not like or maybe I did not know how to use it properly is if someone messages me or calls me on Teams chat while I am opening a file on Teams that is stored in a folder in a channel. After the conversation or the call finishes, I have to take some time to browse to that file again. I wish it will remember the location I was before the call/ conversation.

Review Source

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